Golden Rules Presentation INSTRUCTOR GUIDE - Valeextportal.vale.com/PMO/Golden...

Golden Rules Presentation

INSTRUCTOR GUIDE

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Purpose of this Guide

This Guide will help you prepare for and successfully deliver the Vale Base Metals Golden Rules Presentation training and serve as a reference while you are facilitating this course material.

Structure of this Guide

This guide is addressed to the facilitator and includes the following:

The purpose and structure of the facilitator guide.

An overview of the Golden Rules.

A lesson plan for the Golden Rules training, describing the session flow and facilitation cues.

How to use this Guide

Use this guide to prepare in advance for training facilitation and to help you stay on track with topics, content and timing.

The table below describes some of the key features of this guide.

10 MIN Length of time allotted to facilitate a specific activity

SAY Script for facilitating the training, including speaking points, bridges, transitions and key questions

ASK Questions to ask participants, often with the purpose of guiding class discussions

DO Instructions to assist you in facilitating the training

Activity / Exercise Refers to the point in a session where formal activities occur to engage participants

Listen for Key points that will either be raised by participants or must be answered by facilitators

About Vale Golden Rules Presentation

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Your Role as the Facilitator

The level of participant engagement and interaction in any given course typically relies upon the effectiveness of the facilitator. Your role in this course includes:

• Encouraging questions and providing responses – or inviting others in attendance to provide responses to these questions

• Clarifying the points in the Vale Base Metals Golden Rules Presentation with examples relevant to the participants (such as site or task specific examples)

• Maintaining the focus on the information in the Vale Base Metals Golden Rules Presentation

• Highlighting the most important points in the Vale Base Metals Golden Presentation

Expectations of the Participants

Participants are expected to engage in activities and discussions with the level of seriousness appropriate to activities. The information has been structured in a interactive format to encourage participation and ensure learning objectives are achieved.


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Training Context

This material is designed to be facilitated by:

Persons who are knowledgeable about the concepts of SafeProduction as part of an employee information session (approved for delivery of this material)

Audience: Vale Employees, New Employees, Contractors

Total Session Duration:

Approximately 120 minutes

Group Size: Between 10 and 30 participants

Session Timing: 18 Min 2 Min Welcome Participants – Title Slide 1 Min Objective, Background, Context 5 Min Mission, Vision, Values 2 Min Background 2 Min Context 1 Min Important 2 Min Learning Objectives 3 Min WHY?

32 Min 4 Min Golden Rules 2 Min Basic Requirements 5 Min Working at Heights 2 Min Working at Heights - ALARA 5 Min Mobile Equipment 2 Min Mobile Equipment - ALARA 5 Min Energy & Isolation 5 Min Energy & Isolation - Icons 2 Min Energy & Isolation - ALARA

10 Min Break


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46 Min 5 Min Lifting 2 Min Lifting - ALARA 5 Min Confined Space 2 Min Confined Space - ALARA 5 Min Restricted Areas 2 Min Restricted Areas - Examples 2 Min Restricted Areas - ALARA 5 Min Equipment Safeguarding 2 Min Equipment Safeguarding - example 2 Min Equipment Safeguarding - ALARA 5 Min Hazardous Substances 5 Min Hazardous Substances - Continued 2 Min Hazardous Substances - Symbols 2 Min Hazardous Substances - ALARA

12 Min 2 Min Golden Rules and H&S Management Systems 3 Min Golden Rules and SafeProduction 2 Min Contact Supervisor 5 Min Learning Objectives and Questions


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Preparation

Classroom Requirements: The Facilitator computer is to be prepared as follows:

• PowerPoint slides linked with shortcut from the desktop

• Connected to a Projector, with image displayed on a white screen or backdrop.

Name place cards and several markers to write on them

Participant Materials: Not at this time

Other Facilitator Preparation:

Review this Instructor Guide ahead of time to become familiar with the material and the expectations of the course delivery.

