Flowmaster V7 Installation and Configuration

Installation and Configuration Guide for V7.8

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© 2011 Flowmaster Group. The information supplied in this document is for informational purposes only and is subject to change without notice. The mark Flowmaster and the Flowmaster Logo are Community Trade Marks of the Flowmaster Group NV. Flowmaster is a registered Trade Mark of the Flowmaster Group NV in the USA and

Korea. The names of actual companies and products mentioned herein may be the Trade Marks of their respective owners. The Flowmaster product is developed and maintained in accordance to the ISO 9001 Quality Standard.


May 2011


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Flowmaster®

Flowmaster Limited reserves the right to make changes or improvement without notice to the software

product described in this document. Flowmaster Limited has made every effort to ensure that the

material contained in this document is accurate. Flowmaster Limited assumes no responsibility for

any factual or typographical errors that may have occurred.

The software product described in this document is supplied under a Flowmaster Software License

Agreement. Copyright in the whole and every part of the software program belongs to Flowmaster

Group NV („the owner‟) and may not be used, sold, licensed, transferred, copied or reproduced in

whole or in part, in any manner or form, in or on any media to any person, other than in accordance

with the terms of the owner‟s End User License Agreement or otherwise without the prior consent of

the owner.

No responsibility is assumed for the use of software or hardware that is not supplied by Flowmaster

Limited, or its affiliated companies.

Flowmaster Limited makes no warranty, express or implied, as to the function or performance of the

program described herein or the accuracy of the documentation provided. Flowmaster Limited

specifically disclaims any liability for any special, consequential or incidental damages arising from the

manufacture, sale or use of the program. Users of the program should make the final evaluation of

the results presented and their usefulness in their own environment.

© 2011 Flowmaster Group. The mark Flowmaster and the Flowmaster Logo are Community Trade

Marks of the Flowmaster Group NV. Flowmaster is a registered Trade Mark of the Flowmaster Group

NV in the USA and Korea.

Microsoft® and Windows Vista® are trademarks or registered trademarks of Microsoft Corporation in

the United States and/or other countries.

Trademarks and registered trademarks of other firms may be used in this document. Flowmaster

Limited will attempt to indicate their status when first used on a page, but can make no guarantee that

it will catch all trademarks thus used. Even if not explicitly marked as ® or ™, all other trademarks

remain the property of their owners. If you see your firm's trademark used without attribution, please

contact us.

http://www.flowmaster.com/contact.html


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Thank You for Choosing Flowmaster

By choosing Flowmaster as your partner, you have joined an international community of organisations

that use thermo-fluid system simulation software to increase efficiencies in their design process. For

further information on how you can apply Flowmaster V7 throughout your design & development

process visit:

http://www.flowmaster.com

Customer Services

If you would like more information on other Flowmaster products and services or you require technical

assistance please visit our website or contact your Flowmaster representative. For contact details visit:


If you are unable to contact your Flowmaster representative, please contact Flowmaster Limited at:

e: [email protected]

t: +44 (0) 1327 306000

f: +44 (0) 1327 306020




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Contents

Flowmaster® ....................................................................................................................................... 2

Thank You for Choosing Flowmaster .................................................................................................. 3

Customer Services .............................................................................................................................. 3

System Requirements ............................................................................................................................. 6

Installation and Configuration Overview .................................................................................................. 7

What‟s in Flowmaster V7 Installation .................................................................................................. 7

The Flowmaster V7 Application ...................................................................................................... 7

The Flowmaster V7 Database Files ................................................................................................ 7

The Database Server ...................................................................................................................... 7

The License Server ......................................................................................................................... 8

Selecting your Installation Setup Type ................................................................................................ 9

Standalone Installations .................................................................................................................. 9

Team Installations ........................................................................................................................... 9

Enterprise Installations ................................................................................................................. 10

Required Installation Privileges ......................................................................................................... 11

Required Configuration Privileges..................................................................................................... 11

Flowmaster V7 Administration .......................................................................................................... 12

Installing and Configuring Flowmaster V7 ............................................................................................. 13

Pre-installation Checklist ................................................................................................................... 13

Installing Flowmaster V7 ................................................................................................................... 13

Configuring Flowmaster V7 ............................................................................................................... 15

Attach Database Files ................................................................................................................... 16

Configure Microsoft SQL User Accounts ...................................................................................... 16

Configure License ......................................................................................................................... 16

Starting Flowmaster V7 for the First Time ............................................................................................. 17

Logon Dialogue in Detail ................................................................................................................... 18

License Selection .......................................................................................................................... 19

Flowmaster Project Logon ............................................................................................................ 19

Upgrading Flowmaster Data from V6.5 to V7 ................................................................................... 21

Upgrade Flowmaster2 V6.5 Data ................................................................................................. 21

Customer Services ................................................................................................................................ 24

Software Support .............................................................................................................................. 24

Obtaining Software Support .......................................................................................................... 24


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Training Courses ............................................................................................................................... 25

Flowmaster Online ............................................................................................................................ 25

Troubleshooting ................................................................................................................................ 27

Appendix A - Prerequisite Software ...................................................................................................... 28

Operating System Components ........................................................................................................ 28

Database Components ..................................................................................................................... 28

Third Party Components ................................................................................................................... 29

Appendix B - Configuring Flowmaster V7 Databases ........................................................................... 30

What is SQL Server 2008 Express Management Studio? ................................................................ 30

Microsoft SQL Server Express Setup ............................................................................................... 31

Attaching a Database ................................................................................................................... 31

Setting Up Microsoft SQL Server Admin and User Accounts ....................................................... 36

Granting User Access to the Required Database ......................................................................... 40

Setting Database Security Privileges............................................................................................ 41

Mapping User to Database ........................................................................................................... 42

Securing the Flowmaster V7 Database on Microsoft SQL Server 2005 /2008 ................................. 43

Important Note: ............................................................................................................................. 45

Upgrading a Network Secured Flowmaster V7 Database ................................................................ 47

Network Access to SQL Server - Configuring Windows Firewall ...................................................... 48

