Hunter Douglas Silhouette Platinum Technology Installation ... · For assistance, call the Hunter...

Silhouette® Window Shadings

Owner’s Guide

PowerRise® with Platinum™ Technology

Battery Operated Shadings

PowerRise®

Use 8 AA alkaline batteries as shown below.

Install battery wand with label facing outward. For assistance call 1-800-327-8953.

© 1998 Hunter Douglas Inc. ® Is a registered trademark of Hunter Douglas Inc. U.S. and foreign patents pending. 2981097000 rev. 2/98 20M

CAUTION: TO AVOID DAMAGE, DO NOT DROP THE BATTERY WAND.

INSTALL THIS END

TOWARDS SPRING.

Duette® PowerRise® must be reset after

changing batteries. 1) Fully lower shade.

2) Press DOWNt button – hold 5 seconds.

3) Press UPs button to completely raise shade.

To reset Silhouette® PowerRise®: 1) Fully lower

shading. 2) Tilt vanes completely open. 3) Press

DOWNt button – hold 5 seconds. 4) Press UPs

button to close vanes and completely raise shading.

BATTERIES,

REMOVE CAP

FROM THIS END.

3

INTRODUCTION

Thank you for purchasing your Silhouette® PowerRise® with Platinum™ Technology shading. Operation has been designed to be as simple as possible. Please review these instructions before installing or operating your shading.

CONTENTS

Introduction ...............................................................................................................3

Product View .............................................................................................................4

Tools And Fasteners Needed .......................................................................................5

Install The Battery Wand ............................................................................................6

Connect The Optional Components ..........................................................................8

Mount The Installation Brackets ..............................................................................10

Install The Shading ..................................................................................................15

Removing The Shading ............................................................................................16

Mount The Optional Components ..........................................................................16

Operate The Shading ...............................................................................................20

Replacing Batteries ...................................................................................................27

Care And Cleaning ...................................................................................................28

Troubleshooting .......................................................................................................30

For assistance, call the Hunter Douglas

Customer Information Center

at 1-888-501-8364

Visit our Web site at hunterdouglas.com

4

PRODUCT VIEW

FabricVanes

Bottom RailBalance WeightWeight

Clip

WeightClip

DCPower Supply

(Optional)

Fabric(Back)

Fabric(Front)

Limit Stop Headrail

RemoteControl

BackCover

Back CoverBracket

Inside Mount(Optional)

Standard AndOversized Headrail

QuartetteTM Exclusive Headrail

External Eye(Optional)

InternalIR/RFEye

Battery Wand

Battery MountingBracket

Battery Wand

Battery WandBracket

SatelliteBattery Pack

Dust Cover(Optional)

InstallationBracket

Spacer Block(Optional)

Extension Bracket(Optional)

Limit Stop

Daisy-Chain Wire

Standard Headrail Shown

5

TOOLS AND FASTENERS NEEDED

Level n

Measuring tape n

Pencil n

Power drill, n 1/4" hex driver, and drill bits

Screwdrivers (fl at blade n

and Phillips)

You will also need fasteners designed to work with your specifi c mounting surface. Hex head screws (11/4") are supplied.

Mounting Surface Fastener

No. 6 Hex Head Screws (Provided)

Wall Anchors, Expansion Bolts(Not Provided)

Wood

Drywall, Plaster

Sheet Metal Screws(Not Provided)

Metal

6

INSTALL THE BATTERY WAND

Standard And Oversized Headrails (2" And 3" Vanes)

CAUTION: Use only alkaline batteries. Do not use lithium or rechargeable batteries; damage could result.

Install the batteries according to the instructions on the battery wand label. The n

arrow on the label of the battery wand should point toward the spring clip.

Install the wand into the headrail with the label facing you. n

For AA battery wands, - place the end of the wand with the non-removable end cap into the spring clip.

For AAA battery wands - , place the end of the wand with the removable end cap into the spring clip.

Push the other end of the wand into the pivot release clip and snap closed. n

Make sure the wand is securely seated in both the spring clip and pivot n

release clip.

NOTE: Be sure the battery wand makes contact at both the spring clip and the pivot release clip.

7

Exclusive Headrail With Quartette™ 4" Vane

Remove the cap on the battery wand by squeezing the middle section of the n

battery wand, to release the battery wand endcap latches. Install the batteries according to the instructions on the battery wand label.

CAUTION: Use only alkaline batteries. Do not use lithium or rechargeable batteries; damage could result.

Replace the cap. Be sure to align the n

cap with the battery wand.

Connect the wire from the battery n

wand to the wire from the shading.

Snap the battery wand into the two n

clips on the back of the headrail. Make sure the wand is securely in place before shading installation.

CONNECT THE OPTIONAL

8

CONNECT THE OPTIONAL COMPONENTS

If you ordered the satellite battery pack, external eye, or DC power supply, connect it to the motor.

