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HSE Competence Handbook

Assessor Guide

MSE12

Probing Questions (Exploring Evidence):

Six questioning friends (co called 5WH ):

HowWhoWhatWhenWhereWhy

How did you go about that task.. ?Who gave you guidance on what to do ..?

What was your personal role in the project …? What improvements did you achieve… ?What problems did you have to solve ?

When did you last carry out such a task ?Where did you go to find info on…?

Why did you do it that way …?

Notice the emphasis on ‘you’.

HSE Competence Assessment Training

Competence/MSE12/Ver0/Sunday, July 12, 2015 1

ContentsHSE Competence Assessment - 10 Point Checklist for Assessor...................................................3HSE Competence Assessment – Guidance on S/K/A.....................................................................4HSE Competence Elements – Scope of each competence element.................................................5Competence Elements (Lead, Prepare, Apply)................................................................................9Appendix ‘A’ – HSE 12 Elements – across PDO 8 elements of HSEMS - Assessment record model.............................................................................................................................................11Appendix ‘B’ SAP Model Assessment HSE personnel................................................................14Appendix ‘C’ SAP Profile and Possible Questions/Evidence.......................................................16


HSE Competence Assessment - 10 Point Checklist for Assessor

Have your received the Request for Assessment?Has the Candidate completed the SAP Self Assessment?

Has the candidate completed the Assessment with his/her line manager?

Has the candidate approached the HSE Line for assistance?

Has the candidate named the HSE support in the SAP system?

Is the candidate prepared, has the evidence for SKILL level been posted in SAP, including a current CV?Is a coaching/evidence checking session required with the candidate?

Has a date been set for the assessment?

Depending on location take a back-up hard copy of the Assessment in case the SAP in not working?Ensure that when the assessment is complete it is sent in SAP back to the Supervisor or Scan (soft) copy email to Supervisor?


HSE Competence Assessment – Guidance on S/K/A

Awareness : has a sound understanding of what the activities in any particular competence element involve, what their importance is for the business and their relevance for his/her own job; can explain what key terms related to the activities mean, what are some of the most important company requirements and processes and where information and expertise can be found.

Evidence required for Awareness: very brief statement, referring to CV as appropriate, of where/how the awareness was gained

Knowledge: has a more in-depth grasp of what the activities in any particular competence element involve, such that he/she has a sound grasp of the principles and terminology, could hold an informed discussion/debate on related subjects with an expert; has probably participated in some of the key activities as a team member or contributor to a project.

Evidence required for Knowledge: two to three bullet points, referring to CV as appropriate, of where/how the Knowledge was gained and/or where/how you have participated in the activities described in the competence element

Skill : has taken a leading and independent role in undertaking the key activities described in the competence element; has successfully carried out those activities to deliver improvement and/or solve problems; has provided guidance and advice to others on how to carry out and/or solve problems involving those activities.

Evidence required for Skill: three to four meaningful examples (referring to your CV as appropriate) of when/how you personally took a leading role in successful carrying out of he activities involved and/or provided advice or solved problems.


HSE Competence Elements – Scope of each competence elementThe scope of each HSE Competence Element is given below together with the specific competence criteria (Proof Points), which have to be satisfied in order to meet the requirements at each Proficiency Level (Awareness, Knowledge, Skill).

Competence Element HSE-1 - HSE Lead: Lead HSE Risk ManagementA. Overall Requirement SummaryCan deliver continuous improvement of HSE performance through pro-active HSE management, relentless pursuit of adherence to policy and standards, exemplary personal leadership behaviour, provision of appropriate organisation and resources, and systematic review of effectiveness.

B. Specific activities covered by the scope of HSE Lead are: i. Be mindful of HSE risks and drive the consistent application of PDO’s HSE MS, systematically reviewing its effectiveness and taking corrective action as necessary. ii. Demonstrate visible and felt leadership by communicating a clear vision, setting and championing challenging performance goals (such as Goal Zero) and consistently demonstrating the importance of HSE via personal involvement, visibility, decisions and actions. iii. Motivate, coach and develop staff and contractors towards improving HSE culture and behaviours through promotion of the Golden Rules and personal example as a role model. iv. Deliver compliance with applicable laws, regulations and PDO HSE requirements, applying consistent Consequence Management. v. Engage with stakeholders and set long-term HSE objectives in line with expectations whilst adhering to HSE Policy. Take ownership of HSE input to the PDO Annual Assurance Letter.

C. Specific Requirements for Each Proficiency Level (‘Proof Points’)

AwarenessCan describe in basic terms: • Why good HSE management is good for business performance. • PDO’s HSE Commitment, Golden Rules and Life Saving Rules and how non-compliance is managed. • What personal attitudes and behaviours are important for achieving high HSE performance. • What they personally do to be a good HSE example to others and to promote achievement of HSE goals in their own part of the business. • The main HSE issues of their own part of the business and what is being done to resolve them. • The HSE objectives of their own part of the business and what is being done to meet them. • What inspection and audit processes are applied to HSE?

