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GOLDSTAR HEALTHCARE PRIVATE LTD. making a difference….together

www.goldstarhealthcare.net making a difference….together

HOSPITAL MANAGEMENT

INFORMATION SYSTEM

(Web HMIS)

NABH & NABL Compatibility

Developed by

GOLDSTAR HEALTHCARE PRIVATE LTD.



GHMIS (Goldstar Hospital Management Information System)

GHMIS is a web based HMIS solution that is best suited for all kinds

of hospitals (corporate, govt. Nursing homes private etc) whether

single location or multiple location hospitals, the solution enables

process owners to immediately start the work as the solution is been

built keeping in mind complete functionality of each department in

hospital. The solution is built on latest Microsoft platform. It is a

comprehensive solution which records transition between patients and

service provider containing details about who did what to whom, when

and where. GHIS solution enables healthcare providers to improve the

operational effectiveness, reduce costs, reduce medical errors and

enhance delivery of quality care.

Brief Product Details

Salient Features

Comprehensive, Integrated, Web based, Multi-location Solution

Implementation and automation of process

Avoids duplication of work

Helps in reducing the patient wait time as most of the processes are online and integrated

Control on inventory management

Helps in reducing the patient wait time as most of the processes are online and integrated



Control on purchase of items

Better managerial decision making with real-time MIS and other reports


Audit Trail to check who has done what, where and when to control the pilferage and increase the

accountability and integrity of systems

Facilities controlled by user-defined parameters

Multiple tariffs lists with very flexible option for rate revision


Audit Trail to check who has done what, where and when to control the pilferage and increase the

accountability and integrity of systems

Facilities controlled by user-defined parameters

Multiple tariffs lists with very flexible option for rate revision

Covers Medical Insurance Companies functional requirements (TPA)

Customized Preventive Health Packages for the OPD & IPD Patients

Pre-defined Multiple Medical & Discharge Summary with auto generation.

Audit Trail Facility for Authentication & Verification of entries

Powerful Search Engine for locating various information related to Patient

Comparative Performance Reports

Graphical Comprehensive MIS and other Departmental reports for top management analysis

Centralized Database system, completely database driven

Easy to install, Easy to maintain

Interface with various Laboratory Equipment for Data Capturing Uni or Bi directional



HL7 Compliance programming and ICP-9, ICD-10 Incorporated

Connect multiple branches of Hospitals through VPN or lease line for access patient record from any where

For instant support remote accession of the database

It can be interfaced with Bar Code

It can be interfaced with Biometric Devices

Patient data accessing with RFID

Patient Data accessing with wrist bands

Equipments Maintenance facility

Asset Management facility

Biomedical Waste Management tracking from generation to disposal

Central Purchasing facility for multiple location organizations

Quotations negotiations tracking in each approval level

Amendments and its changes tracking facility in each approval level

Alerts facility when stock outs for Vital items

Previous purchase details view at the time GRN/SRN entry for each item

User definable expiry days for expiration alerts

Dynamic ROL facility

Detailed records tracking for consignment items (sets and as well as individual items)

Previous purchase details view at the time GRN/SRN entry for each item

Electronic Medical Records accessing from single window

Specialty wise pre-defined discharge summaries to reduce waiting time of the patient



