RETAIL MANAGEMENT

ONFUTURE GROUP

FUTURE GROUPFuture Group India, established in 1994 in

order to provide diverse services in India and Global markets.

Their Headquarters are located in Mumbai.

Their employee strength covers over 35,000 people.

Future Group is located in 61 cities & in 65 rural areas in India.

CEO of Future Group

The CEO Future Group

is Mr. Kishore

Biyani

VISION OFVISION OF FUTURE FUTURE GROUPGROUP

The vision of Future Group is to, “deliver

everything, everywhere, everytime to every

Indian consumer in the most profitable

manner”

MISSION OFMISSION OF FUTURE FUTURE GROUPGROUP

• To be the trend setters in evolving delivery formats of the Indian Market.

• To infuse Indian Brands with confidence and renewed ambition.

• To be efficient, cost-conscious, committed to quality in whatever they do.

• To lie on positive attitude, sincerity, humility, united determination.

FUTURE GROUP OPERATES SIX VERTICALS

Future Retail –Covering retail business Future Capital –Catering to financial products

& services Future Brands –Managing all the brands

owned or managed by group companies Future Space –Managing real estate businessFuture Logistics –Managing supply chain and

distribution Future Media –Developing and managing

retail media space.

FUTURE RETAIL • PANTALOONS• BIG BAZAAR• FOOD BAZAAR• CELIO• BRAND FACTORY• PLANET SPORTS

HISTORY OF BIG BAZAAR AND

PANTALOONS

BIG BAZAAR• BIG BAZAAR was started in 2001 • Caters to a large no. of people

mainly to middle class people. • Operates around 150 stores

across India. • Brought changes in the buying

habit of the people. • Provides all the items under one

roof at low rates.

BIG BAZAARBIG BAZAAR Opened in the year 2001 at

Jogeshwari,Mumbai. Started with an approximate 50000 sq.ft of space.

With the launch of “The Future Card”,wants its more than 5 lakh ICICI Bank Big Bazaar credit card holders to migrate to FUTURE CARD.

Goes the tag line…… “Isse Sasta Aur Acha Kahin Nahin” AND “Ab Ghar Chalana Kitna Aasaan” .

PRODUCTS @ BIG BAZAAR

1) Apparels2) Food & grocery3) Accessories4) Electronics5) Home décor6) Cosmetics7) Footwear

PROMOTION TOOLS • “Saal ke sabse saste 3 din”- 26th

January,15th August, Diwali.• Future Card and Shakti card.• Advertisements (Print ads, TV ads, Radio

ads).• Hafte ka sabse sasta din-low prices on

Wednesday.• Monthly bachat bazaar.• Buy one get one free and

complementary gifts.

TARGET CUSTOMERSBig Bazaar targets higher and middle class

customers.

The large and growing young working population is a preferred customer segment.

Big Bazaar specifically targets working women and home makers who are the primary decision makers.

SWOT ANALYSIS BIG BAZAAR

STRENGTH:

1. High Brand Equity 2. Big Infrastructure of the Big Bazaar outlets.3. Purchase promotions to increase the

purchase.4. Variety of stuff under single roof increasing

customer time.  

WEAKNESS :

1.Unable to meet store opening target till now

2. Falling revenue per square feet.

OPPORTUNITY : 1. Organised retail is just 4.15% of total pie of Indian retail Market.

2.Evolving customer preferences in recent years.

THREATS : 1.Competitors,global big players planning to foray into Market.

2. Un organised retail market in India.

3. Government policies are not well-defined in emerging markets like India.

FOOD BAZAAR

• Food Bazaar is a chain of large supermarkets with a difference.

• CEO of Food Bazaar is Sadashiv Nayak. Food Bazaar has a blend of both western and Indian cultures put together to give complete satisfaction.

• Food Bazaar invites you for a shopping experience unique for its ambience and best of everything is offered with a seal of freshness and purity.

PIE CHART OF VARIOUS BAZAARS

• Pantaloon Retail (India) Limited, is a large Indian retailer, which is part of the Future Group

• Headquartered in Mumbai, the company has over 1,000 stores across 71 cities in India and employs over 30,000 people , and as of 2010.

• It was the country's largest listed retailer by market capitalization and revenue .

• With effect from 1 January 2010 the company separated its discount store business, which includes the Big Bazaar hypermarket .