Knowledge Demonstrates:

• A sound knowledge of own responsibilities and those of his/her team in making the PDO HSE Management System live and effective. • The importance of providing consistent personal leadership to influence the HSE behaviour and performance of PDO and/or contractor staff under his/her responsibility. • A sound knowledge and consistent application of the tools and techniques (e.g. STOP, Life Saving Rules) used by PDO to build a positive HSE culture. • A sound knowledge of how consequence management is applied for those who break rules and those who create the conditions for non-compliance. • A sound knowledge of how the effectiveness of application of the HSE MS is assessed in their own part of the business (via e.g. Assurance and Management Review).


Skill Can provide examples of having taken a leading role in:

• Establishing and effectively communicating HSE priorities and clear long-term goals to staff and contractors. • Assessing HSE performance and culture amongst staff and/or contractors and implementing actions, which have resulted in improvement? • Demonstrating priority to safety despite cost and/or schedule pressures. • Establishing and maintaining the resources (organizational and financial) required for effective HSE risk management within own organisation. • Engaging effectively with own staff and/or contractors to encourage effective implementation of expected standards and procedures. • Applying recognition/reward and performance management to positively influence HSE behaviour. • Reviewing of the effectiveness of the implementation of the HSE MS in own or contractors’ organisations (including providing input to the HSE aspects of the Business Assurance Letter, where appropriate). • Coaching and mentoring staff and/or contractors in providing HSE Leadership.

Competence Element HSE-2 - HSE Prepare: Prepare HSE Risk ManagementA. Overall Requirement SummaryCan identify and assess HSE risks systematically and define the standards, plans, procedures and resources necessary to manage them.

B. Specific activities covered by the scope of HSE Prepare are: i. Identify the HSE hazards and assess the potential consequences. ii. Define the barriers required to control the identified HSE hazards and the recovery measures needed. iii. Select, establish and maintain the required resources, standards and procedures to manage business, personal and process HSE risks (including during change and across organisational interfaces). iv. Identify those positions (HSE Critical Positions) responsible for the implementation or management of controls to prevent significant incidents and maintain adequate competence. v. Establish HSE action plans and targets integrated within overall business plans. vi. Establish required emergency response capability and plans. vii. Establish Risk based audit plans to assure compliance with relevant standards and requirements.

C. Specific Requirements for Each Proficiency Level (‘Proof Points’)

Awareness Can describe in basic terms:

• The meaning of basic HSE risk management terminology such as risk, hazards, threats, Consequences, escalation factors, controls, Bow-Tie and HSE Case. • How the Risk Assessment Matrix [RAM] is used to assess HSE risk. • What ‘As Low As Reasonably Practicable’ [ALARP] means in relation to HSE risk management? • What mandatory HSE training/licensing is required for own position and those under his/her supervision.• The most important HSE Laws, Regulations, Standards and Procedures used for Risk Management in own business area. • The current HSE objectives, targets and action plan of own organisation. • The different kinds of HSE emergencies that can occur in own organisation.



• A sound knowledge and practical experience in applying one or more of the techniques used to identify and assess hazards and effects, e.g. Hazard Identification [HAZID], Hazard and Operability assessment [HAZOP], Job Hazard Analysis [JHA], Health Risk Assessment [HRA], Quantitative Risk Assessment [QRA], Environmental and Health Impact Assessments, ‘Bow-tie’ analysis.• A sound knowledge of the different risk reduction measures/controls that can be used to achieve ALARP. • A sound knowledge of the purpose, structure and content of an HSE Case (or equivalent) and how it relates to the HSE MS. • A sound knowledge and practical experience in applying the principal standards/procedures that are in place for HSE risk management in own organisation. • That the HSE training and licensing requirements for own position other positions for which he/she is responsible have been met. • A sound knowledge of the key issues to be considered when managing HSE risks across interfaces between different organisations (e.g. contractors). • A sound knowledge of the potential HSE risks associated with changes to organisation, plant and procedures. • A sound knowledge of how HSE risk management is incorporated into business and work plans in own organisation. • A sound knowledge of the Emergency Response needs and plans in own organization, own role and the roles of those under his/her supervision in executing those plans. • A sound knowledge of the HSE inspection and audit requirements in own business area and how they are carried out.


• Establishing the necessary HSE Risk Management processes in own organisation. • Challenging risk reduction measures identified in HEMP exercises to ensure they achieve ALARP. • Explaining the key aspects of the HSE Case for own organisation including the use of Hazard Registers, bases of ALARP decisions, Activity Control Sheets etc. • Establishing and maintaining the adequacy of resources needed to implement necessary HSE controls and to meet the mandatory HSE requirements (incl. Laws and Regulations) relating to own organisation. • Ensuring that roles and responsibilities related to HSE are clearly defined for own organization and that HSE-related competence of own staff and contractors is assured.• Establishing the controls needed to manage contracts with companies performing work involving HSE Critical Activities. • Produce HSE plans including targets, actions and resources consistent with strategic HSE objectives. • Establishing and maintaining the Operating Procedures necessary for effective HSE risk control. • Implementing and maintaining effective Change Management procedures to ensure HSE risks are maintained at ALARP level. • Establishing and maintaining Emergency Response plans, procedures and equipment and regularly testing their effectiveness. • Ensuring integrated risk-based internal HSE inspection and audit plans are in place for own activity together with action tracking processes.


Competence Element HSE-3 - HSE Apply: Apply HSE Risk ManagementA. Overall Requirement SummaryCan implement the HSE MS, standards, procedures, action plans and risk management controls to deliver continuous improvement of HSE performance.

