Innovating to drive customer success...Bas Boris Visser, Partner and Global Head of Innovation and...

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Clifford Chance Situation Mark Jan Arends, Partner/Civil Law Notary said: "The future of a law firm like ours is to be innovative and to embrace innovative solutions for our lawyers and our clients. And I think this is a crucial moment that we really need to embrace; it's a crucial moment in the transformation of the legal markets." Dana Meijler, Best Delivery Advisor added: “There is this burning platform to change the way the legal industry delivers its services. What we're trying to do at Clifford Chance is find the best way to respond to that. When I started in the legal industry people weren't that comfortable using Word processing and that was really a game changer for the legal industry. There will be game changing software out there that will do something similar for the legal industry that Word processing did 25 years ago." Bas Boris Visser, Partner and Global Head of Innovation and Business Change concluded: "It's not just Clifford Chance or our clients who needs to benefit from efficiency gains. It’s the wider legal community. We’re convinced if you want to make progress in the legal sector and if you want to introduce technology successfully, you need to do it together." Solution Clifford Chance is innovating to optimize value for clients. This includes reducing their technology toolkit for fee-earners, as part of a best delivery program. Their aim is to drive greater adoption and engagement with three chosen platforms that will deliver efficiency, client success and progress innovation across the legal community. One of the three key solutions prioritized by Clifford Chance is Workshare Transact. Clifford Chance went through a rigorous testing and pilot phase, using Workshare Transact on many projects before selecting it for global rollout. The platform was identified as providing a clear, efficient and transparent way for transactional teams to collaborate even more efficiently with their clients. The global deployment of Workshare Transact is being delivered now and in conjunction with Clifford Chance's Best Delivery Hubs which are based in London, New York, Singapore, Middle East, Paris, Germany and across Continental Europe. Clifford Chance LLP is a multinational law firm headquartered in London, UK. It is a member of the “Magic Circle” of leading British law firms and is one of the ten largest law firms in the world measured both by number of lawyers and revenue. They focus on creating value for clients, building confidence and trust, and innovating to lead legal practice. Driving change through innovation About Workshare Workshare is dedicated to helping professionals compare, protect and share their high stakes documents. Since 1999, Workshare has developed and released intelligent technology for business services firms. Now, more than two million professionals use Workshare around the world. t: EMEA +44 (0)20 7426 0000 | US +1 415 590 7700 | APAC +61 2 8220 8090 w: www.workshare.com/product/transact e: [email protected] Industry: Legal Website: www.cliffordchance.com Delivering client success Prioritizing technology as an enabler One of the key elements of our best delivery strategy is to find the right resources for the right work. We see this transaction management tool, where you work with an online platform, as a huge step up. Bas Boris Visser, Partner And Global Head of Innovation and Business Change A Workshare customer story Innovating to drive customer success Clifford Chance

Transcript of Innovating to drive customer success...Bas Boris Visser, Partner and Global Head of Innovation and...

Page 1: Innovating to drive customer success...Bas Boris Visser, Partner and Global Head of Innovation and Business Change concluded: "It's not just Clifford Chance or our clients who needs

Clifford Chance

SituationMark Jan Arends, Partner/Civil Law Notary said: "The future of a law

firm like ours is to be innovative and to embrace innovative solutions

for our lawyers and our clients. And I think this is a crucial moment that we really need to embrace; it's a crucial moment in the transformation

of the legal markets."

Dana Meijler, Best Delivery Advisor added: “There is this burning

platform to change the way the legal industry delivers its services. What we're trying to do at Clifford Chance is find the best way to respond to

that. When I started in the legal industry people weren't that

comfortable using Word processing and that was really a game changer

for the legal industry. There will be game changing software out there

that will do something similar for the legal industry that Word processing did 25 years ago."

Bas Boris Visser, Partner and Global Head of Innovation and Business Change concluded: "It's not just Clifford Chance or our clients who

needs to benefit from efficiency gains. It’s the wider legal community. We’re convinced if you want to make progress in the legal sector and if

you want to introduce technology successfully, you need to do it

together."

SolutionClifford Chance is innovating to optimize value for clients. This includes

reducing their technology toolkit for fee-earners, as part of a best

delivery program.

Their aim is to drive greater adoption and engagement with three chosen platforms that will deliver efficiency, client success and progress

innovation across the legal community.

One of the three key solutions prioritized by Clifford Chance is

Workshare Transact.

Clifford Chance went through a rigorous testing and pilot phase, using

Workshare Transact on many projects before selecting it for global rollout. The platform was identified as providing a clear, efficient and

transparent way for transactional teams to collaborate even more efficiently with their clients.

The global deployment of Workshare Transact is being delivered now and in conjunction with Clifford Chance's Best Delivery Hubs which are

based in London, New York, Singapore, Middle East, Paris, Germany and across Continental Europe.

Clifford Chance LLP is a multinational law firm headquartered in London, UK. It is a member of the “Magic Circle” of leading British law firms and is one of the ten largest law firms in the world measured both by number of lawyers and revenue. They focus on creating value for clients, building confidence and trust, and innovating to lead legal practice.

Driving change

through innovation

About Workshare

Workshare is dedicated to helping professionals compare, protect and share their high stakes documents. Since 1999, Workshare has developed and

released intelligent technology for business services firms. Now, more than two million professionals use Workshare around the world.

t: EMEA +44 (0)20 7426 0000 | US +1 415 590 7700 | APAC +61 2 8220 8090

w: www.workshare.com/product/transact

e: [email protected]

Industry: Legal Website: www.cliffordchance.com

Delivering client

success

Prioritizing technology

as an enabler

One of the key elements of our best delivery strategy is to find the right resources for the right work. We see this transaction management tool, where you work with an

online platform, as a huge step up.

Bas Boris Visser, Partner And Global Head of Innovation and Business Change

A Workshare customer story

Innovating to drive customer success

Clifford Chance

Page 2: Innovating to drive customer success...Bas Boris Visser, Partner and Global Head of Innovation and Business Change concluded: "It's not just Clifford Chance or our clients who needs