Configuring SQL Server Browser ................................................................................................. 50

Appendix C - Installing and Configuring FLEXnet ................................................................................. 53

Installing FLEXnet ............................................................................................................................. 53

Standalone (Node-Locked) License ............................................................................................. 53

Server (Floating or Counted) License ........................................................................................... 53

Installing a Standalone License ........................................................................................................ 54

Installing a Server License on a License Server ............................................................................... 54

Using Flowmaster V7 in a Network Environment.............................................................................. 59


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System Requirements

Flowmaster V7 is supported on the following operating systems:

Windows 7® x86

Windows Vista® SP2 x86

Windows XP® SP3 x86 & x64

The recommended minimum hardware requirements are:

Pentium 4 processor (or higher)

DVD-ROM drive (for installation only)

1 GB RAM

800MB available hard drive space for full installation and 500MB or more working space

Minimum screen resolution of 1280X1024 with Normal font size selected

Server components are supported on the following operating systems

Windows Server 2008

Windows Server 2003 SP2

Windows XP SP3

Database server support

Microsoft SQL Server 2005 SP2 + Editions

Microsoft SQL Server 2008 R2 + Editions


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Installation and Configuration Overview

What’s in Flowmaster V7 Installation

Flowmaster V7 is a Client-Server application, comprising of four distinct elements:

The Flowmaster V7 Application

The Flowmaster V7 Database Files

The Database Server

The License Server

Some of these elements are dependent on other third party software packages which will install

automatically during the installation process. Please be aware that some of these are operating

system components. For a full list of the prerequisites installed with each element please refer to

Appendix A.

The Flowmaster V7 Application

The Flowmaster V7 Application includes the Flowmaster Graphical User Interface (GUI) and the solver

which runs locally on the user‟s computer.

The Flowmaster V7 Database Files

The Flowmaster V7 database is a multi-user relational database designed to work with a large number

of concurrent users. It contains the supplied loss coefficient data, gas, fluids and material physical

data and is where all project, network, results and audit trail information will be stored.

The Database Server

Flowmaster V7 supports the Microsoft® SQL Server 2005 and Microsoft® SQL Server 2008 relational

database engines. We supply the freely distributable version, Microsoft SQL Server 2008 R2 Express

Edition, with Flowmaster V7, which may be installed on any number of computers. If your organisation

already runs Microsoft SQL Server 2005 / 2008, you may attach the Flowmaster V7 database files to

it. Please contact your System Administrator for advice on doing this.

Note: No Microsoft SQL Server 2008 R2 license or Client Access License (CAL) purchase is

required for the Express Edition. However, Microsoft SQL Server 2008 R2 Express Edition is limited in

certain ways. It allows individual databases up to a maximum of 10GB in size, but any number of

databases may be attached. There is no limit on the number of users, but only 1 CPU will be used with

RAM limited to 1GB.


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To enable management and maintenance of the database, Microsoft SQL Server Management Studio

Express (SSMSE) is provided. SSMSE performs simple database management functions such as

database attaching, back-ups, restores and other database functions.

The License Server

Licensing of Flowmaster V7 is controlled by the FLEXnet system. You will need a valid license file,

which may be obtained from your Flowmaster representative. A user working on a single computer

(Standalone installation) will reference a local license file. Alternatively, if there are multiple users

(Team or Enterprise installations), a license server might be required. This can be installed either

locally or on a designated license server.

Each of these elements can be installed in different locations. Where you install and how you

configure these different elements will determine how Flowmaster can be used in your organisation.

Database Server Upgrade

Flowmaster V7.7 was shipped with Microsoft® SQL Server 2005 Express Server. If you have

previously installed Flowmaster V7 along with SQL Server Express, you will have the SQL Server

2005 Express edition installed. During Flowmaster V7.8 installation, you will have the choice to

upgrade your SQL Server 2005 Express to SQL Server 2008 R2 Express. Please note that any other

SQL 2005 / 2008 server edition will not be automatically upgraded by the Flowmaster

installation package; only the Express version is upgraded. You may be required to restart your

PC during the installation of SQL Server 2008 R2 Express. After the installation is finished, you do not

have to attach your Flowmaster databases again to the SQL Server 2008 Express R2.

Caution:

Once you attach a Flowmaster-supplied database to Microsoft SQL Server 2008 R2 Express, the

database is converted into SQL Server 2008 format. Once it is converted, you cannot attach this

database again to any edition of SQL Server 2005, as the SQL Server 2008 database is not

backwardly compatible. If some users are required to use SQL Server 2005 Express, all users should

remain at that version.


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Selecting your Installation Setup Type

Flowmaster V7 is a scalable solution, which can be installed for a single user (Standalone) or for

multiple uses storing data in a single Flowmaster V7 database across a network. Before you begin

your installation of Flowmaster V7, please select the most appropriate Installation Setup Type for the

way you plan to use Flowmaster V7 within your organisation.

Note: For all Installation Setup Types you must have local Administrator rights on the destination

machine.

Standalone Installations

This type of installation is appropriate for single users of Flowmaster V7 who rarely share project data

with other users. Each user will have an independent Flowmaster V7 Database running locally on their

computer.

For this type of installation all the elements described in the previous section will be installed on the

user‟s computer. During the installation process please select Setup Type “Standalone Installation -

Complete” when prompted to place the elements in the default locations. If you would like to specify

the file locations you should select “Standalone Installation - Custom” when prompted.

Team Installations

This type of installation is appropriate for small teams of users that work on the same projects. This

single database deployment is highly recommended for team or department based work as it readily

facilitates the sharing of Flowmaster data, components and models between users. Typically, there will

only be one Flowmaster V7 database for all users.

For this type of installation, the Flowmaster V7 Application must be installed on each user‟s computer.

All other elements, including the Microsoft SQL Server 2008 R2 Express database engine, should be

installed on a computer that can be accessed by all the client computers. This may be one of the

users‟ computers or a central server. To install the Flowmaster V7 Application run the installation

package on each user‟s computer selecting „Client Installation – Flowmaster V7 Application‟ when

prompted. Run the installation package again on the computer that will run the remaining elements

selecting „Server Installation – Flowmaster V7 Database and License Servers‟ when prompted.