Optional Satellite Battery Pack

or DC power supply

For standard and oversized headrails:

On the motor cartridge on the back of the shading, connect the satellite battery pack or DC power supply to the 2-pin port. Do not force the connection. Make sure the orientation of the plug is correct before attempting to make the connection.

For Quartette™ exclusive headrails:

Connect the power adapter cord (for the DC n

power supply) or the connector cable (for the satellite battery pack) to the 2-pin port. Do not force the connection.

Connect the DC power supply to the power adapter n

cord, or the satellite battery pack to the connector cable.


9

External Eye

CAUTION: Handle the external eye carefully to avoid damaging the infrared eye.

Connect the external eye connector to the 6-pin port on the motor cartridge on the back of the shading. Do not force the connection. Make sure the orientation of the plug is correct before attempting to make the connection.

For Quartette Exclusive Headrails

Disconnect the existing plugged-in connector for the internal eye that is in the 6-pin port. Insert the new connector from the optional external eye into this 6-pin port.

Connect Daisy-Chained Shading (Optional)

Daisy-chaining allows you to link up to three shadings side by side and power them with a single DC power supply. You should have a daisy-chain wire for each shading.

NOTE: 2" and 3" shadings use a 12-volt DC power supply. Quartette™ 4" shadings use an 18-volt DC power supply. A maximum of three shadings can be connected using one DC power supply.

Each daisy-chain wire has a single 2-pin connector on one end and a Y with two 2-pin plugs on the other end.

As explained below, the procedures for installing daisy-chained shadings are: 1) route the wires; 2) install the shadings into the window openings; 3) connect the wires on the shadings; 4) connect the DC power supply.

Clear a space on the fl oor large enough for all the daisy-chained shadings and lay n

them out in the correct order. Determine which shading will be the fi rst and will connect to the DC power supply. Determine which shading will be the last in the daisy-chain series.

12 Volt Shown

2-PinPlugs

Single 2-PinConnector

Daisy-Chain Wire

12-Volt Shown

6-Pin Connector

10

19" - 517/8"

52" - 79"

791/8" - 96"

Brackets RequiredShading Width*

2

3

4

*End mount maximum width is 84". Two installation brackets and two extension brackets are always necessary for end mounting.

Connect one Y end plug from the n

daisy-chain wire to the 2-pin port on the motor cartridge (located on the back) of each shading.

Each shading should now have one of n

the Y end 2-pin plugs connected to the motor cartridge on the shading, with the other 2-pin plug free and the 2-pin connector at the other end of the daisy-chain wire also free.

On the last shading, attach the n

provided wire retaining clips to the back of the fabric guard (if not already attached) and secure the free 2-pin plug into the wire retaining clips. Note that the plug is free and does not need to be connected to any wires.

Install the shadings (see page 15). Route the n

wires behind the headrail, taking care not to pinch the wires under the installation brackets.

Starting with the fi rst shading, connect the n

free 2-pin plug at the Y end of the daisy-chain to the single connector of the second shading’s daisy-chain wire. Repeat for the third shading.

Hide the wires behind the shadings being careful not to pinch the wires. n

Connect the DC power supply to the free 2-pin connector on the fi rst shading. n

Plug the DC power supply into the outlet (see page 19). n

Test the shadings prior to installation (see n Operate The Shading, page 20).

MOUNT THE INSTALLATION BRACKETS

Number Of Brackets Required

The number of installation brackets included with each shading depends upon the n

ordered width.

Use spacer blocks or extension brackets for additional clearance. n

Secure Free 2-PinPlug Into Wire Retaining Clips

11

InstallationBracket

RemovableTabs

Bracket Spacing

Bracket spacing is the same for inside, outside, or ceiling mounted shadings, as well as shadings using the battery wand, satellite battery pack, or DC power supply.

NOTE: If end mounting the shading, see End Mounts, page 15.

Measure and mark the location of all bracket centerlines on the mounting surface. n

Place brackets up to 2" in from the ends of the headrail and evenly space all others n

between the end brackets.

Use all brackets included. n

INSIDE MOUNTS

Shading installation procedures differ slightly for shadings with battery wands versus those with satellite battery packs or DC power supplies.

Back Cover

A back cover is used to conceal electrical components when viewing the shading from the exterior of your home. If a back cover bracket is not used, do not remove the bottom tab on the installation bracket.

PowerRise®

TO REPLACE BATTERIES,

REMOVE CAP FROM THIS END.


Install battery wand with label facing outward. For assistance call 1-800-327-8953. © 1998 Hunter Douglas Inc. ® Is a registered trademark of Hunter Douglas Inc. U.S. and foreign patents pending. 2981097000 12/97 60M


INSTALL THIS END TOWARDS SPRING.

Duette® PowerRise must be reset after


2) Press DOWNt button - Hold 5 seconds.


To reset Silhouette® PowerRise: 1) Fully lower

shade. 2) Tilt vanes completely open. 3) Press

DOWNt button - Hold 5 seconds. 4) Press UPs

button to close shades and completely raise shade.