B. Specific activities covered by the scope of HSE Apply are: i. Manage HSE risks in accordance with the HSE Management System. ii. Establish safe systems of work so that risk remains As Low as Reasonably Practicable. iii. Monitor and review activities and performance to ensure effective implementation of controls and take corrective action. iv. Report and investigate incidents, take corrective action and share learning. v. Participate in relevant site visits, inspections and internal audits to confirm that risk controls are in place and effective, and implement agreed actions. vi. Manage emergency situations in accordance with established plans.

Awareness Can describe in basic terms: • Personal HSE roles and responsibilities.• The principal HSE hazards and risks present in own area of activity, their potential effects and how they are being controlled. • The key HSE regulations and procedures, that have to be followed in own area of activity. • The safe systems of work (e.g. Job Hazard Analysis, Permit To Work) being used to manage hazards in routine and non-routine tasks in own area of activity. • The status of compliance with mandatory HSE training/licensing requirements for own position and those under his/her supervision.• How the HSE performance of own organisation is measured, what trending is reviewed, and how well is it performing.• How and why incidents have to be reported and investigated. • The different types of HSE inspections and audits performed within own organisation and their purpose. • What types of emergencies may arise in own business area and what his/her personal role is in responding to them.


• A sound knowledge of own responsibilities for managing HSE Critical Activities identified in the HSE Case or HSE MS. • A sound knowledge of and practical experience in applying Job Hazard Analysis and Permit to Work Systems to provide a Safe System of Work for tasks under own responsibility.• A sound knowledge of and practical experience in reviewing and evaluating work plans to address worksite HSE hazards and ensure controls are fully adequate. • Experience in using appropriate sources information (e.g. inspections, incident reports, safety audits, workforce consultation, change control, etc.) to prompt improvements in the Safe Systems of Work• A sound knowledge of the HSE performance data gathered in own organization, typical reports generated to meet both company and regulatory requirements and how actions are taken to address underperformance. • A sound knowledge of and practical experience in applying the PDO requirements for incident reporting, investigation and learning• Has practical experience of how incident investigation is carried out to identify root causes using appropriate tools e.g. TRIPOD or other model. • A sound knowledge of and practical experience in using HSE inspections and audits to monitor implementation of standards and procedures. • A sound knowledge of the Emergency Response process in own organization, own role and the roles of the key players within it.



• Ensuring HSE-MS requirements and identified risk control measures are effectively implemented within own organisation. • Ensuring necessary processes and procedures are in place to provide Safe Systems of Work for activity under own responsibility. • Reviewing and evaluating work plans and procedures to address worksite HSE hazards and improve risk management using the hierarchy of controls. • Managing organizational or operational changes; assessing and mitigating their potential effects on HSE risks and controls. • Conducting periodic site safety inspections or audits to monitor the effectiveness of the controls in operation and instituting changes to maintain a Safe System of Work. • Evaluating HSE performance data for staff and contractors to identify underlying trends and implement corrective action plans. • Carrying out incident investigations in line with PDO requirements, reviewing findings and ensuring close out of actions. • Managing and directing others during emergency response [real or exercise].

Competence Elements (Lead, Prepare, Apply)Competence Element

JCP Requirement

SELF Assessment

Assessor Questions Asked

Assessor’s Comments

LEAD Provide Leadership in HSEPREPARE Prepare Effective Management of HSEAPPLY Apply Effective Management of HSE

Evidence and the degree of Evidence needed to be documented:

Number of ReferencesType of References

required in Competency recording tool

Documentary Evidence

Awareness NIL NIL Not Required

Knowledge 1 or 2 ‘CARS’Brief reference

May be required for JCP with SKILL elements

SKILL As required ‘CARS’Specific References to demonstrate Delivery in the competency activity

area

Required on Request(auditable)


Appendix ‘A’ – Ref: CP122 PDO 8 elements of HSEMS

12 HSE Elements for HSE Professionals–-

Assessment record modelLeadership (L) Prepare (P) Apply (A)

Competence Element JCP Requirement

SELF Assessment

Assessor Questions Asked

Assessor’s Comments

1 HSE Leadership and Commitment (L)

Above?Meet?Below?

2 HSE Policy and Strategic Objectives (L)

Requirement and action as required

3 Organisation, responsibilities and resources & HSE standards (L)

4 HSE Risk Management Framework(A)a. HEMP (P)b.c. Emergency

Planningd. Safe Systems

of Work/Personal Safety(A)

5 Integrate HSE into business plans and procedures

6 HSE Performance Management (A)a. Incident

Classification and investigation reporting (A)

7 HSE Audit (A)

8 HSE Management review (L)


Appendix ‘B’ SAP Model Assessment HSE personnel


Competence Element JCP Requirement S/K/A

SELF Assessment S/K/A

Assessor S/K/A

Questions Asked Assessor’s Comments

Health Impact Assessment Above? Meet? Below?Human Factors EngineeringFitness to WorkDrugs and Alcohol ManagementLocal Health Facilities Medical EmergencyApplication of Specific Environmental measures HSE Leadership and CommitmentHSE Policy and Strategic ObjectivesOrganisation, responsibilities and resourcesProduct StewardshipSecurityEnvironment Quality stands and emission limitsWaste and Emissions Management Process technical safety managementApplication of Specific Safety HEMP toolsSafety behaviour Improvement and HSE CultureIndentify and manage project risksDevelop Project execution strategies and planManage Project interfacesSelect and pre-qualify appropriate suppliersDeliver evaluations process and award contractDevelop Contract Execution plan

