ACI Global Training Newsletter - January 2016

HEADLINES

ACI’s Global Training welcomes you to 2016! 3

ACI Accredited Training Institute initiative 4

ACI Developing Nations Airport Assistance Programme 2016 semi-

nars

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Meet our faculty: Patrick Lucas 12

Featured course: Online - Airport Environmental Management 13

What’s on the horizon for training in 2016? 14

Course calendar, February–April 2016 21

ACI Global Training Newsletter - January 2016

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ACI Global Training Newsletter - January 2016

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ACI’s Global Training welcomes you to 2016!

As we know, continuing education is essential to the safe, secure and sustainable leader-

ship and development of airports. The amount of knowledge required in our various roles

cannot be obtained simply through on-the-job experience.

The knowledge and skills we require in the dynamic airport business continue to change

rapidly in a world where customer-centric airport management varies from government-run

to fully privatized models. With this in mind, it is clear that going forward there will be an in-

creasing need to demonstrate ongoing education and competency in both airport leadership

and operations.

For ACI’s Global Training (GT) department, keeping abreast of current and upcoming

change has given us the ability to lead by serving our members and World Business Part-

ners with high-quality educational programmes.

What can ACI Members look forward to in 2016?

To put this into practical terms and to ensure we provide our members with the best training

services to make 2016 a successful year, I would like to provide you with an update of what

the GT has in store for this year:

The addition of two new training centers to serve you better:

Sangster International Airport – Montego Bay, Jamaica

San Francisco International Airport – California, USA

Hosting of the 2016 Airport Executive Leadership Programme at Miami International

Airport, 5–10 June 2016

Multiple iterations of the ever popular ACI-ICAO Airport Management Professional Ac-

creditation Programme (AMPAP)

Introduction of the ACI Accredited Training Institutes programme

New classroom and online course development in the areas of customer service, eco-

nomics, safety and security

Enhanced offering of in-house customized courses

Translation of the Online Learning Centre Certificate in Airside Safety into French

If you have any ideas, suggestions or feedback on our newsletter or our courses, please

feel free to contact me at training@aci.aero

Kevin-Michel Caron

Head, Global Training and DNA Assistance Programme

Team Leader, AMPAP Steering Committee

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ACI Accredited Training Institute initiative

By John Webster, Senior Manager, Global Training

The ACI Accredited Training Institute (ATI) initiative is a network of airport training

units that offer performance-based, up-to-date courses and other learning activities

accredited by ACI that meet international standards for quality in workplace learning.

The purpose of the ACI ATI initiative is to help airport training departments develop

and offer quality learning opportunities that fully meet internationally recognized

standards for excellence in workplace learning. The project reflects the fundamental

principles that (a) on-going learning is a key component of organizational success; (b)

learning at work is about improving human performance; and (c) all performance im-

provements must reflect recognized standards.

The term “standard” commonly refers to one or more rules determined by an authority

to measure the quantity, quality, value or some other aspect of something. Standards

are also models for effective action; promoting standards therefore means adopting a

model of what can be done and how it can be accomplished. For workplace learning,

standards refer to human performance. Training standards reflect the models used to

create learning activities and ensure they are carried out effectively and efficiently.

Standards exist that define effective workplace learning, how it should be developed

and implemented, and what should be the corresponding duties and responsibilities of

practitioners. In particular, standards have been developed for:

instructional design;

instructional delivery and facilitation;

measurement and testing; and

management of learning activities.

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ACI Accredited Training Institute initiative (continued)

ACI expects each institution seeking accreditation under this programme to first

demonstrate the adoption and implementation of relevant standards. The main pur-

pose of ACI’s accreditation programme is therefore to work cooperatively with airport

training departments to create quality learning activities that lead to measurable hu-

man performance improvement in the areas of:

safety;

security;

economics;

environment;

facilitation; and

airport operations.