PowerRise®















Battery WandInstallation

BracketPowerRise®















Shadings Up To 52" Wide:

QuartetteTM Headrail DifferencesStandard And Oversized HeadrailExamples Shown

Bracket Spacing

Shadings From 521/8" To 79" Wide:

Shadings From 791/8" To 96" Wide:

Battery Wand

Battery Wand

2" 2"

2" 2"Space Evenly Space Evenly

26" Minimum

Limit StopsBattery WandPowerRise®

CAUTION: To avoid damage, do not drop the battery wand. Use 12 AA alkaline batteries as shown below.

© 2004 Hunter Douglas Inc. ® Registered trademark of Hunter Douglas Inc. U.S. and foreign patents pending. 8/04

Install battery wand with connector toward motor end of headrail. For assistance, call 1-888-501-8364.



LimitStop

LimitStop

LimitStop

2" 2"26" Minimum

InstallationBracket

InstallationBracket

Space Evenly Space Evenly Space Evenly

12

NOTE: Installing the back cover requires removal of the shading when changing batteries in the battery wand.

Break off the removable tabs on the back of the n

installation bracket.

If a satellite battery pack or DC power supply n

is used, break off the tab at the top of the back cover bracket.

Insert the prongs on the back cover bracket into n

the holes on the back of the installation bracket.

Insert the back cover into the back n

cover brackets.

Bracket Placement

The fl at surface of the sill must meet the minimum depth requirements (see n

chart below).

To prevent remote control signal from being partially blocked, do not recess the n

headrail further than necessary.

When the built-in infrared eye is used with fully recessed shadings, the front of the n

headrail should be fl ush with the front face of the window opening.

Minimum Mounting Depths

Standard Oversized Quartette™

Battery Wand & Back Cover

Minimum: 13/4"Fully Recessed: 33/4"



Satellite Battery Pack Or DC

power supply & Back Cover



Minimum: 11/4"Fully Recessed: 4"

WithoutBack Cover

N/A N/AMinimum: 1"

Fully Recessed: 35/8"

Battery Wand Satelite Battery Pack Or DC Power Supply

BackCover

Crown

Back CoverBracket

InstallationBracket

Back CoverBracket

CrownInstallation

Bracket

BackCover

BatteryWand

InstallationBracket

Remove this tab only if asatellite battery pack or

DC power supply is used.

Back Cover

Bracket

13

Removable Tabs

Bracket Installation

Mark the bracket locations on the mounting surface. n

Check that each bracket is level and aligned to n 1/16".

Attach using two screws. n

WARNING! Failure to properly align the brackets could result in the headrail releasing from the brackets.

IMPORTANT: See chart on page 11 for minimum mounting depths.

OUTSIDE MOUNTS

Bracket Installation

NOTE: A satellite battery pack or DC power supply is required for all outside mount applications.

Break off the two tabs located at the rear of the n


Use optional spacer blocks or extension brackets to n

project the installation bracket beyond obstructions (see next sections).

The installation brackets require a fl at, vertical n

surface at least 3/4" high. Mark the bracket location on the mounting surface.

With Battery WandAnd Back Cover

2"

Depth

2"

Depth

With Satellite Battery PackOr DC Power Supply

And Back CoverWithout Back Cover

2"

Depth

14

Place both end brackets so that their centerlines are on the n

previously made marks on the mounting surface.


Check that each bracket is level and aligned. n

Spacer Blocks (Optional)

Each spacer block projects brackets 1/2" away from the mounting surface. Place spacer blocks between the installation brackets and the mounting surface.

Break off the two tabs located at the rear n

of the installation bracket.

Mount the spacer blocks and installation n

brackets to a fl at vertical surface at least 3/4" high. The solid side of the spacer blocks face the mounting surface.

Use a maximum of three spacer blocks per n


Secure with two screws. n

NOTE: Longer screws (not provided) are required to secure the spacer blocks and the installation brackets to the mounting surface.

Extension Brackets (Optional)

Extension brackets project the installation brackets up to 3" away from the mounting surface.

Mount the extension brackets onto a n

surface at least 3/4" high.


Attach the installation brackets to the n

extension brackets using the machine screws and nuts provided.

Check that each bracket is level n

and aligned.

3/4"Minimum

2"

Mark On Wall

SpacerBlock

1/2"1/2"

Removable Tabs

ExtensionBracket

Up To 3"

3/4"

Minimum

15

Headrail

Flange

Locking Tab

InstallationBracket

Push untillocking tabsecures the

headrail.

END MOUNTS

End mount the headrail when conventional mounting techniques will not work–for example, in an arched window opening.

The maximum width of an end-mounted shading is 84".

Attach a back cover bracket onto each of the n

installation brackets (see Back Cover, page 11).

Mount the extension brackets on a surface at least n

11/2" wide.

Attach the installation brackets to the extension n

brackets using the machine screws and nuts provided. The centerline of the installation brackets should be approximately 2" from the mounting surface, and their front edges should be aligned.