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Enterprise Installations

This type of installation is appropriate when larger teams of users work on the same Flowmaster

projects or need to share a single source of enterprise project data. This single database deployment

is highly recommended for multiple team or department based work as it readily facilitates the sharing

of Flowmaster data, components and models between users. This approach is similar to a Team

Installation. However, the Database Server (Microsoft SQL Server 2005 Standard Edition) is typically

run under the authority of the company System Administrator.

For Enterprise deployment it is anticipated that an IT coordinator will manage the installation, possibly

attaching a single (or limited number) of Flowmaster V7 databases to an existing central Microsoft

SQL Server database engine, using their own standard management tools. In this case, it will be the

responsibility of this IT coordinator to provide users with the required level of access to the central

Microsoft SQL Server database server engine and the Flowmaster V7 database.

To install the Flowmaster V7 Application run the installation package on each user‟s computer

selecting „Client Installation – Flowmaster V7 Application‟ when prompted. Run the installation

package again on the computer that will run the remaining elements selecting „Server Installation –

Flowmaster V7 Database and License Servers‟ when prompted.


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Required Installation Privileges

To install Flowmaster V7 you will require local administrator rights on the target machine. Depending

on your Windows User setting and the type of installation selected, you may require assistance from

your System Administrator.

Required Configuration Privileges

You must be a Microsoft SQL Server System Administrator with Server Role „sysadmin‟ to attach the

Flowmaster V7 database files to the Microsoft SQL Server. As the installer, your Windows User

account will automatically have been given this role for the local database.

The Microsoft SQL Server System Administrator must create Microsoft SQL Server User accounts for

all users that need access to the Flowmaster V7 Database. This can be carried out as part of the

Flowmaster V7 Installation with the Flowmaster Configuration Utility.


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Flowmaster V7 Administration

Flowmaster V7 has its own permissions system that can restrict access to data and functionality. The

Flowmaster V7 Administrator has the highest level of permissions and controls the access of other

users. All Flowmaster project access administration is carried out within the Flowmaster V7

Application. This is separate to any Windows or SQL account.

Note: The Flowmaster V7 Administrator does not require any database programming skills.

When you first start Flowmaster V7, you will log on as the Admin User, User Name “Admin” with a

blank password. If you are a standalone user, we recommend that you set a password and continue to

use this as your working logon so you have access to all the functionality available.

If you are working in a multi-user deployment, we recommend that a designated person is responsible

for Flowmaster V7 Administration. They will be responsible for creating work Projects and Users in the

Flowmaster V7 Database.

If the Flowmaster V7 Administrator is also a Flowmaster User, we recommend that they create

themselves a separate user account with appropriate permissions so the two roles are distinct.

For further information on Flowmaster Users and Roles, refer to the User Group Management section

in Flowmaster V7 help.


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Installing and Configuring Flowmaster V7

Pre-installation Checklist

Before starting the installation:

Obtain a valid Flowmaster V7 license file

Logon with Windows local Administrator rights

Back up any existing Flowmaster V7 databases

When backing up a Flowmaster V7 Database that is part of a Team or Enterprise deployment,

please refer to Upgrading a Network Secured Flowmaster V7 Database

Flowmaster V7.8 will perform an in-place upgrade of Flowmaster V7.6 / V7.7 – no further

action is required. Any databases and settings will be retained and not overwritten.

For installations before Flowmaster V7.6

o Uninstall any existing Flowmaster V7 Application versions

o Check that any *.exe‟s or *.dll‟s have been removed from the Flowmaster program

folder. This will usually be in:

C:\Program Files\Flowmaster\FlowmasterV7

o Do not remove any sub folders

It is not necessary to uninstall Microsoft SQL Server 2005 SP2 or 2008 R2 Express if either is

already present. The Flowmaster V7.8 installation procedure provides an option to upgrade

your existing SQL Server 2005 Express edition to SQL Server 2008 R2 Express. Please note

that once a database is upgraded to and/or attached to a SQL 2008 R2 Database Server,

it cannot be attached to a SQL 2005 Database Server again.

Installing Flowmaster V7

The installation process uses the industry standard InstallShield packager. This will install all the

required components and the prerequisites with minimal user interaction, checking for the appropriate

operating system, service pack and language. It will also pre-configure Flowmaster V7.


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If you are installing from DVD, insert the DVD into the disk drive. The installation should start

automatically. If not, open Windows Explorer and navigate to the DVD drive. Double click on

setup.exe.

If you have downloaded Flowmaster V7, open Windows Explorer, navigate to the downloaded

location, and double click on the setup.exe file.

The Flowmaster V7 Installation Wizard will present the following choices:

Please read the installation descriptions presented and make the appropriate choice. For further

information on the choices available, please refer to Selecting your Installation Setup Type. Depending

on the selections made and the speed of your computer, the installation may take several minutes.

Please be patient.

Under certain circumstances, the installation will require the computer to be rebooted. If this is the

case, the installation will resume at logon. Please do not interrupt this process.

On completion, the Flowmaster Configuration Utility will run.


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Configuring Flowmaster V7

The Flowmaster Configuration Utility guides you through:

Attaching the database files

Configuring Microsoft SQL Server User Accounts

Configuring your license

All three of these tasks must be carried out before you use Flowmaster V7 for the first time.

The Flowmaster Configuration Utility will open after the installation is complete. If it does not, the

Configuration Utility is available from the Flowmaster V7 Logon dialogue, see Starting Flowmaster V7

for the First Time.

Enter the appropriate data in all three tabs as follows:


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Attach Database Files

If you are running the database server locally, check the details are correct and click on Attach

Database.