• Operates multiple retail formats in both the value and lifestyle segment of the Indian consumer market.

• Celebrate the Fresh Look, Fresh Feel & Fresh Attitude at Pantaloons Fresh Fashion !

SWOT ANALYSIS - PANTALOONS

STRENGTH : • Managing Purchase Order.• Ease of usage• Analysis of Complex data• Generate Reports• Supports Vendors. 

WEAKNESS :

• Hiring and Training of employees

• Expensive

OPPORTUNITIES :

• Increase the footfalls with promotional activities.

• New Avenues for opening of outlets.

THREATS:

As Retail is a growing sector,there are many marketPlayers in the field.To name a few, they are as follows:

• Shoppers Stop

• Vishal Mega Mart

• Westside

• Wills Lifestyle

CHART SHOWING THE SALE ACCORDING TO A WEBSITE CALLED RETAIL MANTRA

 eZone, the electronics specialty store that offers a wide range of leading consumer durables & electronics brands.

eZone, with the catch phrase ‘experience electronics’ is an experience led lifestyle format that brings together the best in national and international consumer electronic and durables brands .

Typically in excess of 12,000 square feet in size, an eZone store truly enables you to experience electronics, through three dedicated zones - Liberation Zone, Experience Zone and Home Zone.

eZone is not only about showcasing electronics products and gadgets.

But providing you with a complete shopping experience through touch & feel, allowing you to pick and choose from an array of best of brands under one roof.

eZones are primarily stand alone concepts, but are also present within the Central malls.

eZone also offers an unparalleled service and support through the special ‘E-Care’ customer support centre.

E-Care is a special, dedicated support system designed to offer the best customer service after purchase of any product at EZone.

                                                

PLANET SPORTS

India's largest multi-brand sports and lifestyle speciality retail chain,.

Planet Sports offers the largest collection of International sports and lifestyle brands.

Planet Sports stores have extensive offerings for sportswear and equipment across all categories including running, tennis, training, golf, itness, basketball, motor sports as well as other lifestyle products.

Its brand portfolio includes leading sports brands like Converse, Speedo, Wilson, Prince, Callaway, Spalding, Airwalk, Adidas, Puma, Nike and Reebok.

BRAND FACTORY

Brand Factory brings to the Indian consumers the promise of revolutionizing value shopping by offering the best Indian and International brands at Smart Prices

Brand Factory promises its customers that value shopping is not about seconds’ experience, it’s not about a garage sale environment and it’s not about buying cheap.

Instead, it’s all about an amazing experience of ‘Buying Smart’.

Brand Factory Offers :

Allen SollyProvogueLouis PhilippeVanHeusenPeter EnglandJohn PlayersWills LifestyleIndigo NationPark AvenueParxFlying MachinePepe Jeans

The thought behind Brand Factory is to raise the bar of expectation and experience when it comes to ‘Brand + Bargain Shopping’.

The emphasis at Brand Factory is to offer the customer the widest range of brands and categories possible at absolutely great prices, in an ambience that befits the brand.

Brand Factory presents the brands in a fully air-conditioned, slick environment varying between 70,000 to 1,50,00 square feet.

Founded in 1978, by Marc and Laurent Grossman, today Celio is a market leader in men's ready to wear clothing in France. Its flag ship store, located in Paris’s Champs Elysee, is spread over three levels.

Celio’s 5 Brand Pillars are: 

MasculinitySeductionOpennessGenerosityServiceCore Target Audience

OTHER IMPORTANT RETAIL OUTLETS

• LEE COOPER• CENTRAL MALL • HOME TOWN• KB’s FAIR PRICE• FUTURE BAZAAR.COM

• Futurebazaar.com offers the widest range of products at ‘lowest prices – everyday!’

• It intends to provide customers with a streamlined, efficient and world class personalized shopping experience, which will be supported with the best technology platform.

• Buying products is a 3 step simple process. All one has to do is Search, Register and Buy.

• Here you can expect a shopping experience akin to shopping at an actual bazaar but with added simplicity & everyday low prices and an assurance of 'your product' will be delivered within 7 days of purchase.

• We are proud to inform you that Future Bazaar has been named as the Best Indian Website 2007 in the Shopping category by PC World.

MADE BY :AKSHAY KALRA( BBA 4514/09)UTSAV MAHENDRA (BBA 4502/09)