HR Reward Technology - Neovation2020€¦ · Josh Bersin Briefing HR • Shift to Agile, Teams,...

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HR Reward Technology Ken Charman CEO uFlexReward, Unilever

Transcript of HR Reward Technology - Neovation2020€¦ · Josh Bersin Briefing HR • Shift to Agile, Teams,...

Page 1: HR Reward Technology - Neovation2020€¦ · Josh Bersin Briefing HR • Shift to Agile, Teams, Collaboration • Skills based roles not “Job Families” • Personalisation and

HR Reward TechnologyKen Charman

CEO uFlexReward, Unilever

Page 2: HR Reward Technology - Neovation2020€¦ · Josh Bersin Briefing HR • Shift to Agile, Teams, Collaboration • Skills based roles not “Job Families” • Personalisation and

What does Agile Talent “look like”

CV is a brochure – personal brand• 18 jobs• 13 out of 40 years – unpaid• 30% of time since age 5 in education• 4 Russell group universities• More regenerations than Dr Who• Longest gig <5 years• Average gig 2.3 years

Page 3: HR Reward Technology - Neovation2020€¦ · Josh Bersin Briefing HR • Shift to Agile, Teams, Collaboration • Skills based roles not “Job Families” • Personalisation and

HR Tech Briefing

Page 4: HR Reward Technology - Neovation2020€¦ · Josh Bersin Briefing HR • Shift to Agile, Teams, Collaboration • Skills based roles not “Job Families” • Personalisation and

Josh Bersin BriefingHR

• Shift to Agile, Teams, Collaboration

• Skills based roles not “Job Families”

• Personalisation and flexible employment need to be accommodated

• Inclusion of contingent workers in HR analytics and Pay Equity analysis

• Freedom for innovative / disruptive acquisitions to operate outside of global MN HR norms

• Pay equity and diversity is a CEO issue (Davos, new regulations)

Tech

• HRIS One-stop shop won’t work

• 82 classes of application in HR Tech

• Intelligent task based applications / APIs

• Standard UX

• Culture is more important than tech in suppliers

• IT procurement has to be Agile – global centres of procurement “excellence” (some outsourced take too long. Global MNs fall behind dynamic disruptors)

Page 5: HR Reward Technology - Neovation2020€¦ · Josh Bersin Briefing HR • Shift to Agile, Teams, Collaboration • Skills based roles not “Job Families” • Personalisation and

Josh Bersin BriefingHR

• Shift to Agile, Teams, Collaboration

• Skills based roles not “Job Families”

• Personalisation and flexible employment need to be accommodated

• Inclusion of contingent workers in HR analytics and Pay Equity analysis

• Freedom for innovative / disruptive acquisitions to operate outside of global MN HR norms

• Pay equity and diversity is a CEO issue (Davos, new regulations)

Tech

• HRIS One-stop shop won’t work

• 82 classes of application in HR Tech

• Intelligent task based applications / APIs

• Standard UX

• Culture is more important than tech in suppliers

• IT procurement has to be Agile – global centres of procurement “excellence” (some outsourced take too long. Global MNs fall behind dynamic disruptors)

Avaloq (a fast growing, Agile tech company)

decided in less time than a global MN takes to agree

an NDA

Page 6: HR Reward Technology - Neovation2020€¦ · Josh Bersin Briefing HR • Shift to Agile, Teams, Collaboration • Skills based roles not “Job Families” • Personalisation and

Scenario

Agile Reward Business Requirement

Page 7: HR Reward Technology - Neovation2020€¦ · Josh Bersin Briefing HR • Shift to Agile, Teams, Collaboration • Skills based roles not “Job Families” • Personalisation and

Agile - Business Briefing to HR Tech… (shopping list)

Innovation

Creativity

Speed to market

Attract today’s top talentSpeedboats, owners mindset, purpose, mission, working in cross functional teams, faster, timeboxed, MVPs, fail-fast, presumed approval, ask for forgiveness not permission…

Page 8: HR Reward Technology - Neovation2020€¦ · Josh Bersin Briefing HR • Shift to Agile, Teams, Collaboration • Skills based roles not “Job Families” • Personalisation and

How do Agile Teams workTeams of tenWork defined by mission and objectiveGoal is MVP not perfectionPresumed approvalFortnightly deliveryDaily standupsRemove blockersConstantly re-prioritiseCocktail of talent based on dynamic skillsLocal responsibility:

budgetmotivation output organisationreward

Page 9: HR Reward Technology - Neovation2020€¦ · Josh Bersin Briefing HR • Shift to Agile, Teams, Collaboration • Skills based roles not “Job Families” • Personalisation and

HR Framework for Reward

EmployeePositionOrganisational hierarchyJobJob FamilyGradeSalary bandStandardised benefitsStandardised hoursStandardised terms

HRIS

Payroll

Benefits

Pensions

Shares

Recognition

Reports Analytics

Page 10: HR Reward Technology - Neovation2020€¦ · Josh Bersin Briefing HR • Shift to Agile, Teams, Collaboration • Skills based roles not “Job Families” • Personalisation and

Agile Reward Framework

Page 11: HR Reward Technology - Neovation2020€¦ · Josh Bersin Briefing HR • Shift to Agile, Teams, Collaboration • Skills based roles not “Job Families” • Personalisation and

Agile Reward Framework

Skills basedTeam skills Personal brand Personalised packages – not flex ben / wellbeingSelf serviceAlways on FeedbackFlexible hoursMultiple employersMultiple rates within the firm