Figure 1: Standards in Workplace Learning

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ACI Accredited Training Institute initiative (continued)

To achieve this purpose, ACI has set up a mechanism to:

receive and review relevant documentation to confirm that training

meets documented needs, that courses or other learning activities were

prepared in accordance with approved methods and standards, and that

they achieve expected outcomes;

confirm that facilitators are accredited by a recognized authority and

therefore qualified to lead instructional activities;

manage a process to continually measure results and confirm that learn-

ing activities offered through the ATI network continue to meet estab-

lished objectives and standards;

identify partner institutions that can offer, adapt or translate ACI courses

as needed; and

market locally developed accredited courses through the ATI network.

The benefits of belonging to this network include:

global airport industry recognition for meeting international standards of

excellence in training for course design, content and delivery;

issuance of ACI co-branded certificates to students who successfully

complete the approved ACI training programmes;

web and publication listings as an ACI ATI;

permission to use the ACI ATI logo for specified promotions and ap-

proved ACI courses;

eligibility to become an official ACI Training Centre, if not already the

case; and

eligibility for existing ACI Training Centres to get ATI status and receive

a preferential discounted on the annual ATI membership fee.

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ACI Accredited Training Institute initiative (continued)

ACI is pleased to announce that this initiative has been officially launched in 2016 with

many of our member airports showing significant interest in being active participants.

From the end of last year, we have had two ACI Training Centres in Europe and Asia

that have been involved in the pilot and testing phase to become an ATI, and each or-

ganization is at different stages in the validation process.

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ACI Global Training Newsletter - January 2016

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ACI Developing Nations Airport Assistance Programme 2016

seminars

By Melisa Monje, Manager, Global Training

With the continued growth of aviation worldwide, the need to increase airport excel-

lence in the fields of management, economics, safety, security and operations in de-

veloping countries is also growing. In order for ACI to play an even stronger role and

to increase the capacity already provided by the semi-annual ACI Fund seminars, the

World Governing Board has approved the creation of an additional programme known

as the ACI Developing Nations Airport (DNA) Assistance Programme.

The DNA Assistance Programme’s objective is to support member airports in develop-

ing countries through offering no-cost and low-cost training and capacity-building that

supports other ACI initiatives.

For more information on the DNA Assistance Programme, please click here

Upcoming DNA Seminars:

2016 DNA Seminar Schedule

Seminar Topics Date Language Location

Non-Aeronautical Revenues 13–14 April English Cairo, Egypt

Airport Security 13–14 April English Cairo, Egypt

Air Service Development 21–22 April English Gold Coast, Australia

Airport Statistics 25–26 April English Montego Bay, Jamaica

Leadership 22–23 October English Maputo, Mozambique

Air Service Development 22–23 October English Maputo, Mozambique

ACI AFRICA Secretary General Ali Tounsi with participants during the 27th ACI DNA Seminar on Airport Collabora-

tive Decision Making in Hammamet, Tunisia, held from 23–25 October 2015

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Meet our faculty: Patrick Lucas

Patrick Lucas joined ACI in April 2011. As Senior Manager, Eco-

nomics and Statistics, Patrick is responsible for ACI’s analytical

outputs and for overseeing its global data collections. In addition

to client reports and statistical consulting services, he leads the

authorship, analysis and production of ACI’s two major flagship

publications: The ACI World Airport Traffic Report and the ACI Air-

port Economics Report. Patrick is also the secretary for the Statis-

tics and Forecasting Subcommittee, which reports to ACI’s Eco-

nomics Committee.

Prior to joining ACI, Patrick worked as a statistician for a United Nations statistical of-

fice where he contributed to major global reports aimed at measuring economic and

social progress based on internationally comparative data. In this role, he was also

responsible for indicator development, survey planning and design, training and meth-

odological standardization across Member States.

Patrick holds a bachelor’s degree from McGill University and a master’s degree in

economics with specialization in applied econometrics from Concordia University.

Please see below for Patrick’s upcoming courses.

*AMPAP elective course

Date Month Course Location Country

25–26 April 32nd ACI DNA Seminar: Airport Statistics Montego Bay Jamaica

17–21 October ACI/ICAO User Charges* (co-teaching) Montreal Canada

7–9 November Introduction to Airport Economics Istanbul Turkey

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Featured course: Online - Airport Environmental Management

This course investigates the principles of sustainable development and environmental

management. It covers the key environmental impacts associated with airport opera-

tions and growth, the benefits gained from effective environmental management and

the essential elements of implementing an Environmental Management System

(EMS) at your airport.

