Innovating to drive customer success...Bas Boris Visser, Partner and Global Head of Innovation and...
Transcript of Innovating to drive customer success...Bas Boris Visser, Partner and Global Head of Innovation and...
Clifford Chance
SituationMark Jan Arends, Partner/Civil Law Notary said: "The future of a law
firm like ours is to be innovative and to embrace innovative solutions
for our lawyers and our clients. And I think this is a crucial moment that we really need to embrace; it's a crucial moment in the transformation
of the legal markets."
Dana Meijler, Best Delivery Advisor added: “There is this burning
platform to change the way the legal industry delivers its services. What we're trying to do at Clifford Chance is find the best way to respond to
that. When I started in the legal industry people weren't that
comfortable using Word processing and that was really a game changer
for the legal industry. There will be game changing software out there
that will do something similar for the legal industry that Word processing did 25 years ago."
Bas Boris Visser, Partner and Global Head of Innovation and Business Change concluded: "It's not just Clifford Chance or our clients who
needs to benefit from efficiency gains. It’s the wider legal community. We’re convinced if you want to make progress in the legal sector and if
you want to introduce technology successfully, you need to do it
together."
SolutionClifford Chance is innovating to optimize value for clients. This includes
reducing their technology toolkit for fee-earners, as part of a best
delivery program.
Their aim is to drive greater adoption and engagement with three chosen platforms that will deliver efficiency, client success and progress
innovation across the legal community.
One of the three key solutions prioritized by Clifford Chance is
Workshare Transact.
Clifford Chance went through a rigorous testing and pilot phase, using
Workshare Transact on many projects before selecting it for global rollout. The platform was identified as providing a clear, efficient and
transparent way for transactional teams to collaborate even more efficiently with their clients.
The global deployment of Workshare Transact is being delivered now and in conjunction with Clifford Chance's Best Delivery Hubs which are
based in London, New York, Singapore, Middle East, Paris, Germany and across Continental Europe.
Clifford Chance LLP is a multinational law firm headquartered in London, UK. It is a member of the “Magic Circle” of leading British law firms and is one of the ten largest law firms in the world measured both by number of lawyers and revenue. They focus on creating value for clients, building confidence and trust, and innovating to lead legal practice.
Driving change
through innovation
About Workshare
Workshare is dedicated to helping professionals compare, protect and share their high stakes documents. Since 1999, Workshare has developed and
released intelligent technology for business services firms. Now, more than two million professionals use Workshare around the world.
t: EMEA +44 (0)20 7426 0000 | US +1 415 590 7700 | APAC +61 2 8220 8090
w: www.workshare.com/product/transact
Industry: Legal Website: www.cliffordchance.com
Delivering client
success
Prioritizing technology
as an enabler
One of the key elements of our best delivery strategy is to find the right resources for the right work. We see this transaction management tool, where you work with an
online platform, as a huge step up.
Bas Boris Visser, Partner And Global Head of Innovation and Business Change
A Workshare customer story
Innovating to drive customer success
Clifford Chance