HR250 Employee Self-Service

8/13/2019 HR250 Employee Self-Service

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HR250 SAP Employee Self-ServiceHR250

Release 640 04/06/2006


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HR250 SAP Employee Self-Service

THE BESTTHE BESTTHE BESTTHE BEST----RUN ERUN ERUN ERUN E----BUSINESSES RUN SAPBUSINESSES RUN SAPBUSINESSES RUN SAPBUSINESSES RUN SAP

HR250HR250HR250HR250Employee Self-Service

SAP R/3 4.6C, Workplace 2.11 2003/Q1

5004 3566


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Copyright 2004 SAP AG. All rights reserved.

No part of this publication may be reproduced or transmitted inany form or for any purpose without the express permission ofSAP AG. The information contained herein may be changedwithout prior notice.

Copyright

Some software products marketed by SAP AG and its distributors contain proprietary software components of

other software vendors.

Microsoft, Windows, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation.

IBM, DB2, DB2 Universal Database, OS/2, Parallel Sysplex, MVS/ESA, AIX, S/390, AS/400, OS/390, OS/400,

iSeries, pSeries, xSeries, zSeries, z/OS, AFP, Intelligent Miner, WebSphere, Netfinity, Tivoli, and Informix are

trademarks or registered trademarks of IBM Corporation in the United States and/or other countries.

Oracle is a registered trademark of Oracle Corporation.

UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group.

Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or

registered trademarks of Citrix Systems, Inc.

HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C, World Wide Web

Consortium, Massachusetts Institute of Technology.

Java is a registered trademark of Sun Microsystems, Inc.

JavaScript is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and

implemented by Netscape.

MaxDB is a trademark of MySQL AB, Sweden.

SAP, R/3, mySAP, mySAP.com, xApps, xApp, and other SAP products and services mentioned herein as well as

their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other

countries all over the world. All other product and service names mentioned are the trademarks of their respective

companies. Data contained in this document serves informational purposes only. National product specifications

may vary.

These materials are subject to change without notice. These materials are provided by SAP AG and its affiliated

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Group products and services are those that are set forth in the express warranty statements accompanying such

products and services, if any. Nothing herein should be construed as constituting an additional warranty.


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Course Prerequisites

Required: HR051 Human Resources Essentials I

HR052 Human Resources Essentials II

Knowledge of the Human Resources application you want toWeb enable

Highly Recommended:

HR053 Human Resources Essentials III

HR305 Configuration of Master Data

HR940 Authorizations in HR


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Target Group

Audience: HR and Intranet project team members responsible

for implementing SAP Employee Self-Service

Duration: 2 days

Hints for the user

This training material is not a self-teaching program.The training material will only be complete in

combination with the trainer's explanations. Your training material leaves room for writing down this

additional information.


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Course Goals

Course Objectives

Course Content

Course Overview Diagram

Main Business Scenario

Contents

Course Overview


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The philosophy behind SAP Employee Self-Service (SAP ESS)

The SAP ESS services

Customizing SAP ESS

The mySAP Workplace and the Employee Self-Service role

The technical infrastructure of SAP ESS

SAP ESS user administration

Planning and implementing SAP ESS

Adapting and enhancing SAP ESS

Course Goals

This course teaches you about:


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Explain the SAP ESS philosophy

Explain and use the SAP ESS services

Describe and perform the steps necessary tocustomize SAP ESS

Describe the mySAP Workplace and theEmployee Self-Service role

Maintain SAP ESS users

Explain the necessary steps for a successfulSAP ESS implementation

Describe the technical infrastructure of themySAP Workplace and SAP ESS

Course Objectives

At the conclusion of this course, you will be able to


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Unit 6 Customizing SAP ESS

Unit 7 Enhancing SAP ESS

Unit 8 Planning andImplementation

Unit 9 Conclusion

Unit 1 Course Overview

Unit 2 Introduction to SAP ESS

Unit 3 SAP ESS Services

Unit 4 mySAP Workplace:Architecture and Roles

Unit 5 User Management

Preface

Appendix

Course Content


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Course Overview

Introduction to SAP ESS

SAP ESS Services

User Management

Customizing SAP ESS

Summary

Planning and ImplementationEnhancing SAP ESS

mySAP Workplace: Architecture and Roles


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The Caliber A Bicycle Company is an internationalcompany that sells bicycles and bicycleaccessories.

The Caliber A Bicycle Company has alreadyimplemented the SAP Human Resourcesapplications and is now evaluating SAP EmployeeSelf-Service (SAP ESS) to become the Intranetportal for their employees.

SAP ESS should support the employees in their

daily work and serve as a tool for using e-mail tofind information and to enter and maintain personaldata. It should also be used to perform such tasksas entering travel expenses and recording workingtime.

Main Business Scenario


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What is SAP Employee Self-Service (SAP ESS)?

The Philosophy

The Highlights

The Benefits

The SAP Internet Strategy: mySAP.com

The Changes to Release 4.6C


Contents


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Describe the features of SAP ESS

Discuss the benefits of SAP ESS

Describe the relationship between SAP ESSand mySAP.com

Specify the most important new features

of SAP ESS in Release 4.6C

At the conclusion of this unit, you will be able to:

Introduction to SAP ESS : Unit Objectives


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Course Overview


SAP ESS Services

User Management

Planning and Implementation

Summary

Enhancing SAP ESS

Customizing SAP ESS



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The Caliber A Bicycle Company is implementingSAP Employee Self-Service.

SAP ESS provides employees with a powerfulinformation and service portal accessible throughtheir desktop computer.

This streamlines processes that are paper basedand administratively intensive within the company.

Introduction to SAP ESS : Business Scenario


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Basic Features of SAP ESS

SAP ESS in the mySAP.com Context

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The Personnel Department without ESS

Heavy work load caused by administrative andrepetitive tasks in the personnel department

Enterprise processes are carried out usingpaper or informally

Data is entered more than once and isprocessed by:

Employees

Managers

Computer personnel

RESULT:

Poor data quality and data redundancy

Inefficiency

Overworked human resources department


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SAP Employee Self-Service (SAP ESS) includes a number of easy-

to-use Web applications with which every employee in anenterprise can create, display, and maintain data in the R/3 Systemusing a browser.

SAP ESS offers transactions for:

Office

Working time

Business trips

Benefits

Jobs

Payment

Personal information

Training

Skills

Appraisals

Life and work events

What is SAP Employee Self-Service?

SAP ESS is an efficient means of accessing and maintaining data in real-time. It permits the off-load of

data entry activities and related tasks that are typically performed in a company's human resources,

payroll, benefits and travel departments.

SAP Employee Self-Service (SAP ESS) empowers employees to view, create, and maintain data any

time, anywherethrough their Web browser.

SAP ESS has an intuitive user interface and is therefore ideal for casual users.

SAP ESS provides a number of services for a variety of areas.

ESS development is currently working on Life and Work Events, in which the application and

information are combined in a way that supports employees in their decisions.


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Employees maintain their own data

Employees are responsible for someof their personal data

Information is supplied for allemployees

Simple and intuitive use

Let them do it themselves!

SAP ESS - The Philosophy

SAP ESS currently provdes more than 70 services.