Course content

Introduction to airport environmental management and sustainable development

Airport noise management and community relations

Local air quality

Climate change and greenhouse gas emissions

Airport resource management

Airport waste management

Implementing an environmental management system

Individual written environment assignment

Upcoming online sessions:

Dates

8 February–18 March 2016

4 July–12 August 2016

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What’s on the training horizon for 2016?

We’re offering a new study guide, new courses and more languages.

ACI’s Online Learning Centre (OLC) is looking ahead with great excitement. We have

been working hard to develop a new study guide, new safety courses and more lan-

guages by offering many of our existing safety courses in both French and Spanish.

New study guide for the Airport Operations Diploma Programme

(AODP)

Due to popular demand, we are developing a study guide for our industry-leading Air-

port Operations Diploma Programme (AODP).

The study guide will assist students by providing them with a summary of key con-

cepts and facilitating the practical application of these concepts to their local airport

environments.

Due for release in mid-2016, the study guide will be integrated into the curriculum of

all new AODP enrolments. It will also be available on a complimentarily basis to all ex-

isting AODP students through their OLC account.

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What’s on the training horizon for 2016? (continued)

New safety courses

We are pleased to announce two new OLC airport safety courses for 2016:

Emergency Management and Contingency Planning; and

Apron Safety Management, Markings and Signs

Safety courses in French and Spanish

We are also delighted to report that all OLC courses within the Certificate in Airside

Safety will be available in both French and Spanish this year.

The courses are as follows:

Airside Safety Training;

Safety Management Systems Training;

Human Factors Safety Training;

Wildlife Hazard Management; and

Runway Safety Management

Click here to view our course list.

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Course calendar, February–April 2016

*This course can be taken as an elective for the Airport Management Professional Accreditation Programme (AMPAP)

To view the full calendar click here

or send us an email at training@aci.aero

Click here to register for a course.

Date Month Course Lan-

guage

Member Price US$

Non-member

Price US$ Location Country

8–18 Feb– Mar Online – Airport Environmen-tal Management*

English 1,680.00 2,500.00 Montreal Canada

15–19 February EASA Implementing Rules for Aerodromes

English 1,500.00 2,170.00 Athens Greece

22–26 February GSN 1 – Safety Management Systems

English 1,500.00 2,170.00 Istanbul Turkey

22–26 February GSN 5 – Advanced Safety Management Systems

English 1,500.00 2,170.00 Kuala Lumpur Malaysia

2–4 March Introduction to Airport Eco-nomics

English 975.00 1,450.00 Incheon South Korea

7–11 March Apron Management English 1,500.00 2,170.00 Port of Spain Trinidad and

Tobago

13-17 March Airline Management for Air-port Professionals*

English 1,680.00 2,500.00 Abu Dhabi UAE

14–18 March Developing a Customer Ser-vice Culture at Airports*

English 1,680.00 2,500.00 San Francisco USA

14–18 March GSN 2 – Airside Safety and Operations

English 1,500.00 2,170.00 Istanbul Turkey

20-24 March Airport Human Resource Management*

English 1,680.00 2,500.00 Abu Dhabi UAE

21–23 March Wildlife Hazard Management English 975.00 1,450.00 Dublin Ireland

28–1 Mar–Apr Security and Facilitation English 1,500.00 2,170.00 Bucharest Romania

4–8 April Implementing Branded Cus-tomer Service Programmes at Airports

English 1,500.00 2,170.00 Incheon South Korea

4–8 April ACI/ICAO Aerodrome Certifi-cation*

English 2,000.00 2,000.00 Montreal Canada

4–8 April GSN 6 – Aerodrome Auditing and Compliance

English 1,500.00 2,170.00 Kuala Lumpur Malaysia

10–14 April Airport Enterprise Risk Man-agement

English 1,500.00 2,170.00 Abu Dhabi UAE

11–13 April Airport Air Service Develop-ment

English 975.00 1,450.00 Bucharest Romania