If you are using a central database server, you will need to be a Microsoft SQL Server System

Administrator with Server Role „sysadmin‟ to attach the Flowmaster V7 database files to the Microsoft

SQL Server. If you have this privilege, enter the SQL Server Name and the Database Name and click

on Attach Database. Alternatively, contact your Flowmaster V7 Administrator or your System

Administrator for assistance. For information on attaching database files using Microsoft SQL Server

2005 Express Management Studio, please refer to Appendix B

Configure Microsoft SQL User Accounts

Microsoft SQL Server uses integrated Windows Authentication. It is necessary to add each Windows

User to the Flowmaster V7 database with the appropriate Microsoft SQL Server rights for Flowmaster

V7 to run correctly. The Configuration Utility will detect the logged on user‟s credentials and configure

the database of Flowmaster V7 access. Check these are correct and click Add User to SQL Server.

For Enterprise deployment, some Windows Users may not automatically have permission to create

User Accounts on the Microsoft SQL Server. If you are unsure of your Windows Domain, Windows

User Name or your rights on the Microsoft SQL Server please consult your System Administrator. For

information on configuring Microsoft SQL Server Database using Microsoft SQL Server 2008 R2

Express Management Studio please refer to Appendix B.

Configure License

For Standalone deployment, replace the license.dat file found in the

C:\Program Files\Common Files\FlowmasterV7\FLEXlm

folder with the one supplied by your Flowmaster representative. Then select the Use License File

radio button and click Apply.

Note: Make sure the license file is named as license.dat or Flowmaster V7 will not start.

In a Team or Enterprise deployment, where users share licenses, select Use License Server and

enter the license server in the form 7241@licenseservername and click Apply.

Click Close to save the information.

For information on configuring a shared server license, please refer to Appendix C.


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Starting Flowmaster V7 for the First Time

To start Flowmaster V7 double click on the Desktop icon.

You are presented with the Flowmaster V7 License Selection and Project Logon dialogue.

The Logon dialogue is automatically populated with the information specified during the configuration.

Use the down arrows to see the full dialogue.

When you start Flowmaster V7 for the first time you will log on as the Admin User, User Name „Admin‟

with a blank password. Enter your User Name and Password. To save the selected settings tick the

Remember check boxes then click OK.


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We recommend that you give the Admin user a password immediately from within Flowmaster V7 to

ensure the database is secure. If you need to change any of the configuration settings, use the

Flowmaster Configuration Utility.

Logon Dialogue in Detail

This dialogue is split into two sections; License Selection and Flowmaster Project Logon. The License

Selection section allows you to select from the available licenses and the Flowmaster Project Logon

section allows you to specify the Flowmaster V7 database you want to logon onto.


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License Selection

Click the drop down menu in the top right corner of the window and select the required license.

Note: You can edit the text between the double quotes in the „user_info‟ string in each license file

(e.g. user info=”General Systems Suite I Advanced - Transient”) to give each license a unique

identifying label such as “Cooling Department” or “Lubrication Department”. The italic text

below the license selection drop-down will always display the license type in Flowmaster

terms.

In addition to displaying the license details, the dialogue also displays the licensee information:

Customer ID

SRO No. (Software Request Order Number)

Note: You can also display the dialogue by going to the Help menu and selecting the Current Logon

Details option.

Flowmaster Project Logon

Please complete the Flowmaster Project Logon section in the following order:

1. Database Connection

a. Server The Microsoft SQL Server

b. Authentication Either Windows Authentication or SQL Authentication

i. DB User Name SQL Authentication User Name

ii. DB Password SQL Authentication Password

c. Database Name The name of the attached database

2. Flowmaster Project Logon

a. User Name Flowmaster V7 User

b. Password Flowmaster V7 User Password

c. Project Name Flowmaster Project Name

d. Windows Authentication Available when activated on Flowmaster V7 User account

The database Server refers to the computer name where the database engine is running and the SQL

Server instance name, e.g. COMPUTERNAME\SQLEXPRESS. You can either type this in manually or

click Browse which will present a list of available servers on the network. The drop down lists the five

most recent servers accessed.


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At Flowmaster V7.8, the application can additionally use SQL Authentication to connect to the

database server. In this instance, provide the appropriate SQL Authentication credentials.

The Database Name is the name assigned when the database was attached. This is usually

Flowmaster.

The predefined User in a new Flowmaster V7 database is Admin, with a blank password. Additional

Users can be created in the Flowmaster V7 GUI. We recommend that you give the Admin User a

password immediately to ensure the database is secure.


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Upgrading Flowmaster Data from V6.5 to V7

Flowmaster V7 uses a completely new database, GUI and analysis software architecture, making use

of advanced facilities not available in Flowmaster2. If you are a current user of Flowmaster2, you can

upgrade your existing networks and data to Flowmaster V7 and benefit from continued use of your

models.

If you have Flowmaster2 networks and results, you will need to upgrade these into your Flowmaster

V7 database if you want to work on them. Upgrades to Flowmaster V7 can only be performed from a

Flowmaster2 V6.5.x database. If your models and data are at an earlier Flowmaster version, you

should install Flowmaster2 V6.5.2 and use the built in tools to upgrade the Data Manager and

networks to V6.5.2. Once this is complete, you can upgrade your data into a Flowmaster V7 database.

If you want to upgrade multiple Flowmaster2 databases into one Flowmaster V7 database, we strongly

recommend you first merge your Flowmaster2 databases into one, using Pack/Unpack, and then

upgrade that single database to Flowmaster V7.

If you do upgrade your Flowmaster2 databases separately, we recommend that you use the data

management tools in V7 to remove duplicate or redundant data once you have upgraded. If you need

assistance with this please contact your regional Flowmaster representative.

Note: Upgrading multiple Flowmaster2 databases without merging them first may result in network

and performance data referencing errors.

Upgrade Flowmaster2 V6.5 Data

Open Flowmaster V7 and select Main Menu File > Upgrade.


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You will be prompted to select the location of your data manager file. Browse to the appropriate

location, either Single Phase or Fluid Power and select OK.

Note: Both Single Phase and a Fluid Power dataset can be upgraded into a single Flowmaster V7

database.

The Upgrade window with Data and Network tabs will appear.

In the Network tab use the checkboxes to select the Networks you want to upgrade.