Technology Provisions

User Systems

Compatible web browsers: IE, Google

Chrome, Mozilla Firefox, Safari and Opera

Compatible Operating Systems: Windows,

Linux and Macintosh

Application Server

Windows Server 2008 R2/2012 R2, IIS,

Framework, Ajax Extension, Crystal Reports,

Database Server

SQL Server 2008 R2 / SQL 2012 R2, Windows

Server 2008 R2 / 2012 R2

Database Server

SQL Server 2008 R2 /



Product Compliance

S.No. Description Compliance

1 PACS Integration YES

2 HIS Triggered SMS & E-Mail YES

3 Clinical Decision Support Systems YES

4 Departmental Dashboards YES

5 Equipment Scheduling for Service Orders (Work list) YES

6 Integration with Nurse Call System YES

7 Integration to Smartcard System YES

8 Text & Graphical Trend View of Patient Data YES

9 NABH / NABL / JCI compliance Reporting (Default, Department wise)

YES

10 Two factor Authentication (Smart cards, RSA etc.) YES

11 Transaction Level Password Protection for Specific Modules /Screens

YES

12 ICD 10 / Snow med / MIMS - SIMS Integration YES

13 LAB, Radiology & Other Equipment Interface via Frontend YES

14 Integration to Patient Portal for Appointments & Report Print YES

15 Integration to Patient Information Kiosks YES

16 Mandatory Barcode Integration YES



Modules in GHMIS

Facilities Management

Patient Registration

Front Desk Management

OP Services Management

Doctor Appointment Scheduling

Doctors Workbench

Emergency/Casualty

Emergency/Casualty Billing

Laboratory Information System (LIS)

Radiology Information System (RIS)

Operation Theater Management (OT)

Cardiology

Blood Bank Management

Nephrology/Dialysis

Admission, Discharge and Transfer (ADT)

IP Billing for Cash Patients

IP Billing for Insurance Patients

Bill Settlement

Ward/ICU Management

Nurse Management

Central Procurement Management

Main Store Inventory Management

Sub-Stores Inventory Management

Consignment Items Management

Pharmacy Management

Ward/ICU pharmacy inventory

Assets Management

Equipments Maintenance

Central Sterile Supply Department (CSSD)

Housekeeping Maintenance

Student Information System (SIS)

Doctors Accounting

Electronic Medical Records (EMR)

Cath Lab Management

Diet & Kitchen Management

Physiotherapy

Bio-Medical Waste Management

HR Recruitment Process Management

Payroll

Business Intelligence (BI)

Management Information System Reports

User Management and Authority System

Ward/ICU Management

Nurse Management



Deployment Architecture



Goldstar HMIS Screen Shots


OP Billing

Doctor Appointment IP Billing

Real time MIS

IP Admission



GHMIS Connectivity to Digital Devices

Barcode Reader

Barcode Label Printer

Web Camera

Biometric Device

Scanner

Touch Screen Laptop

GHMIS V 3.5

Two side lamination

card printer

We can connect even more

required devices in the hospital

with our GHMIS solution



GHMIS Connectivity to Lab Equipments and Instruments

Random Access bench top

analyzer

Elisa Processor

Urine Strip Analyzer

Coagulometer

ABG Analyzer

Coulter Cell Counter

Chemistry Analyzer

GHMIS V 3.5

We can interface any fully

automated equipment Bi or

Uni directional method



Patient Registration Module maintains outpatient information and provides interfaces

with Appointments, Doctors, Clinics and Out Patient Billing & Cash Collection Modules,

Pharmacy……………………………….

Every patient is given a Unique Hospital Registration Number for identifying various

services offered by the hospital including Hospitalization details throughout his Life. A

Registration Card can be generated on a pre-printed Computer blank stationery of the

Hospital and given to the Patient for bringing the same whenever he/she visits hospital.

A receipt is printed for collection of Registration Fees. All facilities utilized by a patient

are maintained by this unique Registration Number of the Patient. If a patient forgets to

bring the Registration Card, enquiry facility will enable to identify Registration Number

for any registered patient, by entering the name of the patient partly or fully or

telephone number or address, etc. as well as with combination of different criteria’s. A

Register is maintained for all relevant details entered at the time of registration. This

will also facilitate Monthly analysis of O.P.D. Consultation services for new / Re-Visit

Patients.

