Good Practice Exchange in the EU

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Good Practice Exchange Good Practice Exchange Government – Inclusion - Health Government – Inclusion - Health [email protected] [email protected]

description

This was my first pitch (February 2007) of what later that year became the quite successful portal epractice.eu...we were still playing around with design, URLs, names, concepts, and focus areas. But the pitch went well, despite some opposition early on...

Transcript of Good Practice Exchange in the EU

Page 1: Good Practice Exchange in the EU

Good Practice ExchangeGood Practice Exchange Government – Inclusion - HealthGovernment – Inclusion - Health

[email protected] [email protected]

Page 2: Good Practice Exchange in the EU

FactsFacts

• 300 good practices shared – Germany, Italy, UK and Spain are

most active– Users question “goodness”– Sharing is still too passive– Only English is allowed– Sharing culture not widespread

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FactsFacts

• New approach – Use Web 2.0 – Stronger branding– Quadruple workshops– Merge w/eGov Observatory– Partnerships with Member States

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Good Practice Community Government – Health – Inclusion http://ec.europa.eu/egov

Lifestyle- Interview with Dave Broster, EC eGov [click to comment]

Cool pictures – Paris event- Will eHealth boom in 2008? [Vote]

Technology- Trends in interoperability- Syndicated news- eGov software on Sourceforge

World- India charges ahead- Brazilian model works on eInclusion – see pictures

EU policy- New COM on Ageing and ICT- What should be the EU policy on privacy? [click to comment]

Hot discussions

- Do we need eID? [in my opinion]- Managing your boss- What is eGovernment?

Good Practice [section]- Procurement project in France saves €10 m- Top 10 expert-rated cases - 20 Most popular cases [display]- Top 10 management advice [Click to vote]

Fame- Vote for eAwards Prize of the Public- Belgian Social Security – in the spotlight

People- John (49) - recommended speaker on eID.- 2000 members, 20 online right now [See all]

News, Events & Opinions- Newsletter March 2007- Good Practice Workshop June 2007- Opinion: « EU must embrace biometrics

now » [click to comment]

European Awards eGovernmenteInclusioneHealthDiscuss In-depthPersonalizeSearchAbout us

Share good practice

Find an expert

Find a speaker

Find a product

Folksonomy [Add tag]

Cool EC Efficiency France eID Speaker Technology

Innovation Interoperability Products Transport Procurement

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Good Practice Community Government – Health – Inclusion http://ec.europa.eu/egov

[User’s choice]

Technology advice1. Use Open Source2. CRM tools for government3. Personal Health records online

[User’s choice]

EU policy- New COM on Ageing and ICT- What should be the EU policy on privacy? [click to comment]

Good Practice [keyword]Procurement project in France saves €10 m [more]

Top 10 cases [expert-rated]

1. Belgian Social security2. Swedish Tax3. Bulgarian eHealth card

20 Most popular cases [display]

1. Belgian Social security2. Inclusion work in Flemish NGO sector3. Hungarian business portal …

Management advice [Click to vote]

1. Plan everything 1 year ahead2. Get high-level political commitment 3. Involve users in the process at all times

News, Events & Opinions- Good Practice Workshop June 2007- Opinion: « EU must embrace biometrics

now » [click to comment]

European Awards eGovernmenteInclusioneHealthDiscuss In-depthPersonalizeSearchAbout us

Share good practice

Find an expert

Find a speaker

Find a product

Folksonomy [Add tag]Cool EC Efficiency France

Good Practice eID Speaker Technology Innovation

Interoperability Products Transport Procurement

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Good Practice Community Government – Health – Inclusion http://ec.europa.eu/egov

Hot discussions [discuss]

- Do we need eID?- Managing your boss-What is eGovernment?

Sub-communitiesInteroperability [enter]

Open SourceAdministrative burden Electronic identity

Country Factsheets [wiki]

Technology advice1. Use Open Source2. CRM tools for government3. Personal Health records online

[User’s choice]

EU policy- New COM on PanEU eGov- What should be the EU policy on privacy? [click to comment]

eGovernment [portal]Procurement project in France saves €10 m [more]

Top 10 expert-rated eGov cases 1. Belgian Social security2. Swedish Tax3. Hungarian business portal …

20 Most popular eGov cases [display]

1. Belgian Social security2. Swedish Tax3. Hungarian business portal …

Management advice [Click to vote]

1. Plan everything 1 year ahead2. Get high-level political commitment 3. Involve users in the process at all times

News, Events & Opinions- Good Practice Workshop June 2007- Opinion: « EU must embrace biometrics

now » [click to comment]

European Awards eGovernmenteInclusioneHealthDiscuss In-depthPersonalizeSearchAbout us

Share good practice

Find an expert

Find a speaker

Find a product

Folksonomy [Add tag]

Cool EC Efficiency France eID Speaker Technology

Innovation Interoperability Products Transport Procurement

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Good Practice Community Government – Health – Inclusion http://ec.europa.eu/egov

Expert assessment: 92 (0-100)Community assessment **** (1-5 stars)

Discussion:“Great, but I miss more details on technology” (Herman, 47)

Case Analysis- EC project finds NP cool [attachment]

Nice public procurement (FR) [case] A great solution for all public procurement in France.

Pilot results from Health and Transport show €90 m savings/year. A huge Innovation because 10 tons of paper eliminated. A €1m/year operation it should givelding €100 m yearly savings once fullly operational. The project started in 2005 and ends in 2010. [100 words]

Origin: France, Interior Ministry http://www.nicepp.fr

Domain: Health and Transport services

Huge track record of sharing – 100 speeches across Europe – 10 visits a year from foreign dignitaries

Lessons Learned:1. Hierarchy buy-in2. User always involved

European Awards eGovernmenteInclusioneHealthDiscuss In-depthPersonalizeSearchAbout us

Share good practice

Find an expert

Find a speaker

Find a product

Folksonomy [Add tag]

Cool EC Efficiency France eID Speaker Technology

Innovation Interoperability Products Transport Procurement

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Good Practice Community Government – Health – Inclusion http://ec.europa.eu/egov

# hits on profile: 2000

Recommended practitionerRecommended speaker [Click to recommend]

Kudos: [What is this?] 1000

Trond Arne Undheim [profile] Efficiency & Effectiveness Leader, eGovernment Action

Plan, National Expert, DG Information Society and Media. Senior Research Fellow at the Norwegian University of Science and Technology, Project Manager on software policy at the Norwegian Board of Technology, Visiting Fellow at UC Berkeley in California. Co-founded several start-ups, including a think tank (www.liblab.no), and ran his own consulting firm. PhD (2002) in Sociology and Technology Studies, Norwegian University of Science and Technology. [download full cv]

Norwegian

Public Speaker: 10 speeches/year internationally on topics like eGovernment, innovation, life. Speaker One-Sheet [attached]

Colleagues: Robert Link [link], Emilio Castrillejo [link] and Nick Batey [link]

Favorite cases: NP [link], Belgian Social Security [link], Directgov.uk [link]

Best way of contact: [email protected]

Professional identity: Bureaucrat, Scholar, Innovator

European Awards eGovernmenteInclusioneHealthDiscuss In-depthPersonalizeSearchAbout us

Share good practice

Find an expert

Find a speaker

Find a product

Folksonomy [Add tag]

Cool EC Efficiency France eID Speaker Technology

Innovation Interoperability Products Transport Procurement

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URLsURLs

• Branded URL http://ec.europa.eu/egov

• Still functional URLshttp://www.egov-goodpractice.eu/ http://europa.eu.int/egovo