Competence Element JCP Requirement S/K/A

SELF Assessment S/K/A

Assessor S/K/A

Questions Asked Assessor’s Comments

Develop Contract terms and conditionsManage Contractor Performance and Quality AssuranceAnalyses and solves problemsCommunicates and persuadesPersonal creativity and innovationUses computer and communication systemsTeam WorkingBuilds Shared visionChampions Customer FocusDemonstrates Professional MasteryDisplays Personal EffectivenessDemonstrates CourageHSE Risk management FrameworkHEMP for significant risks/HSE casesEmergency ResponseSafe Systems of work/Personal SafetyIntegrate HSE into BusinessHSE Performance ManagementHSE AuditIncident classification/investigation reportingHSE Review management Manages business performanceManages knowledge & informationWorks and embeds changeFocuses externallyStakeholder engagementMotivates, coaches & encourages developsValues differencesDelivers resultsEffectively applies the issues identifies solutionsFree Profiling

Appendix ‘C’ SAP Profile and Possible Questions/Evidence

Subject Guide to proof point Possible Questions Answer Guide/Evidence


Health Impact Assessments (HIA) or HRA Perform a structured approach to the identification,

analysis control and recovery of Health risks using Health Impact Assessment (HIA) Specific activities included in this competence: - Develop and maintain the HIA Guidance - Apply HIA within business processes - Plan and organise an HIA. - Lead an HIA. - Interpret the results of an HIA and recommend appropriate corrective Community Health Impact mitigation and enhancement.

What can you tell me about the Health Risk Assessment process in PDO?

The production of HRAs will be a challenge for most unless they have completed the training. Ideally the candidate will be able to refer to HRA production and how this links into the health at work aspects.

Can you explain HIA or HRA within business processes? What involvement have you had with the reviewing or inspecting activities related to health?What information will you expect to find in a HRA?

Acute and chronic effects

Human Factors Engineering (HFE) Perform a structured approach to the analysis and control

of Human Factors risks using Human Factors Engineering (HFE). Specific activities included in this competence: - Develop and maintain appropriate standards and guidance for HFE. - Manage the application of HFE within new projects and plant changes.

What can you tell me about the main principles of HFE?

The human factors engineering principles are a part of an early stage of new project or major changes to existing plant. The review looks at the way personnel will be required to manage machinery and equipment.

Why do we have HFE considered as part of the FEED Stage?

The HFE should be completed as the earliest stage of a new project or change to existing plant.

What are the benefits of human factor engineering?

The purpose of HFE is to ensure that employees’ health is not at risk from working with machinery or plant.

Fitness to work Provide Health expertise to implement an effective Fitness to Work Policy. Certain tasks and duties require a "minimum fitness for duty standard" to be set, either because the tasks and duties are demanding enough to put at risk the health and safety of an individual who does not meet fitness to work requirements, or because an individual who does not meet fitness to work requirements could put the health and safety of others at risk. Specific activities included in this competence: - Develop, maintain and implement appropriate FTW Guidelines. - Role of Examining Physician in adjudicating on individual FTW cases.

Can you explain what the fitness to work standard is all about?


Why do we need fitness to work in our standards and procedures?

Local Health facilities and Medical Emergency Response Provide Health expertise to support effective Emergency

Response plans and action. Specific activities included in this competence: - Review and assess local medical services and facilities available to employees to address work-related illness or injury. - Provide Health advice in emergency response to health related incidents. - Provide advice on the health elements of response to a general HSE emergency.

Why is it important to review the emergency medical arrangements?

What aspects of medical emergency planning would you include if you were requested to audit a company?When the last emergency planning you were involved with and what was your role?

Application of Specific Environmental Aspects Use structured tools and techniques in the application of

HEMP to activities with significant associated Environmental Hazards. Specific activities included in this competence: - Environmental Impact Assessment (EIA) [(Environmental & Social Impact Assessment (ESIA) where applicable] - Environmental Evaluation of existing facilities - Environmental Sensitivity Index (ESI) Mapping - Consequence analysis (Post impact studies, monitoring and assessments) - Input into HAZID and HAZOP

What do you do know about the way PDO manages the Environmental impacts in the oil and gas industry?

Environmental Impact Assessment (EIA) and social impact

At what stage of a project is the EIA completed?

Environmental evaluation of existing facilities What aspects of environment are considered in an EIA?

Environmental Sensitivity Index (ESI) mapping


HSE Leadership Create and sustain an organisational culture that supports effective HSE management, through appropriate personal behaviour of leaders at all levels. Specific activities: 1) Applying the key concepts of HSE Leadership and Commitment: (i) Communicating a clear vision: - setting strategy, priorities, action plans, responsibilities. - defining clear accountabilities and consequences. (ii) Allocating Resources: - allocating time, money, management attention. - integrating HSE goals with other business goals. (iii) Being personally involved: - planning and follow-up of HSE improvement actions, projects, audits. - knowing what is really going on to manage your HSE risks. (iv) Being personally visible: - giving HSE priority in day to day business activities. - Not sacrificing HSE to short term gains. 2) Leading effective Safety Behaviour Improvement programs. 3) Feedback on personal HSE commitment, 4) supporting recognition for good HSE performance.

