Human Factors 2019
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Human Factors 2019 TARGET AUDIENCE • Ground handling personnel handling passenger, baggage and cargo. Ramp Supervisors and Coordinators, etc. Note: This course meets the training requirements according to the IATA Airport Handling Manual - AHM640 Human Factors and ICAO Doc.9683-AN-950. COURSE OBJECTIVES • Know the human factors that may impact on ground operations • Understand key human performance issues relevant to aviation operations • Integrate Human Factor knowledge into key areas of aviation operations • Apply operational Human Factors knowledge in safety investigation activities KEY TOPICS • Difference between Human Factors and Human Performance • Physical Factors: Alimentation; Physical exercise; Obesity; Sedentary lifestyle; Alcohol and drugs; Fatigue; Hearing; Exposure to noise; Eye Vision • Ergonomics • Emotional Factors: Stress; Notion of time; Peer management; Human motivation at work • Interrelated factors: Human decision making; Situational Awareness; Teamwork; Barriers to communication DURATION: 8 HOURS (1 DAY) ASSESSMENT: EXAM • Final exam minimum score ≥ 80% • Validity 36 months A Certificate is awarded upon successful completion of the course and final examination. CONTACTS +351 217 651 594 [email protected] Location: In ours or customer’s training facilities* *This course can be customized for your company and delivered at the location of your choice.
Transcript of Human Factors 2019
Human Factors 2019
TARGET AUDIENCE • Ground handling personnel handling passenger, baggage and cargo. Ramp Supervisors
and Coordinators, etc.
Note: This course meets the training requirements according to the IATA Airport Handling Manual - AHM640 Human Factors and ICAO Doc.9683-AN-950.
COURSE OBJECTIVES • Know the human factors that may impact on ground operations • Understand key human performance issues relevant to aviation operations • Integrate Human Factor knowledge into key areas of aviation operations • Apply operational Human Factors knowledge in safety investigation activities
KEY TOPICS • Difference between Human Factors and Human Performance • Physical Factors: Alimentation; Physical exercise; Obesity; Sedentary lifestyle; Alcohol and
drugs; Fatigue; Hearing; Exposure to noise; Eye Vision • Ergonomics • Emotional Factors: Stress; Notion of time; Peer management; Human motivation at work • Interrelated factors: Human decision making; Situational Awareness; Teamwork; Barriers
to communication
DURATION: 8 HOURS (1 DAY)
ASSESSMENT: EXAM • Final exam minimum score ≥ 80% • Validity 36 months
A Certificate is awarded upon successful completion of the course and final examination.
CONTACTS+351 217 651 [email protected]: In ours or customer’s training facilities*
*This course can be customized for your company and delivered at the location of your choice.
