iConex: Capture. Transform. Deliver.
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Transcript of iConex: Capture. Transform. Deliver.
© Copyright 2012. All rights reserved.
iConex: Capture. Transform. Deliver.
Real Solutions. Real Results. November 8, 2012
© Copyright 2012. All rights reserved.
Agenda
Environment Overview
Solution: iConex
Demo
Conclusion/Next Steps
Please type questions here.
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Speakers/Presenters Introductions
Mike Wentz, VP Sales & Operations - IDEA
• Identifies & develops solutions to take cost out of electrical supply chain
• 20+ years of distribution and tech experience
• Active with NAED, NEMA, ISA, ALA and ASA; Previously active in regional EDI groups
Mark Toffoli, Director of Sales – ecmarket
• Involved in IT industry for 10+ years
• 20+ years in sales/sales management for mature & new products
• ecmarket focuses on helping companies benefit from eBiz using current processes and people
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Environment
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Cost of Manual Trading Per Order
Purchase Orders
Invoices Payment Remittance
Error Rate
Manual Processing Cost
$10.10 $12.35 $12.35 10%
EDI Cost 850 - $0.18 810 - $0.23 820 - $0.25 < 2% 855 - $0.16 823 - $1.14
856 - $0.16
Total EDI Cost: $0.50 $0.23 $1.39 Savings $9.60 $12.12 $10.96
Source: Sterling Commerce/IBM
Cost - Manual: $34.80 Cost - EDI: - $ 2.12 Savings: $32.68
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Benefits of Eliminating Manual Processing
Fully-automated order processing**:
30% cycle time improvements
5-10% improvement in customer service levels • (= 2% revenue improvement or 1 day working capital)
Move inside sales & CSRs away from data entry to problem-solving
** Source: Gartner: Aug. 22, 2011 – Improve Order Fulfillment for Customer Service and Working Capital Gains
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Current Market Environment
70% of all documents NOT exchanged electronically
** Trading partners lack financial/technical resources to integrate electronically
Trading partners are unwilling to change their current process
** Source: http://www.ebusines-watch.org/key_reports/documents/BRO08.pdf
New approach needed !
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Market Problems
Not getting the majority of your orders electronically?
Trading partners are not EDI capable and lack the resources to become EDI-capable?
Trading partners with ERP systems refuse to perform dual-entry?
Errors from manual order entry/slow order cycles adding cost to your business?
Want to convert high-volume manual order customers to automated process?
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Solution: iConex
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iConex Solution
Delivered as service to simplify implementation & support • Capture documents via email or iConex printer
• Transform into EDI through iConex mapping engine
• Deliver documents via IDX to your EDI mailbox
• Receive turnaround EDI documents via IDX
• Deliver turnaround documents (confirmations & acknowledgements) with manage-by-exception intelligence via email
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Customers
EDI CONVERSION
iConex Solution
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Seller Company
Customers
EDI CONVERSION
iConex Solution
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Seller Company
Customers
iConex Solution
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Seller Company
Customers
iConex Solution
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Capture
Excel/CSV Text File Email
Word document Printer file
HTML
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Transform
Transform documents to electronic transactions:
POs
Order Acknowledgements
Advance Shipping Notices
Invoices
Freight Bills
Remittance Advice
Point-of-Sale Reporting
And more!
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Validated Customer Benefits
Minimum 50% Cost Reduction
100% Data Accuracy
Increased Customer Satisfaction
Increased Revenue from Existing Customers
Lower Bad Debts
Green Technology – eliminates paper
Enables New customers Seamlessly
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iConex Advantage
Complimentary to EDI and On-Line Portals:
Customers unable to use EDI & unwilling to perform double entry
Transmit documents electronically without dual-entry
No process changes
No additional costs
EDI
Dual Entry
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iConex Advantage
OCR Solutions iConex
100% Data Accuracy
No additional costs for
check accuracy
Fully-automated LOOP
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Demos
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iConex with IDX - Demonstration
2 Scenarios:
Customer Emails Orders To Customer Service Today
Customer Prints and Faxes Orders to Customer Service Today
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Conclusion
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iConex Solution Summary
Proven capability to convert more high-value trading partners to eBiz using iConex’s ability to transform email & print
100% data accuracy
No process changes
Quick and seamless rollout
Strong reference accounts
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Benefits Summary
Leverage existing IDX systems, processes & people
Increase productivity & lower costs
Enhance customer service & loyalty
Increase sales with existing customers
Enable growth with new customers
Strategic competitive advantage
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Next Steps
Contact IDEA Sales Team for Proof of Concept
Prove out benefits with real customers / data
Improved productivity
Enhanced customer service
Engage in low investment starter contract
Affordable subscription pricing
Leverage existing people, processes, and systems
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2900 Crystal Drive | Suite 500 | Arlington, VA 22202 P 703.562.4600 | F 703.562.4650 | [email protected]
www.idea-es olutions .c om/webinars
Website | RSS | LinkedIn | YouTube | Flickr | Slideshare | Twitter #IDEAwebinars
Mike Wentz [email protected]
Mark Toffoli [email protected]