ACI World Report February 2013
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AIRPORTS COUNCIL INTERNATIONAL The Voice of the World’s Airports World Report INSIDE THIS ISSUE • Message from Angela Gittens, Director General, ACI World • Lou Turpen, Former ACI World Governing Board Member, Inducted into the Living Legends of Aviation • Young Aviation Professionals Programme Launched by ACI, ICAO and IATA • Global ACI-ICAO Airport Management Professional Accreditation Programme (AMPAP) • ACI 5th Annual Economics and Finance Conference (Singapore) • Passenger Traffic Posts Moderate Growth as Air Freight Moves into Positive Territory in November • New ACI Global Traffic Forecast (2012 - 2031) • New Employees Join ACI World • Airport Service Quality (ASQ) • ASQ Retail: Benchmarking Commercial Services • ACI Data and Statistics Services • ACI Global Training: Airport Operations Diploma Programme • ACI Global Training - 2013 Programmes and Courses • Airports and Succession Planning • World Business Partners (WBP) News Flash • ACI Welcomes New World Business Partners • Airport Cities World Conference and Exhibition • Regional World Business Partner Contacts • 2011 World Airport Traffic Report • Airport World Magazine • Events Calender 2013 • ACI Publications FEBRUARY 2013
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ACI World Report February 2013
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1ACI World Report – February 2013
AIRPORTS COUNCIL INTERNATIONALThe Voice of the World’s Airports
World ReportI N S I D E T H I S I S S U E
• Message from Angela Gittens, Director General, ACI World• Lou Turpen, Former ACI World Governing Board Member, Inducted into the Living Legends of
Aviation• Young Aviation Professionals Programme Launched by ACI, ICAO and IATA• Global ACI-ICAO Airport Management Professional Accreditation Programme (AMPAP)• ACI 5th Annual Economics and Finance Conference (Singapore)• PassengerTrafficPostsModerateGrowthasAirFreightMovesintoPositiveTerritoryinNovember• NewACIGlobalTrafficForecast(2012-2031)• NewEmployeesJoinACIWorld• Airport Service Quality (ASQ)• ASQ Retail: Benchmarking Commercial Services• ACI Data and Statistics Services• ACI Global Training: Airport Operations Diploma Programme• ACIGlobalTraining-2013ProgrammesandCourses• Airports and Succession Planning• WorldBusinessPartners(WBP)NewsFlash• ACIWelcomesNewWorldBusinessPartners• Airport Cities World Conference and Exhibition• Regional World Business Partner Contacts• 2011WorldAirportTrafficReport• Airport World Magazine• EventsCalender2013• ACI Publications
FEBRUARY2013
2ACI World Report – February 2013
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Click on a Map to Visit an ACI Regional Web Site
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3 ACI World Report – February 2013
Dear Colleagues,
As predicted, the Trinity Conference set the toneforanauspicious2013.Withover300delegates in attendance, ourpartnershipwithTheMoodie Report and the gracious hosting of the Abu Dhabi Airports Company, weweretreatedtothelatest developments by airports, retailers and brand manufacturersaswellasreceived valuable lessons on the strategic use of social media and consumer technology. We also took the opportunitytobestowtheASQAssuredcertificationon King Fahd Airport, Damman and on the Abu Dhabi Airports Company for achieving the objective standardsofservicequalitymanagement.Thelinkbetweencommercialsuccessandservicequalityisastrongoneandwehaveintensifiedeffortstodeepentheunderstandingof the commercial side of airport management through educational programmes and conference content.
