iConex: Capture. Transform. Deliver.

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© Copyright 2012. All rights reserved. iConex: Capture. Transform. Deliver. Real Solutions. Real Results. November 8, 2012

description

Do you find that many of your trading partners lack the financial and technical resources to conduct electronic data interchange (EDI)? Do errors from manual order entry and slow order cycles add cost to your business? Would you like to convert high-volume manual order customers to an automated process? During this webinar, we’ll show you how IDEA’s iConex solution combines an innovative text-to-EDI solution with the Industry Data Exchange (IDX). This integrated application enables you to automate order management with trading partners that are not EDI-capable while leveraging the existing systems, processes and people you already have in place. The webinar will include a demo of iConex to show how it can help to lower your operational costs, maximize ROI and improve customer service. Speakers: Mike Wentz, VP Marketing & Operations, IDEA Mark Toffoli, Director of Sales, ecmarket

Transcript of iConex: Capture. Transform. Deliver.

Page 1: iConex: Capture. Transform. Deliver.

© Copyright 2012. All rights reserved.

iConex: Capture. Transform. Deliver.

Real Solutions. Real Results. November 8, 2012

Page 2: iConex: Capture. Transform. Deliver.

© Copyright 2012. All rights reserved.

Agenda

Environment Overview

Solution: iConex

Demo

Conclusion/Next Steps

Please type questions here.

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Speakers/Presenters Introductions

Mike Wentz, VP Sales & Operations - IDEA

• Identifies & develops solutions to take cost out of electrical supply chain

• 20+ years of distribution and tech experience

• Active with NAED, NEMA, ISA, ALA and ASA; Previously active in regional EDI groups

Mark Toffoli, Director of Sales – ecmarket

• Involved in IT industry for 10+ years

• 20+ years in sales/sales management for mature & new products

• ecmarket focuses on helping companies benefit from eBiz using current processes and people

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Environment

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Cost of Manual Trading Per Order

Purchase Orders

Invoices Payment Remittance

Error Rate

Manual Processing Cost

$10.10 $12.35 $12.35 10%

EDI Cost 850 - $0.18 810 - $0.23 820 - $0.25 < 2% 855 - $0.16 823 - $1.14

856 - $0.16

Total EDI Cost: $0.50 $0.23 $1.39 Savings $9.60 $12.12 $10.96

Source: Sterling Commerce/IBM

Cost - Manual: $34.80 Cost - EDI: - $ 2.12 Savings: $32.68

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Benefits of Eliminating Manual Processing

Fully-automated order processing**:

30% cycle time improvements

5-10% improvement in customer service levels • (= 2% revenue improvement or 1 day working capital)

Move inside sales & CSRs away from data entry to problem-solving

** Source: Gartner: Aug. 22, 2011 – Improve Order Fulfillment for Customer Service and Working Capital Gains

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Current Market Environment

70% of all documents NOT exchanged electronically

** Trading partners lack financial/technical resources to integrate electronically

Trading partners are unwilling to change their current process

** Source: http://www.ebusines-watch.org/key_reports/documents/BRO08.pdf

New approach needed !

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Market Problems

Not getting the majority of your orders electronically?

Trading partners are not EDI capable and lack the resources to become EDI-capable?

Trading partners with ERP systems refuse to perform dual-entry?

Errors from manual order entry/slow order cycles adding cost to your business?

Want to convert high-volume manual order customers to automated process?

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Solution: iConex

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iConex Solution

Delivered as service to simplify implementation & support • Capture documents via email or iConex printer

• Transform into EDI through iConex mapping engine

• Deliver documents via IDX to your EDI mailbox

• Receive turnaround EDI documents via IDX

• Deliver turnaround documents (confirmations & acknowledgements) with manage-by-exception intelligence via email

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Customers

EDI CONVERSION

iConex Solution

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Seller Company

Customers

EDI CONVERSION

iConex Solution

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Seller Company

Customers

iConex Solution

PDF

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Seller Company

Customers

iConex Solution

PDF

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Capture

Excel/CSV Text File Email

Word document Printer file

PDF

HTML

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Transform

Transform documents to electronic transactions:

POs

Order Acknowledgements

Advance Shipping Notices

Invoices

Freight Bills

Remittance Advice

Point-of-Sale Reporting

And more!

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Validated Customer Benefits

Minimum 50% Cost Reduction

100% Data Accuracy

Increased Customer Satisfaction

Increased Revenue from Existing Customers

Lower Bad Debts

Green Technology – eliminates paper

Enables New customers Seamlessly

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iConex Advantage

Complimentary to EDI and On-Line Portals:

Customers unable to use EDI & unwilling to perform double entry

Transmit documents electronically without dual-entry

No process changes

No additional costs

EDI

Dual Entry

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iConex Advantage

OCR Solutions iConex

100% Data Accuracy

No additional costs for

check accuracy

Fully-automated LOOP

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Demos

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iConex with IDX - Demonstration

2 Scenarios:

Customer Emails Orders To Customer Service Today

Customer Prints and Faxes Orders to Customer Service Today

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Conclusion

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iConex Solution Summary

Proven capability to convert more high-value trading partners to eBiz using iConex’s ability to transform email & print

100% data accuracy

No process changes

Quick and seamless rollout

Strong reference accounts

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Benefits Summary

Leverage existing IDX systems, processes & people

Increase productivity & lower costs

Enhance customer service & loyalty

Increase sales with existing customers

Enable growth with new customers

Strategic competitive advantage

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Next Steps

Contact IDEA Sales Team for Proof of Concept

Prove out benefits with real customers / data

Improved productivity

Enhanced customer service

Engage in low investment starter contract

Affordable subscription pricing

Leverage existing people, processes, and systems

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2900 Crystal Drive | Suite 500 | Arlington, VA 22202 P 703.562.4600 | F 703.562.4650 | [email protected]

www.idea-es olutions .c om/webinars

Website | RSS | LinkedIn | YouTube | Flickr | Slideshare | Twitter #IDEAwebinars

Mike Wentz [email protected]

Mark Toffoli [email protected]