Realtime reward statementsRealtime benchmarkingRealtime pay equityContingent AcquisitionsMultiple HR structures and hierarchiesSingle source of reward data

Page 12: HR Reward Technology - Neovation2020€¦ · Josh Bersin Briefing HR • Shift to Agile, Teams, Collaboration • Skills based roles not “Job Families” • Personalisation and

Agile Reward Framework

UnstructuredChaos

AnarchyHidden liabilities

Skills basedTeam skills Personal brand Personalised packages – not flex ben / wellbeingSelf serviceAlways on FeedbackFlexible hoursMultiple employersMultiple rates within the firm

Realtime reward statementsRealtime benchmarkingRealtime pay equityContingent AcquisitionsMultiple HR structures and hierarchiesSingle source of reward data

Page 13: HR Reward Technology - Neovation2020€¦ · Josh Bersin Briefing HR • Shift to Agile, Teams, Collaboration • Skills based roles not “Job Families” • Personalisation and

Agile Reward Framework

Strategy alignment

Accountability

Control

Visibility

Compliant; Pay equality, Equal opportunity

Justifiable

UnstructuredChaos

AnarchyHidden liabilities

Skills basedTeam skills Personal brand Personalised packages – not flex ben / wellbeingSelf serviceAlways on FeedbackFlexible hoursMultiple employersMultiple rates within the firm

Realtime reward statementsRealtime benchmarkingRealtime pay equityContingent AcquisitionsMultiple HR structures and hierarchiesSingle source of reward data

Page 14: HR Reward Technology - Neovation2020€¦ · Josh Bersin Briefing HR • Shift to Agile, Teams, Collaboration • Skills based roles not “Job Families” • Personalisation and

Solution

Page 15: HR Reward Technology - Neovation2020€¦ · Josh Bersin Briefing HR • Shift to Agile, Teams, Collaboration • Skills based roles not “Job Families” • Personalisation and

Agile Reward Framework

Skills basedTeam skills Personal brand Personalised packages – not flex ben / wellbeingSelf serviceAlways on FeedbackFlexible hoursMultiple employersMultiple rates within the firm

Realtime reward statementsRealtime benchmarkingRealtime pay equityContingent AcquisitionsMultiple HR structures and hierarchiesSingle source of reward data

HRIS

Payroll

Benefits

Pensions

Shares

Recognition

Reports Analytics

Page 16: HR Reward Technology - Neovation2020€¦ · Josh Bersin Briefing HR • Shift to Agile, Teams, Collaboration • Skills based roles not “Job Families” • Personalisation and

Realtime Total Digital Reward Platform / Simulator / Consolidator

HRISintegration

Tax ratesintegration

Sharesintegration

Other

Workdayintegration

AirIncintegration

Computershare/Fidelityintegration

Reward policy rules engine

Policy owners configure and maintain rules engine

Reporting• Reward managers• HR business partners• Finance • HR Analytics and Ai• Business managers

Employment Engagement• Total Rewards statements• Realtime feedback• Flex choices• Employee shares elections

Reward Administration• Policy documentation• Survey and benchmarking• Mobility cost estimation• Shares administration

Reward Management• Package modelling• Workforce planning• Restructuring & delayering• Mergers and acquisitions

Bespoke Applications• Client Applications

Data services for 3rd parties(e.g. Visier, PowerBI)

Data services for 3rd parties(e.g. Visier, PowerBI)

Platform as a Service (PaaS)

Page 17: HR Reward Technology - Neovation2020€¦ · Josh Bersin Briefing HR • Shift to Agile, Teams, Collaboration • Skills based roles not “Job Families” • Personalisation and

Josh Bersin BriefingHR

• Shift to Agile, Teams, Collaboration

• Skills based roles not “Job Families”

• Personalisation and flexible employment need to be accommodated

• Inclusion of contingent workers in HR analytics and Pay Equity analysis

• Freedom for innovative / disruptive acquisitions to operate outside of global MN HR norms

• Pay equity and diversity is a CEO issue (Davos, new regulations)

Tech

• HRIS One-stop shop won’t work

• 82 classes of application in HR Tech

• Intelligent task based applications / APIs

• Standard UX

• Culture is more important than tech in suppliers

• IT procurement has to be Agile – global centres of procurement “excellence” (some outsourced take too long. Global MNs fall behind dynamic disruptors)

Page 18: HR Reward Technology - Neovation2020€¦ · Josh Bersin Briefing HR • Shift to Agile, Teams, Collaboration • Skills based roles not “Job Families” • Personalisation and

Digital Reward Platform

Page 19: HR Reward Technology - Neovation2020€¦ · Josh Bersin Briefing HR • Shift to Agile, Teams, Collaboration • Skills based roles not “Job Families” • Personalisation and

https://youtu.be/55MlpJJCpJE

https://youtu.be/EAe7Ql5NkZs

https://youtu.be/CiQKWwRXDO4

https://youtu.be/jZ7guVQ8Pgk

https://youtu.be/4QQd4GcAdPA

https://youtu.be/fLkgvP2Gppg

https://youtu.be/DPlJWpS4CHA

Page 20: HR Reward Technology - Neovation2020€¦ · Josh Bersin Briefing HR • Shift to Agile, Teams, Collaboration • Skills based roles not “Job Families” • Personalisation and

uFlexReward as a Case Study