INSTALL THE SHADING

CAUTION: Be sure the wires coming from the external eye, satellite battery pack, or DC power supply do not become pinched by the brackets or headrail during installation. Damage or overheating of components could result.

CAUTION: Take care when handling the antenna wire attached to the motor cartridge. Do not cut or remove this antenna.

NOTE: Do not remove the limit stops.

Verify that all ordered satellite n

components (external eye, satellite battery pack, or DC power supply) are connected to the motor. See Connect The Optional Components, page 8.

Remove the protective covering from n

the fabric-covered headrail.

Hold the shading so the front faces you. n

Push the top edge of the headrail under the locking tab on the installation bracket n

until it snaps into place. The locking tab will be visible.

WARNING! Failure to snap the headrail securely into the installation bracket and engage the locking tab may cause the shading to release unexpectedly.

Extension�Bracket

11/2"

Minimum Depth

16

Activate Antenna

After the shading is installed, carefully n

unsnap the antenna from it’s storage position on the motor cartridge and form it to hang straight down from the shading. This helps increase the signal range for the remote control.

REMOVING THE SHADING

Fully raise the shading. n

Use the quick release card to release n

the locking tab on the mountingbrackets and remove the shadingfrom the brackets.

MOUNT THE OPTIONAL COMPONENTS

Once the optional components (satellite battery pack, external eye, and DC power supply) are connected and the shading is installed, mount the components.

Satellite Battery Pack

Quartette n ™ Exclusive Headrail: Connect the satellite battery pack to the connector cable.

Outside Mount

Quartette Exclusive HeadrailInside Mount

Headrail

InstallationBracket

Lift locking tabto release

the headrail.

Insert cardbetween theheadrail and

the locking tab.

17

Choose Mounting Location

Mount the satellite battery pack in a location where it will not interfere with the n

shading’s operation.

Check your order to confi rm whether your satellite battery pack was ordered n

with a 15", 4' or 8' wire. The longer the wire, the greater the choice of mounting locations.

Route the wire to a location where it will not interfere with the fabric roll or limit n

stop motion.

Outside Mounts: - Route the wire so it exits from the top of the shading.

Inside Mounts: - Route the wire so it runs along the control side end cap to the front of the shading.

Mount The Satellite Battery Pack

Consider the depth of the window frame when mounting next to or on the frame.

Mount the satellite battery pack in a n

location where it will not interfere with the shading’s operation.

Remove the cover of the battery pack n

by pressing on the circular latch and lifting the cover off.

Use the holes in the rear of n

the pack as a template to mark the screw locations on the mounting surface.


Inside Mount

Outside Mount

Standard And Oversized Headrail

18

Top View

Battery Pack Mounting Bracket

Satellite Battery Pack

Limit AssemblyLimit Assembly


Top Mount (Outside Mount Only)

Insert the ordered battery mounting brackets into the headrail lip until they snap n

into place (like the limit stops already attached to the shading). Slide the brackets along the lip, to allow the wire end of the battery pack to be located within 5" of the control side of the shading.

Use the screws provided to attach the satellite battery pack to the ordered battery n

mounting brackets by lining up the predrilled holes on both components.

Load The Batteries

Install eight AA alkaline batteries n

(twelve AA alkaline batteries for Quartette™ exclusive headrail), according to the instructions on the battery pack.

Replace the cover, snapping it n

securely closed.

NOTE: The satellite battery pack cover may be painted to match the wall color.

Optional External Eye

CAUTION: Handle the external eye carefully to avoid damaging the infrared eye. Do not touch or push the infrared eye.

NOTE: Check your order to confi rm whether your external eye was ordered with a 20", 4', or 8' wire. The longer the wire, the greater the choice of mounting locations.

19

Choose Mounting Location

Choose a location for the external eye where the infrared (IR) signal from the n

remote is not obstructed.

NOTE: For infrared (IR) operation do not mount the external eye in direct sunlight or bright, focused light from halogen or fl uorescent light fi xtures, track lighting, spotlights, or neon lights.

NOTE: For radio frequency (RF) operation, the external eye does not need to be visible and bright lights are not a consideration. However, the external eye does need to be accessible for RF programming.

Check that the wire is not caught or pinched in the n

brackets or headrail.

With inside mounts, route the wire behind the n

headrail and along the motor side end cap to the front of the shading.

Mount The External Eye

Break apart the back cover from the snap-on front cover. n

Place the back cover at the desired location. n

Mark, pre-drill, and mount the back cover. n

Align the infrared eye with the hole in the snap-on cover. n

Snap-on the front cover. n

Using the remote control, check the operation of n

the shading from various positions in the room. Adjust, if necessary.

DC power supply

The DC power supply plugs into a standard outlet.

Route the wire to a location where it will not n

interfere with the shading.

Outside mounts - : Route the wire so it exits from the top of the shading.

Inside mounts - : Route the wire so it runs along the control side end cap to the front of the shading.

