Feasibility Study on Government Integrated Data Center (GIDC) for for the Republic of Honduras Feb...

Feasibility Study on Government Integrated Data Center (GIDC) for for the Republic of Honduras Feb 2015

- 2 - Contents I.Project Overview II.Deployment of the project III.Economic Evaluation IV.Follow-up Plan I.Project Overview II.Deployment of the project III.Economic Evaluation IV.Follow-up Plan

- 3 - I.Project Overview 1.Project Background 2.Approach of Feasibility Study 3.Project Schedule 4.Project Team 1.Project Background 2.Approach of Feasibility Study 3.Project Schedule 4.Project Team

- 4 - 1. Project Background 2012 2013 2014 Feb 2015 Timeline of Cooperation Had done feasibility Study project for Government Portal, e- Procurement System and e-Customs Investigation on the actual state of Honduran Data Center, through interview with 27 institutions for e-Government Master Plan Final reporting of Feasibility Study on GIDC based on data had produced KSP project and e-Government Master Plan * Final report will be submitted at the end of March Have done current status survey and analysis for Information Security and GIDC as KSP project

- 5 - 2. Approach of Feasibility Study PreparationAssessment Strategy Development Implementation Strategy Management Strategy Team up Define work scope Kick-off meeting Preparing survey plan Survey of ICT environment Survey of IT state Benchmarking Research for technology trend Reviewing results of assessment Defining a set of goals Developing vision and strategy Defining future model Defining GIDC building structure Defining building infrastructure Defining GIDC supporting system Developing operation & management plan Developing staff training plan Developing management governance Analyzing economic evaluation Estimating total cost Estimating cost- benefit Describing funding source Phase 1Phase 2Phase 3Phase 4Phase 5

- 6 - 3. Project Team Mr. Taek-soon Lee Mr. Yong Kim MR. SH Kim Ms. YJ Kim Mr. Jorge Ramn Hernndez Alcerro (Minister of SCGG) Korea Honduras SCGG Ms. Claudia Mondragn (Unit Manager) Mr. Alejandro (e-Gov Strategy Manager) Mr. Angel Orlando (Interactive Design Specialist) Coordinator Infra and Technology Budget Law and Organizati on Project Manager Market Analysis QAO Ms. Sora Jeon Mr. TS Lee Presidential Director of Transparency, Modernization and Government Reform Mr. Renn Sagastume (Presidential Director) E-Government Unit

- 7 - 4. Project Schedule Framework AugSepOctNovDecJan 2015Feb 2015Mar 2015Apr 2015 1W1W 2W2W 3W3W 4W4W 1W1W 2W2W 3W3W 4W4W 1W1W 2W2W 3W3W 4W4W 1W1W 2W2W 3W3W 4W4W 1w1w 2w2w 3w3w 4w4w 1w1w 2w2w 3w3w 4w4w 1w1w 2w2w 3w3w 4w4w 1w1w 2w2w 3w3w 4w4w 1w1w 2w2w 3w3w 4w4w Field Trip Schedule Preparation Phase Assessment Phase Strategy Developme nt Phase Implementa tion Strategy Phase Manageme nt Strategy Phase Kick-off Meeting Interim Report Final Report OrganizePrepare Kick-off Survey / Interview Analysis Define / Develop Future Model Implementation Plan Develop Roadmap Economic Evaluation Final Report / Feedback

- 8 - II.Deployment of the Project 1.Summary of Analysis of Current State 2.Requirements of GIDC 3.Goal & Strategy 4.Design of the GIDC 5.GIDC Building Infrastructure 6.GIDC Facility System 7.GIDC ICT System 8.GIDC Operation and Management 9.Case Study of Korea: Achievement 10.Roadmap and Implementation Schedule 1.Summary of Analysis of Current State 2.Requirements of GIDC 3.Goal & Strategy 4.Design of the GIDC 5.GIDC Building Infrastructure 6.GIDC Facility System 7.GIDC ICT System 8.GIDC Operation and Management 9.Case Study of Korea: Achievement 10.Roadmap and Implementation Schedule

