Annual General Meeting IIBA Italy Chapter10th February 2015 – Milan

Prassede Colombo, IIBA Italy Chapter President

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IIBA Italy Chapter – Five Pillars

1. Gold Standard for Business Analysis

2. Collaborative Chapter Model

1. “Support the understanding of BABOK Guide, Extensions and the Certifications”

• Organizing Events, Survey, Research

• Organizing Group of Study for the Certifications

• Facilitating the application of Standard

• Sharing Experiences

2. “Work to improve collaborations and synergies among Chapters”

• Participating to IIBA Initiatives and to Chapters events (At least 1 a year). Organizing event with Chapters

• Contributing to Chapter Newsletter, BA Connection, Best Practices, Chapter Award

• Sharing presentations, case studies

Support IIBA and Business Analysis discipline through IIBA Italy Chapter growth:

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IIBA Italy Chapter – Five Pillars

3. Value Add Relationships at Senior Levels in Organizations

4. Leverage a Network of Complementary Associations

5. Encompass Full Scope of Business Analysis Discipline

3. “Involve Organizations Private and Public Companies, Universities”

• Rome Branch Launch

• Organizing Events, Survey, ResearchSharing Experiences

• Supporting EBACC

• University Cattolica, MIP

4. Collaboration with otherAssociations; Partnership

• IPMA Italy, Assochange, Order of Engineering, AICEX, ..

5. Marketing & Operation Development • Value proposition; Sponsorship

• IIBA Europe Tour

• Volunteer Program

• Tools/Site/ Plan Progress

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IIBA® Italy Chapter Election 2014

• Presentation of the result of the Election by Electoral Committee: Pietro Bergamini, Michele Maritato

• Secretary: Luigi Rega

• Vice President Education: Carlo Liberale

• Vice President Operation: Riccardo Conturbia

• Director: Vito Savino

• Director: Daniele Pasquino

• Board of Director nominates Gaetano Lombardi as ad Interim VP Treasury until the next election.

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Marketing & CommunicationsLuigi Pantarotto, VP Marketing & Communication

Vito Savino, Director

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Mkt & Comm. 2014 Achievements

VisibilityGrowth

• Our linked-in group +37%, Twitter and Facebook take-off!

• Renewed www.bawi.itand italy.iiba.org sites

• Main events articles coverage on IIBA news

Chapter Growth• IIBA Italy Chapter DB

grew by more 30%,

• Memberships start to cover Rome area, too

• New companies in the network: Enel, HP, ENI

Stable Volumeand Quality of our Delivery

• Extensive offering of Events: BAWI, Innovation, PMBA

• More than 500 professionals involved. 5 stars feedback

• Events co-creation (PMI, Expo2015…)

First New MembersValue Initiatives

• PMBA discount for members

• Innovation Challenge discount

• Happy-hours discounted fees tests

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Lessons Learned and 2015 guidelines

• From past challenges

• A new approach to our next future

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Our 4 “ i” Communication program

1. Innovation

• IIBA Innovation Challenge

• Social Network shared participation

1. Information

• Communication Kit

• IIBA Journal

• Events Flyer

3. Interactivity

• Survey

• Special audience engagement at public events (interviews, door-prizes, quizzes, …)

4. Internationality

• CWM Chapter Website Migration

• English Docs ‘re-use’

• IIBA Awards

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FinanceRiccardo Conturbia, VP Treasury

Gaetano Lombardi

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Finance: Recommendations

The analysis of the last year’s results brings on some considerations and recommendations:

• Events are successful and usually go sold-out much before the date.

• Events are strongly dependent on Sponsors.

• Number of members must be increased.

• Diversify the source of revenues (maybe events too?)

• Widen the number of the Sponsors

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EducationCarlo Liberale, VP Education

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Givememberssupport and information helpful to reach CBAP / CCBA certifications

2015 Education Program

Leveraging relationships with members by collecting and presenting experiences / competences of available SME in the Chapter

Increase Customer experience by showing the powerful interactions of BA with 6Sigma, BPM, etc.

