5 STARS MANAGEMENT COURSES

In partnership with

5 STARS MANAGEMENT COURSES

In partnership with

Let’s start with an extraordinary

fact. The travel and tourism

sector is the world’s largest

employer. The World Travel &

Tourism Council predicts that it

wi l l generate 69 mill ion new jobs

by 2021. And the luxury hotel

industry is the jewel in the crown

of this bri l l iant ly upbeat sector

which is bucking the current

global trend. A shining example of

REAL LUXURY? WORKING IN AN EXPANDING SECTOR, KNOWING YOU’RE APPRECIATED AND FEELING CONFIDENT ABOUT THE FUTURE.

The luxur y hotel industr y

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professional ism and talent that

has been captivating the world

for over a century, providing new

generations with marvel lous

opportunit ies for career progress,

satisfaction and high- level

recognit ion.

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Partner Hotels In Italy:orte Vi l lage Resort (Pula, Cagl iari)Hotel Vi l la d’Este (Lago di Como)Hotel Bulgari (Mi lano)Westin Palace Hotel (Mi lano)Le Méridien Gal l ia (Mi lano)Four Seasons Hotel (Mi lano)Principe di Savoia - Dorchester Col lection(Mi lano)Hotel Principi di P iemonte (Torino)Hotel Eden (Roma)Hotel St . Regis (Roma)Westin Excelsior (Roma)Hotel de Russie (Roma)Rome Caval ieri Hi lton (Roma)Hotel Parco dei Principi (Roma)Hotel Savoy (Firenze)Castel Monastero (Siena)Hotel Continental (Siena)Armani Hotel (Mi lano)

Gran Mel iá Hotel (Roma)Sol Mel iá (Mi lano)Four Seasons Hotel (Firenze)Sheraton Mi lan Malpensa AirportHotel & Conference Center (Mi lano)First Luxury Art Hotel (Roma)Hotels Orient-Express (Venezia, Firenze, Ravel lo, Portof ino)Hotel Cipriani (Venezia)Pul lman Timi Ama Sardegna (Vi l lasimius)Gran Hotel Alassio (Alassio)Golden Palace (Torino)Palazzo Arzaga Hotel Spa & Golf Resort (Calvagese del la Riviera)

Outside Italy:Hotel Metropole (Montecarlo)Hotel Fairmont Montecarlo (Montecarlo)Hotel de Paris (Montecarlo)Brown’s Hotel (Londra)Montecarlo Bay Hotel & Resort (Montecarlo)Hi lton Amsterdam

(Amsterdam)Hotel Bagl ioni (Londra)Ritz Carlton(Barcel lona)Constance Lémuria Resort(Prasl in-Seychel les)Rocco Forte Hotel(Abu Dhabi)The Ritz London (Londra)Masonrose (Londra)W Barcel lona (Barcel lona)Regent (Berl ino)Hotel de Rome (Berl ino)Hotel Lancaster (Parigi )

WHAT OTHER JOB ENHANCES ALL ASPECTS OF YOUR PERSONALITY, FROM GENERAL ORGANISATIONAL SKILLS TO ATTENTION TO DETAIL AND THE WARMTH OF A SMILE?

The legend of luxury hospital ity

began in the late 19th century –

the era of the Grand Hotels – and

it retains just the same al lure

today. Working in this sector

means enriching and honing

every aspect of your personal ity

and professional ski l ls. As wel l

as the highest standards of

organisation and international

openings, five-star style a lso

means the warmth of a smile,

attention to detai l , e legance,

sensit iv ity, discretion. Five-star

style means stunning locations,

gourmet restaurants, wonderful

spas and sports equipment a

professional would be proud of.

The luxury hotel industry has

chosen the Ital ian tradit ions

and experience of Forte Vil lage

Resort , symbol of the luxury

Eleganzia group , as one of its

f inest sources of inspirat ion.