Note: If you want to upgrade the results associated with a Network you will need to select these

separately on the right side of the dialogue. This allows you to only upgrade the results you need.

Once you have made your selection click on the Upgrade button on the Main Menu and the upgrade

will begin.

You will be prompted to review the Upgrade Log. We recommend you review this file as it will tell you

if there have been any problems with your upgrade.


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Once the upgrade is complete, you will be prompted to restart Flowmaster V7 to see the Networks in

the Database.

Individual Networks may be upgraded from a Flowmaster2 V6.5 database, however all other

Flowmaster2 V6.5 projects from that database will appear in Flowmaster V7 as empty project folders.

This is because all database items are upgraded and may be owned by other projects. Projects may

be upgraded, wholly (all networks) or partially (selected networks) multiple times without producing

unwanted duplicates.

We are aware of certain cases where Flowmaster2 V6.5 networks, upgraded from previous versions,

may contain old symbols that will not refresh in Flowmaster2 V6.5 (try right mouse click in

Flowmaster2 V6.5 – refresh symbols). In such cases, during an upgrade, some symbol

rotations/reflections may not come through correctly to Flowmaster V7. The component will be in the

right place, with the correct Flowmaster V7 symbol and correct connections, but may need

rotating/reflecting. There are easy to use facilities in Flowmaster V7 that enable this to be done on

each component affected.

Controller Templates that have been “customised” in Flowmaster2 V6.5 to be special controllers will

come into Flowmaster V7 as standard Controller Templates and may need partial reconfiguring.

At this release of Flowmaster V7, Controllers and Gauges do not use Equations. Equations in

Flowmaster2 V6.5 will be upgraded into C# scripts to retain the detail of the equation. These will need

minor editing in order to run at Flowmaster V7. As C# scripts are compiled at run-time they run faster

than equations.


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Customer Services

Software Support

Flowmaster V7 Help can be obtained from the following sources:

Within the Flowmaster V7 Application

o Flowmaster Help

o Flowmaster Reference Help

From the Flowmaster Customer Portal*

o User Forums

o Application Guides

From your Regional Flowmaster representative*

o Email Support

o Phone Support

* These types of software support are only available to customers with a current Support contract.

All new software purchases of Flowmaster V7 include 12 months software support from the date of

purchase. Software Support can be obtained by contacting your regional Flowmaster representative.

For contact details of the Flowmaster representative in your region, please visit our website:


We recommend that you ensure your Support contract is renewed to enable you continue to receive

the latest software updates.

Obtaining Software Support

There are two types of Help files available in the Flowmaster V7 Application:

Flowmaster Help – This describes how to use the Flowmaster V7 Application

Flowmaster Reference Help –This describes the Flowmaster Components, their input and

output features and the Component Analytical Models (CAM‟s).


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If you are unable to find the answer to your question within the Flowmaster V7 Application, please

make sure you have the following information when contacting your support provider:

Product version number available from Menu Help > About, e.g. V7.X.X.X Build XX

Simulation Type, e.g. Compressible or Incompressible

Hardware platform details

Operating system, e.g. Windows XP or Windows Vista

Specific description of the problem and how to reproduce it

Enquirers will be asked to provide their name and company name in order to verify support entitlement

before any investigation begins. For contact details of the Flowmaster representative in your region,

please visit our website:


Training Courses

A range of training courses are available from your regional Flowmaster representative. A list of

scheduled courses can be found on our website, in addition to bespoke courses that can be arranged

to suit your needs:

http://www.flowmaster.com/training.html

Flowmaster Online

The Flowmaster website offers you many services as a Flowmaster user.

News & Events:

Get the latest training course details and dates in your region

Sign up to free educational webinars

Keep up-to-date with the latest Flowmaster news & events from around the world

Subscribe to FlowNews, our free quarterly e-newsletter

Register for the next Flowmaster User Group Meeting

http://www.flowmaster.com/training.html


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Customer Portal:

The Customer Portal is an area of our website reserved specifically for Customers. Here you can:

Download the latest software updates

Chat and exchange ideas with other Flowmaster users in the User Forum

View previous issues of FlowNews

Find out what‟s new in the latest release of Flowmaster

See what happened and who went to past User Group Meetings

To complete the online registration form you will require your SRO number. This can be obtained from

the Flowmaster V7 logon dialogue or from your regional Flowmaster representative.

You can access our website whilst using Flowmaster V7 by using the Help drop down menu and

selecting Flowmaster Website or by going directly to:

http://www.flowmaster.com

http://www.flowmaster.com/customer.html


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Troubleshooting

If you get a message dialogue saying that any of the Additional Software has failed to install, please

continue with the installation and restart your computer at the end. In the majority of cases you will find

that the software has installed. If this is not the case please start the InstallShield Wizard again. If you

are still having difficulties please contact your regional support team.

Alternatively, visit the Customer Portal for solutions to many questions or to ask other users their tips.

You can register for our User Forum in the Customer Portal section of our website:

http://www.flowmaster.com/customer.html

For customers with Maintenance contracts you can contact your regional support office for answers to

all of your Flowmaster questions, for contact details visit:


For FLEXnet licensing support please visit:

http://www.flexerasoftware.com/support.htm

http://www.flowmaster.com/

http://www.flowmaster.com/

http://www.flexerasoftware.com/support.htm


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Appendix A - Prerequisite Software

Flowmaster V7 uses the following third party packages and software components, which are included

in the distribution, in both 32 bit and 64 bit versions as appropriate. They are required for Flowmaster

V7 to function and will be installed automatically dependant on the installation options selected.

Operating System Components

Microsoft .NET Framework 3.5 SP1 (x86 or x64)

The Microsoft .NET Framework 3.5 provides the base class libraries and common language run

time environment that enables Flowmaster V7 to run.