Plug the DC power supply into the outlet. n

Snap-OnFront Cover

BackCover

InfraredEye

BackCover

Snap-OnFront Cover

20

REMOTECONTROL

(BACK)

BatteryCompartment

ResetButton

IR ChannelSelectorSwitch

UP / DOWN Button

REMOTECONTROL(FRONT)

OPERATE THE SHADING

Install Batteries into the Remote Control

Remove the battery compartment cover on the n

back of the remote control. Insert two AAA alkaline batteries following the diagram inside the battery compartment.

Reset The Remote Control

The remote control for Silhouette n ® PowerRise® with Platinum™ Technology must be reset before the fi rst use. Using the end of a paper clip, press the RESET button located inside the battery compartment

Replace the battery compartment cover. n

Channel Selection

Silhouette PowerRise shadings operate on Channel 1 or Channel 2. To operate the shading, the remote control must be set on the same channel as the shading.

NOTE: Shadings are set to Channel 1 unless specifi ed for Channel 2 at the time of ordering. A decal attached to the motor cartridge indicates Channel 2 operation.

To switch a shading’s operating channel:

With the shading raised completely, set 1. the channel selector switch to the desired channel.

Point the remote control at the 2. shading’s IR eye.

Press and hold the UP 3. s /DOWN t

button while pressing the manual control button on the shading’s motor cartridge. The shading should move slightly to indicate the operating channel has been accepted.

21

PowerRise® With Platinum™ Technology Operation

Infrared (IR) “Point and Press” Operation: n With IR operation, a focused infrared beam from the remote control provides the signal to raise or lower the shading. IR is a line of sight technology; the beam must be continuous from the remote control to the satellite eye.

Radio Frequency (RF) “Group Mode” Operation: n With RF operation, radio frequencies are used to provide the signal to raise or lower the shading. RF can be used to control a selected group of shadings that are either in view or out of view.

The same remote control is used in either mode of operation. Refer to the illustration below to familiarize yourself with the PowerRise® remote control.

Point and Press Operation (IR)

Lower And Raise The Shading

NOTE: For standard operation, press and release the buttons on the remote control.

CAUTION: When raising the shading for the fi rst time, observe how the fabric winds on the roll. It should wind evenly. If the fabric roll becomes uneven or starts to rub against one end of the headrail, immediately press the DOWN t

button on the remote to stop the shading. (See the Troubleshooting procedure, Bottom Rail Is Not Level Or Shading Rolls Up Unevenly, page 34.)

IndicatorLED

IR ChannelSelectorSwitch

UP/DOWNButtons

RF GroupButtons

RF GroupButtons

RF “ALL”Button

FRONT BACK

ProgramButton

BatteryCompartment

BatteryCompartment

Cover

ResetButton

22

Select the shading’s operating channel on the remote control. n

Aim the remote control at the infrared eye on the headrail or on the external eye n

(optional) and press the DOWN t button to lower the shading. Press the UP s button to raise the shading.

To stop the shading while it is in motion: n

If lowering, press the UP - s button.

If raising, press the DOWN - t button.

Opening And Closing The Vanes

To open and close the vanes, the shading must be fully lowered.

Press the DOWN n t button on the remote control to tilt the vanes open.

Press the UP n s button on the remote control to tilt the vanes closed.

To stop the tilting of the vanes at any position, press the DOWN - t button a second time.

To stop the tilting of the vanes at any position, press the UP - s button a second time.

NOTE: Your PowerRise® shading is programmed to automatically reset the upper and lower limits the fi rst time it is plugged into the power supply. You may occasionally need to reset the limits (see Setting The Memory Stop, page 26).

NOTE: The shading may continue to move slightly for several pulses once it reaches the fully opened position. This is a normal feature of the PowerRise system and will not adversely affect the shading.

45º MaximumSide Angle

Overhead View

Shade

Side View

55º MaximumUpwardAngle

Shade

AimHigh

Operate Within 30'Of Shade

Side View

23

Group Mode Operation (RF)

With RF operation, the remote control operates groups of shadings. A group can have from one to an unlimited number of shadings.

IMPORTANT: Before programming shading groups for the fi rst time, reset the remote control by pressing the RESET button underneath the battery compartment cover.

Programming Mode

n To add shadings to groups, fi rst “Point and Press” the DOWN t button to partially lower the window covering. Press the UP s button to stop the shading while in motion and before it reaches the lower limit.

Use the end of a paper clip to briefl y press n

the PROGRAM button on the back of the remote control. The Indicator LED on the front of the remote control will fl ash green. This tells you the remote control is in the programming mode. It will stay in this mode until the PROGRAM button is pressed again or until 30 seconds have passed without any Group buttons being pushed.

Adding Shadings To A Group

While the remote control is in programming mode (the green LED should be n

fl ashing), briefl y press the desired group number button to add a shading to that group.