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An outstanding CV

WHERE CAN YOU FIND A SCHOOL THAT COMBINES A GROUP LIKE ELEGANZIA, A GLOBAL SYMBOL OF LUXURY, WITH ONE OF ITALY’S TOP UNIVERSITIES?

What do we need to be

competit ive in an increasingly

global market? Uniqueness

and the highest standards of

training. But most of al l we

need to assess and perfect our

experiences every day, l ia is ing

constantly with key f igures from

the luxury tourism industry. To

meet these needs, in 2008 Forte

Vil lage, World’s Leading Resort

for the past 15 years, and the

prestigious LUISS Business School

set up the Hotel Business School

in the wonderful sett ing of Pula,

just outside Cagl iari , Sardinia.

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The unique Hotel Business School

The core phi losophy behind

its Master in Five Stars Hotel

Management is meeting and

interacting with managers from

Forte Vi l lage and executives

from the very f inest names in

luxury hospital ity, including Four

Seasons, Bulgari , Starwood, Hi lton

and Orient Express. Exposure

to this type of training gives

students access to highly sought-

after placement opportunit ies.

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Master in Five StarsHotel Management

WHY IS OUR MASTER’S SO SPECIAL? BECAUSE 95% OF OUR STUDENTS HAVE ALREADY LANDED PRESTIGIOUS JOBS IN ITALY AND BEYOND.

The international Eduniversal

organisation, which selects the

best master ’s programmes in

the Business School sector, has

ranked our Master in Five Stars

Hotel Management N° 1 on its

l ist of the best post-graduate

schools in Italy, and an

impressive 5th on its “golden l ist”

of the best courses in the world.

The secret of our success? Our

innovative approach, professional

lecturers, the scale and qual ity

of our theoretical and practical

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training in every aspect of hotel

management, and our constant

reference – in the classroom and

on internships – to the style of

the luxury sector. Why are we so

proud of our results? Because

95% of our pupils have already

landed prestigious posts in

Italy and beyond.

Tourism and Hospitality Management

World's No. 5

Master in Five Stars Hotel Management

LUISS BUSINESS SCHOOL

Our course has a l imited number of places, with a maximum of

30 students per academic year. Our students (from Italy and

other countries) come from various academic and professional

backgrounds:

- young graduates who have set their s ights on pursuing a

prestigious career with management roles in the high-end hotel

industry;

- professionals who currently hold or plan to hold management roles

and functions in the hotel and tourism industry and are keen to

expand their knowledge to boost the success of their organisation;

LOOKING FOR A PRESTIGIOUS, DYNAMIC, INTERNATIONAL CAREER THAT WILL OPEN THE DOORS TO ELEGANCE AND LUXURY?YOU’VE FOUND IT RIGHT HERE.

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Participants on the Master’s course

- high-school graduates who already have specif ic experience of

the industry and are aiming to achieve the highest level of personal

and professional growth.

Appl icants for the course must have an excel lent standard of Engl ish

and a good level of Ital ian (for non-Ital ians), f i rst-rate computer ski l ls

and knowledge of the main IT appl ications. Students must also be ful ly

avai lable to travel for placements and internships.

Formazione

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Women

HousekeepingGroup Off iceBooking Off iceSPARevenue ManagementSales&Marketing/Web MarketingFood&BeverageAdministrat ion and FinanceManager’s Off ice AssistanceManager’s Off iceRooms Division

Hotel school diploma

High school diploma

Other

Science background

Law background

Tourism background

Languages background

Humanit ies background

Pol it ics background

Economics background

Men

Placements for first four years Age

Training Participants

52% 48%

20-25

26-30

31-35

+ 35 5%

14%

35%

46%

4%

2%

8%

18%

9%

8%

5%

2%

15%

29%

Formazione

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The Master ’s qual if ication consists of an intensive 11-month training

course, div ided as fol lows:

- 5 months of classroom learning

- 6 months internship at f ive-star Hotels and Resorts

The course is extraordinary for the exceptional level of its teaching

staff. As part of the Master ’s course, students attend prestigious

lessons given by lecturers from Cornel l University, Harvard Business

School and Luiss, as wel l as industry professionals and CEOs and

General Managers from leading companies in the sector.

