GROUP FIVE COMPANY PROFILE 3 (3)

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GROUP FIVE INSURANCE CONSULTANTS,

Transcript of GROUP FIVE COMPANY PROFILE 3 (3)

Page 1: GROUP FIVE COMPANY PROFILE 3 (3)

GROUP FIVE INSURANCE CONSULTANTS,

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General Insurance Healthcare Financial Services Life AND FINANCIAL ADVISORS JOB PLACEMENTS,COACHING AND FIELD TECHNICAL SUPPORT

GROUP FIVE INSURANCE CONSULTANTS,

“Soaring beyond the obvious proficient business altitude and customer

service”

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COMPANY PROFILE

Preamble

GROUP FIVE Insurance Consultants is anintermediary and is registered under the Company’sAct (Cap 486) Laws of Kenya as required by theInsurance Act (Cap 1984) Laws of Kenya andlicensed by the then Commissioner of Insuranceoffice and now the Insurance Regulatory Authorityto take advantage of the emerging trends leading tothe diversity in the risk management industry inKenya.

GROUP FIVE Insurance Consultants is committed tofill gaps created by the innovation challenges thatother Insurance Brokerage firms in Kenya have notbeen able to bridge. The firm has built its corecompetencies around e-commerce, quality, timelyresponse and value added services and is expectedto control a substantive percentage of the insuranceBrokerage market within East Africa.

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Our vision

To be the superlative Insurance Investment and Actuarial Consultants of choice in the region.

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Our mission statement

We provide customer focusedInsurance, Investments andactuarial Consultancy Servicesfor the development andImprovement of riskmanagement regionally.

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Our motto

“Soaring beyond the obvious proficientbusiness altitude and customer care”

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Our core values

The following are our values expected of eachmember of the GROUP FIVE Insurance Consultants

Customer Focus Recognizing that customers are both inside and

outside the company Understanding customers' needs and what they

value Doing everything possible to ensure that every

experience between you and Garnete is a delight Building and sustaining a rapport with

customers Anticipating what the customer may want Executing flawlessly Providing Service that is timely and accurate Consistently delivering beyond customer

expectations

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Our core valuesThe following are our values expected ofeach member of the GROUP FIVE InsuranceConsultants.

Customer Focus Recognizing that customers are both

inside and outside the company Understanding customers' needs and

what they value Doing everything possible to ensure

that every experience between you and Garnete is a delight

Building and sustaining a rapport with customers

Anticipating what the customer may want

Executing flawlessly Providing Service that is timely and

accurate Consistently delivering beyond

customer expectations

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Communication/ Accountability Seeking and accepting

responsibility by sticking to thedecisions we make.

Solving problems, rather than passingthe buck

Being reliable to come through aspromised

Owning up to mistakes and learningfrom them.

Listening carefully to what is said andwhat is heard.

Engaging in an open, two-wayexchange of information.

Demonstrating empathy and concernfor what is said during a conversation.

Initiating frequent contact andproviding prompt feedback

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Team work Seeking the help and skills you need

from within and outside GROUP FIVEInsurance Consultants sources

Recognizing common goals and snaredobjectives

Working together openly and fully,with little concern for your turf

Supporting each other by sharing bothsuccess and disappointments

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Innovation / Quality Committing to continuous

improvement Solving problems proactively, not

reactively Removing blame and searching for

enhanced results Exceeding customer expectations and

satisfying their needs Ensuring our products perform as

stated and provide the desired effect Challenging the status quo by

providing fresh thinking “outside box” Seeking ways to always get better Being creative and initiating change

when it is appropriate

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Our credentials

By name and by nature, GROUP FIVEInsurance Consultants generates itsbusiness from all lines and all clientsregardless of size and nature. We focus oncoverages which truly reflect our clients’needs. Our position of strength has beenachieved by the longevity of ourrelationships.

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WHAT TO EXPECT

So as your intermediary GROUP FIVE Insurance Consultants commits to the following:

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1) Security:

Professional Indemnity Insurance Cover

Chartis Kenya Insurance

2)Marketing:

We endeavor to update our clients as

often as possible about our existing and

new products. We only develop

products which we can market and do

not just market products that we can

develop.

3)Insurance Reviews :

Obviously with most clients we attempt to see you as often as possible a year to ensure our services are consistent to the changing trends of risk management. Our clients do not need to book an appointment to visit our offices as there are always the relevant technical staffs to serve walk in clients

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1) Value and money

GROUP FIVE Insurance Consultants

believes in keeping costs down so

compared to most others our

brokerage services are always free of

charge. We also ensure you get

competitive rates for your Insurance

needs.

1) Qualified Staff

The Insurance world has changed, we

have employed qualifies professionals

to service our clients. Expect the same

from us as you would for your solicitor

and accountant. We ensure our staff

members are trained from time to time

to cope up with the trend.