- 9 - 1. Summary of Analysis of Current State GIDC defined in Digital Agenda 2014-2018 ICT laws & Regulations for ICT promotion is ready but requires strong leadership for leading the projects to make successful results GIDC defined in Digital Agenda 2014-2018 ICT laws & Regulations for ICT promotion is ready but requires strong leadership for leading the projects to make successful results ICT Environment Analysis Ready to Support GIDC Require to more consolidated computing Need to more secure computing environment More organized operation Government services by individual ministries or agencies Require to more consolidated computing Need to more secure computing environment More organized operation Government services by individual ministries or agencies Current ICT State Analysis Integrated and Safe ICT Infrastructure for Government Green computing for environment protection Secure & easy access Virtualization Energy saving computing Ultra-high capacity platform Green computing for environment protection Secure & easy access Virtualization Energy saving computing Ultra-high capacity platform Review of the Trend of Data Center Adoption of New Technology Trend to GIDC Government-ware Avoidance of duplicated investment Easy implanting of new service Safe & secure service Government-ware Avoidance of duplicated investment Easy implanting of new service Safe & secure service Benchmarking GIDC Service Infrastructure for Government Service New National ICT Infrastructure: Government Integrated Data Center Implications

- 10 - 1. Summary of Analysis of Current State Necessity of GIDC

- 11 - 2. Requirements of GIDC Perform functions and roles as the center of government services including e-Government services. Build GIDC that uses low-carbon emission, green technology and the latest energy saving technology. Lead Honduras national information era by realizing state-of-the-art ICT technology. Secure sufficient scale support for demands of local government on the future information era. Establish protection system for major ICT resources of the government to protect from cyber terrorism, which is increasing fast with world-wide scale. Create synergy effects with other infrastructure facilities that will have introduced.

- 12 - 3. Goal and Strategy Redundant Facility, Emergency Generator UPS 30min, Allowance 30% Automatic Extinguishing, Echo-Material Select Energy Efficient Equipment Redundant Facility, Emergency Generator UPS 30min, Allowance 30% Automatic Extinguishing, Echo-Material Select Energy Efficient Equipment ICT Infrastructure Integrated Control Room Standardize Operation Procedures Physical & Logical Security System Automatic Environment/Facility Surveillance Integrated Control Room Standardize Operation Procedures Physical & Logical Security System Automatic Environment/Facility Surveillance Management Systems Secure Building Structure, Earthquake-proof Sufficient Overhead Clearance, Broad Space Rigid Access Floor, LED Lighting Secure Building Structure, Earthquake-proof Sufficient Overhead Clearance, Broad Space Rigid Access Floor, LED Lighting Building Architecture Shared Service Center Shared Service Center Green Data Center (Save Energy) Green Data Center (Save Energy) High Availability (24*7, 365) High Availability (24*7, 365) Safety & Security Level : Tier III (Availability : 99.982%) Level : Tier III (Availability : 99.982%) Objectives Implementation Goals Ease of Expansion Goal of GIDC

- 13 - Current Computer Center [AS-IS] GIDC [To-Be] Build new GIDC & infrastructure Maintain 24x7 operability Provision of Integrated Operation Provision of Integrated Security Set up management governance Analyze cost-benefit effect High Low HighLow Security Degree of Integration Move 3. Goals and Strategy GIDC Position

- 14 - 3. Goal and Strategy Construct a building as ground of national ICT infrastructure for securing government services with very efficiently and flexibly even at any changes of situation that may occur in the future. Install the great quality of the hardware and software to provide seamless support without downtime to the government services. Setting up operation and management plan which contains employ training plan, system management procedures and governance plan of the GIDC operation organization. Implement security plan for monitoring, tracking, controlling and managing the resources to go in and out, people to come in and out and outside of the building. Migrate existing Services and systems to GIDC Strategy