Microsoft DCOM 95

Microsoft MFC 6.0

Microsoft C Runtime Library 6.0

Microsoft MFC 7.1

Microsoft C Runtime Library 7.1

Microsoft C++ Runtime Library 7.1

Microsoft Component Category Manager Library

Microsoft OLE 2.40

Microsoft VBScriptRuntime

Microsoft Visual C++ 8.0 CRT (x86) WinSXS

Microsoft Visual C++ 8.0 MFC (x86) WinSXS

Microsoft Visual C++ 9.0 CRT (x86) WinSXS

Microsoft Windows Scripting Host 5.6

Database Components

Microsoft SQL Server 2008 R2 Express

If the Enterprise Microsoft SQL Server 2005 / 2008 database engine is to be used, a local

installation of SQL Express server is not required. The Installation of SQL 2008 R2 Express

Server may take some considerable time, and require patience until the installation finishes. Part

of the delay is due to the prerequisite installation of Windows Installer 4.5, which also requires a

Restart before the installation can proceed for SQL Server 2008 Express R2 Express.

Microsoft SQL Server 2008 R2 Management Studio Express

This is a graphical management tool for Microsoft SQL Server Express that allows you to perform

simple database management functions. This is only required if you install Microsoft SQL Server

Express.


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Microsoft Data Access Components (MDAC) 2.8 SP1

Microsoft MSXML 6.0 SP1 (x86 or x64)

Third Party Components

Crystal Reports 10.5 (x86)

Crystal Reports is the Business Intelligence application used to process the Data and Results

reports that can be created in Flowmaster V7.

KeyWorks

KeyWorks allows the Related Topics links in Flowmaster V7‟s HTML Help systems to function

properly.

TechSmith

TechSmith enables you to view the movie clips in Flowmaster V7‟s Help System.


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Appendix B - Configuring Flowmaster V7

Databases

Before using Flowmaster V7, you will need to attach the Flowmaster V7 Database and create

Microsoft SQL Server User accounts. We recommend that you use the Flowmaster Configuration

Utility described in Configuring Flowmaster V7, however these tasks can also be carried out using

other database management tools. This Appendix details the manual procedure for attaching and

configuring Flowmaster V7 database files on Microsoft SQL Server 2008 R2 Express using SQL

Server 2008 Express Management Studio which is supplied in the installation package.

To perform the task described in this Appendix you must be a Microsoft SQL Server System

Administrator with Server Role „sysadmin‟ on the instance of Microsoft SQL Server 2008 R2 Express.

This role is automatically given to the User who installs Microsoft SQL Server 2008 R2 Express which

means that for Standalone deployments, where Microsoft SQL Server 2008 R2 Express is used, the

installer already has this role. If you are not the installer or you have selected one of the alternative

deployments please contact your Systems Administrator to confirm you have the Server Role

„sysadmin‟ before proceeding.

Note: This Appendix includes instructions on how to grant „sysadmin‟ permission to other

Flowmaster V7 database users.

All the tasks described in this Appendix assume that you are logged on to the Microsoft SQL Server.

What is SQL Server 2008 Express Management Studio?

The Microsoft SQL Server 2008 Express Management Studio (SSMSE) is a Graphical User Interface

(GUI) that you use to perform maintenance tasks on a database running under a Microsoft SQL

Server 2008 R2 Express / SQL 2005 Express

Note: It is very important that any manipulation of the database is carried out using SSMSE. This

includes operations such as: renaming, shrinking, backing-up, restoring or deleting the V7

Database and associated database files. No attempt should be made to carry out any of these

operations without the use of SSMSE.


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Microsoft SQL Server Express Setup

Attaching a Database

To attach a database follow these steps:

Go to the Start menu and select All Programs followed by the link shown below:

The Connect to Server window, as shown below, will appear.

Before you can attach a database, you need to enter the required Server Name and SQL Instance

(SERVERNAME\SQLEXPRESS) and Windows Authentication details in order to connect to the

database.

Use the following table as a reference to the details of each entry field.

Server Name This is the name of the server you will be using. If this is a local server, i.e. SQL

Server 2008 R2 Express, then you should enter it in the format shown above. If

you were accessing the full SQL Server via your network, then you need to define

the full path name to the location of the database.

Authentication

Windows

Authentication

It is recommended that you use this mode, as it allows you to connect to the

database through your existing Windows user account.


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SQL Server

Authentication

You should only use this mode IF a user with a specified password and login is

connecting from a non-trusted location. In this case, SQL Server performs the

authentication itself by checking to see if a SQL Server login account has been set

up and if the specified password matches the one previously recorded. If SQL

Server does not have a login account set, authentication fails, and the user

receives an error message.

If you are using this mode, then you need to enter the following:

Login Enter the user name to connect with

Password Enter the password for the login

Select Connect when you have finished. The view changes to the example shown below:


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Now right click on Databases in the left pane, and select the Attach option.

The Attach Databases window will appear:


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Next, click the Add button to display the Locate Database Files window:

Navigate to where the Flowmaster database is located.

The default installation location is:

C:\Program Files\Common Files\FlowmasterV7\Flowmaster_Data.MDF

Select the file and then click OK.


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The Flowmaster_Data.MDF and its associated log file, Flowmaster_Log.LDF are displayed in the

Database Details pane.

Click OK to attach the files. Keep the SSMSE open.


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Setting Up Microsoft SQL Server Admin and User Accounts

As the installer, your Windows User account will automatically have been set up as a Microsoft SQL

Server System Administrator in the local database. For all other cases, the installer will need to grant

other users permission to access the database in the form of Server and Database User Accounts.

There are two different types of Server Login:

Window‟s Authentication

SQL Server Authentication.

We recommend that you use the Windows Authentication login method.

Creating a New Login Account

The first step in setting up a New User is to create a login for them. To do this:

Open the SQL Server Management Studio Express and Connect to the Database Server.

Right click on Security in the left pane of the SSMSE window and select New > Login option.


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The Login - New window shown below will appear:

Verify that the Windows Authentication option has been selected in the General page.

Next, click Search to display the Select User or Group window:


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Enter the login name in the format as shown above. This name is the Windows User login account that

you have (a) assigned yourself, or (b) the one assigned by the System Administrator.

Click the Check Names button to verify that the name exists. If it does, then the view changes to one

below:

Now, click OK. The login name is displayed in the Login Name field.

