Homes 2012 repairs delivery models - 10 15 - 11am 15 nov 2012
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Chair: Jane Nelson Executive Director, Mears Group Repairs Services – Delivery Models
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Presentation from Homes event - Identifying & implementing the best repairs delivery solution for your organisation.
Transcript of Homes 2012 repairs delivery models - 10 15 - 11am 15 nov 2012
Chair: Jane NelsonExecutive Director, Mears Group
Repairs Services – Delivery Models
Panel of Experts
Robert Mannion, Head of Property ServicesWillow Park Housing Trust
Mathew Baxter, Managing Directorechelon consulting David Lingeman, Group Director of Property Services A2Dominion Group
Delivery Models
• DLO
• Managing Agent
• Wholly Owned Subsidiary
• Joint Venture Companies – Limited Liability Partnerships
• Outsourced Partnering
Make v Buy
Social Landlord
Director of Property Services
DLO
Reactive
Contract
Outsourced
Service Delivery Team
Term Brief
Planned
Internal Maintenance Service (DLO)
Building Maintenance Contractor
Social Landlord
Managing Agent
Contract
Building Maintenance Contractor
Social Landlord
Director of Property Services
Reactive
Planned
Internal Maintenance Service (DLO)
Term Brief
Wholly Owned Subsidiary (WOS)
WOS Board
Contract 1
Contract 2
Service Provide
r
Client Rep
Wholly Owned
subsidiary
Social Landlord
Building Maintenance Contractor
Service Delivery Team
Head of Service
LLP
LLP
Specialist Term Brief
SLAMembers Agreemen
t
Contract 2
Step-in Agreeme
nt
LLP 2Service
Delivery Team
Contract 1
LLP Signatory
to MA
BM Contractor signatory to Contract 1
Social Landlord
Building Maintenance Contractor
Term Brief
Members Agreemen
t
Panel of Experts
Robert Mannion, Head of Property ServicesWillow Park Housing Trust
Mathew Baxter, Managing Directorechelon consulting David Lingeman, Group Director of Property Services A2Dominion Group