Global Training has also gotten off to a strong startwith100coursesalreadyscheduled.Wehave a coordinated plan of engagement and growthwiththeInternationalCivilAviationOrganisation(ICAO)whichseesACIasoneofitssolutionproviderstoimproveknowledgeofICAO standards and recommended practices
aroundtheworld.Wearejoinedwiththeminthe commitment to “leave no airport behind,” withourACIFundandcomplementaryDevelopingNationsAssistance(DNA)
programme and their AMPAP scholarship programme aswellasthelow-costoptions offered by the On LineCenter(OLC)whichisdeveloping more and more content.Wewillsoondeliverourfirstin-personcoursein Arabic, bringing our language coverage to four, withmoretocome.We have also gotten started on the project endorsed by the Members at the General Assembly to promote the use of Airport Collaborative Decision Making (A-CDM) as a means for aviation stakeholders to gain
efficienciesandbetterrecoverfromirregularoperations by using common technology protocols to communicate across the airport platform in real time.
2013alsostartedwithanAirportExcellence(APEX)inSafetyreviewattheHenriCoandaInternational Airport in Bucharest, Romania, thefirstofatleast18safetypeerreviewsthisyear. ICAO has been a strong supporter and partnerwithusatboththeHeadquartersandRegional levels.
Of course, our day-to-day priorities center on the delivery of the best possible outcomes
Angela GittensDirector General
ACI World
Message from Angela Gittens
4ACI World Report – February 2013
for airports and their communities and passengers. In addition to the delivery of valuable industry tools, solutions and publications that include our seminal economics reports, and the upcoming emergency preparedness handbook and economic regulatory manual, an organizational focus this year is for ACI to assume its role as a guardian of the interests of the travelling public.ACIwillprovidebestpracticeguidancefor airports on the facilitation of passengers duringirregularoperationsandwilladvocatefor sound policies at the ICAO Air Transport Conference in March. The A-CDM and the related project to help airports implement the Airport Community Recommended Information Services (ACRIS) are key elements of the initiative.
We are also formulating our approach to protect airport commercial revenue from the impending assaults arising from discussions at the World Health Organisation regarding alcohol and tobacco, from airlines that lobby for single till in airport economic regulatory schemes and place restrictions on passengers effectively prohibiting them from shopping at the airport and from governmental entities thatcauselongprocessingqueuesreducingpassenger satisfaction and propensity to buy.Theseareamongthetopicsthatwillbecovered at the 5th annual ACI Economics and Finance Conference in Singapore, 6-8 March andtheICAOConferenceinMontreal18-22March.
ACI remains fully committed to its members in everyregionoftheglobebywayofadvocacyon the international stage, the delivery of valuable industry tools, solutions and
publications and by our support for events that help our members take their airport and professionaldevelopmenttonewheights.Welookforwardtocontinuedsuccess.
Angela GittensDirector General ACI World
5 ACI World Report – February 2013
On18January2013atthestar-studded10thAnnualLivingLegendsofAviationAwardsattheBeverlyHiltonHotelin California, Lou Turpen, President of the San Francisco AeronauticalSocietywasinductedintotheLivingLegendsof Aviation. Lou served as a member of the Airports Council InternationalWorldGoverningBoardfrom1999through2004.
Louwaspresentedtheprestigiousawardandmedallionby“TheOfficialAmbassadorofAviation”,JohnTravolta,actorandwell-knownpilot.Consideredthemostimportantrecognitioneventinaviation,TheLivingLegendsofAviationAwardsrecognizessignificantcontributionsandachievementsduringaviation’ssecond hundred years.
AsthefirstairportexecutivetobeinductedintoTheLivingLegends of Aviation, Lou joins the ranks of astronauts Dr. Buzz Aldrin,NeilArmstrong,GeneCernanandColonelFrankBorman;industry leaders that include:
SirRichardBranson,EdselB.Ford,PaulAllen,BruceMcCawandBarronHilton;andactorsJohnTravolta,TomCruise,HarrisonFord, Morgan Freeman and Kurt Russell.