How do you consider that you being personally involved in planning and implementation of HSE improvements?

What are the key concepts of Leadership and commitment?Explain how you have personally influenced or encouraged a HSE improvement?Why is it important that we get involved in the control measures stated in the HEMP or risk assessment details?

Can you explain when your last STOP tour was, what you observed and what actions were recorded to achieve a timely close out of actions?If I asked you to write down 5 personal goals to support HSE activities what would you include?

Complete STOP tours regularly, quality check a number of TBTs per year, keep a clear desk policy in the office to encourage others, simplify HSE communications

Policy and strategic Objectives Establish, communicate and maintain a sound HSE Policy

and coherent Strategic Objectives. Specific activities included in this competence: - Develop HSE Commitment,

What do you consider to be the strategic objectives of the company?


Policy & Strategic Objectives consistent with PDO Business Principles and Group HSE- MS - Develop strategies and plans to implement HSE Policy and Commitment, and meet Strategic HSE Objectives. - Critical review of HSE Policy, Commitment & Strategic Objectives when there are changes in stakeholder expectations and Issues.

Organisation etc.Specific activities included in this competence: - Establish and maintain HSE responsibilities and accountabilities for the HSE risks associated with business activities. - Establish and maintain an adequately staffed organisation, which minimises role ambiguity and role conflict. - Establish and maintain clear roles, responsibilities and resources for meeting the mandatory HSE Requirements. - Establish and maintain adequate HSE-related competence in staff in HSE critical positions. - Implement processes to ensure that contractors systematically manage all HSE risks associated with their work. - Implement effective Knowledge Management processes for all key HSE information. - Provide appropriate HSE risk-reduction technology, and maintain currency with new developments. - Establish, implement and maintain Group and Business-specific HSE Requirements. - Establish interface arrangements for combined activities involving different organisations, especially contractors.

If you were to check on whether a contractor has a competence assurance scheme what are the key elements you would look for?

Product StewardshipProvide the PDO company, Business Unit and customers with product stewardship information for effective management of HSE risks associated with hazards relating to manufacturing, storage, transportation, use and disposal of existing, new, reformulated and re-branded products. prior to marketing or distribution. This is to be done through a structured Product Stewardship system. Product Stewardship Advisors are responsible within Companies and Business Units for providing product-specific HSE information. Health, Safety and Environmental specialist professionals support Product Stewardship Advisors in this by providing technical information on the hazards of their products and risk management guidance for handling, storage, use, disposal and response to product related emergencies. Product Stewardship is a key MHMS (5). Health


professionals provide specialist support to Product Stewardship Advisors in the Health area to meet this MHMS. Specific activities included in this competence: - Develop and maintain product-specific risk management guidance, within Product Stewardship Systems. - Develop and maintain data for Product Hazard Communication (Material Safety Data Sheets etc). - Provide advice related to potential health, safety and environmental hazards in response to product-related emergencies. The Competence Descriptions below apply to HSE General Advisors and Product Stewardship Advisors. They also apply to Specialist Advisors, specifically for their own area of expertise (i.e. Health Specialist advisors for Health hazards of Products; Safety Specialists for Safety Hazards; Environmental specialists for Environmental Hazards).

SecurityProvide specialist advice on the management of physical security including the HSE risks associated with security breaches. Significant security risks are associated with many sites and facilities including Retail stations, depots, manufacturing sites, pipelines, offshore installations, offices, work camps, construction sites and computer centres. Security threats in this context include, malicious activities, petty, serious, violent and organised crime, militant activism, sabotage, terrorism, armed conflict etc. NOT INCLUDED are IT security measures, and business integrity issues (fraud, corruption, etc). Specific activities included in this competence: - Develop and maintain security risk management guidance. - Perform risk assessments. - Advise on the implementation of security measures against the above threats. - Develop and maintain networks to share information and good practices.

Environ. Quality Standards & Emission Limit

Establish, maintain and develop appropriate Environmental Quality Standards (EQS) and Emission Limits (ELs) Specific activities included in this competence: - Establish, maintain and facilitate the application of Group Guidelines on EQS and EL - Perform assessments of conformance with EQS and EL - Identify


relevant existing EQS and EL for a project and non-conformances against EQS and EL - Participate in identification and establishment of EQS and EL for new systems

Record and manage waste and emissions. Specific activities included in this competence: - Operate an environmental reporting system. - Identify and inventory the principal greenhouse gas emissions and waste streams in PDO operations. - Define the requirements for reporting performance against legislative and corporate targets. - Identify contractor interfaces in the implementation of HSE cases e.g. contractor HSE cases, bridging documents. - Provide advice on impact of Group/Business Minimum Environmental Standards and regulatory programs on own business including HSE case developments and implementation. - Provide advice on Environmental controls required for legal /regulatory compliance and continuous improvement - Monitor and implement changes to Environmental Standards (e.g. Regulatory or Group Standards changes)