Using SAP ESS employees can

Search the Who's Who Look in their calendar Check workflow work items Submit travel expenses Enter their working times Enroll themselves for benefits

Employee information can be obtained using SAP ESS:

Individual information (Payroll Result,Time Management, Travel Expenses, Skills...)

"Public information" (Who's Who, Calendar,Training Center, Employment Opportunities, ...)

SAP ESS is intuitive and easy to use.


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SAP ESS - The Highlights

Wide scope of functions

Can be personalized

Intuitive use

No double customizing

Workflow-enabled

Country-specific, languages,and currencies

Access at any time from anyplace

SAP ESS leverages the power of SAP, taking full advantage of R/3 business logic and functionality,

security, and audit functionality. SAP ESS primarily includes human resources capabilities, but also

offers logistical, financialand officefunctionality. SAP ESS utilizes the same database as the R/3

System. As a result, no dual customizingor reconciliationis required.

All the SAP ESS services are workflow-enabled. They work with the same R/3 business objects as the

R/3 System. If activities in the business objects trigger workflow events in R/3, then the same activities

will trigger workflow events in SAP ESS.

SAP ESS inherits the international architecture of the R/3 System, with its unsurpassed languageand

currencymanagement capabilities. It takes full advantage of the global capabilities of the R/3 System,

including country localization.

SAP ESS requires the mySAP Workplace, which can be used with the Microsoft Internet Explorer(orwith the Netscape NavigatorRelease 6.0) under the Windows, Mac OS and Unix operating systems.

The mySAP Workplaceprovides an intuitive and easy-to-use user interface that can be personalized.

The screens for the ESS services only contain the R/3 information that is relevant for the enduser. Little

to no training is required.

The SAP ESS menu and the individual SAP ESS services can be customized and enhanced. The

appearance of the SAP ESS services can be adapated to match the look and feel of the company's

Intranet and corporate identity.


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SAP ESS - The Benefits

Various intuitive services

Greater employee satisfaction Improved data quality and more efficient

processes

Time savings for employees, managers, andhuman resources personnel

Cost savings: Personnel costs

Printing and shipment costs

Avoids double maintenance Costs for error correction

Simple link between application and informationusing Life and Work Events

By enabling employees to maintain their own data and to have access to individual as well as public

information, companies empower employees to take responsibility and ownership. This increases

employee satisfaction and improves the accuracy of data.

Companies' human resources departments are freed from many of the data entry and related customer

service activities.

Companies save money by reducing the costs of paper, postage and data entry. Time is saved by

eliminating bureaucratic processes, thereby releasing those resources. SAP ESS does not require

expensive, time-consuming training.

If the life or work environment of an employee changes, the employee is supported in his decisions by

the application and by context-specific information. SAP ESS is part of the R/3 core system as of Release 4.5


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Basic Features of SAP ESS

SAP ESS in the mySAP.com Context

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INTEGRATEDPERSONALIZED

COLLABORATIVE

Platform for business collaboration

Industry-specific

Integrated, general business processes

Relationship building (communities)

External services integration (content)

One-step business (collaboration)

Application hosting

Internet business framework

CustomizableRole-specific

Single point of access to all

internal and externalservices

The SAP Internet Strategy: mySAP.com

mySAP.comis the SAP strategy for providing customer solutions. The name mySAP.comhas the

three components:

my

mystands for easy access to all the elements of mySAP.com

The mySAP Workplace provides users with personalized, role-specific access to the system.

SAP ESS is completely integrated in the mySAP Workplace. The Workplace is responsible for accessand navigation.

SAP

SAPstands for the powerful enterprise software provided using the Internet.

.com

.comstands for SAP's commitment to the Internet economy.

Business relationships and collaboration can be initiated and deepened using the Internet.


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The Elements of mySAP.com

Application Hosting Business Scenarios

Workplace Marketplace

Main elements of mySAP.com

The mySAP Workplace is an enterprise portal providing easy access to all system functions. The userlogs on once, after which access is possible to all mySAP applications.

ThemySAP Marketplaceis a portal for collaboration between multiple enterprises using the Internet.There are four main areas. Enterprises that are listed in the industry directory of the Marketplace can

take advantage of one-step business and can participate in industry-specific trade and communication

forums.

SAP has developed a number of business scenariosthat simplify trade and communication. SAP customers can use their mySAP components with hardware and software that is provided

externally by SAP and its partners. This procedure is called Application Hostingand can be selected

after implementation.


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The mySAP Workplace

Companyboundary

WorkplaceIndustry-specific

Role-specificMatches needs

Drag&Relate

Market-

place

3.1HR/3 4.6

FIFI LOLO

HRHR

CRMCRMKWKW

BBPBBPSEMSEM

APOAPO

BWBW

CFMCFM

mySAP.com components

OpenInternet

Standards

R/2R/2

OthersExternalSystems

Partner

SAPSAP

internal

external

mySAP.com

Internet servicesOther Internet services

VariousERP Systems

SingleSign-On

ESSESS

With Release 4.6C SAP Employee Self-Service is an integral part of the mySAP Workplace.

The mySAP Workplace is a role-oriented portal giving employees unified access to all the necessary

applications, information and services needed for their daily work at any time and at any place using the

Web browser.

Only a single logon is required for access to the Workplace and the applications it provides (Single

Sign-On).

SAP delivers a catalog of predefined role templates allowing companies to get up and running quickly

with the mySAP Workplace. Customers are free to customize these roles or define new ones of their

own. Roles are centrally maintained. When a role is updated, all assigned users can automatically take

advantage of the new additions. Users can configure the Workplace themselves. The Workplace is also delivered to suit the customer's

needs in a number of industry-specific and role-specific versions. By inserting links and transactions that

are frequently called, the Workplace can be configured to the requirements of the individual user. The

Drag&Relate function is already implemented.

The Workplace provides access to a number of mySAP.com and external components. R/3 Systems are

internet- and intranet-enabled with Release 3.1H.


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The mySAP Marketplace

One-StepBusiness

CommunitiesCommunities CommerceCommerce

ContentContent CollaborationCollaboration

http://marketplace.mysap.com

The mySAP Marketplace is divided into four main areas.

Companies can join a virtual industry communityin the "Communities" area. The members of thesecommunities exchange information in discussion forums. The "Communities" support and encourage

inter-enterprise collaboration.

The Marketplace also offers contentsthat are constantly updated. This includes comments aboutindustry-relevant events, industry news and trend information. The user can also display the current

stock market prices in a portfolio that can be configured to his requirements.

There is a separate industry directory for the Commercearea. Enterprises entered in the Marketplaceoffer their products and services here. Unified processing of a transaction ("one-step business") is

possible due to the integrated exchange of business documents. You can subscribe to a number of

online services on the start page of the Marketplace. The mySAP Marketplace also supports internet-supported collaborationbetween the enterprises.

The Marketplace permits one-step business: Goods and services can be bought and sold in a single step

in the Marketplace. Two processing systems ensure correct financial transactions in the background.


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Application Hosting

Hosting by SAP & Partner

ProductionProductionCustomer Solution

Internet

......BWBW HRHR

......BWBW

Test phaseTest phase ConfigurationConfiguration ImplementationImplementation ProductionProduction

ImplementationImplementation

HRHR

Application Hosting is divided into four phases: Testing (the customer tests the suggested solution),

configuration (definition of the solution), implementation and operation (internally or onlineby SAP &

partners).