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Our philosophy

Concept

The provision of risk and insurance management and advisory services with a personal touch. We differentiate ourselves from others by committing dedicated personal attention to each of our clients

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OUR PRODUCTS PORTFOLIO

Our products include but not limited to the following:

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Fire Insurance

Industrial All Risks

Domestic Package

Business interruption loss insurance

following fire risks

Burglary (theft) Insurance

Money Insurance.

Electronic Equipment & Computers

Insurance

Machinery breakdown and Boiler

Explosion Insurance

Business interruption loss insurance

following machinery breakdown

Motor Insurance - Private Cars, Motor Cycle

& Commercial Vehicles

Marine Hull, Marine Cargo

Goods in Transit Insurance

Contractors All Risks Stock Floater

Sports (Golfers, Tennis etc)

Aviation Hull, Liability and Personal

Accident (Pilots) Insurance

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Work Injury Benefits Act Insurance

Medical Insurance (Local and offshore)

Group Life and Funeral Expenses

Insurance's

Mortgage Insurance and Credit Life

Assurance

Terrorism and Property damage

Directors and Officers Liability

General Liability Insurance

Fidelity Guarantee Insurance

Individual and Group Pension Schemes

Pension Administration

Pension Trustees Liability

Travel Insurance

Professional Indemnity

Plate glass

Bonds

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OUR CLIENTS PORTFOLIO

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The following are some of our clients:

Suraj Contractors

Sichuan Development Company

Turkana Meat Processors/Lomidat

Cellink Limited.

Desang Limited

Jacaranda Designs Limited.

Sichuan Huashi (EA) Limited.

Mabrose Enterprises Limited.

Northwind Consulting Limited

Port Florence Community Hospital

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Sasah General Merchants

Electwwatts Ltd

Jans Trading Corporation

Prosperity Institute

Kencal Epz Limited.

Recardo Epz Limited.

Osrarn Middle East Limited

Kenya Year Book Editorial Board

The Copy Cat private motor scheme

Braeside Private Motor Scheme

Valuable Individual Clientele

Suraj House

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PARTNERSHIP

Our client is paramount. We perform with an attitude of partnership, always acting on their behalf as a professional extension of their own internal capability.

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Some of our underwriting partners and

Agents recruitment consultants are

Heritage All

British American

AIG Kenya

First Assurance Co

Concorde Insurance

Lion of Kenya

Phoenix of East Africa

UAP Provincial

Apollo Insurance

APA Insurance

Pacis Insurance

Mayfair Insurance Company

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CIC Insurance

Bupa International

Real Insurance

Jubilee Insurance

Kenindia Assurance

Madison Insurance

Avenue Health (HMO)

AAR Health Services (HMO)

Resolution-Health (HMO)

Flying Doctors

Takaful Insurance Company

ICEALION

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Objective

The provision of creative solutions for risk financing, insurance issues and problems supported by a high standard excellence and professional service

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Role

To understand our client's business. As

Risk Advisor or Manager, to assist them to

manage their physical and financial risk at

the most advantageous terms, while fully

taking to account their needs and financial

capability to accept risk.

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Strategy

To function in partnership with our client.

To be appreciated as more than just a

service.

To be recognized and trusted as an

extension of the clients' business; as their

risk and insurance office.

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Adding Value

Our primary role is that of a risk manager -

to add value in the capacity. We do not

profess to have the internal skills to

provide ali the peripheral service that may

be needed, nor do we believe we should.

We see our role best suited to manage the

risk and insurance affairs of clients by

identifying and seeking out those services

fi the best available, if and when they are

needed.

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Insurance Claims

Insurance represents a promise to pay. We

actively work with our clients, minimizing

their stress by managing entire claim

process. We advise as to necessary act

prepare and collate required

documentation, ensuring smooth

settlement of the claim.

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International Scope

Our horizons are global. We can

demonstrate pre capability to advise

corporations outside Kenya in regard to

risk and insurance related matters, global

program management and co-ordination,

tendering, major insurance claim

management including disaster recovery

as well as other specialized insurance

matters.

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Board of Directors

1) Stephen Odhiambo Okello-Director –

Principal Officer

2) Alexander Saunya - Director –

Finance/ Administrative and Actuarial

Services

3) Janerose Kiogora - Director –

Marketing Services

4) Victor Haya - Compliance

office

5) George Nyasimi - Financial

advisors recruitment,training,coaching

and placement officer

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GROUP FIVE’S ORGANISATIONAL STRUCTURE

REGIONAL BOARD OF DIRECTORS

MANAGING DIRECTOR / CEO

MANAGER OPERATIONS & COMPLIANCE

MANAGER

(ACTUARIAL) MANAGER FINANCE & ADMINISTRATION

MANAGER BUSINESS DEVELOPMENT

Underwriting assistants

Claims assistants

Medical assistants

Fund management executives

Pension management executives

Accountants Support staff secretary Messengers Filling clerks Drivers

Business development executives

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THE END, GOD BLESS YOU ALL.