Features

Assign Unique Hospital Identification Number Registration Number to each Patient

Facilitate in capturing Patient Demographic, Payment and Insurance Details Appointments, OPD Billing, Diagnostic Centers and Pharmacy are all interlinked Online Registration Card Printing Facilitates entry of MLC Number for Accident Cases Online Enquiry for Searching the Patient Registration Number & other Details Interface with Smart Card Machine for generation of Patient Card


GHMIS Modules



Doctors Schedule Entry (Day & Time for a Period) Facilitate to Enter Periodic Time Change Facilitate to enter Doctor Leave Details Displays Time Slots based on the Time Duration defined for providing consultation to

New & Follow-up Patient. Facilitate to block more than one Appointment Slot for a Patient Change of Appointment from one Date & Time to another Date & Time or Cancel an

Appointment Display automatically Next Available Slot for a Doctor / Department Appointment printing for a Doctor schedule

Online appointment booking facility. Those appointments can be treated as un-confirmed appointments.

Un-confirmed appointments can be converted to confirmed after patient comes to hospital and registered

Doctors Appointment

This module enables in generation of Bills for the Services provided and the Cash Collected from the

Patient. For Credit Company Patients, a copy of the Bill is given to the Patient and another copy is

sent to the Company for payment. For Cash Patients, a Cash Receipt is given for the amount received

from them. This module also facilitates in collection of Advance Amount and refunding the excess

amount received after providing the required services.

Features

Enable Cash Collection from Outpatients for Consultations, Investigations & Procedures and

generate a Cash Receipt In case of Credit Account Cases, generate Bill for the Services offered with

Credit Account Code and name of the beneficiary and reimbursing Company Account towards the

treatment expenses provided by the Hospital Maintain record of collection Shift-wise with Cashier

Name Generate Patient Statistics (Clinical Department wise, Category wise & Consultant wise)

Generate Cash Collection and Revenue Summary Reports for daily reconciliation and posting to

Finance.

OPD BILLING & COLLECTION MANAGEMENT



This Module enables advance Booking of Beds, Surgery & Other Facilities in a hospital.

The System maintains status of Occupied & vacant status of Beds. At the time of

admission, System enquires from the User whether the Patient is a booked Patient or a

Direct Patient or an Emergency Case coming through Casualty. In case of Casualty it also

enquires whether it is a Medico Legal Case. Details of Medico Legal Cases are entered

under MLC Details entry option as specified by the Medical Records Department. At the

time of Admission after accepting all relevant details of Patient along with Booking

advance & Admission Advance Receipt Numbers, a Face Sheet / Admission Form /

Admission Slip to be used in the Ward is also printed.

Features

Enables On-line Bed Status Monitoring (Vacant, Occupied, Blocked, Maintenance, etc.)

Facilitates advance booking and Cash collection. In case of Surgical Booking, Updating

of Surgery / O.T. Schedule automatically, Facilitates admission & bed allocation based

on advance booking status (First come first served basis) or by Emergency admission

advised by Consultants or the Transfers requested by the already admitted Patients.

Helps in Collection of Deposit amount from Patients on admission and generate receipt

for cash Payments. Also generate Admission Documents and Stickers with Patient

details printed on it for pasting by the Nurse on the Request Forms during treatment in

the Hospital Updates bed status for Transfer or Discharge of a Patient on request from

concerned Nursing Station, Generate Transfer Request Form and Discharge Intimation

Slip and other records required at the time of discharge. Facilitates in preparation of

Discharge Summary as per the specific Format defined earlier (Specialty- wise), saving

several precious hours for the patients and their relatives. Provide links to all relevant

Modules with date and time of admission, transfer, discharge or death to update Patient

Database.