You can also assign logins for defined groups in your network. This will allow you to assign the same

privileges to all users under the same group.

To add a Group, in the Select User or Group window change the Object Types to Group, as show

below:


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Then, enter the Group name.


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Granting User Access to the Required Database

Having set the login, the next step is to provide the user access to the required databases. To do this:

In the Login - New window, select the Default database from the drop-down, which will usually be

called Flowmaster.


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Setting Database Security Privileges

Next, you need to grant the user the required security privileges. To do this, click on Server Roles in

the left pane to show the view below:

If this user is the database administrator check the sysadmin box. For all other users leave these

privileges unchecked.


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Mapping User to Database

The next step is to „map‟ the User to the required databases. To do this, click on User Mapping to

show the view below:

In the top pane, select the Flowmaster database.

In the bottom pane, check the public, db_datawriter, and db_datareader check boxes. This gives

the user the rights needed to work with Flowmaster. Finally, click the OK button. Repeat this process

for each user.


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Securing the Flowmaster V7 Database on Microsoft SQL Server

2005 /2008

In a Standalone Deployment the local user has the SQL Server „sysadmin’ and „db_owner’ privilege on

the database server and the attached Flowmaster V7 database.

In Team and Enterprise Deployments this is not acceptable and could lead to security breaches within

a multi-user database.

This section describes the procedure to eliminate the need to assign the highest SQL Server and

database administrative rights to Flowmaster users. After it is done, Flowmaster users can be public

users on a SQL Server, with only „db_datareader’ and „db_datawriter’rights on the Flowmaster V7

Database. Subsequently, any database administration actions from within the SQL Server 2008

Management Studio Express Edition will only be performed by a Database Administrator user.

The configuration package consists of the following:

Two SQL scripts: certificate_apply.sql and certificate_remove.sql

o certificate_apply.sql script will create the stored procedure certificate_apply on the

database

o certificate_remove.sql script will create the certificate_remove stored procedure.

Two DOS Command batch file called SQLNetworkSecurity.bat and

SS2005_Security_Update.bat

o This batch file will execute the above .sql scripts

An executable file called DbCertificate.exe

o This is a GUI front-end for running the two stored procedures installed on the database by

the batch file

These utilities are installed if either the Flowmaster V7 Database Files or the Database Server is

selected during installation.


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The SQL Server 2005 Security Update for Flowmaster databases should be run only by the Database

Administrator, and on the machine on which the SQL Server 2005 is installed. (This will avoid the

need to assign write privileges on remote folders from machines other than the machine on which the

SQL Server is installed.). Please note that the SQL Server 2005 Security Update can also be

applied if necessary to SQL Server 2008 in multi-user environments with same scripts and

DBCertificate.exe.

To configure the security select the “Flowmaster SQL Network Security” shortcut under Programs

Menu > Flowmaster and follow the instructions. This will start a command prompt window from the

folder in which the ss2005_security_update.bat is placed. The routine will install 2 Stored Procedures

into the Flowmaster V7 Database.

Next, run DbCertificate.exe at the command prompt. This will bring up the Certificate Manager GUI

tool, with the Apply Certificate tab opened (shown below). Some of the text boxes will already be filled

in with default entries (left) which can be changed as required.


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After filling in all the text boxes, the Apply Certificate button will be enabled (right).

For the expiry date, the user can pick a date from the drop-down calendar control by first clicking on

the down arrow on the right of the Expiry Date entry, and then selecting a date from the calendar. The

selected date should be greater than the minimum default date.

Note: The default expiry date for the certificate is set to one year.

Pressing the button Apply Certificate will execute the stored procedure certificate_apply (installed on

in the previous step), performing the following actions:

Creates on the database a certificate called Flowmaster_cert. (You can see it in the SQL

Server Management Studio – Object Explorer, in the Certificates sub-folder of the Security

folder of the database.) Make sure you never delete this certificate manually.

Creates a certificate user called Flowmaster_cert_user. (See the Management Studio – Object

Explorer, Users sub-folder of the Security folder.) Make sure you never delete this user

manually.

Assigns the necessary (more powerful) rights to the Flowmaster_cert_user.

Signs all the stored procedures with this certificate.

Creates a certificate backup file for this certificate. (The Database Administrator should move

this file to a safe folder and take a backup.)

Important Note:

Remember to do a full database backup before and after applying the security patch. Also, note down

and keep the data you used to create the certificate (Certificate Password, Certificate Subject and

Expiry Date).

Do not manually delete the certificate or the certificate user. They are needed in order to be able to

remove the certificate signatures from the stored procedures, when needed.


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If you delete them by accident, you will not be able to drop the signatures from the stored procedures

using the Certificate Manager tool. You will first need to restore the certificate from the certificate

backup file, and recreate the user, using SQL commands. The certificate and certificate user should

have the same names as used in the SQL script (Flowmaster_cert and Flowmaster_cert_user). You

can also recreate the certificate without the backup file, but to do so you will need to use the same

data used when you created the certificate the first time. (Password, subject and expiry date.)


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Upgrading a Network Secured Flowmaster V7 Database

Flowmaster Updates and Maintenance Releases will usually involve some database changes

including new stored procedures and updated procedures. The new stored procedures will not be

signed by a database certificate. Also, any time a stored procedure is changed or updated the

certificate on that stored procedure is dropped, so the updated stored procedures will also not be

signed.

For these reasons, before applying the new Flowmaster Update or Maintenance Release, the

Database Administrator should remove the certificate signatures from the stored procedures. After

installing the new Update or Maintenance Release, the Database Administrator should apply a new

certificate on the Flowmaster database following the steps described in Securing the Flowmaster V7

Database on Microsoft SQL Server 2005 /2008. To remove the certificate signatures from the stored

procedure use the Certificate Manager tool and select the Remove Certificate tab:


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Network Access to SQL Server - Configuring Windows Firewall

Go to the control panel, open the security centre and select Windows Firewall. On the dialogue

select the Exceptions tab, this will look like the view below.

Click on the Add Program… button.


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Next, click the Browse… button, as shown below, to search for the file.