Lou holds a Civil Engineering degree from the United States Air Force Academy, a Masters degree in Business Administration and currently holds several Professional Engineering registrations. As formerCEOofSanFranciscoInternationalAirportfrom1981–1995andCEOofTorontoInternationalAirportfrom1995–2004,Lou’snotable contributions to the aviation industry include:
San Francisco International Airport (SFO)• Responsibleformorethan$7.3billioninairportcapital
redevelopment including a complete rebuild of the terminal complexatSFOfrom1979to1987.
• Theplanning,design,financingandinitialconstructionofthenewtwomillionsquarefootInternationalTerminalatSFOcompletedin2000.
Toronto Pearson International Airport (YYZ)• Thecompletionin2004ofatotalredevelopmentofYYZto
includetwonewrunwaysaswellasthereplacementof75%of airport terminal, cargo and maintenance facilities.
• Negotiatingthetermsofa60yearleaseoftheAirportfromtheGovernmentofCanadatotheGTAAwhichcommencedonDecember2,1996.
• Developing a strategic vision for the Airport Authority and directingtheplanninganddesignofatenyear$4.4billion(CAD)AirportRedevelopmentProgramcompletedin2004.
• Completionofan$800millioninstrategicacquisitionstosupporttheredevelopmentofYYZ.
• In2004YYZwasrecognizedasthemosttechnologicallyadvancedintheworldandtheGTAAwasnamedoneofthe“Top100”technologycompaniesinNorthAmerica.
• In2006theAirportwasnamedthe“BestGlobalAirport”bytheInstitute of Transport Management.
About the Living Legends of AviationThe“LivingLegendsofAviation”aredefinedasaviationentrepreneurs, innovators, record breakers, industry leaders, astronauts,pilotswhohavebecomecelebritiesandcelebritieswhohavebecomepilots.TheLegendsmeetyearlytorecognizeandhonorindividualsthathavemadesignificantcontributionsinaviation. Living Legends of Aviation is a registered trademark.
CLICK HERE TO VIEW LOU’S ACCEPTANCE SPEECH.
Lou Turpen, President of the San Francisco Aeronautical Society and former member of the Airports Council International World Governing Board
Lou Turpen, Former ACI World Governing Board Member, Inducted into the Living
Legends of Aviation
6ACI World Report – February 2013
On9January2013inMontreal,Canada,AirportsCouncilInternational (ACI) signed a Memorandum of Understanding withtheInternationalCivilAviationOrganization(ICAO)and the International Air Transport Association (IATA) establishing the global Young Aviation Professionals Programme.Theprogrammewillattractwell-qualifiedyoungaviationprofessionalswhohaveaninterestininternationalcivilaviationpolicydevelopmentandwillbringthose professionals to Montreal to the three organizations.
“ACIisproudtoworkalongsideICAOandIATAaswecontinue to develop professionalism in the industry,” said ACI World Director General Angela Gittens. “The global aviation business is becoming more complex and for thefirsttimethiswillgivethebestandthebrightestanopportunity to participate in its future development from three perspectives.” ApplicationsfortheYoungProfessionalsProgrammewillbeacceptedbeginningearlyin2013andtheselectedcandidateswillworkforfourmonthseachatACI,IATAand
ICAO.Theywillcontributetoworkprogramsrelatingtoaviation safety, security and environment focusing on the inter-relationshipsbetweenregulatoryactivitiesandtheairport and airline industries. TheprogrammepairswellwiththesuccessfulAirportManagement Professional Accreditation Programme (AMPAP)whichisastrategicinitiativeofICAOandACIlaunchedin2007.AMPAPisavailabletoairportexecutivesaround the globe and graduates earn the prestigious designation of International Airport Professional (IAP). Overthelast5years,therehavebeen1441participantsin the programme from 86 countries. The IAP designation hasquicklybecomethehallmarkofexcellenceamongtheglobalairportcommunityand641airportexecutiveshaveearned their IAP designation.
Young Aviation Professionals Programme Launched by ACI, ICAO and IATA
Left to right: Angela Gittens, Director General, ACI; Raymond Benjamin, Secretary General, ICAO; Tony Tyler, Director General and CEO, IATA.