IN-PATIENTS A/D/T MANAGEMENT



This Module covers extensively the complete billing functions involved from the date

and time of admission of a Patient till discharge from the Hospital for the facilities

provided to the Patient. Every Patient is automatically assigned a unique In-Patient

Admission Number (I.P.D. No.), which is used for identifying Case Sheets and all

services utilized by the patients. Maintains activity chart for entry of facilities daily

utilized by patients calculates bed charges automatically calculates other

Facilities/Service charges automatically for the direct patients and patients from the

corporate companies, patients from the insurance companies and package patients as

per the tariff list defined in the billing setup to generates receipt for Deposits/

Advances and Bill (Interim) or Final for settlement. Provides daily / BI-weekly/weekly

In-Patients Receivable Statement, Enables generation of Deposit Exhaust List based on

the Credit Limit defined in the Bed Category Setup for collection of Interim advance

amount from the Patients. It also facilitates in generation of Reminder Letter for the

Patients with their Billing Status, Amount Deposit and Amount more to be deposited.

Enables generation of Credit Companies Statements viz., Credit Companies Ledger,

Statement of Accounts as per their Specific Format and Aging Analysis Statement based

on the Setup defined. Enables generation of In-Patients Register, Billing Register,

Collections Record, etc Provides linkage with Surgery Management, Nursing Stations

Module, Diagnostic Centre’s, Operation Theatres, Dietary services, Pharmacy for

capturing of facilities offered to Patients and Billing to respective Patient's Folio

Provides Linkages with Financial Accounts for Updating of related revenue Accounts.

IN-PATIENTS BILLING & CASH COLLECTION



This module performs three different functions namely, Patient Administration, Patient

Information Nursing Care activities management and interacts with Other modules

such as Diagnostic Centers, Blood Bank, Pharmacy, Dietary Mgmt., Operation Theatre,

etc. It allows the Nurse to allocate and release Beds and notify Transfers, Discharges

and Other activities. It allows all Patient data regarding monitoring progress, History,

Drugs prescriptions, Doctor’s instructions, etc. to be noted and Discharge summary to

be prepared. It allows Nurses to enter Service Charge Slips for all the Services offered to

each Patient in the Ward for Patient Billing purposes. The requests entered by the

Nurse for the Patient will be automatically printed in the concerned Centers printer and

message is flashed for the Request.

Features

Integrated with A/D/T, Diagnostic Centers, OT Mgmt, Pharmacy and Billing Mgmt

Admitted Patients List as per the Ward / Nursing Stations

Drugs & Consumables Stock Maintenance

Request for investigations

Request for medicines online and offline

Bed Transfer Request

Patient Discharge Intimations

Discharge Summary Preparation

Unused Medicines Return Entry

WARD MANAGEMENT (NURSE STATIONS)



This Module streamlines workflow in the laboratory and eliminates time-consuming

paperwork.

Features

Multi-site, multi-facility specimen tracking and lab support Accurate, up-to-the-minute patient data and charge information Automatic generation of collection lists, labels and worksheets Instant comparison and statistical analysis of test results On-line patient inquiries, reports, and summaries Integrated inventory management and maintenance scheduling for laboratory

instruments Process screens that allow multiple functions to be accessed for multiple patients

and specimens from one screen. Lab Register Maintenance Automatic indenting for the material required based on the consumption

Following are the functions performed in this module

Generation of Cash Receipt / Credit Bill for outpatients based on Doctor's Advice from

their terminals; Generation of Investigation Advice based on Consultants advice for In-

Patients from the respective Nursing stations. The Investigations advised along with

instructions from Doctors and Specimen to be collected for Out-Patients (or collected

for In-Patients from Wards) will be flashed in the respective Diagnostic Centre

Terminal, when Registration Number (for Out-Patients) or I.P.D Number (for In-

Patients) is entered in Diagnostic Centre Computer Terminal. Pre-defined Investigation

Formats will be displayed on the Computer monitor to enable entry of findings. Status

of Investigations carried out will be flashed on Query Investigation reports can be

printed in special print Fonts on Ink-Jet or Laser Printer. Facility for automatic

highlighting of abnormal results, Charges for In-Patients will be posted in respective In-

Patient's folio Register for Diagnostic Tests carried out will be maintained with

collection record and Statistical Reports. Neat reports can be generated and also

viewed by Consultants

LABORATORY INFORMATION SYSTEM



This Module streamlines workflow in all the Imaging Departments (X-Ray, Ultrasound, CT scan, MRI, etc.)

and eliminates time-consuming paperwork.