Review the presentation ahead of time to understand the slide animation in coordination with the requested dialogue

If possible, prepare relevant examples from the operation location where the information session is occurring to help participants relate the concepts to their environment. Include examples of how the Golden Rules impacts people, the workplace, community and the environment.

Introduction

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Vale Global Golden Rules Presentation

Vale Base Metals Golden Rules Presentation

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PURPOSE:

• The purpose of this session is to introduce the main concepts of Vale Global Golden Rules to help increase your knowledge and skill such that you can implement them into your daily work routine and at all times when performing work in the areas associated with these instructions.

OBJECTIVES

By the end of this lesson, participants will be able to:

Summarize the reasons why the Golden Rules are important to all people in all workplaces in our company

Identify the Golden Rules as they apply to you

SPECIAL RESOURCES

There are no special resources for this session.

SPECIAL NOTE

ONTARIO OPERATIONS – There are differences between the Golden Rules and ON Operations current practices. Plans are underway within the departments of the operation to meet the Golden Rule requirements. Before you make your presentation know what the plans for your area, your audiences’ area to meet the Golden Rule requirements. The primary differences occur in the areas related to:

o Working at Height (1.8 meters/6 feet vs 3 meters/10 feet) Gap analysis to be performed by each facility and a work plan developed by the end of 2013 to enable the facility to meet compliance.

o Permit System – The Golden Rules will indicate the need for additional permits than what is the current practice in the ON operations. Expectation for our people to use the permits for those tasks that require them as per our current practice.

o Management of Change – Local operations may have alternate methods (electronic or otherwise) of achieving the intent of the Management of Change process


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INTRODUCTION: SETTING THE STAGE 5 MIN

Notes:

PowerPoint Slide 0: Title Slide Introductions can sometimes take a long time. Judge the benefits of everyone introducing themselves. DO Welcome participants to the session.

Introduce yourself

SAY This presentation has been developed to provide you the knowledge to assist you and others at Vale Base Metals to manage the risk associate with known hazardous conditions and activity.

This is not formal training on each of the topics covered by these instructions. It is training on critical aspects of these workplace conditions and activities that we know if they are not followed have and can result in catastrophic consequences.

A previously discovered challenge is the cascading of information.

It is difficult to maintain the same message session to session. This document is an attempt to minimize the impact of cascading – try to stick to the format and the dialogue.

We recognize you need to deliver this presentation in your words – reviewing this material in advance will assist in aligning your dialogue and the key presentation points.

DO Take a few moments to ask for, or provide a risk management share of your own


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PowerPoint Slide 2: MVV

DO Do review the MVV

Two areas of focus:

• the Value - Life Matters Most

• the Caption – We are what we do


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Notes:

PowerPoint Slide 3: Background For a Production and Maintenance audience this should be review of important instructions from formal training DO Cover the points on the slide.

Be prepared to define some of the terms on the slide – for instance Zero harm


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PowerPoint Slide 4: Context

DO Cover the points on the slide

Additional Information you can work into your conversation includes:

We all have responsibility and actions to get us home safe, and sound at the end of the day the following is the legislated requirements – In your own words (from the heart) stress that we all have a role to play and that we are all in this together. Demonstrate Caring

• Employer – develop the program (ei Confined Space Program, ZES Program, WHMIS…..)- We have world class programs for these types of hazardous work, they are the origin of the Instructions.

• Supervisor – Implement the programs as trained – ensure the Instructions are known, understood and followed at all times

• Worker – Follow the program as trained – follow the Instructions (report any concerns or problems following the instructions)

• Every level of the organization has actions to demonstrate “capable of applying”

• Second from bottom bullet – brother’s keeper, we are dependent on each other – without this interdependency we cannot achieve zero harm

No need to review exits, washrooms etc if the participants know the workplace or if this has already been reviewed in a session immediately prior to this one (check to make sure people know).


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PowerPoint Slide 5: Important

DO Review the slide

Do emphasize that this applies to all of us – if this presentation has supervisors in attendance make sure they understand that if they cannot organize work within the boundaries of these instructions they are to contact their supervisor.

The consequences of not following these instructions are so catastrophic – that no one has the authority to not follow them.