Point the remote control at the shading’s infrared eye on the headrail or on the n

external eye (optional) and briefl y press the UP s button. The shading will raise slightly to indicate that it has been added.

At this point, since the remote remains in the programming mode, other shadings n

can be added to any of the four groups by repeating the above step.

Indicator LED (Must Be Flashing Green

After Program Button Is Pressed)

Adding And RemovingShadings From A Group

Step 1:

Press Desired Group Button

(1, 2, 3 Or 4)

Step 2:

Press UP s Button To Add

– Or –

Press DOWN t Button To Remove

REMOTECONTROL

(BACK)ProgramButton

24

Removing Shadings From A Group

First “Point and Press” the UP n s button to partially raise the window covering.

With the remote control in programming mode (the green LED fl ashing), briefl y n

press the desired group number button to remove a shading from that group.

Point the remote control at the shading’s infrared eye on the headrail or on the n

external eye (optional) and briefl y press the DOWN t button. The shading will lower slightly to indicate that it has been removed.

At this point, since the remote remains in the programming mode, other shadings n

can be removed from any of the four groups by repeating the above steps.

When Programming Is Completed

When programming is completed, you can either wait for the green LED light n

on the front of the remote control to stop blinking (approximately 30 seconds) or you can briefl y press the PROGRAM button on the back of the remote control to stop the light blinking. Once the light stops blinking, you are back in the normal operating mode.

Operating Groups Of Shadings

NOTE: The LED on the remote control must stop blinking before you can operate the shading.

To operate a group of shadings, press the button for the desired group number. n

The Indicator LED lights green after the group button has been pushed. This n

indicates that the remote is in RF mode. It will stay in this mode for three seconds to allow you time to press the UP s or DOWN t button. (If the light goes off before you press the UP s or DOWN t button, simply push the group button again.)

To stop shadings while in motion, press the remote control UP n s or DOWN t button in the opposite direction.

IMPORTANT: It is not necessary to point the remote at a external eye to control groups. In fact, you can control shadings in other rooms or on other fl oors of the home; the remote control does not need to be in the line of sight of the shadings.

Operating “ALL” Shadings

All of the window coverings included in groups may be controlled simultaneously n

using the ALL button.

Use the ALL button just as the group buttons are used: press the ALL button n

briefl y and then press the UP s or DOWN t button as desired.

25

ResetButton

ProgramButton

Indicator LED (Will Be Green After

Group Or ALL Button Is Pressed)

Operating Groups Of ShadingsOr “ALL” Shadings

Step 1:

Press Desired Group Button

(1, 2, 3 Or 4)

– Or –

Press ALL Button

Step 2:

Press UP s Button To Tilt Up

– Or –

Press DOWN t Button To

Tilt Down

Every shading that currently belongs to a group will operate as commanded. n

To stop shadings while in motion, press the remote control UP n s or DOWN t button in the opposite direction.

Clearing All Group Programming

To clear all of the group programming, press the RESET button on the back of n

the remote. Do not confuse the RESET button with the PROGRAM button.

To access the RESET button, remove the battery n

cover and press the recessed button with the end of a paper clip.

Upon clearing the entire group programming, n

none of the shadings will respond to RF commands until they have been added to a group.

Even with group programming cleared, the n

shading will still operate in the IR mode.

General PowerRise® Operation

Using The Manual Control Button

The manual control button on the motor cartridge can also be used to raise or lower the shading.

Press the button to alternately lower, stop, and raise n

the shading.

Setting The Memory Stop

The Memory Stop feature allows the shading to be preset so that it can be stopped at the same height each time the shading is raised or lowered.

26

With the shading fully lowered, press the UP n s button to raise the shading.

When the shading reaches the desired height, stop its motion by fi rmly grasping n

the bottom rail with both hands, keeping the rail level.

The motor will hesitate and then -shut off.

The Memory Stop will be set, and -the shading will automatically stop at that point each time it is raised. Until the Memory Stop is cleared, the shading will always stop at this point.

To raise the shading n above the memory stop point, press the UP s button again, after it has stopped at the memory point.

When the shading is lowered from a n

position above the memory stop, it will stop again at the programmed memory point as it is descending. To fully lower the shading, press the DOWN t button again after it has stopped at the memory point.

Clearing The Memory Stop

There are two ways to clear the memory stop; with the shading alone, or with the remote control.

Clearing The Memory Stop Using The Manual Button On The Shading:

Press and hold down for 3 seconds the n

manual button on the motor cartridge on the shading. The shading will run for a few seconds, stop and then make a slight movement. That movement indicates that the shading has received the reset signal.

27

REMOTECONTROL

(BACK)ProgramButton

Clearing The Memory Stop Using The Remote Control:

Use a paper clip to press the Program button n

located on the back of the remote. The green LED light will blink fast.

Press the ALL button on the front of the n

remote control. The green light will blink a little slower.

Point the remote at the shading and press n

the DOWN t button. A red light will come on. When the shading receives the signal, the shading will make a slight movement, indicating that it has accepted the signal and the memory stop is now cleared.