Features

Covers all Sub Centers X-Ray, Ultrasound, CT scan, MRI, etc. Radiology Orders Processing Worksheet for Out Patients and In Patients

(Linked with OPD Billing and Nursing Care Mgmt) Accurate, up-to-the-minute patient data and charge information Tracking Order Status Pre-defined templates service wise Facility to amend pre-stored Standard Radiology Reports Radiology Department Inventory Management Automatic indenting for the material required based on the consumption Radiology Department Register Maintenance

RADIOLOGY INFORMATION SYSTEM

This is a multi-user, multi-stores Module for Computerization of Inventory items covering Capital

Items, Consumable Items. This module covers functions of Purchase, Stock & Issue of items, Stock

Accounting, Inventory Control functions. This Software is very versatile and user-friendly for

Operations. The Stock Valuation is based on First-in-first-out system.

Following are the integrated modules:

STORES ACCOUNTING MODULE INVENTORY CONTROL MODULE SUB STORE & DEPARTMENT INVENTORY MODULE Features

Stock Management Management of Stock Flow GRN Processing Indent Processing Stock Transfer Vendor Analysis Stock Ledger Reports Issue & Billing of Consumables to Patients Verification & Posting of Supplier Bills to Financial Accounts

MATERIAL & DEPARTMENT INVENTORY

MANAGEMENT



This module is used for centralized purchases in the hospital for all the items kept in different Stores. This module is integrated with Stores for receiving the Indent for regular items or for purchasing of new items as per the dynamic consumption and the minimum stock to be maintained in the Stores and at various locations in the hospital. Based on Indent received, a requirement letter for quotation is generated and sent to different suppliers. This module enable in entry of the quotation received and Vendor evaluation based on the criteria decided by the management. The Purchase Orders are printed on the plain or preprinted Stationary as per the required format. The Amendment to the Purchase Orders (Cancellation or change in the items / quantity ordered) can also be send to the Suppliers after printing the required letter by giving reference number of the Purchase Order. This is also linked with the Finance module for informing them for Advance Payment against the Purchase Order. Features Central Purchasing facility for medical, non-medical and pharmacy items Quotation requests for suppliers as per the Purchase Indent items eMail facility to reduce paper cost Purchase Indents merging if indents have same items for different departments Quotation Entry & Vendor Evaluation Evaluation changes tracking Purchase Order Generation and Printing P.O. to include single / staggered delivery & detailed predefined factors like

Payment terms, delivery conditions, insurance terms, freight etc. Purchase Order Amendment. Amendment updating in Purchase Order either at. Item

Level for Rate, Qty. OR for delivery and other Terms of Purchase Order including Cancellation (Full / Part) or Short Closure Facility

SRN/GRN Facility against P.O. Partial or full SRN/GRN generation facility against P.O. Allocation of the items after receive the SRN/GRN Rate contracts fixing facility

PURCHASE MANAGEMENT



This module covers functions of Purchase, Stock & Issue of Drug items, Stock Accounting, Inventory Control functions. This Software is very versatile and user-friendly for Operations. The Stock Valuation is based on First-in-first-out system. Benefits Issue of Medicines with Bar Code scanners or by entering Drug Name using Key Board (Including Substitute Items by Generic / Brand Index creation) Maintain proper inventory levels Speed the billing process and virtually eliminate lost patient charges Reduce the time between order receipt and dispensing Facilitate better departmental planning Features Facility for Creation of Drug Manufacturers Table with each Drug Name, Cost Price, MRP, Sales Tax,

etc Facility for Creation of Drug Distributors with Drugs and Drugs Manufacturers represented

Selling Price, Tax, etc, Preparation of Purchase Requisition based on minimum Stock Qty. & Dynamic Consumption Qty.

with Three Suppliers (Distributors), Last P.O.NO. And Purchase Rate & Vendor Rating for Purchase approval

The Stock Accounting module is linked with the Purchase Management Module for Supplier-wise receipt of Drugs, verification of Qty, received, agreed Purchase Price (Cost Price), Free Qty. supply (if any), etc. and verification of Suppliers Bills. The Supplier Bills are automatically updated in F.A. Module (as Purchase Voucher), if F.A. Module is selected.