For most installations, the first file we are looking for will follow this path:

C:\Program Files\Microsoft SQL Server\MSSQL10_50.SQLEXPRESS\MSSQL\Binn\sqlservr.exe

Select the file sqlserver.exe and click OK. If you wish to further filter the exception you can do so with

the Change Scope button. Click OK again and an exception has been made for SQL Server in your

firewall.

Next, allow a program called SQL Server Browser access through the firewall. To do this, follow the

path below:

C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe

Select the file sqlbrowser.exe and click OK then. As with the previous exception, you can further filter

using the Change Scope button. Click OK to finalize.

Close the firewall settings.

This stage is now complete.


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Configuring SQL Server Browser

Next configure the SQL Server Browser. This service allows other users on other PC‟s to see the SQL

Server. This maybe disabled for security reasons to prevent remote logins to the PC. To configure it:

Go to the SQL Server Configuration Manager utility in the following menu.

Right click SQL Server Browser service and select Properties.


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Go to Service page. Change the Start Mode option to Automatic and press OK. Then, Right click the

service and a select Start.


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Next, navigate to the Protocols for SQLEXPRESS option under SQL Server Configuration Manager >

SQL Server Network Configuration, as shown below, right click TCP/ IP and select Enable.

You will be prompted that SQL Server Service needs to be restarted before changes take place.

Restart the service by right clicking service and selecting Restart.


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Appendix C - Installing and Configuring

FLEXnet

Installing FLEXnet

Before starting Flowmaster V7 for the first time, it is necessary to configure FLEXnet so that

Flowmaster can be run using the specified User Data. If you have not already done so, you will need

to acquire an appropriate license file from your Flowmaster representative.

By default the installation process automatically creates a folder called:

C:\Program Files\Flowmaster\FlowmasterV7\Flexlm

This directory contains the following folders and files:

Lmgrd.exe

Lmtools.exe

Flowslmd.exe

Lmutil.exe

\Docs

\Unix

There are two types of license file:

Standalone (Node-Locked) License

This is for a user using Flowmaster V7 on a single PC and will only run on that PC.

For this type of license file, you will need to provide your Flowmaster V7 representative with the hard

disk volume serial number from your PC. You can do this by opening a Command Prompt and using

the „vol‟ command.

Server (Floating or Counted) License

This is for users in a network environment. With this type of license, the following

Server/ Client relationship exists:

Single PC or UNIX computer acting as license server

PC client that will checkout the license from the license server


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The supplied server license file will contain SERVER and VENDOR lines, which are not present in a

standalone license.

In network environments where a server license is required, you will need to provide your Flowmaster

supplier with a network host name, together with the Ethernet Physical Address (also known as the

MAC Address) of the Network Card Adaptor.

To obtain the Physical Address, open the Command Prompt and use the „ipconfig/all‟ command.

You can also use the LMTOOLS program supplied by FLEXnet to extract the hardware information.

This writes all the necessary information to a file which can then be emailed.

Installing a Standalone License

For a standalone license:

Copy and paste the supplied license.dat file into the folder

C:\Program Files\Common Files\FlowmasterV7\Flexlm

Note: Make sure the license file is named as license.dat or Flowmaster V7 will not start.

Installing a Server License on a License Server

To install a server license on a PC, proceed as follows:

Copy and paste the supplied license.dat file into the C:\Program Files\Common

Files\FlowmasterV7\Flexlm folder.

Next, edit the license file to ensure correct server name. You can also correct the port ID if desired.

Using Notepad, open the license.dat file.

Note: You must use a text editor. Do not use a Microsoft Word.


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An example of the line you need to edit is shown below:

Next, go to the C:\Flexlm folder and click on the Lmtools.exe. This will open the LMTOOLS window

shown below. The window comprises a number of tabbed forms which allow you to perform specific

functions


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Select the Configuration Using Services option. This selects the FLEXnet License Manager as

shown below:

Click the Config Services tab and ensure that the following paths are set:


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The default full paths are

Path to lmgrd.exe file

o C:\Program Files\Flowmaster\FlowmasterV7\Flexlm\lmgrd.exe

Path to the license file

o C:\Program Files\Common Files\FlowmasterV7\Flexlm\license.dat

Path to the debug log file

o C:\Program Files\Common Files\FlowmasterV7\Flexlm\Flexlm.log

Note: If you wish to automatically start the server at each power up, you will need to select Use

Services then Start Server at Power Up.

Next, click on the Start/Stop/Reread tab to display the form shown below. Click Yes when prompted

to save the settings.


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Click the Start Server button. The following message is displayed in the Status Line, at the bottom of

the form: Server Start Successful


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Next, check the Server Status. To do this, click the Server Status button to display the form below:

Select Perform Status Enquiry to display the status information.

The final step is to start Flowmaster V7. You can do this either via the shortcut on your desktop or

through the Windows Start Menu.

Using Flowmaster V7 in a Network Environment

We recommend setting the environment variable to point to the license server.

The license manager FLEXnet, allows licenses to „float‟ and be available to all users on a network. In

practice the server reads the license file and clients have a local environment variable,

FLOWSLMD_LICENSE_FILE, linking them to the server.

It is recommended that this method be used in a network environment so that the client connects to

the server copy of the license file. The task of keeping all the copies of the license file up-to-date is no

longer a problem.


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From the My Computer icon on your desktop select Properties to open the System Properties. Select

the Advanced tab and then Environment Variables.

In the User Variables for User section, select New and then set the variable fields:

„name‟ to „FLOWSLMD_LICENSE_FILE‟ and

„value‟ to „port@host‟.

Note: Where <port> is usually „7241‟ on PCs or „7641‟ on Unix and <host> is the name of the

FLEXnet server, e.g. MyServer.

Verify the port and host information with your system administrator.

For more information, please read the FLEXnet Licensing End User Guide, which may be found in the

C:\Program Files\Flowmaster\FlowmasterV7\Flexlm\Docs folder on a typical „Standalone Installation –

Complete‟ installed to default locations.

Flowmaster V7 Installation and Configuration

Documents

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