Technical SafetyProcess / Technical Safety Engineering Provide professional specialist Process / Technical Safety Engineering advice Specific activities included in this competence: - Guide the engineering of PDO facilities to reduce the risk of major incidents through the engineering risk controls of inherently safe designs, equipment integrity and Safeguarding Systems - Recommend appropriate technologies and designs for control of specific hazards - Recommend safety systems to provide mitigation of and recovery from major incidents - Trouble shoot Process / Technical Safety Engineering problems and produce effective solutions - Provide key Process / Technical Safety information on specific products - Recommend Process / Technical Safety controls required for regulatory compliance and continuous improvement - Monitor and recommend changes to Safety Engineering Requirements (e.g. to meet Regulatory changes)


Application of Specific HEMP Tools Use structured tools and techniques in the application of

HEMP to activities with significant associated safety hazards. Specific activities included in this competence: - Use the main HEMP tools. - Recommend risk reduction measures. - Document the findings of HEMP tool application studies.

Safety BehaviourSafety Behaviour Improvement & HSE Culture Establish, maintain and develop appropriate Requirements and tools for Safety Behaviour Improvement and HSE Culture and facilitate their appropriate application Specific activities included in this competence: - Establish and maintain appropriate Requirements for Safety Behaviour Improvement and HSE Culture. - Develop and facilitate the application of tools and techniques - Diagnose the strengths and weaknesses within an organisation's HSE Culture. - Design/facilitate to improve performance. - Design and facilitate remedial interventions and learning programmes for Safety Behaviour / HSE Culture. - Monitor effectiveness of HSE culture improvement activities. - Manage research into Behavioural / Cultural Factors in HSE. - Investigate incidents and review findings focusing on Safety Behaviours on all organisational levels and HSE cultural issues.

Identify and Manage Project risks Identify specific activity or project risks during each project

phase. Assess and quantify the main areas of risk (technical, economic, commercial, organisational and political) and uncertainty. Set up a Risk Management System and Risk Register for follow-ups and close-out. Conduct regular reviews, encourage reporting and assure that risks have been addressed and closed out. Develop risk matrices and relevant mitigation plans that eliminate or minimise identified risks and addresses residual uncertainties. Identify insurance requirements and the best applicable insurance strategy for managing the project risks.


Project Execution strategies and plans Prepare and mature the Project Execution Strategy

through each project phase to deliver a Project Execution / Implementation Plan. Include project decision making authorities, technology plan, HSE strategy, contracting and procurement strategy with input from key stakeholders and process owners. Project Execution / Implementation Plan should reflect project vision, mission, and objective, scope of work, cost, schedule, control processes and strategic processes. Define an organisation structure appropriate to the project phase and environment. Mobilise all resources required to execute the activity or project. Prepare and mature a technology plan to establish the key technologies needed for the project realisation.

Manage Project interfaces Identify all project interfaces. Set up and maintain an effective process for managing interfaces within the project and with existing organizations such as operations and regulatory affairs.

Select & pre qualify appropriate suppliers Establish the criteria to be applied in the pre-qualification

of potential sources for a specific goods and services requirement (e.g. financial stability, technical capability and capacity, HSE performance, strategic fit). Implement the qualification process and establish list of pre-qualified suppliers.

Deliver evaluation process and award contract Deliver Evaluation Process & Award Contract

Develop an evaluation model establishing the commercial, technical and other criteria (e.g. HSE, financial, legal) against which the bids or offers for the contract will be evaluated and prepare a company counter estimate using the total cost of ownership approach. Apply model to evaluate tenders/negotiations and record the evaluation process. Summarise the results and check that strategic objectives have been met. Obtain tender board approval as appropriate. Award contract to successful supplier and ensure formal agreement documents are signed and exchanged. Notify unsuccessful bidders of the outcome of the evaluation and decision process.


Manage Contractor performance & Quality Assurance

Manage Contractor Perform & Quality Assurance Monitor and evaluate contractual compliance by both parties against key performance indicators in accordance with the contract execution plan. Facilitate the communication process with all stakeholders. Ensure HSE, sustainable development, quality assurance and materials management processes are in place and applied at all times throughout the life of the contract. Manage the invoice payment process, ensure value of work done is agreed and payments are made to the contractor according to the agreed terms and conditions.

Analyses and solves problemsIdentifies the critical information that defines the problem. Analyses and interprets data, focusing on the business perspective. Creates and tests options and their viability. Prioritises and recommends solutions to meet business requirements in ways that integrate economic, environmental and social considerations. Fixes live problems in situ when required.

Explain where you have personally been involved in sorting out a HSE issues at site?

Communicates and persuadesCommunicates effectively through the range of communication media (verbal, visual and written). Uses the communication channels and adjusts style to meet the needs of the situation. Actively participates in the management of meetings. Influences and persuades others to work towards compelling, high quality solutions. Or achieve and maintain high HSE standards.

Manage Contract variationsInvestigate basis for changes in the contract scope of work or timing of the work and determine whether its need should have been foreseen by the contractor. Quantify the consequences of the variation on cost, time, HSE and quality. Assess options to achieve best value and alignment between both parties. Apply variation control procedures and negotiate changes to contract when required. Record the agreement by a formal variation to contract before the revised activity commences. Negotiate extensions to contract duration as appropriate.