7 ACI World Report – February 2013
8ACI World Report – February 2013
For Conference and Delegate information contact
Nathalie Zulauf: + 1 514 373 1219 / [email protected]
For Sponsorship and Exhibition opportunities contact
Sevda Fevzi: + 1 514 373 1232 / [email protected] HOTELSINGAPORE
Join us in Singapore at the world’spremiere airport economic forum.
March 6 - 8, 2013
ACIACI EuropeACI Asia-Pacific
Presented in Partnership by:
Economics Finance
A C I 5 T H A N N U A L
C O N F E R E N C E
Visit www.aci.aero/events for moredetails and to register today.
9 ACI World Report – February 2013
GlobalpassengertrafficcontinuedalongthegrowthpathforthemonthofNovemberincreasingby+3.2%fromthepreviousyear.Amajorcontributortotheon-goinggrowthwastheinternationalpassengermarketwithgainsof+6%whereasdomestictrafficexperiencedonlya+1.1%gain.With the perpetual concerns regarding the Eurozone, domestictraffichasbeenstifledwithacontractionof-5.5%inEurope.Moreover,althoughgrowthprospectsarerelativelylimitedinNorthAmericasincetheregionisalreadyworkingatcapacity,thefiscalcliffisnotalleviatingthestandstillwithrespecttoyearoveryeargrowth.Conversely, international passenger markets in Asia-Pacificshowedrobustgrowthat+11.5%.Morespecifically,thegrowthvelocitystemsfromairportsbasedinSouth-EastAsia.KualaLumpur(KUL)andSingapore(SIN)eachreporteddoubledigitgainsof+13.1%and+12.2%respectivelyforthemonthofNovember.AlthoughBangkokexperiencedgrowthof+20.6%,itshouldbenotedthattrafficwassignificantlycurtailedinNovember2011duetothedestructivefloodsaffectingtheregion. Air freight markets posted stronger gains relative to previousmonthsat+1.8%,dueinpartmainlytoarecoveryin shipments through the holiday season. This revival is
mainlyreflectedintheNorthAmericancontextwheretheairfreightvolumeincreasedby+3.5%.Africa,LatinAmerica-CaribbeanandEuropeeachsawdeclinesof-4.6%,-1.7%and-0.9%respectively. ACIWorld’sEconomicsDirectorRafaelEchevarnecommented, “Though air freight markets posted an overall netgainforthemonthofNovember,theresultsaremixedacrossregionswithoverallflatgrowthinfreightvolumethroughout2012ascomparedtothepreviousyear.Irrespectiveofthegeneralriseinbusinessconfidence,itisstilltooearlytoprojectsustainedgrowthbasedonthepresentconditionsandrisks.Whilewealsoseedomestic passenger markets in retreat due in part by the economicuncertaintypervadingacrossEuropeandNorthAmerica, international travel remains relatively buoyant and unencumberedwithgainsofalmost+6%fortheyearasawhole.Thisprovidessomereassuranceintheresilienceoftheindustryasawholesinceinternationaltrafficcontainsmorethan40%ofglobalpassengermarket.”
Passenger Traffic Posts Moderate Growth as Air Freight Moves into
Positive Territory in November
Click here for the full media release.
10ACI World Report – February 2013
In partnership with
AIRPORTS COUNCILINTERNATIONAL
To purchase your copy of the report:
P: +1 514 373 1207E: [email protected]
www.aci.aero
NEW ACI Global Traffic Forecast (2012 - 2031)
The ACI Global Traffic Forecast is the worldwide industry reference. Combining ACI’s global industry data sets and DKMA’s 40 years of forecasting expertise, it provides unbiased traffic developments from the perspective of the airport industry.
Based on traffic forecasts from nearly 200 airports worldwide and on the latest traffic statistics, the report offers the most up to date information and insight on expected traffic development around the world.
