Download - iConex: Capture. Transform. Deliver.

Transcript
Page 1: iConex: Capture. Transform. Deliver.

© Copyright 2012. All rights reserved.

iConex: Capture. Transform. Deliver.

Real Solutions. Real Results. November 8, 2012

Page 2: iConex: Capture. Transform. Deliver.

© Copyright 2012. All rights reserved.

Agenda

Environment Overview

Solution: iConex

Demo

Conclusion/Next Steps

Please type questions here.

Page 3: iConex: Capture. Transform. Deliver.

© Copyright 2012. All rights reserved.

Speakers/Presenters Introductions

Mike Wentz, VP Sales & Operations - IDEA

• Identifies & develops solutions to take cost out of electrical supply chain

• 20+ years of distribution and tech experience

• Active with NAED, NEMA, ISA, ALA and ASA; Previously active in regional EDI groups

Mark Toffoli, Director of Sales – ecmarket

• Involved in IT industry for 10+ years

• 20+ years in sales/sales management for mature & new products

• ecmarket focuses on helping companies benefit from eBiz using current processes and people

Page 4: iConex: Capture. Transform. Deliver.

© Copyright 2012. All rights reserved. © Copyright 2012. All rights reserved.

Environment

Page 5: iConex: Capture. Transform. Deliver.

© Copyright 2012. All rights reserved.

Cost of Manual Trading Per Order

Purchase Orders

Invoices Payment Remittance

Error Rate

Manual Processing Cost

$10.10 $12.35 $12.35 10%

EDI Cost 850 - $0.18 810 - $0.23 820 - $0.25 < 2% 855 - $0.16 823 - $1.14

856 - $0.16

Total EDI Cost: $0.50 $0.23 $1.39 Savings $9.60 $12.12 $10.96

Source: Sterling Commerce/IBM

Cost - Manual: $34.80 Cost - EDI: - $ 2.12 Savings: $32.68

Page 6: iConex: Capture. Transform. Deliver.

© Copyright 2012. All rights reserved.

Benefits of Eliminating Manual Processing

Fully-automated order processing**:

30% cycle time improvements

5-10% improvement in customer service levels • (= 2% revenue improvement or 1 day working capital)

Move inside sales & CSRs away from data entry to problem-solving

** Source: Gartner: Aug. 22, 2011 – Improve Order Fulfillment for Customer Service and Working Capital Gains

Page 7: iConex: Capture. Transform. Deliver.

© Copyright 2012. All rights reserved.

Current Market Environment

70% of all documents NOT exchanged electronically

** Trading partners lack financial/technical resources to integrate electronically

Trading partners are unwilling to change their current process

** Source: http://www.ebusines-watch.org/key_reports/documents/BRO08.pdf

New approach needed !

Page 8: iConex: Capture. Transform. Deliver.

© Copyright 2012. All rights reserved.

Market Problems

Not getting the majority of your orders electronically?

Trading partners are not EDI capable and lack the resources to become EDI-capable?

Trading partners with ERP systems refuse to perform dual-entry?

Errors from manual order entry/slow order cycles adding cost to your business?

Want to convert high-volume manual order customers to automated process?

Page 9: iConex: Capture. Transform. Deliver.

© Copyright 2012. All rights reserved. © Copyright 2012. All rights reserved.

Solution: iConex

Page 10: iConex: Capture. Transform. Deliver.

© Copyright 2012. All rights reserved.

iConex Solution

Delivered as service to simplify implementation & support • Capture documents via email or iConex printer

• Transform into EDI through iConex mapping engine

• Deliver documents via IDX to your EDI mailbox

• Receive turnaround EDI documents via IDX

• Deliver turnaround documents (confirmations & acknowledgements) with manage-by-exception intelligence via email

Page 11: iConex: Capture. Transform. Deliver.

© Copyright 2012. All rights reserved. .