Carry Out Contract Reviews and Audits Undertake structured reviews of the contractor's

performance and pursue continuous improvement opportunities over the duration of the contract. Carry out audits as and when required to ensure that business controls are implemented in an effective and efficient way. Document and record findings for consideration at future potential acquisitions.

Prepare journey management plan Prepare a journey plan, providing operational guidelines

indicating the most effective and efficient routes to reduce HSE risk exposure and cost, including the provision for backloads, setting performance standards (KPI's) with special emphasis on communications, rest breaks, shift police and legal maximum working hours for transportation personnel. The journey plan should take into account any special conditions e.g. weather, detours, traffic density, accident blackspots etc. Monitor performance against the plan.

Personal Creativity and Innovation A use own creativity and stimulates and harness the

creativity of others to generate new approaches and solutions. Thinks laterally and generates innovative ideas that can evolve and be adapted to serve the needs of the business.

Uses Computer and Communication Systems Uses standard desktop applications, business-specific IT

systems, and IT Communication tools to execute relevant business processes and to enhance personal productivity and communications.

Team Working Works collaboratively with team members to achieve shared goals. Encourages and supports their contributions, and facilitates the team's effective performance. Represents the team to stakeholders and other teams.


Builds Shared Vision Builds a coherent set of long term goals for the organisation and is able through a range of communication channels to engage and inspire others to adopt and deliver the goals.

Develop Contract Terms and Conditions Apply correctly the basic principles of contract law. Specify

terms and conditions for the supply of goods and services. Use standard company terms and conditions where appropriate (e.g. parties, definitions, confidentiality, liabilities etc) and consult with appropriate expertise holders as required (e.g. finance, legal). Develop contract specific clauses covering e.g. scope, specifications, duration, price etc. Address legal, insurance, taxation, IP protection and HSE implications of contract. Judge when it is appropriate to take professional advice.

Champions Customer Focus From a close understanding of customers' needs, both current & anticipated, creates & delivers sustainable, tailored customer propositions to provide world class products & services and enhance PDO's reputation.

Demonstrates Professional Mastery Has clear depth of expertise and experience, which is

supported by clear accountability. Is continuously learning and innovating. An in-depth grasp of the operating environment generates a robust sense of reality.

Displays Personal Effectiveness Acts with integrity to a clearly expressed set of values.

Displays self- confidence appropriate to differing situations. Has drive, resilience, genuineness, openness and self-awareness. Leverages interpersonal sensitivity to influence others. Successfully manages uncertainty and 'boundarylessness'. Makes decisions with incomplete or conflicting data. Understands implications beyond the immediate, yet retains focus and bias for action. Builds effective networks and alliances.

Demonstrates Courage Accepts personal accountability to drive continuous improvement through effective influencing, appropriate


challenge, overcoming resistance and resolving conflicts. Effectively creates tension with current situation to move the organisation forward. Creates a culture that strongly supports, encourages and challenges others to take risks, to look for opportunities for improvement and to champion innovative ideas.

HSE Risk Management Framework Provide structured support for the systematic application

of HEMP to HSE risks. Specific activities included in this competence: - Establishing systematic HSE management to maintain compliance with HSE Requirements and continuous performance improvement. - Application of the basic elements specified for Group HSE-MS. - Application of the relevant Group and Business-specific HSE Requirements - Application of the basic HSE Risk Management principles and tools. - Establishment and maintenance of processes to monitor review and continuously improve HSE controls. - Issues Management. - Product Stewardship. – Security

HEMP for Significant Risks / HSE Cases Perform a structured approach to the analysis and control

of HSE hazards using HEMP (Hazards and Effects Management Process) for all significant risks and HSE Cases (applies to all business activities / processes in the life cycle of a business venture from inception to termination): Specific activities included in this competence: - Identify Hazards and Potential Effects - Assess Risks against Objectives and Performance Criteria - Use appropriate Hazard and Risk tools (e.g. HAZOP, HAZID, JHA, PHA, QRA, FRED, LOPA, MHMS, HRA. EIA) - Establish Controls and Recovery Measures to achieve ALARP for identified HSE risks - Document the decision-making process performed and the results

Emergency Response Manage an effective response to emergency situations Specific activities included in this competence: - Derive appropriate Emergency scenarios from the location / activity HEMP studies - Develop procedures that will deliver an effective and appropriate level of response - Establish and maintain an ER organisation, including the


application of the Oil / Chemical Spill Contingency Plans and Procedures (application of MOSAG Charter), Medical and Security Emergency Response - Planning and conducting ER Exercises - Establishing clear criteria and procedure for triggering Crisis Management

Safe Systems of Work / Personal Safety Use structured tools and techniques to control physical

work activities which have associated HSE hazards Specific activities included in this competence: - Identify, assess and record workplace hazards. - Identify the controls necessary to ensure that work can be undertaken with risk at ALARP. - Manage interfaces with concurrent work activities to avoid conflicts. - Conduct site safety checks and audits - Integrate the safe system of work in the work procedures and planning process including changes to work. - Implement safe work systems [e.g. JHA (Job Hazard Analysis) PTW (Permit To Work)]. - Provide advice on Personal Safety controls required for legal /regulatory compliance. - Monitor and implement changes to Personal Safety Requirements (e.g. Regulatory changes) understands and applies MOPO.