In the test phase, those interested can test whether mySAP.com satisfies the company's requirements.A user account is set up for IDES, the SAP Internet demo system for the various industries.

During configuration, the customer can define his individual solution. You can configure SAP ESSusing a special Solution Map or directly in the system by answering simple catalog questions.

Implementationtakes place once the customer-specific SAP solution has been created. This can bedone in two ways:

- The customer installs hardware and software locally and implements the project.

- SAP provides all the hardware and software needed by the customer in the implementation phase.

After implementation, the customer can either run his production system himself (internal solution) orhave it run externally by SAP or one of its partners. SAP's Application Hostingreduces the costs for

new hardware and software maintenance. The customer only needs a Web browser for accessing the

Internet.


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Business Scenarios

Business Partner

CustomerVendorVendor

EmployeeEmployeeSelfSelf--ServiceService

BusinessBusiness--toto--

BusinessBusiness

ProcurementProcurement

CollaborativeCollaborative

ApplicationsApplications

PurchasingPurchasingOnlineOnline

SalesSales

Invoice/Invoice/

PaymentPaymentPaymentPayment

CollaborativeCollaborative

PlanningPlanningOnlineOnline

ServicesServices

Employee

Business-to-Business Procurement (BBP) and Employee Self-Service (ESS) are examples of business

scenarios.

Vendors can use SAP BBPto offer their product catalogs in the Internet or in company Intranets.Sales and procurement use the World Wide Web.

With SAP ESS, employees can for example order their own office supplies or maintain their personaldata. Purchase orders, requests and their modifications are passed to the SAP background system. The

first ESS scenarios were presented in 1996 in Release 3.1G.

Collaborationbetween business partners primarily involves cross-site planning and forecasting. The

parties involved hereby access the commonly used applications and the online services of external

vendors as required.


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SAP ESS 4.6C and mySAP.com

New functions were added and existingfunctions were enhanced.

The mySAP Workplace replaces the earlierESS menu.

SAP Employee Self-Service is now representedby the role Employee Self-Service.

What are the implications of mySAP.com

and R/3 System Release 4.6C onSAP Employee Self-Service ?

With Release 4.6C, you can only call the SAP Employee Self-Service applications from the mySAP

Workplace.

Your ESS licenses automatically authorize you to use the mySAP Workplace for the SAP Employee

Self-Service. Note that these licenses do not authorize you to use the mySAP Workplace for other SAP

components. You have to purchase these licenses separately.

As an ESS customer you are given the mySAP Workplace upon request.


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Describe the features of SAP ESS

Discuss the benefits of SAP ESS

Describe the relationship between SAP ESS and

mySAP.com

Specify the most important new features

of SAP ESS in Release 4.6C

You are now able to:

Introduction to SAP ESS : Unit Summary


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Contents

Navigation in the mySAP Workplace

Employee Self-ServiceRole

SAP ESS Services

SAP ESS and Workflow

Life and Work Events

SAP ESS Services


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The SAP ESS Services: Unit Objectives

Navigate in the mySAP Workplace

Describe the SAP ESS services

Describe the relationship between SAP ESSand Workflow

Briefly describe Life and Work Events


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SAP ESS Services

Course Overview


User Management


Summary

Enhancing SAP ESS

Customizing SAP ESS




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The Caliber A Bicycle Company wants to offer anIntranet service portal to its employees.

To reduce the expense, time, and resourcesrequired of a modified Intranet, the Caliber ABicycle Company wants to review what is availablein the standard delivery of SAP Employee Self-Service.

SAP ESS Services: Business Scenario


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SAP ESS and Workflow44

Life and Work Events55

SAP ESS Services33

Navigation in the mySAP Workplace11

Employee Self-ServiceRole22



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Welcome Willi Workplace

mySAP.com Marketplace Update Adapt Info

FavoritesFinancial Accounting

Sales

Display Inquiries

Wonderland Enterprises

Display Request

Create Request

Meyer, Inc.

Infosystems

Generic Services

1

2

WorkSpace (MiniApps, Transactions, Websites)LaunchPad

ChannelBar

Drag&Relate

Inbox

Elements of the Workplace Browser Window

The Workplace is called by entering the corresponding URL (Internet address) in the Web browser. This

usually is done by clicking on a link (and not manually).

The syntax for the Workplace URL is typically

://[:]/scripts/wgate/sapwp/!, for example "https://workplace.wdf.sap-

ag.de:1042/scripts/wgate/sapwp/!".

The Workplace browser window has three areas:

Session Handling in the Workplace permits you to hold multiple applications in parallel in channels.The individual channels are displayed with icons in a vertical bar called the ChannelBarin the left

part of the browser window. By clicking on the channel icons you can switch back and forth between

the different applications.

When working with the Workplace you see your roles with the relevant entries in the LaunchPad.

You can also add your own entries (favorites) to the LaunchPad. When you log onto the Workplace, the list of MiniApps assigned to your role (such as stock ticker,

news, overview lists, reports) as well as MiniApps that you added yourself are displayed in the

WorkSpaceto the right. If you start a certain transaction in the LaunchPad (such as the transaction for

booking an invoice), this application is executed to the right in the WorkSpace.

With Drag&Relateyou can link and execute objects of an application with another application by

simply clicking them.


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1

4

Favorites MiniApps General

LaunchPad Language Other

Display dialog for Drag&Relate

Use channels (requires restart)

Expand and collapseLaunchPad

Initial screen(for the MiniApps)

Channel busy

Current channel

Log off

Adapt

Channel free

ChannelBar Functions

The ChannelBaris at the left edge of the Workplace browser window. Only one channel is normally

displayed the first time you log onto the Workplace. If you want to use all the channels, you have to

adapt your ChannelBar. You go to a new window withAdapt.Mark Use channelson tab page Otherof

tab General.

You can show and hide the LaunchPad in the ChannelBar. By clicking on the channel icons you can go

to different applications or navigate to the MiniApps. In this case you work with multiple browser

windows that are all displayed directly in the Workplace (as frames). The lowermost button is used to

log off.

You can assign an application to a channel. Channels that do not have a number are not assigned (free

channels).

You can also assign a quickstart channel. This means that the channels are retained when you log off

from the mySAP Workplace. You can start your application directly in the predefined channel the nexttime you log on.


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Sales

Display Inquiries


Display Request

Create Request

Meyer Inc.

Information systems

Generic Services

1

4


Web addresses Roles

http://www.mysap.com

SAP AG

Web address

Name

Test Replace Add

OK Terminate

New folder Delete Replace

Display in separate browser window

Favorites

Web Addresses

Yahoo

Alta Vista

MetaGer

Sales

Create Request

Display Request

Evaluation

Adding transactionswith Drag&Drop

Testing and adding

Web addresses

Favorites in the LaunchPad

You can personalize the LaunchPadwith favorites.

You go to a new window withAdapt.You can create, rename, move and regroup your own folders in the

left part of the Favoritestab page.

You can insert Web addresses (URLs) in the right part. These then appear in the LaunchPad in the

Favorites. You should test your favorites with the "Test" button before adding them to the list of

favorites. A favorite that needs the entire browser window for display is not suitable for the WorkSpace

of the mySAP Workplace.

In the second tab pageRoleson the right side you see the LaunchPad entries your system administrator

assigned to you. They include for example transactions. If you use a transaction very frequently, you can

define it as a favorite. Click on the relevant transaction and chooseAdd.