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PowerPoint Slide 6: Learning Objectives

DO Review the slide with the audience You can revisit the Objectives at the end of the session and ask were these objective meet.


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PowerPoint Slide 7: WHY? Notes:

DO This slide has animation. Pictures of employees and family will appear as you CLICK. ( this is an Ontario focused slide, other areas may wish to edit this slide)

These are the reasons WHY we need to follow these rules – our co-workers, our friends, and our family.

Information that the presenter has to provide to the Audience

• Assuming that if these primary fatality prevention controls are not implemented and followed, then how are we going to get each of us to know that these instructions are crucial for zero harm to ourselves and others and that each of us have a desire to follow and promote them.

• We know that not implementing and following one of these rules will result in a high probability that you or some else may die. And if any of us are lucky enough to have made a poor decision not to implement and follow one of these rules and survives, then we as an organization must address the decision making process exposing us and others to risk not at ALARA.

• We need to recognize poor decision making, learn from it and correct it to prevent re-occurrence.

• The Corrective Action Framework will be used to determine appropriate corrective action based on the circumstances that lead to the poor decision

• We follow these rules not because we are fearful of discipline but because we know that not following them put us, and others, including our friends and family, in serious jeopardy


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PowerPoint Slide 9: Golden Rules

DO Give people a chance to read through the rules. As they are reading let them know that you will review each one of these in more detail.

When it looks like most are done (from body language) move on to the asking the question

ASK Any Comments? Allow some time for people to think about this.

These should not come as a surprise – especially for people in the Production and Maintenance areas.

The Presenter may be asked about Cardinal Rules:

Cardinal rules were introduced in our organization for the same reason as the Golden rules – to provide instruction to prevent harm – the worst harm, a fatality.

The Golden Rules are global in nature, whereas the Cardinal rules were more regional. The Cardinal rules – although more in the form of primary instructions are still shared today in regional training sessions to help people identify hazards, assess risk and implement the controls to manage risk to As Low As Reasonably Achievable – ALARA.


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PowerPoint Slide 10: Basic Requirements Notes:

DO Review the bullets on the slide.

Emphasize: Training provides the knowledge and skill development necessary to perform the work with risk at ALARA

As an organization we need to know the people we asked to do the work are capable of completing that work with zero harm


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PowerPoint Slide 11: Working at Heights Notes:


The key aspect is any work over 1.8 meters (6 Feet) requires the Working at Height program applied.

NOTE: 1.8 meters is a Base Metals Requirement, if your local requirement is more stringent than the more stringent shall apply.

DO In your own words paraphrase the following as well:

When preparing to work at a height a person is required to:

• Check that certified fall prevention or protection systems are in place.

• Use only certified equipment for fall arrest and travel restraint systems.

• Visually inspect the fall arrest and travel restraint equipment and systems prior to use and take any equipment that is damaged out of service.

• Follow the site specific work permit procedures for working at height

Scaffolds

• Check that platforms, scaffolding or temporary structures used for access are constructed by qualified persons. Structures of this nature should have a signed and attached tag that should also indicates the allowable weight limit.

• Check that there is a means to safeguard against items from falling and causing injury to another person. This will include kick-plates on work platforms and tethering of equipment that will be in use outside of the platform barricading.


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PowerPoint Slide 12: Working at Heights- Questions for ALARA

DO CLICK through the questions

These are for anyone to ask – Supervisors should set the example


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Notes:

PowerPoint Slide 13: Mobile Equipment

DO Review the bullets on the slide

Power Point Slide 14: Mobile Equipment – Questions for ALARA

DO

ASK

Review the bullets on the slide

FOPS = Falling Object Protection Structures

ROPS = Roll Over Protection Structures

Are there any other controls that you would check to ensure risk is at ALARA?

- Line-up for the day to understand where vehicles and pedestrians might interact?


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PowerPoint Slide 15: Isolation

DO Review the bullets on the slide. Stress the importance of:

Identify – we still find instances of isolation mechanisms that are mislabeled

Tag – use the proper tags as per local protocol

Lock – one lock, one key – locks used as per local protocol

CHECK- This step is critical – must know that equipment will not start.

