How Web 2.0 and Enterprise 2.0 will affect the Business Process
Transcript of How Web 2.0 and Enterprise 2.0 will affect the Business Process
HOW
WEB 2.0 AND
ENTERPRISE 2.0
WILL AFFECT THE
BUSINESS PROCESS
WEB 2.0
• WIKIS, BLOGS, SOCIAL NETWORKS, AND MASH UPS
• ONLINE COLLABORATION
• SOCIAL CHANGE
ENTERPRISE 2.0• WIKIS, BLOGS, SOCIAL NETWORKS,
AND MASH UPS, ONLINE COLLABORATION, SOCIAL CHANGE
FORBUSINESS PURPOSES
THE BUSINESS PROCESSWHAT IS THE GOAL………
TO MEET THE CUSTOMER’S NEEDS
THE BUSINESS PROCESS
WHAT ARE THE SPECIFIC INPUTS?
THE BUSINESS PROCESS
WHAT ARE THE SPECIFIC OUTPUTS?
THE BUSINESS PROCESS
ARE THE NUMBER OF ACTIVITIES PERFORMED IN
SOME ORDER?
THE BUSINESS PROCESS
HOW WILL IT AFFECT EACH ORGANIZATIONAL UNIT?
THE BUSINESS PROCESSARE WE CREATING VALUE OF
SOME KIND FOR THE CUSTOMER?
THE BUSINESS PROCESS
HAVE WE FULLY MET THE
CUSTOMER’S NEEDS?
IF SO……………..
THE BUSINESS PROCESSTHEY WILL RETURN!
THE BUSINESS PROCESSWEB 2.0 AND ENTERPRISE 2.0
DOES ENHANCE THE BUSINESS PROCESS.
HOW?
THE BUSINESS PROCESSTHROUGH ONLINE COLLABORATION!!
WIKISADD TO
TAKE AWAY
EDIT
BLOGGSCOMMENTARY
DESCRIPTION OF EVENTS
VIDEO AND GRAPHICS
INTRANETSIMPORTANT DOCUMENTS WITHIN THE
ORGANIZATION
UPDATES
COMPANY EVENTS
BUT…………. BE CAREFUL
• IF THEY ARE NOT UPDATED OR UTILIZED ON A DAILY BASIS PEOPLE CAN LOSE INTEREST……
AND HURT BUSINESS!!!
SO REMEMBER
• IN ORDER TO SUCCESFULLY APPLY WEB 2.0 AND ENTERPRISE 2.0 TO AN ORGANIZATION
• COLLABORATE AND UPDATE!!!!