THEORY AND PRACTICE, TOGETHER. IF WE DIDN’T HAVE SO MANY YEARS OF INTERNATIONAL SUCCESS BEHIND US, WE COULDN’T OFFER SUCH AN EXTRAORDINARY EXPERIENCE.

The on-site teaching programme at the Hotel Business School includes

a combination of classroom lessons, tutorials with professionals,

v isits to industry exhibit ions and seminars and visits to hotels and

businesses.

Lessons are held from Monday to Friday from 9 a.m. to 6 p.m. , and

occasional ly on Saturday mornings.

Structure of the course

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WHAT DOES MANAGING A LUXURY HOTEL MEAN? USING YOUR SAVOIR-FAIRE TO CREATE A WORLD OF STYLE AND ELEGANCE.

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The syl labus is divided into modules, concentrating on four ski l ls areas:

The teaching syllabus

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General Management.

Basic introduction to company management with

the focus on hotels. Subjects include:

- Company management

- Accounting & Finance

- Sales Strategy

- Marketing & Product Development

- Company Law for the Tourism Sector

- Tourism Management.

Personal Development.

Transversal concepts on which students can bui ld

their management ski l ls. Subjects include:

- Leadership & Team Bui lding

- Publ ic Speaking

- ICT

- Computerised Hotel Management Systems

- Business Engl ish

- Drama.

Hospitality Management.

A closer study of the central themes of hotel

management and preparation for deal ing with real-

l i fe, work-related situations. Subjects include:

- Cornel l University Modules: CHESS (Hotel

administrat ion simulat ion) & CRASE (Restaurant

administrat ion simulat ion)

- International Sales

- Hotel Marketing

- Revenue Management

- Communication & PR

- Luxury & Design

- Health & Safety

- Administrat ion & Report ing

- Housekeeping

- Rooms Division Management

- Food & Beverage

- MICE

- Spa Management

- Human Resources Management

- Cuisine

- Franchising & Management

- Hotel Design & Planning

- Reception & Concierge Services

- Sport and Entertainment Management.

Practical Area.

During their classroom learning sessions, students

are divided into groups and complete project work.

In the f inal weeks of the course, students also

receive on-the- job training in various departments

around Forte Vi l lage Resort.

Limited places

Voted Italy ’s N°1 Master ’s by

Eduniversal

Lecturers from Cornel l

University

Lessons & workshops run

by GMs and CEOs from leading

companies in the luxury sector

Lecturers from Harvard

Business School

Voted world’s 6th best

Master ’s by Eduniversal

Visits to events and exhibit ions in Italy and

abroad

Alumni network

On-the- job training at

Forte Vi l lage Resort

95% of placements

at the world’s top hotels through our dedicated

off ice

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London

Paris

Monte Carlo

Como Venice

Rome

Pula

Brindisi

Taormina

Siena

AmsterdamBerlin Moscow

Barcelona

Seychelles Abu Dhabi

PortofinoFlorence

MilanTurin

A 6-MONTH INTERNSHIP IN ITALY OR BEYOND. WHO ELSE OFFERS YOU THE CHANCE TO TEST YOUR SKILLS IN THE FIELD AT THIS LEVEL?

Internship & Placement

What makes the Hotel Business School truly unique is its on-site

Placement Off ice. With dedication and a huge range of contacts, the

Off ice helps take care of students’ futures, support ing them through

Career Coaching, CV, Job Positioning, Networking and Counsell ing

activities.