PowerPoint Slide 16: Isolation – Energy Sources

DO Bring up the Energy source icons one at a time. Review this slide to ensure you can identify methods of controlling the energy represented by each icon – be prepared to share with the audience.

ASK Can the energy source be controlled? In all cases the answer is Yes.

PowerPoint Slide 17: Isolation – Energy Sources

DO Review bullets on the slide. Take some time to discuss the returning the energy source to service. Ask if there are any other questions to be asked to ensure risk is at ALARA.


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PowerPoint Slide 18: Lifting Notes:

DO Review the bullets on the slide. Stress the importance of the area under the lift being secure….consider what has to be in place if a load is being moved while suspended.

PowerPoint Slide 19: Lifting – Questions for ALARA



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PowerPoint Slide 20: Confined Space Notes:

DO Do review the bullets on the slide.

Also discuss the following:

The degree of risk of work within a confined space varies with the ability to make the atmosphere free of potentially harmful gases or other material.

Work in a confined space should only be performed if all other ways of performing the task have been ruled out.

Only people who are specifically trained and currently qualified to work in a confined space can enter.

The entry permit must be reviewed by all who are going to enter the confined space and must address the following

• Potential hazards,

• The procedures to be applied for isolation,

• Atmospheric conditions and personnel monitoring,

• Work to be completed within the space, and

• The Emergency response.

PowerPoint Slide 21: Confined Space – Questions for ALARA



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PowerPoint Slide 22: Restricted Areas


PowerPoint Slide 23: Underground restricted area

DO Present slide ( area that have specific requirement may wish to exchange this slide with one that is more relevant – this slide is for U/G at the Sudbury Operations)

Be prepared to speak to how restricted areas of the audience’s work area are defined

PowerPoint Slide 24: Underground restricted area – Questions for ALARA

DO

ASK

Review bullets on slide.

Are there any others that would be important to know or ask?


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PowerPoint Slide 25: Equipment Safeguarding


PowerPoint Slide 26: Equipment Safeguarding - Examples

Do Do review the bullets on the slide. Ask the question on CLICK4.

PowerPoint Slide 27: Equipment Safeguarding – Questions for ALARA



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PowerPoint Slide 28: Chemicals and Hazardous Materials


Ask the questions – seek answers from the audience

NOTE: review this section against local hazardous substance requirements.

PowerPoint Slide 29: Chemicals and Hazardous Materials continued


PowerPoint Slide 30: Chemicals and Hazardous Materials symbols


Ask the questions – seek answers from the audience

Be prepared to explain the symbols. It may be helpful to have examples of substances the audience would be familiar with.

PowerPoint Slide 31: Chemicals and Hazardous Materials – Questions for ALARA



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PowerPoint Slide 32: Management of Change


Presenter should have an example ready for the audience.

PowerPoint Slide 33: Management of Change– Questions for ALARA

Review the bullets on the slide


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PowerPoint Slide 35: Golden Rules and the H&S management System

DO Identify that the Golden rules originate from the Operational Controls that are a part of the Health & Safety Management system.

PowerPoint Slide 36: Golden Rules and SafeProduction

DO Read the Text as it comes in from the right on each CLICK. Note the RED stars that come in from the right and end up on the ALARA checklist. You may have to highlight this to the audience as well some may be color blind to RED.

PowerPoint Slide 37: Review of Learning Objectives & any Questions

DO Re-stress that if you believe that you cannot follow or do not understand one of the Golden Rules or Instructions to stop work and contact your supervisor.

We have no work that is worth risking your life or the lives of others for.


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PowerPoint Slide 38: Review of Learning Objectives & any Questions

DO Review the learning objectives.

Answer questions if you can. If you cannot answer the question take their name and a place they can be contacted and contact your supervisor to get the answer to the question, follow-up with the inquiring person.

Golden Rules Presentation INSTRUCTOR GUIDE - Valeextportal.vale.com/PMO/Golden...

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