The favorites can also be enhanced and edited directly from the LaunchPad. With Drag&Drop you caninsert frequently used transactions in the Favoritesfolder.


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Sales

Display Inquiries


Display Request

Create Request

Meyer Inc.

Infosystems

Generic Services

1

4


Test Add

OK Terminate

Preview Delete

New MiniApps MiniApps Preview

Displayminimized

Web address

Name

Height 10 Lines

Display minimized

http://marketplace.mysap.com/General-Stocks

Stock Ticker

Search in Web

Reuters News

Calculator

Terminated Deliveries

ZSuperMini



Personalizing MiniApps

MiniApps are Web applications or documents that are easy and intuitive to use. When you start the

Workplace, they give you a quick overview and access to your most important functions.

The MiniApps included in the WorkSpace are assigned to you by your system administrator, but you can

also assign your own MiniApps.

You go to a new window withAdapt.You can add your own MiniApps to the right aboveNew MiniApps

on tab pageMiniApps.Enter the Web address (URL), a name for the MiniApp and the height in lines.

MiniApps should be tested before they are added. You can rename and move them afterwards with no

difficulty.

The MiniApp display can be changed and adapted. For example the order in which the MiniApps are

displayed in the Workplace can be changed or the display (expanded or collapsed) can be selected on the

MiniAppstab page.


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Easy to use Role-specific access

Personalized

Flexible access

Efficient Single Sign-On (SSO)

Unified initialization

Drag&Relate

Open Single Internet interface

View on SAP and external

components

Enhanceable role specifications

Lower overall costs No costs for installation at

the PC workplace

Standardization

Easy maintenance

Security Central administration

Controlled access

Productivity

User Company

Workplace: Benefits

Both the user and the enterprise profit from the benefits provided by the Workplace.


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Employee Self-ServiceRole22

SAP ESS Services33

The Employee Self-Service Role


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Role: Employee Self-Service

MiniApps

LaunchPad

mySAP Workplace: Employee Self-Service

A role menu is displayed at the left side of the screen when the user logs onto the mySAP Workplace. A

number of MiniApps are displayed at the right.

The role menu contains all the employee's roles within the enterprise. One of these roles can be the

Employee Self-Service role.


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Office Inbox

Calendar Who's Who Change Own Data 4.6C Internal Service Request 4.6C My Assets 4.6C

Working Time Record Working Time (CATS) Create Leave Request Cancel Leave Request Display Leave Information Display Work Schedule Display Time Statement

Business Trips

Travel Management 4.6CLife and Work Events

My First Days 4.6C Divorce 4.6C Benefits 4.6CRole MenuRole Menu

The Employee Self-Service Role 1/3


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Benefits Participation Overview Enrollment FSA Claims 4.6C Retirement Benefits 4.6C

Jobs Job Opportunities Application Status

Payment Paycheck Inquiry

Employment and Salary Verification Exercising Employee Options 4.6C Display Total Compensation Statement 4.6C

Personal Information

Address Bank details Previous Employers Emergency Address Emergency Contact Family Member/Dependents New Hire Data


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MiniApps Who's Who Display Photo Workflow Inbox Microsoft Outlook Inbox Microsoft Outlook Calendar

Complete overview of

country-specific functionshttp://www.sap.com/ess


Training Course Offering 4.6C My Bookings 4.6C

Skills Edit Skills Profile Display Skills Profile 4.6C Display Requirements Profile 4.6C Profile Matchup with Own Position 4.6C

Appraisals My Appraisals 4.6C


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Employee Self-ServiceRole

11

22

SAP ESS Services33



SAP ESS Services


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Inbox

Calendar

Who's Who

Change Own Data

Internal Service Request

My Assets

Office

Office

Employees can display e-mails and work items in their SAP officeInbox. They can display and process

the work items to be executed as workflow steps. In this way all employees are involved in the

workflow.

Employees can also maintain their own Calendarand display their colleagues' calendars.

They can look up data about other persons using the Who's Who.

With the Change Own Dataservice employees can maintain their own internal data such as telephone

number and e-mail address. They can also include a photo if desired.

Employees can submitInternal Service Requests, such as ordering a shuttle to the airport or requesting

support for computer problems. Possible solutions can be offered directly.

TheMy Assetsservice shows all the assets assigned to your personnel number. You can edit this dataand report the removal of an asset if required.


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Office - Who's Who

Calendar

CommunicationWho sentme this e-

mail?

Is sheavailable?

How will I

recognize her?

Organizational Chart

Is he the rightperson?

Photo

Workflow

Who has toapprove this?

Let's call him! Telephone

Who's Who supports internal communication. Employees can:

Look up the data of other persons

Find out their position in the company using the Organizational Chart

Use the Calendarto find out if they are available for a meeting

Employees can maintain their internal data such as telephone numberand e-mail address.

Employees can add their own photofor display in the Who's Who.


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Request service

Offer solution

Pass on

Cost control

Employees can submit Service Requests, such as ordering a shuttle to the airport or requesting support

for computer problems.

Possible solutionscan be offered directly.

Employees can pass on the service requests for further processing using workflow integration.

The service coststhat ensue can be verified.

Employees can check the statusof their service requests.


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Display assetsDisplay assets

Edit assetsEdit assets

Report asset removalReport asset removalReport asset removal

Asset accountingAsset accountingAsset accounting

EditEditEdit

Employee:My Assets

Employee:Employee:

My AssetsMy Assets

My Assets

TheMy Assetsservice shows all the assets assigned to your personnel number. You can enhance the list

with various selection criteria.

You can

Display assets- You can display all the assets assigned to your personnel number in the asset master record. Edit assets

- You can edit the data for your assets (depending on your authorization profile). Report asset removal

- With a form you can report that an asset was removed and give an explanation. The personresponsible for processing the asset removal is informed by workflow.


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Working Time

Working Time

Record Working Time

Create Leave Request

Display Leave Information

Display Work Schedule

Display Time Statement

Time Sheet (CATS) supports decentralized time recording.

Employees can enter their own work times and allocate the time to different accounting objects withthe time sheet.

They can display a work list. They can also enter times or simplify data entry by copying existing timeentries. They can save their time sheet and release the times for approval.

CATS provides an automatic calculation of hours worked based on clock times.

Employees can check how much leave they have available and request leave.

The request will be routed to the manager for approval or rejection.

Employees receive notification of their request (approved or rejected) in their integrated inboxes.(This service uses workflow and office inbox functionality).

Employees can also cancel an approved leave request.

Employees can display an overview of the current status of their time accounts. They can make various

checks, such as for leave remaining and leave already approved.

Employees can display an overview of their calculated time balances. They can check how many hours

they have worked in current or previous payroll periods.

Employees can view their current work schedules.


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Workinghours

WorkingWorking

hourshours

PSPS

PMPM

CSCS

COCO

MMMM

CopyCopyCopyCATSCATS

COCOMMMM

HRPMPM

PSPSCSCS

Attend./Absence

Empl. Remun. Info.

ProcessFeedback

Internal

activityallocation

Services

HR

DEUTSCHE

MARK

DEUTSCHE

MARK

DEUTSCHE

MARK

DEUTSCHEMARK

Record Working Time (CATS)

CATS (Cross-Application Time Sheet) is a cross-component service for entering working times of

individuals ina central time sheet.