NOTE: If the shading has been reset using the remote control, it will lose any group settings that may have existed. Any group settings will have to be reprogrammed.

REPLACING BATTERIES

Replace The Batteries In The Battery Wand

Replace the batteries according to the instructions on the battery wand label. n

After battery replacement, make sure the wand is securely seated in both the n

spring clip and pivot release clip.

For Quartette n ™ Exclusive Headrail (4" Vane):

Replace the batteries in the battery wand when the shading begins to lose power -or operates slowly. You can typically replace the batteries without removing the shading from the window. If you determine that you need to remove the shading, see Removing The Shading, page 16.

Refer to page 7 for directions for replacing and re-attaching the -wire connections.

Replace The Batteries In The Satellite Battery Pack

n Remove the cover of the battery pack by pressing on the circular latch and lifting the cover off.

n Remove the eight old AA batteries.

n Install eight new AA alkaline batteries according to the instructions on the battery pack.

n Replace the cover, snapping it securely closed.

28

Replace The Batteries In The Remote Control

n Remove the back center panel of the remote control by pushing down on the latch and pulling out.

n Remove the two old AAA batteries.

n Install two new AAA alkaline batteries as shown inside the remote control.

n Replace the back cover panel.

Important Notes About Battery Usage

n Alkaline batteries are strongly recommended; do not use rechargeable batteries.

n Battery life is approximately one year, depending on usage.

CARE AND CLEANING

Silhouette® window shadings are made of 100% polyester, which means they are inherently durable and resilient. However, care must be taken to avoid wrinkling the fabric, particularly where the vanes meet the facings.

A Note About Silhouette Fabric

As with all textiles, Silhouette fabric is subject to some variations. Slight wrinkling, puckering, or bowing is inherent to this textile product and should be considered normal, acceptable quality. These characteristics are not usually visible from the front or rear but may be visible from a side angle.

Precautions should be taken to reduce exposure to harsh environmental elements, such as salt air. Continuous exposure through open windows and doors will accelerate the fabric deterioration.

The Palette® Fabric-Covered Headrail

Lightly dust or vacuum using low suction. If further cleaning is needed, hand wash using a sponge or delicate cloth and mild soap solution. Handle with care as you would any fi ne fabrics.

Dusting

Regular light dusting with a feather duster is all the cleaning that is needed inmost circumstances.

Vacuuming

Use a low suction, hand-held vacuum for more thorough dust removal.

Forced Air

Blow away dirt and debris between the vanes using clean compressed air or a hair dryer set on a “cool” setting.

29

Spot-Cleaning

Do not spot-clean Silhouette® window shadings.

Ultrasonic Cleaning

Silhouette shadings can be ultrasonically cleaned by a professional, with the exception of Bon Soir™ light-dimming fabric.

Specify that a mild detergent solution be used. -

Never immerse the headrail into the solution. -

Dry the shading completely in the lowered position. -

Electrostatic Cleaning

Do not use electrostatic cleaning devices such as Swiffer™ or Pledge Grab-it™ on any Silhouette window shading.

For more comprehensive cleaning instructions, call the Hunter Douglas Customer Information Center toll free at:

1-888-501-8364

30

Problem Solution

The shading operates using the manual control button, but does not operate using the remote control in the “Point and Press” (Infrared—line of sight) mode.

If the light on the remote control does not n

light up when the UP s/DOWN t button is pressed, replace the batteries in the remote control. See “Replace The Batteries in the Remote Control,” page 28.

Check that the correct channel is selected on n

the remote. See “Channel Selection,” page 20.

Check that you are pointing the remote control n

directly at the infrared eye. See “Lower And Raise The Shading,” page 21. Try moving closer to the eye. Maximum operating distance from the remote control is 30 feet.

Check that there are no obstructions impeding n

the signal from the remote control to the infrared eye on the headrail or the optional external eye.

Check that there is no direct sunlight or bright, n

focused light from halogen or fl uorescent light fi xtures, track lighting, spotlights, or neon lights that could be interfering with the signal.

TROUBLESHOOTING

The shading operates using the manual control button, but does not operate using the remote control in the Radio Frequency (Group) operating mode.

Be sure the shading operates properly in the n

“Point and Press” mode. The grouping function will not work correctly if the “Point and Press” mode does not work correctly.

Be sure the shadings have been correctly n

programmed to the remote control you are using. Shadings will only operate when programmed to a specifi c remote control. If your remote control has not been programmed to your particular shadings, only the “Point and Press” mode will work.

Check that the correct channel is selected on n

the remote. See “Channel Selection,” page 20.

31

One shading does not consistently respond to the “Group” or “All” command.

Problem Solution

TROUBLESHOOTING

The shading does not operate using either the remote control or the manual control button.

Check that the battery wand is oriented n

correctly in the headrail.

Check that the battery wand is completely n

inserted into the clips and fi ts snugly in the headrail.

