Introduction

iRikai (“rikai” being Japanese for “~understand”) is a New Delhi, India based soft skills training firm. iRikai

provides onsite and online training solutions for companies and individuals in 8+ countries. iRikai also runs

India’s biggest platform for freelance corporate trainers (iTrainer). iRikai specializes in cross cultural

training programs, with a focus on Indo-Japanese business trainings. This is a preview of a Japanese work

culture for Indian employees training, with a focus on HoRenSo and PDCA techniques. For enquiries,

please get in touch with iRikai through email: contact@irikai.com or visit our website: www.irikai.com

© iRikai Learning Solutions Pvt. Ltd. Page 1

Proposed Program Coverage: Introduction to Japanese work culture for

Indian employees of Japanese corporations in India

Topic Objectives Methodology

Introduction and icebreaker

Recognize the importance of the workshop

List expectations from the workshop

Identify objectives of the workshop

Instructor led training Icebreaker Question based discussion

Introduction to Japanese Work Styles and Communication

Preferences

Introduction to and the importance of Kaizen

Contrast the cultural traits of Japanese firms vs. Indian, specifically on: o Time management o Working styles

Instructor led training Question based discussion Debrief

Introduction to Ho-Ren-So

Discuss the meaning of and barriers to effective communication in an organization

Learn the meaning of Ho-Ren-So – and the report-communicate-consult cycle

Identify the benefits of Ho-Ren-So in various contexts (supervisor-subordinate, client-vendor, colleague-colleague)

Case study: Importance of Ho-Ren-So in Indian context

Instructor led training Group activity Debrief

Introduction to PDCA Meaning of PDCA

Plan: Learn tools for effective planning (Drill Down, Fish Bone)

Do: Learn “creative thinking techniques” to generate feasible solution set

Check: Learn to test and measure the results

Act: Learn to refine and implement the final solution, iteration

Case study: Applying PDCA in Indian context – challenges and solutions

Instructor led training Group Activity Debrief

Professional Productivity Tools

and Wrap up

Learn basic productivity tools which can assist in increasing efficiency: Time Management & Prioritization

Review of the day’s outcomes

Instructor led training