You can define the layout of the time sheet yourself using an entry profile.

Working times can be relevant for more than one target component at a time. Reports transfer the data to

one or more target components.

The time sheet can be used to enter and transfer time data for the following target components:

Controlling (CO): Internal activity allocation Human Resources (HR): Attendances, Absences, Employee remuneration statements Services (MM-SRV): Service entry for external services Plant Maintenance (PM), Customer Service (CS) and Project System (PS): Feedback for Orders or

Networks

Important: Production Planning (PP) feedback is not supported by CATS because only time data andno machine or quantity data is entered in CATS.


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Time Sheet

ApprovedApprovedRejectedRejected

Time Sheet (CATS)

Decentralized time recording

Automatic calculation of theworking hours from clock times

The approval status of the times entered can be seen in the colored markings in the time sheet

(Enter Working Time service). Approved data has a greenframe and rejected data has a redone.


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Business Trips

Travel Management

Travel Request

Travel Planning

Expense Reports

Business Trips

With SAPTravel Management you can efficiently and reliably carry out all the processes concerned with business trips, from the

Travel Requestto Travel Planningright up to submitting your Travel Expensesand transferring the travel expenses to other

components.

Travel Request

Enter general trip data, requested travel services and calculations Transfer to approving manager

Travel Planning

Access non-vendor-specific information and book flights, hotels, rental cars and trains (e.g. Amadeus) Take internal travel rules into consideration in queries and bookings Possibly set up company-specific hotel catalog Take agreements with travel agencies into consideration

Take personal preferences of the person traveling into consideration Expense Reports

Enter travel facts (centralized/decentralized) Invoice and book trips Pay travel expenses with Financial Accounting (FI), Payroll(HR) or by exchanging data carriers with banks Archive confirmation receipts optically Integrate with Financial Accounting(FI), Payroll (HR) and Controlling(CO) Possibly clear credit card


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Benefits

Benefits

Participation Overview

Enrollment

FSA Claims

Retirement Benefits

Employees can check which benefit plans they are currently enrolled in. They can also set key dates and

check their past benefit plans.

Employees can plan their enrollment options. They can select plans and choose options, coverage,

contribution amounts, dependents and beneficiaries. They can check if their selections are consistent

with company policy and find out if evidence of insurability is necessary.

Mid-year adjustment reasons can be customized in R/3 and are acknowledged within SAP ESS. They

allow employees to make changes to enrolled plans outside the open enrollment period. An example for

adjustment reason is the birth of a child.

Employees can display their expected retirement benefits and vested entitlements.

In the USA, employees can display their flexible spending accounts and enter claims.

They can also simulate their remuneration statements to see how the chosen plan will affect their gross

salary.


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Various Country-Specific Services W-2 Reprint (USA)

Net Calculation of Monthly Salary

IR* Forms (Hong Kong, Singapore)

Payment

Paycheck Inquiry Exercising Employee Options

Display Total CompensationStatement

Employment and Salary Verification

Employees can display their current or previous remuneration statements.

Users can display an overview of the employee options they chose and exercise these options. This

triggers a workflow that informs the relevant person in the personnel department that an employee is

exercising his options.

Employees can display their total compensation statements.

Employees can request a report verifying their employment and/or salary details. The user may choose

between a fax or letter to be sent out. This request is routed to the Human Resources Administrator, who

then fulfills the request. This is a US-specific service, but can be adapted to other countries.

There is also a number of country-specific services for Payment. You can find detailed information

about it in theAppendixand under http://www.sap.com/ess


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Navigation Menu

Intranet

CompanyEmployees

End ?

Employment Opportunities


End ?

Pe rso na l Data Ski ll s Ed ucat io n Pre vio us Emp lo ye rs

Title

FirstName

LastName

Birth Name

Date ofBirth

Nationality

Street

Zip Code

Town

Country

Telephone Number

E-mail

Address

Send

Mr.

John

Meier

30.05.1968

German

DD.MM.YYYY

Washington Street115

65385

Middletown,N.Y.

USA

06722-235692

[email protected]

Create Attachment

Create Attachment

Valid documentfo rmats:

You can send a document with your application.

(e.g. CV and copies of certificates)

MSWord Application

Joint Photographic Experts Group Format

SelectDocument

C:\MyDocuments\Application .doc

Apply Back

Browse


End ?


Alaska USA

Mid-USA

Northwest USA

South USA

WestUSA

Sales

HR Administrator

Admin. HR

Finances

Apply

Administrator HR

Jobs

With the Internet/Intranet, employees can review the list of open positions in the company and apply for

one by mouse-click without having to enter additional data.

The status of the job application can be checked just as easily.

Since the Web application and theJobsservice are linked with the archiving tool SAPArchiveLink,

applicants can link their application material with their online application and send it as an electronic

attachment.

This means that the personnel department need not perform such administrative tasks as scanning in

documents and archiving them manually. The departments that are to make the decisions have fast

access to the application material.

Applications can use various formats in the standard system:

- .doc as document format

- .jpg as picture format- If you want to permit applicants to use other formats as well, you must install these formats when

you customize Recruitment.


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Personal Data

Previous Employers

Various Country-SpecificServices

New Hire Data


Address

Bank Information

Emergency Address

Emergency Contact

FamilyMember/Dependents

Employees can maintain their address information. This includes a number of address options, such as

permanent, temporary and home address (Address Infotype (0006)). You can define the address types to

be maintained with SAP ESS in Customizing.

Employees can maintain their bank information for the direct deposit of paychecks and expense

reimbursements (Bank Details Infotype (0009)).

Employees can maintain a contact address for emergency situations (Address Infotype (0006) subtype

Emergency Address (4)).

Employees can maintain the details of an emergency contact person (Family/Related Person Infotype

(0021) subtype Emergency Contact (7)).

Employees can maintain information on their dependents and family members to be used in Benefits.

Employees can display and change their personal data (Personal Data Infotype (0002)).

Previous employers lets you create, display, change or delete the data concerning the employer or

employers you worked for prior to starting work with your current employer. (Other/Previous Employers

Infotype (0023)).

Various country-specific services contain functions for covering tax and other local information.


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New Hire Data guides a new hire step-by-step through a chain of screens from within Personal

Information. With 4.6C Support Package 8 this service is replaced with the Life and Work Event "My

New Job".


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My Bookings

Display Bookings

Display Status

Participation History

Cancel Booking (Workflow istriggered)

Appraise Event

Training

Training Center

List of Events

Find Event

Book Event (Workflow istriggered)

Shopping Basket

Two new Employee Self-Services that are very easy-to-use were developed for event management.

Training Center My Bookings

The two new services include all the functions of the four old services in Training (only exception: Book).

A shopping basketcan now be created and saved (for later editing) and bookings can be changed (from one date

to another for the same type of event). The employee can display booking information in the shopping basket and

save it for later use. Employees can also book more than one event using the shopping basket.

The services can be used with specially developed approval workflows.

The most important event data can be displayed with a hit list. There are also links to executable functions (such as

place in shopping basket), to the detail screen for events (from the name) and possibly to information about the

location of the event (Web link).

All existing information can be displayed in the detail screen for the events. Further information can be displayedwith a Web link.

Employees can display the booked events with the Book Eventservice. They can also display the total costs

involved with booking this event.