Forecast Highlights:
Development of passenger traffic worldwide Traffic projections by world region Individual forecasts for over 100 countries Freight and aircraft movement forecasts
© istockphoto.com / Nikada
11 ACI World Report – February 2013
New Employees Join ACI WorldIssa Castro, Manager, Global Training ACI World is happy to announce the appointment of Issa Castro as Manager forGlobalTraining,whereshewillbereplacingMelisaMonjewhilesheisonheroneyearmaternityleave.IssawillberesponsiblefortheoperationalmanagementanddeliveryoftrainingsolutionsforACI’sworldwidemembership.Her tasks include design, scheduling, administration, and delivery of safety trainingofferings,withafocusonqualityserviceandrelationshipmanagementincollaborationwithGTteammembers. Issahasamassedover15yearsofinternationalexperienceintheaviation,travelandserviceindustry.Earlyinhercareer,shejoinedCathayPacificAirwaysasaFlightAttendantbasedinHongKong.ShealsoworkedforUS-based Princess Cruises as Youth Activities Coordinator, managing all on-board activities for young travelers.
In2006,shejoinedtheInternationalAirTransportAssociation(IATA)asamemberoftheIATATrainingandDevelopmentInstitute.By2010,shewasAssistantManager,supportingtheIATAAirlineTrainingFund,aswellas,managing the day-to-day operations for the airline safety and security portfolios. PriortojoiningACI,shealsoservedasProjectAdministrator,EducationwithDassaultSystemesServices,LLC.
Issa obtained her Bachelor of Arts Degree in Interdisciplinary Studies, majoring in Industrial Psychology, from the Ateneo de ManilaUniversity.ShehasalsoreceivedCertificatesinProjectManagementEssentials,andInstructionalStandardsfromtheInternational Air Transport Association (IATA).
John Kim, Manager, Safety and Technical ACIWorldisdelightedtowelcomeJohnKimasasecondeetoourMontrealofficefromIncheonInternationalAirport.Hebringswithhimalistofvaluableairportexperience,whichconsistsofairportmasterplanning,aerodromedesign& construction, aerodrome operation, and airport operation & readiness.
JohnpossessesastrongknowledgeofICAOStandardsandRecommendedPractices (SARP) and has provided Korean translation for a number of ICAO documents,includingthe3rd&4theditionsofAnnex14.Healsoparticipatedinsetting up airport operation manuals and procedures for Incheon International Airportatthebeginningoftheairport’soperation.
JohncompletedhisAirportCertificationTrainingCoursefromtheFederalAviationAdministrationAcademy,aswellas,anAviationSafetyManagementSystemTrainingCoursefromtheUniversityofSouthernCaliforniaViterbiSchool.HealsoparticipatedtogetanAerodromeCertificationofIncheonAirport as a Self Inspector and joined the SMS establishment of Incheon as a SMS advisor.
JohnworkedwiththeMinistryofConstructionandTransportationofKoreatorevisetheMasterPlanofIncheonAirportasanaerodromeexpert.HealsoworkedatErbilInternationalAirportinIRAQforOperationsReadinessasaconsultant.
12ACI World Report – February 2013
ASQ (Airport Service Quality) ASQ (Airport Service Quality) is a comprehensive ACI initiative to help airports in their continuing efforts to improve thequalityofserviceexperiencedbypassengers.Fivecoreprogrammes provide practical management information and advicespecificallyfortheairportindustry.
Thefivecoreprogrammesare:ASQSurvey,ASQPerformance, ASQ Assured, ASQ Retail, and ASQ Management.