- 15 - 4. Design of the GIDC (1/5) Optimized Green IT Architecture based Design (AA, DA, TA) Efficient IT Infrastructure Components Energy management System Consolidated & Virtualized IT Total cooling System Server room cooling Highly Efficient Facility Use Environment Energy Air flow/heat management Improve HVAC efficiency Cooling Improve Power Efficiency Modular Design Highly Efficient Facility Reduce Converting Loss Optimize Electric load Manage Consumption Electric Total cooling System Server room cooling Highly Efficient Facility Use Environment Energy Air flow/heat management Improve HVAC efficiency Building DesignFacilityManagement Available Optimization Availability Green Performance Net performance Gross performance Design Direction

- 16 - 4. Design of the GIDC (2/5) GIDC Functions 3 Physical domains Integrated Operation Mgmt. System Integrated Security Mgmt. System Integrated Network Mgmt. System Shared Storage & Backup System Integrated Resources Mgmt. System Disaster Recovery System Control Center Electricity supply HVAC Fire Protection Facility Security Consolidated Cabling System Main Computing Computing Assistance Office and Training Employees Rest Area 7 Roles Planning & Strategy Security & Network Management Information Resource Management Operation Control SLA Management Technical Assistance & Consulting Contribution to Community ICT Infrastructure Facility Infrastructure GIDC Building

- 17 - 4. Design of the GIDC (3/5) To-be Model of GIDC

- 18 - 4. Design of the GIDC (4/5) GIDC Design Plan Time2016-20172018~2020~ Objectives Government ICT infrastructure e-Government service Ministry level service Government integrated service Government data Backup Center Primary to Back-up center interconnection Local government service Protecting Government data from Natural Disaster and Human accident Expected Benefits Reducing ICT investment cost Technical leadership Securing strong security system Plug-in-play service Offering seamless services to citizen through 2 centers Specialized service for important data and institutions Rapid recovery Securing continuity of government services Primary Data Center Build-up Back-up Center Build- up 3 rd Implementation of Building Safety Center Phase

- 19 - GIDC Location: Tegucigalpa ItemsCriteriaEvaluation ContentsResults Accessibility for social infrastructure Secure, stable and easy access from/to social infrastructure such as roads, power and telecom networks. Adjacency of main road Power facility is good. Telecom facility is good. Sufficient land area and long- term use of the land Reasonability of centers size including future expansion with regard to the minimum available land space and availability of the long-term use of the land 3,993.64m could be used for data center construction Possible stable use of the land Limitations by urban Planning Location where construction of the center is possible according to use zoning As it is the public business facility zone, there is no restriction of construction. Safety from natural disaster Location seldom affected by natural disasters such as earthquake and typhoons. Natural disasters are very rare. Investment effectiveness Usability of the social infrastructures like power, telecom or water It is ready to use immediately when data center is completed 4. Design of the GIDC (5/5) Location Evaluation

- 20 - 5. GIDC Building Infra (1/12) GIDC Building Design

- 21 - 5. GIDC Building Infra (2/12) Interior Design

- 22 - 5. GIDC Building Infra (3/12) Site Plan

- 23 - 5. GIDC Building Infra (4/12) Electric room UPS room A/B Battery room Water tank room Machine room Generator room PIT room Air handling unit room Basement Layout Electric Room Water Tank Battery Room UPS

- 24 - 5. GIDC Building Infra (5/12) Server room A Situation room Communication room Fireproof safe room Common use place Office Seminar room Meeting room Reception room/Lounge First Floor Layout Server Room A Communication Room

- 25 - 5. GIDC Building Infra (6/12) Parts room Server room-B Briefing room Common use place Communication PIT Air handling unit room 2 nd Floor Layout Server Room B Briefing Room

- 26 - 5. GIDC Building Infra (7/12) Auditorium Meeting room Air handling unit room Common use place Roof landscaping 3 rd Floor Layout Auditorium