The current data for all the employee's bookings can also be displayed (book, cancel, rebook)

Employees can appraise the events they attended directly in the detail screen.


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My Bookings

Infotype Web Link

Infotype Info Event Type

New Infotypes

Web link for event in ESSdetail screen

Web link for location fromESS My Bookings

Categorize event groups asSubject Areas

Subject Area

Web Linkis a new infotype that can be created for event types, events and locations:

You can create a link from these objects to URLs. This permits you to call relevant material that isstored in the Internet (such as information about events) for the particular objects.

You can create any number of links (infotype records). You can also display the links from ESS scenarios.

- All the existing links for events are displayed in ESS- The first link created for locations is displayed in ESS

With theInfo Event Groupevent type you can mark the event groups that should be offered in the ESS

search under Subject Area.

You can mark the event types that should not be displayed in the Training CenterandMy Bookings

services with the flag for displaying event types in Employee Self-Service that can be set in infotypeInfoEvent Type(1029).


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Job / Projects / Training RequirementsJob / Projects / Training Requirements

Skills Profile

?? ??

Profile Matchup

Requirements Profile

Skills

Employees enter their skills in SAP ESS by selecting the relevant skills and maintaining the associated

proficiency level.

Managers can utilize the database to identify employees with the appropriate skills for project placement

or job posting.

The skills profile can also be used to determine if an employee needs additional training.

Display / Edit Skills Profile

These services permit the employee to display or maintain his or her skills. Each skill can beevaluated.

Display Requirements Profile

This service allows the employee to display the requirements for his or her position. Each requirementcan be evaluated.

Profile Matchup with Own Position

This service permits employees to compare their skills profile with the requirements profile for theirposition. The service detects missing skills and suggests suitable training. A link takes you to the

appropriate events.


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Employees can display their appraisals.

My Appraisals

My Appraisals

End ?

User

Start

Meyer

01.01.1900 31.12.9999

Appraisals

Appraisal status Appraiser Appraisal Appraisal period

Complete

Complete

Henry Miller

Michael Ludwig

Appr. of performance

Appr. of performance

01.01.2000

01.07.2000

01.07.2000

31.12.2000

To

Appraisals

This service allows the employee to display the appraisals that were made of his work.

Benefits of this service:

Reduces the administrative load on the human resources department and the manager: Encourages participation and responsibility by the individual employee.


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Availability of SAP ESS Services

............

4.0BInternationalTime Sheet

4.6BInternationalLeave RequestWorking Time

............

4.6CInternationalMy Assets

3.1HInternationalWho's Who

3.1HInternationalInbox

4.6AInternationalCalendarOffice

AvailableCountry-dependent

ESS Service

A detailed list of which SAP ESS services are available can be found in theAppendix: Availability of

SAP ESS Services. The table also shows which services are country-specific.


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Country-Specific ESS Services

Examples:

Address

Bank Details

Family Member/Dependents

Emergency Contact

Tax Withholding (w-4, US only)

Tax Inquiry (Canada)



SAP Employee Self-Service uses SAP R/3's global capabilities such as multi-language and currency

capabilities and country localization.

SAP ESS supports localization of its different services in two ways:

Country-specific screens

- Example: Different country-specific input fields and plausibility checks are implemented in thePersonal Information services (such as Address and Bank Information).

Country-Specific Services

- Example: US tax forms.

- The system ensures that only the employees working for a company within the relevant country seethe country-specific services.


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SAP ESS Support Countries

Examples:

Australia

Canada

Denmark

France

Germany

Great Britain

Ireland

Italy

Japan

Netherlands

Norway

Portugal

Spain

Switzerland

USA

SAP ESS is available in all languages installed in your R/3 runtime environment.


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Sales

Display Inquiries


Display Request

Create Request

Meyer Inc.

Infosystems

Generic Services

1

2

WorkSpace (MiniApps, Transactions, Websites)LaunchPad

ChannelBar

Inbox

Show me list of employees

9 absent, not excused 0 at work 11 absent, excused 7 free

Name Work time frame

Nake Hourly wages

Esch Ha lf -t ime

Kurz Fu ll -t ime

PersNo. Name Birth date Birthday Age Status

Job list for T70

Job name Status Start AppServer

ARCHIVELINK ended 08.28.2000 16:17

CLEAN-UP JOB planned 08.29.2000 09:00

ARCHIVE_IDOC_SUB_19960312 p lanned 08.30.2000 06:00

Open Tasks

Attendance List

Empl. Birthdays

Background jobs

Inbox

Who's Who

Go

Find jobs

Photo

Browse...

Display Picture

Change Picture

Selection time range 18.08.2000 - 27.08.2000

Drag&Relate

WorkSpace (MiniApps, Transactions, Websites)

MiniApps

MiniApps are Internet applications that are intuitivein their use. When the mySAP Workplace is

called, they give you a quick overview of and access to important data.

MiniApps are self-contained Web documents that are called with an URL from the Workplace server.

You do not need to know where they are stored. The Workplace architecture supports various MiniApp

techniques as well as the exchange of data with any number of servers, including the servers of other

vendors.

Important information and services are available in the system immediately after logon. A number of

useful MiniApps are delivered with Release 2.10. You can also write your own MiniApps and add them

to your company's role specifications. The MiniApps are assigned to roles with URLs. For this reason it

is very easy to obtain contents such as Internet services and internal company information. You can also

directly access data in SAP and external components using MiniApps. With Release 2.0 of the Business

Information Warehouse you can also create MiniApps with BW Web Reporting.

The MiniApps that are displayed in the mySAP Workplace depend on your user role. It is also very easy

for the end user himself to link MiniApps into his Workplace (if they can be addressed with URLs).


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MiniApps: Types

Stock market pricesStock market prices

Error reportedError reported

E-mail addressE-mail address Telephone directoryTelephone directory

ReportsReports

AgendaAgendaCalendarCalendarNewsNews

MiniApp

s

Search enginesSearch engines

MiniApps provide a wide selection of information. In addition to the options listed in the graphic, this

includes

Preview of transaction contents, such as system monitoring tools, lists of resubmitted documents, listsof defaulting debtors)

Frequently used functions in which only minimal data is entered, so that it is not necessary to call theentire application

Generally available directories Ad-hoc queries Wizards and navigation aids Interfaces to other vendors' applications

If you want to perform complex tasks, you should use Internet Application Components (IACs) instead

of MiniApps. These were conceived specially for the casual user and are especially easy to use. Usethem to run simple applications such as various SAP ESS services in the Internet.


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FavoritesDirectory1

Subdirectory 1

Transaction B

Web Link

Subdirectory 2

Transaction C

Transaction D

Transaction A

Directory 2

Directory 3

Transaction D

Show me list of employees

9 absent, not excused 0 at work 11 absent, excused 7 free

Name Work time frame

Nake Hourly wages

Esch Hal f- time

Kurz Ful l- time

PersNo. Name Birth date Birthday Age Status

Job list for T70

Job name Status Start AppServer

ARCHIVELINK ended 08.28.2000 16:17

CLEAN-UP JOB planned 08.29.2000 09:00

ARCHIVE_IDOC_SUB_19960312 planned 08.30 .2000 06:00

Open TasksAttendance List

Empl. Birthdays

Background jobs

Inbox

Who's Who

Go

Find jobs

Photo

Browse...