Based on the Indents (Auto generated by Sub-Stores & Wards based on Minimum Stock Level) Drug Items are issued by Drug Stores and the Stock is updated both in Stores (Stock Reduced) and

Sub-Stores / Wards (Stock Increased). Also for Pharmacy stock, daily auto indent is generated for the total Quantity issued daily for each Item. The System maintains fixed Stock

Level in Wards, Sub Stores and Pharmacy. If hospital approves, we could introduce Bar Coded Drugs Management System covering Bar Code Label generation for Items received in Drug Stores and to introduce Bar Code Scanner for issue of Drug Items from Pharmacy. In Sub-Stores & Wards the Drug Issues could be through conventional Key Board or Bar Code Scanner depending on the volume of Issue Transactions. Bar Coding will eliminate errors in proper Drug Identification, batch no. & manufactures code

The Pharmacy Management Module enables On-line entry of all documents and updates the respective Stock Masters for Receipt, issue and sales. Query provides details regarding Stock of an Item at Various Locations, Expiring drugs forecast and many more required for day-to-day Operations. A number of Useful Outputs are generated to the management. Issues of Drugs to Patients from any location automatically update Patient's Billing folio. Billing and Collection are linked with Financial Accounts.

DRUG STORES & PHARMACY MANAGEMENT



Paper less case sheet entry and data storage Doctors can enter the case notes

directly into the system in a case sheet format.

Ability to access the past records on line.

Ability to access the past investigations on line

Ability to access the past treatment record on line

Doctor can view patients list which are taken appointments for him/her

Write examinations of patient

Online prescription writing facility

Online investigations ordering

Doctor can view previous clinical history of patient

Diagnosis entry facility

Cross referral

Provisional booking facility for OT and Cath Lab

Online Admission request for OP Patient

Can write complete past history, family history, personal history, professional

history, and presenting history and chief complains of patient

Direct view access for lab and radiology results

Prescription entry for Inpatients

Nurse assessments checks facility

ELECTRONIC MEDICAL RECORDS/ DOCTORS MODULE



This is MIS module helps management in the process of decision-making and allied

activities.

Following are the Reports generated from this module:

Real Time Operational Management Information System

New Patients Registrations

Out Patient Statistics (New & Revisit) – Department Wise

Out Patients Statistics (New & Revisit) – Doctor Wise

Total Collection – Out Patients, In Patients and Pharmacy – Department Wise

Hospital Revenue – Department Wise

Hospital Performance – Department & Doctor Wise

Total Outstanding from Cash & Credit & Insurance Companies with Ageing Analysis

Hospital Occupancy – Bed Category wise

Hospital Occupancy – Doctor Wise

Inventory – Stock Status & Stock Ledger

Pharmacy – Total Sales with Profitability Report

Pharmacy – Stock at various Locations

Consumption Report – Department Wise

Purchase Analysis

Many more reports generated from various modules for department purposes.

The GHIS has also created two separate screens on HMIS namely :

For the promoters / senior leadership where the focus is on monetary productivity

at a macro level within built week on week , month to date and year to date

comparison.

For the managers in the hospital: operational HMIS reflecting the total current status

of the hospital’s OP / IP / Diagnostics / Pharmacy.

Classified Revenue details

Bed Census in regular intervals

MANAGEMENT INFORMATION SYSTEMS

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