Home.Welcome

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WelcomeCongratulations on making the Smart Move! This packet contains helpful information that will guide you through starting your career with HomeSmart. Please keep it in a safe place where you will be able to refer to it later.

HomeSmart continues to grow because of agents like you. Please let us know if you ever need anything, and remember...

It’s a Smart Move with HomeSmart!

RealSmart Agent Panel 4SmartTools 6Getting Started 8HomeSites 9Paperwork Process 10Support Directory BC

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Dear Team Member,

Welcome to HomeSmart! You have just been

chosen to be a part of one of the most progressive

and exciting companies in the real estate industry and

we’re excited to have you!

When I announced HomeSmart on January 14, 2000 to the

Phoenix Metropolitan area with only two agents, I never would

have dreamed it would turn into what it is today. Real estate is one

of the economic drivers in every community. We help people make

one of the biggest decisions in their life; where to call Home.

Our goal at HomeSmart is to help make real estate easy.

The entire staff at HomeSmart is committed to providing outstanding

customer service to our agents and their clients. If at any time you need

assistance, please do not hesitate to contact us. Our support staff is

here to answer your questions and address any concerns that you may

have and, of course, our brokers always have your back.

Again, I would like to personally thank you for choosing HomeSmart

and welcome you into the Family. We think you will soon find that

you truly have made “The Smart Move”.

Sincerely,

Matt Widdows

Founder & CEO

HomeSmart International

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RealSmart AgentRealSmart Agent is your tool for business development and resource for information as a HomeSmart agent. You can access RealSmart Agent at MyHSRealty.com. Your username is your MLS ID, unless you are asked for your primary email address. The first time you login, your password will be changeme (all lowercase, one word). You will be automatically prompted to reset it. You can change it under the My Account button.

The Dashboard tab is your homepage. It

contains transaction file status, productivity

and company news as well as links to web-

sites you might use on a regular basis.

Dashboard

The Contacts tab is where you can create and maintain your

own contact database. Contacts are automatically saved

once created under Transactions as well. You can also

upload documents and save them under each contact.

Contacts

Select the Transactions menu on the left,

and go to the appropriate transaction type.

Transactions

Here you can access the links to our Marketing

Design Center (where you can customize and

order business cards, flyers, postcards, yard

signs and more) or the product catalog, create

free marketing, and log in to your free personal

marketing website. You may also access the

product catalog at HomeSmartCatalog.com.

Marketing

Education

The Education tab enables you to find live

training links, training videos and a link to

our Education Calendar where you can

register to reserve your seat in any of our

many Continuing Education courses.

Classes are free to all agents, unless

otherwise noted. You can also access

the Education Calendar anytime at:

LearnHSRealty.com.

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our Virtual OfficeY

The Office tab has archives for company and industry news.

This is also where the agents can obtain branch information,

reserve conference rooms, or inquire about office

space leasing opportunities.

Office

Make goals and track against actual transaction activity.

Goals can be set for number of transactions, listing/sale

volume ($), or for gross commission.

Track

The Calendar tab contains your own

personal, fillable calendar for the convenience

of organizing your day-to-day activities!

The calendar also has an automated

transaction function showing expiration/

closing dates for all of your transactions.

All calendar entries are also shown on the

Dashboard Calendar for easy reference.

Calendar

The Downloads tab contains all of our

HomeSmart specific forms. You can

search per category or you can enter

a keyword search on the top right hand

side and select “Downloads” from the

drop-down menu.

FAQ is populated by our Brokers. It posts

frequently asked questions and answers.

It’s updated with new Q&As regularly,

so check in often for new information.

You can search per category, or you can

enter a keyword search on the top right

hand side and select “FAQ” from the

drop-down menu.

Downloads/FAQs

In My Account, you can manage your

contact information. Any time you have a

change of information, you will make those

changes here to notify HomeSmart. You will

also complete your profile to help clients

find you on the public website, upload your

photo, manage your notifications, and

schedule your covering agent during

vacation time.

My Account

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SmartTools

Create custom website tours for individual homes in

minutes. The tour appears on a custom, branded

website created with information pulled directly from

the Multiple Listing Service.

SmartTourCustom Buyer Tours in Minutes

At HomeSmart we make it a practice to ensure our agents have the tools they need to be leaders in the real estate industry. SmartTools will enhance your ability to run your business smoothly and efficiently for FREE.

TIP: Access your SmartTools under the Marketing tab in RealSmart Agent.

SmartTip:Click on the Education icon and select Education Videos to see a tutorial on each SmartTool.

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SmartSearch is a powerful search engine that provides

automated and custom searches, local information,

satellite photos, street level views, and the ability to

create routes to view the properties.

SmartSearchBuyer Home Searches Made Easy

SmartGallery provides each HomeSmart listing with

a personalized, custom website. Each site contains

property details, a photo gallery, and a contact page

to reach the agent.

SmartGalleryListing Website

SmartTube creates a video set to music from the MLS

listing you create and submits it to YouTube.

SmartTubeA YouTube Video of Each Home

Print-ready flyers are automatically produced for each

of your MLS listings.

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SmartFlyersAutomated Listing Flyers

HomeSmart automatically submits MLS properties

to 1,016 search engines and consumer websites

nationwide, giving each home unsurpassed exposure.