Display Picture

Change Picture

Selection time range 08.18.2000 - 08.27.2000

MiniApps: Examples

With R/3 Release 4.6C, SAP delivers more than 50 different MiniApps. You can find these MiniApps

together with a short description and screen shots under alias miniappson the SAP Service Marketplace.

Some examples are given in the above graphic.

You can use the following MiniApps for the Employee Self-Service role:

Who's Who Display Photo Workflow Inbox Microsoft Outlook Inbox Microsoft Outlook Calendar

The mySAP Workplace also supports MiniApps from third party vendors. The only requirement that

such applications have to satisfy in order to be used as a MiniApp is that they can be accessed with an

URL. Each Website can therefore be used as a MiniApp. Of course you can also write your ownMiniApps. This procedure will be described in detail later on.

You can find documentation about development techniques and examples for MiniApps that could be

useful when you begin to develop MiniApps on the MiniApps Community Homepage

(http://www.sap.com/miniapps).


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SAP ESS Services33

Employee Self-Service Role22




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SAP ESS services that use Workflow:

Approval procedure:

Leave request

CATS Travel request and travel plan Travel expenses Participation in an event

Employee New Hire Data and Changeof Address notification

Use of workflow applications grows exponentiallywith the number of SAP ESS users in your

company

Integration of the SAP Office Inbox in SAP ESSopens workflow to all employees


The use of SAP ESS in connection with the workflow result in synergy effects since both work with the

same business objects. If activities for these objects trigger workflow events in the R/3 System, they will

also trigger workflow events in SAP ESS.

The following Workflow templates are delivered with SAP ESS and can be used to set up your

workflow-based processes.

Post hire activities (including creation of SAP ESS users)

User delimit

Leave request

Cancel leave request

Travel request and travel plan

W-2 Reprint


Approve booking/cancellation/rebooking of an employee for an event


My Assets


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My Appraisals

Time Sheet



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Example: Workflow for Leave Request

Employees Manager Administrator

Receivesnotification

Approves request

Checks,corrects, and

approves request

Checks andrejects request

Receives notificationof unsuccessful posting

Rejects request

SubmitsLeave Request ESS

Changes requestESS

ESS

ESS

ESS

ESS

The leave request form submitted by the SAP ESS user triggers the processes in this workflow. The

procedure of this workflow is:

The employee triggers the workflow by entering leave request data in an HTML form.

The system selects the name of the line manager who should approve the request. He gets a work itemasking him to review the employee's request. If he approves the leave request, the approval is logged

in the R/3 System. If there is a problem here, a work item is sent to the Human Resources

Administrator, who addresses the issue.

If the manager rejects the request, the employee receives a work item in his Web inbox. Depending onthe manager's comment, the employee either withdraws the request or changes it. In the latter case, the

workflow begins again.


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Example: Workflow for Booking Approval

Start ofworkflow

Requestsbooking

Receivesnotificationof approval

Receivesnotificationof rejection

Receivesrequest

Rejectsbooking

Approvesbooking

Takespart in

training

System: Requested booking Booking

Employee EmployeeManager

Three new approval workflows were developed for the new Training CenterandMy Bookingsservices.

Approve employee participation Cancel employee participationApprove rebooking of an employee

The workflows are started when employees who are not authorized to book, cancel or rebook events

execute the corresponding functions in ESS. They are informed that the corresponding process was

requested. The manager receives the request for approval in his workflow inbox as a work item. If the

manager approves the request, the function is executed automatically. If he rejects the request, the

process is deleted and the employee is informed about it in his workflow inbox.


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SAP ESS Services33

Employee Self-Service Role22




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Employees are confronted with anumber of changes in their life and

work environment: Begin a new job

Birth/adoption of a child

Marriage

Divorce

Change in employment status

The user needs suitable:

Applications

Information

If such life and work events occur, the

employee and the employer must reactappropriately and trigger the necessaryactivities.


When Life and Work Events occur, the corresponding changes must be displayed in the system.

The employee must make certain decisions, such as claiming certain benefits. To do this he needs

information from various areas.

This information is usually not included in the data for the application. To make well-founded decisions,

more background information is required (e.g. from the Intranet or Internet).

The user therefore needs an expert system that provides the employee with the application and the

necessary information.


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Information

New employees receivenecessary information:

Internal to the company

Benefits

Enterprise politics

Forms

External to the company

Authorities

Application New employees enter necessary

information:

Personal information

Bank details

Example: My First Days

An enterprise that hires a new employee needs various information about the employee in order to be

able to create the master data in the HR system (such as Address, Bank Information). The new employee

can enter this information himself with the Life and Work Event "My New Job".

New hires also have to make a number of decisions, for which they need information from the most

various sources. This includes suggestions about what an employee should take into consideration when

newly hired, but also information about offers made within the company, about the benefits and the

company policy, as well as information from external sources.

The Life and Work Event "My First Days" (Support Package 8) replaces the old service "New Hire

Data".


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Application

Information

Event Menu

Life and Work Events: Framework

The framework for life and work events is the basis used for modeling a series of activities in which

suitable applications and information is accessed.

Forms (such as HR master data sheet when newly hired) SAP ESS Services (such as Benefits) Background information (such as from Internet or Intranet)

This framework allows a combination of application and knowledge management.

Employees are placed in a position to handle complex processes in which well-founded decisions

requiring much information must be made.


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Menu:

(a) Catalogs(b) Services

configurable country-specific

Start pageColorrepresentation

Status

Functionality (I)

The menu for the Life and Work Events contains a number of catalogs, such as "Before you Start" and

"Personal Data". Each catalog contains various services(e.g. address).

The menu structure can be completely adapted to your requirements.

From the menu you can go to ESS Servicesor to External Services(non-SAP services).

The menu is country-specific, i.e. you can define which specific services should appear in the menu in

which countries.

Life and Work Events are time-dependent, that is you cannot access them once the time you defined for

certain events has expired.

The employees can check which activities and services they already completed. (Status)

The services are displayed in different colors reflecting the priority of the event and the number of days

remaining.


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ESS Services

External Services: URLs Contents of a Web-based

knowledge base

You can go to ...

Functionality (II)

From the menu for Life and Work Events you can go to:

ESS Services External (non-SAP) services


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AdjustableFrame Size

Split Screen

Functionality (III)

The screen for the Life and Work Events is divided into two parts: the application areaand the

information area.

If no information is required for an application, the information part is automatically hidden.

The frame size of the application and information areas can be defined specifically for the service.

To adjust the frame size, place the mouse at the margin of a frame and change the frame size by

dragging the mouse.


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Personalized Contents

Printable Contents

Functionality (IV)

The content templates that are displayed for a Life or Work Event in the information area are not

delivered by SAP. You can either create them yourself or get them from a Content Provider.

The content templates can contain various kinds of information:

General information to support decision making Application help Form help

The content templates are stored outside of the SAP System, but are controlled dynamically by the data

of ERP systems such as SAP R/3. In this way forms can be filled automatically with data from R/3, for

example with the address of the employee.

All the contents can be printed.

Note: The SAP ESS interface that is used to link a Web-based knowledge base is a generic interface.