At the end of the classroom teaching stage, al l Master ’s students

undertake a six-month internship at f ive-star Hotels and

Resorts in Italy and beyond. The location of each internship is agreed

in conjunction with the Course Director. On completing their Master ’s

and having gained experience in the hotel sector, students are ready

for management roles in the fol lowing areas:

General Management, Planning, Revenue Management, Sales &

Marketing, Food & Beverage, MICE, Human Resources, Business

Consultancy, Room Division.

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UNDERSTANDING THE PRESENT, KEEPING PACE WITH NEW DEVELOPMENTS AND IMAGINING THE FUTURE: THE REAL SUBJECTS OF OUR COURSE.

Advisor y Board

The Master in Five Stars Hotel Management has an outstanding

Advisor y Board which draws up strategic approaches and ensures

the course keeps pace with the latest developments and trends

in the hotel and tourism industry, with part icular emphasis on the

5-star sector.

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Advisor y Board:Massimo EgidiRector, LUISS Business SchoolFranco FontanaDirector, LUISS Business SchoolLorenzo GiannuzziGeneral Manager, Forte Vi l lage ResortEzio IndianiGeneral Manager, Hotel Principe di SavoiaMi lan Marcel LevyGeneral Manager, Hotel Eden, RomaPiergiorgio MangialardiTurimoRE Partner, Course Director, Master in Five Stars Hotel Management Clemente MimunJournal ist , Head of TG5 news programme

Management Board:Paolo MancusoDirector, Hotel Business SchoolGiorgio SecciCo-ordination & Development DirectorMagno Cristiani Resident Manager, Forte Vi l lage ResortAndrea PorcuTraining and Company Consultant, Expert on Management SystemsClaudio MitidieriHuman Resources Director, Eleganzia Group

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THE GREAT LEADERS IN THE 5-STAR HOTEL SECTOR ARE THE GREAT TEACHERS ON OUR COURSE. WANT TO BE ONE OF OUR GREAT STUDENTS?

Faculty

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The Master in Five Stars Hotel Management faculty is made

up of prominent university lecturers, company consultants and

professionals from Italy and beyond. Dialogue and integration between

the academic and professional worlds make our Master ’s dist inctively

original , ensuring the closest possible l inks between teaching and the

business world.

Our faculty members:

Stefano BiscioniPresident, Executive Search InternationalPaolo Boccardell iAssociate Professor of Strategy at LUISS - RomeAndrea CacchioneBusiness Value Training ConsultantRubina CalellaAssociate Director, Executive Search InternationalAngelo CerinaSpa Director, Forte Vi l lage ResortAlberto CirioFashion & Luxury ExpertLuisa Coll inaLecturer in Design at Pol itecnico di Mi lano Roberto CossuAuditor at the Revenue Agency, Ital ian Ministry of Economy and FinanceMagno CristianiResident Manager, Forte Vi l lage ResortJean Marc DroulersManaging Director, Vi l la D’Este SpAAntonio DucceschiArea Director of Sales & Marketing, Fairmont Hotels Monte CarloEric EganInterior Designer and Project Manager for Five Star Hotel and Luxury Residential ProjectsEmanuele FanutzaBusiness Development Manager, Micros-Fidel io ItalyAlex FattorinDirector, RE DGPA SGRAndrea Fil ippiExecutive Director Worldwide Sales, Orient ExpressGabriele GalieniGeneral Manager, Dolce Vita Hotels Group, ItalyLorenzo GiannuzziManaging Director, E leganzia Hotels & SpasEzio IndianiGeneral Manager, Principe di Savoia, Mi lanGiorgio LazzaroSenior Lecturer in Marketing at SDA Bocconi , Mi lanMeenaz Li laniExecutive Director Global Sales, EMEA Fairmont-Raff les-SwissôtelMarcel LevyGeneral Manager, Hotel Eden, Rome