Integrate HSE into Biz plan& Procedures Incorporate HSE management into business plans, work

plans and procedures Specific activities included in this competence: - Establish and integrate appropriate HSE goals, targets, action plans and resources within overall business Annual Targets & Resources Plans and work plans, with reference to the HSE Risk Assessment Matrix. - Establish and maintain operating procedures (for both physical and management activities) that incorporate effective HSE risk controls and meet the relevant HSE Requirements. - Implementing and maintaining effective Change Management procedures (incl Organisational Change)

HSE Performance Management

Establish and maintain effective systems of monitoring HSE performance against targets Specific activities included in this competence: - Establish, maintain and implement Group Standard HSE performance monitoring and reporting requirements - Target-setting for HSE KPIs - Collect HSE performance data from all operations -


Analyse HSE performance data, using both reactive (lagging) and proactive (leading) indicators, - Reporting and communicating appropriately the key messages obtained from HSE statistics

HSE Audit Conduct appropriate audits of HSE management, and communicate results effectively. Specific activities included in this competence: - Plan audits within an integrated, coherent, risk-based assurance plan. - Conduct audits following a systematic process in line with Group guidelines. - Ensure audit scope includes Regulatory Compliance, Risk Management, Policies, Procedures, Standards, Organisation, Responsibilities & Resources, Assurance; also the management of Contractors and Joint Ventures (including JVs nuoc). - Establish, maintain and implement Group/Business HSE Auditing Requirements.

Incident Classification, Investigation and reporting classify, investigate and report incidents in a systematic

way, in accordance with Group requirements Specific activities included in this competence: - Classify and report incidents systematically, in line with Group requirements. - Investigate incidents using Group methodology and tools (Timeline, Incident Trees). - Analyse underlying causes of incidents using appropriate tools (e.g. Root Cause Failure Analysis, Tripod Beta or other models). - Establish and maintain Group/Business Requirements for Incident Classification, Investigation and Reporting.

HSE Management Review Perform effective regular Management Review of HSE management Specific activities included in this competence: - Establish, maintain and implement Group Guidelines and Requirements for Management Review of HSE. - Review the HSE performance of an organisation, including results of HSE audit. - Assess the maturity, effectiveness and robustness of the HSE-MS of an organisation. - Write the HSE input to the Annual Assurance Letter


Manages Business Performance Builds and appraises business plans. Evaluates projects,

investments and associated risks to inform business decisions. Conducts reviews (value assurance and post implementation). Set and align individual and team and task and targets to Business Plan and Implement Performance Appraisal Facilitate Performance ranking process

Manages Knowledge and Information Seeks out information from multiple sources to achieve

the objective. Establishes networks to search for and exchange relevant information and knowledge. Routinely shares knowledge and good practices to capture learning. Challenges the validity and reliability of information and sources as necessary.

Works and Embeds Change Ensures the benefits of technological and organisational change are realised, by aligning and adapting business and organisation practices and processes, maintaining momentum and sustaining focus on the change. Makes the change a visible part of every-day business and builds a readiness for continuing change.

Focuses Externally Gathers and analyses intelligence on competitors, the market, industry and the wider external environment. Identifies trends, and interprets the implications for the business.

Stakeholder Engagement Establishes and maintains mutually beneficial and responsive relationships with partners and other stakeholders. Represents PDO externally and manages issues with associated reputational risks by taking into account where practicable, stakeholders concerns and expectations in planning and decision-making.


Motivates, Coaches and Develops Creates and tailors environments which maximise

individuals' motivation and support learning. Coaches formally and informally. Empowers others. Attracts and develops talent. Encourages a 'learning organisation' culture in which people admit to and learn from mistakes and adopt and build on others' solutions.

Values Differences (Diversity and Inclusiveness) Seeks and utilises diverse inputs and people to achieve

desired results. Encourages different perspectives and actively seeks challenge to own opinion. Welcomes creative tension arising from working with people who have different approaches. Draws the best out of each individual through demonstrating respect for their contribution, enabling them to fulfill their potential.

Delivers Results Delivers and communicates high expectations and sense of urgency. Drives for delivery using effective measures of progress and management of resources and takes decisive action to stay on track.

Strategy Decision (developing an IIM Plan) - Implementation - Evaluation

Effectively Applies The Issues Identify. Understands and applies the Group (7 Step) IIM process: - Monitoring (Analysis of potential issues) - Identification (Assess importance of issues and note trends) - Prioritisation - Analysis - - Gathers data from diverse sources to ensure the organisation is aware of outside activities, key trends and upcoming issues. - Views issues on a local, national and global level - Ensures appropriate communications materials are prepared and maintained, and that the position is clearly communicated in the company


Giving Feedback

• Share your preliminary conclusion after discussion of each competence element:– competence level; any gap you believe exists; actions to fill the gap;

any issues with job requirement;– If you are uncertain, say so and what you will do to reach a conclusion

• Gap Filling Actions:

1. Awareness/Knowledge: • Formal training;

• Self Learning (SOU)

• Reading Documents

• Participating

2. Skill• What hasn’t been proven ? How can this be done on the job ? What actions

need to be taken ? What needs to be delivered ? Who can help ?

HSE Competence Assessment Training


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