2012wasaverysuccessfulyearforASQ,whichboughtmanyexcitingnewdevelopmentstotheprogramme:
• NewASQsoftwaredeployedallowinguserstoperformmore in-depth comparative analyses
• Newparkingandarrivalsquestionsaddedtothesurveys
• ASQ Performance survey made available on tablet devices
• The2012ASQForumAmericas(Jacksonville)wasthemostsuccessfulAmericasForumtodatewith27airports attending
• RegularwebinarshostedandsocialmediapresenceandmarketingforASQwereenhanced
TheASQSurveyProgrammenowhas205participatingairports,and40airportsparticipatingintheASQSurveyRegional.
ACIwouldliketowelcomeandcongratulatethefollowingairportswhoarethelatestparticipantstojointheASQSurvey: - Bologna- Brazzaville-Langkawi- Pittsburgh-PuertoVallarta- Phnom Penh (previous participants of ASQ Regional)- Sharjah- Siem Reap (previous participants of ASQ Regional)- Srinagar Also,anadditionalwelcometoPapeeteandPristinafor joining ASQ Regional, and Bangkok and Sanya for participating in ASQ Assured.
Verysoon,wewillbeannouncingthedatesandlocationsforthe2013ASQForums.
IfyouwouldliketoreceivemoreinformationregardinganyoftheASQProgrammes,orwouldlikealivewebinardiscussionofhowtheASQprogrammeswouldhelpyourairport, please contact:
Sevda FevziManager, MarketingT:+15143731232E: [email protected]
13 ACI World Report – February 2013
TAKING YOUR AIRPORT’S RETAIL TO NEW HEIGHTSAirport Service Quality now offers Retail Benchmarking
MEASURE passenger satisfaction levels with your airport’s retail / F&B offering
UNDERSTAND needs and expectations of your passengers
BENCHMARKING Commercial Services
LEARN from global best practice
BENCHMARK satisfaction levels and sales performance with top airports around the world
The Airport Service Quality (ASQ) initiative is a partnership between ACI and DKMADr. Rafael Echevarne
ACI Director of Economics+1 514 [email protected]
Damien KobelDirector DKMA+ 41 22 354 [email protected]
www.airportservicequality.com/content/retail.html
14ACI World Report – February 2013
15 ACI World Report – February 2013
Airport Operations Diploma Programme(Online Programme)
TheAirportOperationsDiplomaProgrammeprovidesparticipantswithabroadunderstandingofAirportOperationsintheareasof AirsideOperations,TerminalandLandsideOperationsandBusinessOperations.TheProgrammeprovidestheknowledgetosuccessfullyaddresstheoperationalandbusinessneedsof21stCenturyairports.
Who Should Enrol?
• Current,neworfuturepersonnelinvolvedinAirside,Terminal,LandsideorBusinessOperations• Personnelwishingtoenhancetheircareeropportunitiesandadvancetoleadershipandmanagementpositions• WorldBusinessPartnersandAssociateswhowishtoimprovetheirknowledgeandunderstandingofAirportOperations.
Programme Structure
Thenew Airport Operations Diploma Programme ismadeupofthefollowingthreecertificatecourses:
1. Airside Operations - availablenow2. Terminal and Landside Operations - Scheduled for release early Q220133. Airport Business Operations - ScheduledforreleaseearlyQ22013
For more information on the online Airport Operations Diploma Programme, visit www.olc.aero or contact [email protected].
For information on ACI Global Training, programmes and course offerings, visit us online at: www.aci.aero/training
EnrolmentRegular Enrolment Fee: $1,795.00
Pre-registrationcandidateswillbeabletocommencetheCertificateinAirsideOperationsimmediatelyandwillbeautomaticallyenrolled in the Certificate in Terminal and Landside Operations and Certificate in Airport Business Operations as they are released inthefirsthalfof2013.
To register for this online programme, please visit: www.olc.aero or contact [email protected].
