How to Monitor NVC Session in Webex 22082014

8/10/2019 How to Monitor NVC Session in Webex 22082014

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1 © Nokia Solutions and Networks 2014

Validity:

Coverage: Global

Location: anywhere

Applicable for: all voice

NVC: How to monitor

ongoing session in WebEx

What is WebEx Meeting Center Audio Integration?

With the WebEx Meeting Center Audio Integration you are able to monitor and manage your participants

Center (= WebEx screen) during the meeting. Your participants do not have to be logged into WebEx Me

people who only use the Voice Conference are shown as “Call-in user”. You cannot see their names or th

This guide material consist of two parts:

1. One time set-up instructions

2. Information on how to utilize the monitoring capabilities

Benefits:

• Visual User Interface makes it easier to manage your participants during the meeting• You can mute and unmute your participants.

• You can also see who is an active speaker from a sign indicating the speaker or from a web camera p

activated when a person speaks.

Used for: With WebEx Meeting Center Audio integration

you are able to monitor your participants during the

Voice Conference call.

Background

For internal use




Validity:

Coverage: Global

Location: anywhere


NVC: How to monitor

ongoing session in WebExUsed for: With WebEx Meeting Center Audio integration



1. Go to https://nsn.webex.com

2. On WebEx main page click ’’My WebEx’’ tab

and ’’My Audio’’ from the left side menu 3. Click ”Add account” >> Add Teleconferencing

Account popup appears

Fill your Audio information:

Call in toll-free number

- Select your Country/region from a drop down list and add global acce- Ensure Toll-free button is checked

Call-in number

select your Country/region from a drop down list and add your local acc

Leader PIN & Conference Code

Enter your personal Leader PIN and Conference Code

Recording dial-out number

Leave it as default

Click OK / Update

1. Set up the audio integration (one time action)

For internal use

https://nsn.webex.com/

https://sharenet-ims.inside.nokiasiemensnetworks.com/Guest/Open/D440549883


https://nsn.webex.com/




Validity:

Coverage: Global

Location: anywhere


NVC: How to monitor





• Open ’Productivity Tools Setup’ from left menu, click Edit Settings link.

For internal use




Validity:

Coverage: Global

Location: anywhere


NVC: How to monitor




• Your updated Audio information will be stored

and ready to use.


If you wish to use WebEx productivity tools plug-in (add Voice Conferencinthe Outlook invitation), please follow these instructions.

For internal use






Validity:

Coverage: Global

Location: anywhere


NVC: How to monitor




2. How to use monitoring capabilities

Participants are

shown as WebExusers (green ball)

and as soon as they

dial in you can see

them as Call-in

Users.

In order to merge

these two entries

(WebEx entry and

call-in entry) the

participants have toenter their attendee

ID. It is found on the

”Join Teleconference”

pop-up or on the

Meeting Info tab.

See next slide

For internal use




Validity:

Coverage: Global

Location: anywhere


NVC: How to monitor




After joining the conference, participant enters

Attendee ID using a phone keypad (with any

phone device).

Attendee ID is a unique identifier for each

participant and it is used to merge the Meeting

Center and Voice Conference entries of a certain

participant >> See next slide

As a host please inform your participants to

perform this action. This has to be done every

time when joining a meeting.


For internal use




Validity:

Coverage: Global

Location: anywhere


NVC: How to monitor





For internal use




Validity:

Coverage: Global

Location: anywhere


NVC: How to monitor





In the old service you had to use two tools to perform call control.

Now you can monitor the call via WebEx Meeting Center.

You are now able to monitor your participants e.g.

>> you are able to see if there are participants on the phone line but

not in the WebEx (shown as call-in users)

>> you can see who is an active speaker (Sign next to the phone

symbol and the name is shown on speaking line). Please note that

people using the conference phone in a meeting room have to

choose whose attendee ID to use and they all are shown as that

person when speaking.

>> You can manage who can speak:1. Conference host is able to mute all incoming participants by

selecting option:

Participant – ”Mute on Entry”

2. Conference host is able to mute/unmute him/herself or other

participants

Terminating Meeting Center session also terminates the Voice

Conference

1.

2.

For internal use

How to Monitor NVC Session in Webex 22082014

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