Develop the concept of COE (Center of Excellence) of BA

Preparing members to the new version 3 of the BABOK and presenting comparison with V2.

2015 Education Program and Goals

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2015 Education Program

1. Give members support and information helpful to reachCBAP / CCBA certifications:

• Maintain the high quality level supplied in the past

• Process improvement (es.:WiziQ, share same exercises and tasks among a group to avoid impact on lessons by single absence)

2. Prepare members to the Version 3 issue of the BABOK -webinar of introduction and comparison with the V2.

2015 Education Program

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2015 Education Program

3. Collect and share / distribute the new teaching material prepared by IIBA for new course development (new examination will start approx. In the time range 4°Qt2015-1°Qt2016).

4. Develop the concept of Center of Excellence of BA:

• Analysis of needed skills and knowledge.

• Self-assessment analysis development.

• Presentation to be shown on an evening meeting, collecting and presenting experiences / competences of available SME.

2015 Education Program

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OperationRiccardo Conturbia, VP Operation

Daniele Pasquino, Director

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Operation goals

Giving the tools, the structure, the

processes, the templates for sustaining the business actions of

the Chapter

Organizing the activities “on the field”

Acting as a metronome for the activities of the

Chapter

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2015 Operation Plan

Providing the most effective Tools• The IIBA Italy Chapter has already implemented in its processes several

tools: from Mailchimp to Eventbrite, from Dropbox to Wordpress.• What is currently missing is a collaboration tool able to effectively reduce

the “mail flood” and Improve performances.

Enabling simple processes• Simple processes means processes that are: easy to follow, fault tolerant,

easily sharable, with clear milestones and shared deliverables• Each process will have clear stakeholders• BABOK principles will help in defining KPIs and measuring them.

Being «Agile»• Processes and tools are not enough. The experience of recent years

leads to say that the working method is equally important. Kanban is a good way to organize the operative activities, making the process explicit and visible to all of the Directors.

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2015 Operation Plan

Onboarding the Volunteers• Operation must provide the resources both software (repository space,

accounts, ...) and organizational (processes, contacts, procedures, …) to the volunteers joining the Chapter

• Volunteers must be coordinated during “on field” operations.

Acting as a Project Manager – PMO – Scrum Master• Project Manager: create a Master Plan visible to all of the Directors / VP• PMO: providing resources and support to all of the Directors / VP• Scrum Master: as in Scrum (an Agile methodology), defending the team

against the impediments, but checking also the progresses and the velocity.

Acting also as a Business Analyst for the Chapter• Improve the performance of the internal processes of IIBA Italy (Operation

area) through the techniques provided by the standard of IIBA BABOK.

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2015 Priorities & Next Steps

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IIBA Italy Chapter – Our Priorities

• Consolidate Membership value proposition to increase members • Consolidate the processes of GDS

(Lessons Learnt, Case studies, documentation)

• Define agile operation • Member Repository

• Consolidate the processes of Events (Organization, Communication, Location, Key speakers)

• Consolidate 3 Annual Major Events (PM-BA; Innovation; BAWI)

• Marketing Development• Campaign for Membership

• Campaign for Sponsorship

• Spread our Value proposition (University, Associations, Companies)

• Define Communication Plan (Process & Channels)• Specific task of new Director

• Participation to events, present IIBA (at least 2 presentation x person)

• Collaborate at EMEA Level for synergies with EMEA and IIBA

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NEXT Step

• PM&BA: The Dynamic DUO – 26 th February 2015• Collaborating with IPMA Italy – Intesa Sanpaolo

• Happy Hour talking about … March …

• CCBA/CBAP Group of Study - March - July

• Innovation Challenge 2015

• BAWI 2015

• IIBA European Tour

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Our Contacts

• Join us, contact us: you can participate to our in itiatives

• info@italy.iiba.org

• www.italy.iiba.org

http://goo.gl/q5sYt

www.slideshare.net/IIBA-IT

https://twitter.com/iiba_italy

http://www.facebook.com/ItalyIIBA