Check that the batteries in the wand are n

installed correctly and fresh. See “Replace The Batteries In The Battery Wand,” page 27.

Check that the DC power supply, if used, is n

securely plugged into the wall outlet and that the outlet has power. To check that the outlet has power, plug in a lamp or device that is known to work.

Check that the battery wand, battery pack, n

or DC power supply, if used, is securely connected to the motor. houseing. See “Connect The Optional Components” page 8.

Press the UP n s/DOWN t button longer when operating shadings. It can take longer for the signal to reach one of the shadings.

Check at different areas of the room (home). n

There could be blind spots or interference in your particular situation. Try operating closer, or farther from the shadings to fi nd the optimum point in your home.

Check to be sure batteries in the remote are n

new or fresh. When the batteries get old, the remote transmits a weaker signal.

32

Problem Solution

TROUBLESHOOTING

The shading does not lower completely.

Check for obstructions in the n

shading’s path.

The shading does not raise completely.

The Memory Stop may be activated. See n

“Clearing The Memory Stop,” page 26.

Check the batteries and replace if necessary. n

The shading does not hang correctly.

Check that the mounting brackets are level. n

Adjacent shadings do not stack evenly.

If one shading is stacking tighter than n

another, it has probably been reset. Simply lower and raise the shading to loosen the stack. The shading stack on both shadings should be within 5/16" of each other.

For more exact stacking, use the Memory n

Stop feature. See “Clearing The Memory Stop,” page 26.

The remote control is lost. Contact your dealer for a replacement n

remote control.

Use the manual control button until the n

new remote control is received, page 25.

The shading operation is slowing.

Remove the battery wand and replace the n

batteries. See “Replace The Batteries In The Battery Wand,” page 27.

TROUBLESHOOTING

33

The bottom rail is not level or the shading rolls up unevenly.

Problem Solution

TROUBLESHOOTING

Check that the headrail is level. If it is not, n

shim or remount the installation brackets.

If the headrail is level, adjust the weight on the n

bottom rail.

WeightWeight

ClipWeight

Clip

Bottom Rail

To release the n

weight, insert a fl at-blade screwdriver in the right-side weight clip and turn it clockwise. Once it is released and the weight is moved, the left-side weight clip can be released by turning it clockwise.

Move the weight in 1" increments toward the n

side where the fabric is gathering or to the raised end of the bottom rail to adjust.

GatheredFabric

Fabric Roll

Bottom Rail Move Weight

After making the adjustment, lock the n

weight clips in position by turning them counterclockwise.

Lower the shading all the way and check that n

the bottom rail is level. Readjust the weight until the fabric winds evenly and does not gather on either side.

34

The vanes do not close fully when the shading stops in the lowest position.

The shading should be programmed to stop n

in its lowest position with the vanes in a closed position. A small distance between the front and back fabric facings in a fully closed position is normal. If this distance is excessive or moves over time, fi rst open the shading to its full “vane open” position and try again. If this does not correct the problem, follow the procedure above to reset the limit stop and Memory Stop.

The shading raises from the sill when the vanes are closed.

A small gap between the sill and the bottom n

of the shading is normal in the fully lowered “vane closed” position. The gap is necessary to allow for the unimpeded movement of the bottom rail. If this gap is excessive or creeps over time, open the shading to its full “vane open” position and try again. If this does not correct the problem, follow the procedure above to reset the limit stop and Memory Stop.

Bottom rail does not raise completely, or the vanes do not fully open or close.

Your PowerRise® shading contains internal programming that allows it to “learn” and store its relative position. You may need to clear and reset this memory if you want to change the position or if the lower stop position (vanes closed) moves over time. Resetting the limits clears the memory stop position.

NOTE: The gradual movement of the lower stop position over time is a normal condition and does not indicate a malfunction.

To clear the the program memory and reset the n

Memory Stop, refer to page 26.

NOTE: If you perform the resetting correctly, the shading will not stop or jog the vanes at the lowest position the fi rst time it is operated after resetting.

Check that the battery wand, battery pack, n

or DC power supply, if used, is securely connected to the motor. houseing. See “Connect The Optional Components” page 8.

Problem Solution

TROUBLESHOOTING

Questions? Call the Hunter Douglas

Customer Information Center at

1-888-501-8364

Visit our Web site at hunterdouglas.com

PCN 5107010000 Rev. 8/08

© 1998, 2007 Hunter Douglas Inc. ® Registered trademark of Hunter Douglas Inc.™ Trademark of Hunter Douglas Inc. Patented in the U.S. and foreign countries.

Other U.S. and foreign patents pending.Swiffer™ is a trademark of Proctor & Gamble Company.

Pledge Grab-It™ is a trademark of SC Johnson.

Radio Frequency FCC Compliance:

The device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Do NOT make changes or modifi cations to this equipment. Changes or modifi cations not expressly approved by the manufacturer may degrade performance, void user’s authority to

operate this equipment, and void manufacturer’s warranty.

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