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http://

Transfer R/3 System parameters to fillHTML documents

Data Interface

HTML documentHTML document



ESS Service

ESS Service

ESS Service

Web-Based Knowledgebase R/3 System-

SAP ESS

Within the framework for the life and work events, external services can be used to create links to all

kinds of Web-based contents that can be provided by a Knowledgebase. External services permit all

kinds of contents to be displayed.

The displayed contents can be personalized based on the R/3 data.

The contents can come from various different sources.


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Employees can make well-founded decisions

with combined access to: Company information, such as company

benefits and company politics

Services and products outside the direct workenvironment

The Benefits

Employees enter their own data.

Correct and prompt entry

Managers and HR departments need lesstime for administration and resubmission

One-step shopping by combining theapplication and information


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Requirements

R/3 System Release 4.6C

mySAP Workplace 2.1

Authoring Environment

SAP Knowledge Warehouse

ProAct Technologies Knowledgebase

Other certified Knowledgebase vendors

The SAP ESS interface that is used to link a Web-based Knowledgebase is a generic interface.

ProAct Technologies Corp. offers Knowledge Base solutions for company Intranets and SAP partners in

the United States.


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Scope of Delivery

Delivered by...

Pre-configuration Predefined menu structure SAP

SAP ESS services

External services(SAP refers youto the page of examples)

Transfer of suggestedR/3 System data to

external services

Authoring environment SAP or Knowledgebase Providers

Templates Knowledgebase Provider

SAP provides preconfigured Life and Work Events. These include:

Predefined menu structure with links to- ESS services- External (non-SAP) services

SAP refers you to a page of examples. You must create the concrete contents of the templates

(=external services) yourself or have them created by a Knowledgebase Provider.

Transfer of suggested R/3 data to external services You can use the SAP Knowledge Warehouse or a Web-based Knowledgebase of another vendor as your

authoring environment.

Note: External services are not SAP services


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Availability

The following Life and Work Events are available:

My First Days R/3 4.6C SP 8

Divorce R/3 4.6C SP 10

Benefits R/3 4.6C SP 10

Birth/Adoption R/3 4.6C SP 15

Marriage R/3 4.6C SP 15

Change Employment Status R/3 4.6C SP 16

Terminate Employment R/3 4.6C SP 16

Life and Work Events are available as of R/3 4.6C SP8.

Life and Work Events can be adapted or newly defined to suit your company's needs.

Other Life and Work Events will be delivered successively in Support Packages.


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You are now able to

Navigate in the mySAP Workplace

Describe the SAP ESS services

Describe the relationship between SAP ESS andWorkflow

Briefly describe Life and Work Events

SAP ESS Services: Conclusion


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Exercise Data Sheet

Key to Icons in Exercises and Solutions

Exercises

Solutions

Course Objectives

Business scenario

Warning or Caution

Data Used in Exercises

Type of Data Data in Training System

## Group number

User ID HR250-##/initpass

P250994##/init

Composite role Z_HR250_SAP_WP_EMPLOYEE

Personnel numbers International:

250991## Shavon Whitmer,

250992## Pierre Dunois,

250993## Kai Nishids,250994## Ruth Cabrera,

250995## Elina Lopez

Organization unit ## - Customer Service within the Caliber A

Bicycle Company as part of the HR250

Organizational units

Positions Manager, Service Technician (2)


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URL for the mySAP Workplace http://:[port]/scripts/wgate/sapwp/!

(Details are provided by the trainer)


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SAP ESS Services-Exercises


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Unit: SAP ESS Services

At the conclusion of this exercise, you will be able to:

Describe the functionality provided with the SAP ESSservices

Navigate through SAP ESS

The Caliber A Bicycle Company wants to implement SAP ESS

on its Intranet. Your job is to explain the options available in SAP

ESS to the management team so they can decide which servicesshould be implemented in the company.

1-1 Log onto SAP ESS with the following URL:

http://:[port]/scripts/wgate/sapwp/!Use ESS user P250994## and password init.

1-2 Use the Whos Who service to answer the following questions:

1-2-1 What is the cost center of Johanna Smith?

_________________________________________________

1-2-2 Who does Alexander Rickes report to?

_________________________________________________

1-2-3 What is the e-mail address of Deborah Schmidt (New York)?_________________________________________________

1-3 You moved recently. Change your permanent address using your choice of data.

1-4 Define an emergency contact.

1-5 Display your remuneration statement for the current month.

1-6 Create a leave request for today. Use the leave type vacation.


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SAP ESS Services-Solutions


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Unit: SAP ESS Services

1-1 Enter the following URL in your browser:

http://:[port]/scripts/wgate/sapwp/!

EnterP250994##in theLoginfield.

Enter initin the Password field.

Select theLogonbutton.

1-2 Use the Whos Who service to locate the following information:

1-2-1 The cost center of Johanna Smith is2200.

You can find this information using the steps below:

In theLaunchPad, select the Whos Whoservice in the Officemenu.

Enter Smith in theLast namefield.

Select Find.

In theResultsfield, click on Johanna Smith to display her detailed information

and obtain her cost center.

1-2-2 Alexander Rickes reports toAnja Miller.



EnterRickes in theLast namefield.

Select Find.

In theResultsfield, click on Alexander Rickes to display his detailed

information.

Select Organizational Chartto obtain his superiors name.


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1-2-3 You can reach Deborah Schmidt at the e-mail [email protected].



Enter Schmidtin theLast namefield.

Select Find.

In theResultsfield, click on Deborah Schmidt to display the detailed

information including the e-mail address.

1-3 Change your permanent address.

In theLaunchPad, select theAddressservice in the Personal Informationmenu.

Make sure that Permanent address is selected.

Select the address from the list.

Select Change.

Change the relevant information.

Select Save.

1-4 Define an emergency address.

In theLaunchPad, select theEmergency Addressservice in the Personal Informationmenu.

Select OK to acknowledge the message No valid data available for area selected.

SelectNew.

Enter the relevant information.

Select Save.

The new entry is displayed in theEmergency Addresslist.

1-5 Create a leave request for today. Use the leave type vacation.

In theLaunchPad, select theLeave Requestservice in the Working Timemenu.

Enter the relevant information.Choose Send.


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Architecture of the mySAP Workplace

mySAP Workplace Frontend

mySAP Workplace Middleware

mySAP Workplace Backend Systems

Roles in the mySAP Workplace

Single and Composite Roles

The Employee Self-Service Role

Creation and Maintenance of Roles

Contents



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Understand the Workplace architecture

Explain the functions of the elements involved

Explain the role definition

Describe the Employee Self-Service Role

Create and maintain single roles

Create and maintain composite roles Swap roles between component systems and

the Workplace Server

mySAP Workplace: Unit Objectives


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Course Overview

SAP ESS Services

User Management


Summary

Enhancing SAP ESS

Customizing SAP ESS


mySAP Workplace: Architecture & Roles



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SAP Employee Self-Service assumes that you havea suitable system infrastructure.

To be able to administer roles and users in thedifferent systems you have to understand therelationship between the Workplace and thecomponent systems.

mySAP Workplace: Business Scenario


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Architecture of the mySAP Workplace

Roles in the mySAP Workplace

11

22

mySAP Workplace: Architecture & Roles


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Workplace Architecture: Overview

Web Browser and Web Server

SAP Internet Transaction Server

Contents

Architecture


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HR250 Employee Self-Service

Documents

Transcript of HR250 Employee Self-Service