SmartSESListing Search Engine Submission

ll You Need – In One Place!

Full IDX enabled websites that are customizable.

They feature a powerful search engine that ties in

with SmartCodes. SmartSites include many tools

which integrate with lead-generating, fully automated

custom property searches that showcase your listings.

SmartSitesPersonal Agent Websites

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Getting Started

Product CatalogGo to HomeSmartCatalog.com to create your Product Catalog account. Log in with the username and password you created.

To Loginto MyHSRealty.com, enter your username and password.

What is My Portal Code?Your portal code is california.

If at any time you need assistance with getting set up, please contact Agent Services at 562.336.1539 or AgentServices@RealtyGroupHS.com.

MyHSRealty.com Google Chrome is our preferred browser. Safari is also a great browser to use. Although not recommended, other common browsers that can be used are Firefox Mozilla and Internet Explorer.

Marketing Design CenterAccess our new Marketing Design Center through the Marketing tab on RealSmart Agent. Customize and order business cards, postcards, flyers, yard signs and more! TIP: Save 15% on your first order with code: HS15FIRST.

HomeSmart CalendarAccess the calendar by selecting the Education icon in RealSmart Agent, or at LearnHSRealty.com. Go to the Class Schedule. Double click on the class you want and select Reserve Spot. Need to cancel a reservation? Click My Reservations on the right to make changes. Click Completed Classes to view classes that you have taken.

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HomeSiteLong Beach2740 E Spring St, Ste 200Long Beach, CA 90806p: 562.912.7770 f: 562.912.7771CalBRE #01968349

HomeSiteAt HomeSmart, you have access to all amenities at your HomeSite.

Private Offices We have three private offices available for lease at

$500/mo. Contact Shannon Daniele at SDaniele@

RealtyGroupHS.com or 562.912.7767 for availability.

Key AccessYour office key gives you

convenient 24/7 access to

our HomeSite.

Conference RoomYou are welcome to reserve our conference room, equipped

with a state-of-the-art computer and big screen monitor.

Reserve at MyHSRealty.com (select Conference Room in the

bottom left corner of the My Office tab ).

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Paperwork ProcessAll paperwork must be received within five days of contract acceptance. This includes new listings, sales, and leases.

Need Help Creating a Listing?Select the Education icon, then click on Education Videos and Create a Listing.

1: Log onto the RealSmart Agent Panel at MyHSRealty.com.

• Your username is your MLS ID.

• Your initial password is changeme.

• Type in your primary email address

• Select the Transactions type on the lefthand menu

• Click the + New button at the top right

Hint: To view training videos, select the Education icon then choose Education Videos.

2: Enter Your Transaction.

Once created, you have two different options to submit your paperwork. Browse and upload directly into the transaction.

Hint: If you don’t have your own method of uploading paperwork, like a scanner at home, keep in mind that our office has the scan-to-email feature from the copier.

To Email or Fax Your PaperworkClick Yes to print or save a barcode cover sheet. When faxing, place the printed bar-code cover sheet on top of the paperwork, and fax it to 562.252.0238. When emailing paperwork, the saved barcode cover sheet must be the first page, all pages must be

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Getting Down to Business

included in one attachment, and emailed to: Paperless@RealtyGroupHS.com.

Hint: To merge multiple documents into one, use MergePDF.net.

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3: Check Status.

Once submitted, your paperwork takes 48-72 hours to be processed and reviewed by the Broker. To check the status of your paperwork, log back into your SmartPanel within that time frame.

Go to Transactions tab and search for the type of transaction to see status. Double click on the address for detailed information.

4: Submit Any Additional or Missing Paperwork – Follow the Same Options as Step 2.

Upload directly into Transaction, or print or save a barcode cover sheet to email.

TIP: Be sure to check the Current Processing Timeframes section on the right-hand side of the Dashboard screen.

CURRENT PROCESSING TIMEFRAMESProcessing Paperwork From: 01/31/2015Approving Transactions From: 01/31/2015

Copyright © 2016 HomeSmart International LLC. All rights reserved. Each office independently owned and operated.

Support StaffCorporate Main Number: 562.912.7770

Broker and ManagerShannon Danielep: 562.912.7767 SDaniele@RealtyGroupHS.comBroker and Management

Career ServicesPatrick Wintonp: 562.912.7770PWinton@RealtyGroupHS.comCareer Services

Operations ManagerCindy Tranp: 562.912.7771CTran@RealtyGroupHS.comOperations

ReceptionistSilvia Roblesp: 562.912.7770Silvia@RealtyGroupHS.comReceptionist, Human Resources, and Administration

AccountingJosh Amescuap: 562.912.7770 Josh@RealtyGroupHS.comAccounting, Administration, and Payroll Processing

Local BoardsPacific West Association of REALTORS®5000 E Spring St, Ste 110Long Beach, CA 90815714.245.5500 support@pwr.nethttps://www.pwr.net/About

Downey Association of REALTORS® (DAOR)12073 Paramount BlvdDowney, CA 90242562.861.0915EVP@DAOR.com

OtherNational Association of REALTORS® (NAR)700 11th St, NWWashington, D.C. 200011.800.874.6500 www.realtor.org

Headquarters:430 N Michigan AveChicago, IL 60611

Washington D.C. Office:500 New Jersey Ave NW, Washington, D.C. 20001