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Paolo MancusoDirector of Projects & Business Development, E leganzia Hotels & Spas Francesco AtzeriManaging Director, FA TravelPiergiorgio MangialardiTurismoRE Partner, Director of Studies, Five Stars MasterAlan MantinDevelopments Director Southern Europe & Africa, Hi lton HotelsMarco MarocchiSales & Marketing Director, Alcamorett iClaudio Miorell iBoard Member, MeridianaAlessandra Nicchiarell iAsset Management Training ConsultantElie OfekProfessor in the Marketing Unit at the Harvard Business SchoolMichele PaniGeneral Manager, Palazzo ArzagaRoberto Pernas AlonsoGroup Marketing Manager, E leganzia Hotels & SpasPiergiorgio PerroneBusiness ConsultantGabriele PiccoliAssociate Professor at University of Sassari , CHR Visit ing Fel low at Cornel l UniversityLuca PiroloMarketing Lecturer at LUISS Business SchoolAndrea PorcuTraining and Company Consultant special is ing in Management SystemsAndrea PrevostiGeneral Manager, Castel MonasteroSonia Proietti ChecchiGeneral Manager, Palazzo Margherita - Francis Ford Coppola Luxury HotelsPatrizia QuarteroIndependent Architecture & Interior Design ProfessionalAldo SansoneDirector, S&M EleganziaDionigi ScanuLawyer and Lecturer at University of Cagl iariGiorgio SecciTraining Manager, E leganzia Hotels & SpasSandro SergiInterior DesignerRino ScoppioIndependent training consultant

Dyan StoneRevenue Management Consultant for the ABCD Stone CompanyGianfranco StrinnaEngineer and Company ConsultantGianluca SparacinoCorporate Director of Food & Beverage Europe, Middle East and Africa, Four Seasons Hotels and ResortsAlex SusskindAssociate Professor at the School of Hotel Administrat ion at Cornel l UniversityDonato Spinell iGeneral Manager, Hi lton Garden Inn, Bari & MateraCarol TaharIndependent Revenue Management ConsultantAlberto ValenzaHuman Resources Director, Starwood Hotels & Resorts Worldwide IncFabio VigitelloGM, Principi di P iemonte, TurinAngelo VignolaSales Manager, E leganzia Hotels & SpasFrancesco ZurloAssociate Professor of Industrial Design at Pol itecnico di Mi lano

Enrolment

Requirements:

- Degree or extensive experience in the hotel sector

- knowledge of English

The Master’s course includes:

- teaching materials

- Outdoor Team Building and On-the-Job Training activities

- personal support for classroom learning and for internships

and placements

- company visits and seminars

- visit to ITB exhibition, Berlin

Bursaries are avai lable to cover part of the tuit ion fees. The

international prestige of the Master ’s is guaranteed by lecturers and

experts from leading European Business Schools and our partnership

with top 5-star Hotels and Resorts, where our internships take place.

For information on the Master ’s course and detai ls of how to apply for

an interview:

Tel . +39 070 924 6278 +39 070 921 8097 +39 338 600 1266

Emai l : info@masterf ivestars.com

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FORTE VILLAGE RESORT HAS EPITOMISED LUXURY AND ITALIAN ELEGANCE FOR THIRTY YEARS. OUR MANAGERS HAVE BEEN SCHOOLING THE WORLD FOR THIRTY YEARS TOO.

Forte Vil lage Resort:experience our excellence

Great teachers pass on their learning. And Forte Vil lage Resort is

no exception: with thirty years of constant growth and international

success, our resort is a leading l ight in the luxury hotel industry.

Forte Vi l lage has been voted the World’s Leading Resort for the past

fourteen years, and the World’s Leading Green Resort s ince 2010.

Even more importantly, for many years our managers have been

bringing the experience, taste and style they learn at our hotels,

restaurants and Spa to the rest of the f ive-star hotel sector. We have

always been leaders. Our natural gift for teaching and the pleasure of

passing on our knowledge to new generations inspired us to set up

the Hotel Business School . What do we teach our students? We teach

them what we are.

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