For all other course and programme inquiries, contact ACI Global Training at: [email protected]
17 ACI World Report – February 2013
18ACI World Report – February 2013
World Business Partners (WBP) News Flash
ACI World Business Partners Advisory Board Announces New Chair and Vice Chair WearedelightedtoannouncethatonThursday,17January2013,RandyPope,AssociateVicePresidentofAviation&Facilities,Burns&McDonnell,wasunanimouslyelected2013Chair of the ACI World Business Partners Advisory Board (WBPAB).RandyPopereplacesJoLary,whowillrepresenttheWBPABasPastChair.Followingthisresult,GregFordhham,ManagingDirectorofAirbizwasalsounanimouslyelectedViceChair.
Congratulations to both Randy Pope and Greg Fordham!
ACIwouldliketothankJoLarywhohasdistinguishedherselfinrepresentingtheWBPABwithtrueprofessionalism.Anumberofgreatachievementsweremetin2012,whichcouldnothavebeendonewithoutherhardworkanddedicatedleadership. World Business Partners Website: www.wbp.aero ThenewWBPwebsitewasrecentlylaunchedattheACIWorld Annual General Assembly, Conference and Exhibition inCalgarylastyear.Hereyouwillfindinformationabouttheprogramme,WBPAB,up-comingACIeventsandbenefitswithspecificpagesdedicatedtotrainingandpublications.Wewouldlovetohearyourfeedbackonoursite,whichwillhelpus in making future improvements to meet your needs.
Regional World Business Partners Contacts
ACI WBP AFRContact: Ali TounsiEmail: [email protected]: www.aci-africa.aero
ACI WBP ASIA-PACContact: Ada TseEmail: [email protected],[email protected]: www.aci-asiapac.aero
ACI WBP EURContact: Yulia PlyusninaEmail: [email protected]: www.aci-europe.org
ACI WBP LACContact:JavierMartinezEmail” [email protected]: www.aci-lac.aero
ACIWBPNACassandra LamarEmail: [email protected]: www.aci-na.org
ACI WBPAB Chair
ACI WBPAB Vice Chair
ACI WBPAB Past Chair
Randy Pope Greg Fordham Jo Lary
19 ACI World Report – February 2013
ACI Welcomes New World Business Partners
JTI Trading SA1RuedelaGabelleGeneva,Switzerland
WBP Contact PersonMr.AntonioVenceslaCorporate Affairs & Communication Manager
Region: ACI AfricaLevel: Gold (Small Business)
Webringtogetherdecadesofexperienceintobaccoandcommitmenttoqualitythatprioritizesconsumersatisfaction,employeesafety,andenvironmentalresponsibility.Ourproducts,whichincludecigarettesandcigars,aswellashand-rollingandpipetobaccos,andSwedishsnus,aredistributedinmorethan120countries,andareknowntheworldover.Byrecognizingthatourtradecustomerscanbethebestambassadorsforouriconicbrands,webuildlong-termrelationshipsbasedonintegrityandmutual success to develop their business purchase.
Shairco Interior ProjectsArafat Street, Al Hamraa District, Shairco BuildingJeddah,SaudiArabia21413
WBP Contact PersonMr. Peter LangeveldDirector International Sales & Marketing
[email protected].+96626637666F.+96626659424
Region: ACI ASIA PACLevel: Small
SHAIRCOINTERIORPROJECTSisadivisionofSHAIRCOGROUP,theKSA-based,ISO9001certified,industrialpioneer.Morethan3decadesofexperienceindesigning,engineering,projectmanagement,multidisciplinarymanufacturing,supplychainmanagementandfieldoperations,enableSHAIRCOtoexecutecomplexprojectsfromconceptualdesigntocompletion. CompetenceandfinancialstabilitymakeSHAIRCOintoareliablebusinesspartnerthatiscommittedtoperformasadesign/buildspecialtycontractorforturn-keyinteriorprojectsintheaviation,marine,railway,financialandhealthcaremarkets.Tocopewithever-changingarchitecturaldesigntrends,SHAIRCOhasinvestedinmanufacturingfacilitiesthatenabletheproductionofinterior products of any conceivable design or material. SHAIRCOINTERIORPROJECTS’scopeofworkincludesalltypesofcountersanddesks,check-inislandcanopies,railings,partitions,wallcladding,seating,loosefurniture,raisedfloorsandfittingoutandfinishingofretailareasandairlinelounges. Forinternationalenquiriespleasecontact:PeterLangeveld([email protected]).