Customers

EDI CONVERSION

iConex Solution

Page 12: iConex: Capture. Transform. Deliver.

© Copyright 2012. All rights reserved. .

Seller Company

Customers

EDI CONVERSION

iConex Solution

Page 13: iConex: Capture. Transform. Deliver.

© Copyright 2012. All rights reserved. .

Seller Company

Customers

iConex Solution

PDF

Page 14: iConex: Capture. Transform. Deliver.

© Copyright 2012. All rights reserved. .

Seller Company

Customers

iConex Solution

PDF

Page 15: iConex: Capture. Transform. Deliver.

© Copyright 2012. All rights reserved.

Capture

Excel/CSV Text File Email

Word document Printer file

PDF

HTML

Page 16: iConex: Capture. Transform. Deliver.

© Copyright 2012. All rights reserved.

Transform

Transform documents to electronic transactions:

POs

Order Acknowledgements

Advance Shipping Notices

Invoices

Freight Bills

Remittance Advice

Point-of-Sale Reporting

And more!

Page 17: iConex: Capture. Transform. Deliver.

© Copyright 2012. All rights reserved.

Validated Customer Benefits

Minimum 50% Cost Reduction

100% Data Accuracy

Increased Customer Satisfaction

Increased Revenue from Existing Customers

Lower Bad Debts

Green Technology – eliminates paper

Enables New customers Seamlessly

Page 18: iConex: Capture. Transform. Deliver.

© Copyright 2012. All rights reserved.

iConex Advantage

Complimentary to EDI and On-Line Portals:

Customers unable to use EDI & unwilling to perform double entry

Transmit documents electronically without dual-entry

No process changes

No additional costs

EDI

Dual Entry

Page 19: iConex: Capture. Transform. Deliver.

© Copyright 2012. All rights reserved.

iConex Advantage

OCR Solutions iConex

100% Data Accuracy

No additional costs for

check accuracy

Fully-automated LOOP

Page 20: iConex: Capture. Transform. Deliver.

© Copyright 2012. All rights reserved. © Copyright 2012. All rights reserved.

Demos

Page 21: iConex: Capture. Transform. Deliver.

© Copyright 2012. All rights reserved.

iConex with IDX - Demonstration

2 Scenarios:

Customer Emails Orders To Customer Service Today

Customer Prints and Faxes Orders to Customer Service Today

Page 22: iConex: Capture. Transform. Deliver.

© Copyright 2012. All rights reserved. © Copyright 2012. All rights reserved.

Conclusion

Page 23: iConex: Capture. Transform. Deliver.

© Copyright 2012. All rights reserved.

iConex Solution Summary

Proven capability to convert more high-value trading partners to eBiz using iConex’s ability to transform email & print

100% data accuracy

No process changes

Quick and seamless rollout

Strong reference accounts

Page 24: iConex: Capture. Transform. Deliver.

© Copyright 2012. All rights reserved.

Benefits Summary

Leverage existing IDX systems, processes & people

Increase productivity & lower costs

Enhance customer service & loyalty

Increase sales with existing customers

Enable growth with new customers

Strategic competitive advantage

Page 25: iConex: Capture. Transform. Deliver.

© Copyright 2012. All rights reserved.

Next Steps

Contact IDEA Sales Team for Proof of Concept

Prove out benefits with real customers / data

Improved productivity

Enhanced customer service

Engage in low investment starter contract

Affordable subscription pricing

Leverage existing people, processes, and systems

Page 26: iConex: Capture. Transform. Deliver.

© Copyright 2012. All rights reserved.

2900 Crystal Drive | Suite 500 | Arlington, VA 22202 P 703.562.4600 | F 703.562.4650 | [email protected]

www.idea-es olutions .c om/webinars

Website | RSS | LinkedIn | YouTube | Flickr | Slideshare | Twitter #IDEAwebinars

Mike Wentz [email protected]

Mark Toffoli [email protected]