21 ACI World Report – February 2013
Regional World Business Partner Contacts
Watch Us on YouTube:www.youtube.com/AirportsCouncilWorld
We fully encourage members to submit any interesting videos of airports orairportrelatedeventstous,whichwillmakeavailableonourYouTubeChannel.
Contact: Brent Taylor
Website Content CoordinatorACI World
ACI WBP AFRContact: Ali TounsiEmail: [email protected]: www.aci-africa.aero
ACI WBP ASIA-PACContact: Ada TseEmail: [email protected], [email protected]: www.aci-asiapac.aero
ACI WBP EURContact: Yulia PlyusninaEmail: [email protected]: www.aci-europe.org
ACI WBP LACContact:JavierMartinezEmail” [email protected]: www.aci-lac.aero
ACIWBPNACassandra LamarEmail: [email protected]: www.aci-na.org
24ACI World Report – February 2013
EVENTSCALENDAR
2013
CEO Forum & Winter Board of Directors Meeting6-9 FebruaryMiami, Florida, USA
Public Safety & Security Spring Conference5-7 MarchSt. Petersburg, Florida, USA
Operations & Technical Affairs Conference 5-7 March St. Petersburg, FL, USA
ACI Economics and Finance Conference6-8 MarchSingapore
Air Cargo Conference 10-12 March Las Vegas, NV, USA
ACI-NA / AAAE Washington Legislative Conference 20-21 March Washington, DC, USA
Airports Canada Conference & Exhibition 10-12 April Montreal, QC, Canada
Airport Board Members & Commissioners Conference 14-16 April Biloxi, MS, USA
5th ACI Europe Regional Airports Conference and Exhibition15-17 AprilLyon, France
8th ACI Asia-Pacific Regional Assembly, Conference & Exhibition22-25 AprilPhuket, Thailand
Airport Economics & Human Capital Conference 22-24 April Portland, OR, USA
Airport Cities World Conference & Exhibition 24-26 April Ekurhuleni, South Africa
Environmental Affairs Conference 13-16 MayHalifax, NS, Canada
23rd ACI World / EUROPE Annual General Assembly, Conference & Exhibition8-12 JuneIstanbul, Turkey
ACI Europe’s Airport Leadership & Change Management Forum 201323-25 October 2013 Venue: Bologna, Italy
For a complete list of events visit us online at:
www.aci.aero/events
25 ACI World Report – February 2013
Published byACI World
Editors
JamesRoachManager, Communications
Brent TaylorWebsite Content Coordinator
ACI Publications Catalogue 2012 – 2013
The
airportsworld’s
of the voice
WORLD BUSINESS PARTNERS
2012-2013 MEMBERDIRECTORY
WORLD AIRPORTS
Policies and Recommended Practices Handbook2009
SEVENTH edition | November 2009Airports Council International, Geneva | PO Box 16, Geneva Airport, 1215, Geneva, [email protected] | www.aci.aero
OVER 1,400 AIRPORTS
MORE THAN 150 COUNTRIES
2011 WORLD AIRPORT TRAFFIC REPORT
Keeping you abreast of the latest analysis, trends and data in airport traffic
Aerodrome Bird Hazard Prevention and Wildlife Management Handbook
ACI Best Industry PracticeSafety Management System (SMS) Gap Analysisand Audit Tool
Authors:ACI Operational Safety Sub-Committee
May 2010
Apron Markings and Signs
HANDBOOK2nd Edition 2009
Clickheretodownloadour2012-2013Publications
Catalogue.