- 27 - 5. GIDC Building Infra (8/12) Solar power Roof Top Layout Solar Panel

- 28 - 5. GIDC Building Infra (9/12) Front Elevation Layout

- 29 - 5. GIDC Building Infra (10/12) Right Side Elevation Layout

- 30 - 5. GIDC Building Infra (11/12) ItemRoom Basement Floor Electric room UPS rom A, B Battery room Water tank room Machine room Air handling unit room Generator room PIT room Common use space 649.35 1 st Floor Office 1 Monument room Meeting room Seminar room Center directors room Fireproof safe room Sever room A Situation room Communications room Air Handling unit room PIT room Toilet and Night-duty room Storage Reception room and Lounge Common use space Security department 1,550.88 2 nd Floor Office 2 Briefing room Parts room Sever room B Toilet Air handling unit room PIT room Common use space 1,023.29 3 rd Floor Auditorium Anteroom Air handling unit room Small meeting room Lounge Toilet Common use space 770.12 Total Space3,993.64 Space Allocation

- 31 - 5. GIDC Building Infra (12/12) Server Room Components Constructing stable and efficient environment for uninterruptible computing system Operations Center (Command Center) Developing the optimal system environment to control the system operating situation comprehensively and manage breakdowns promptly and effectively Electricity Configuration Supplying high-quality and stable power with UPS for emergency generator Ventilation Facility & Air Conditioning System Firefighting System Preparing automatic fire detection facility, evacuation facility and clean extinguishing agent system Physical Security Facility Constructing and operating comprehensive security system to prevent damaging facilities and information leakage Building Facilities

- 32 - 6. GIDC Facility System (1/5) FMS (Facility Management System)

- 33 - 6. GIDC Facility System (2/5) UPS (Uninterruptible Power Supply)

- 34 - 6. GIDC Facility System (3/5) Fire Fighting System

- 35 - 6. GIDC Facility System (4/5) CCTV Security System

- 36 - 6. GIDC Facility System (5/5) Access Control System

- 37 - 7. GIDC ICT System (1/4) Integrated Monitoring System

- 38 - 7. GIDC ICT System (2/4) GIDC Center Network

- 39 - 7. GIDC ICT System (3/4) Software System CTI Server CTI Middleware CTI Server System Monitoring Reporting Monitoring APP DBMS WEB/WAS JDK IVR Server IVR APP OS Integrated O&M and DB Server SSO Dashboard Integrated O&MService Level Management CounsellingUser Request Data Collector DBMS Data Interface WEB/WAS JDK1.5 Fax Server FAX APP DBMS Recording Server Record APP DBMS Remote Access R-Access APP DBMS Backup Server Backup Master Tape Lib. Driver EMS #1, #2 Security APP DBMS

- 40 - 7. GIDC ICT System (4/4) Integrated Security Management System Information Security Management System Information security Organization Information Security Expert Security Audit Trail Information Protection Education Integrated Security Integrated Threat Management System EMS System / Document Security National Security Dept. CERT e-Document Security Application Security Information Protection Estimation DBMS Certification Integrated Certification PC Security Server Security Network Security Security Vulnerability Check VPN Mal Traffic Separation Intrusion Protection System Virus Worm Intrusion Detection System Physical Security Security Vulnerability Check VPN Power/Facility Dualization Center Access Control Center In and Out Control (Smart Card, CCTV) Administrative Security

- 41 - 8. Operation and Management (1/5) Integrated O&M system User Support System PBX Recording FAX server Display IVR/ARS Send Info. Unique No. Input Menu Trouble Receipt Assign Technician Survey WEB Trouble Change Backup General Digital Dashboard Dash board Current Operation Status Data Collection / Statistical Processing Long-term Operation Report SLM system Data Collection SLA Management Record Management Monitoring SLA Report Sever Management System Integrated Monitoring Console Integrated Monitoring Server Management Tool SMS DMS NMS APM. BMS BACKUP Management Objects Network Server APPS DBMS Integrated Operation System Operation Procedure Automation UI (Web) Request Processin g Event Analysis Workflow Mgmt. Authority Mgmt. Survey Mgmt. Knowledg e Mgmt. Permit/ Review Troubleshooting Process Fault Management Process Service Request Process Asset Management Distribution Management Change Management Service Level Management Availability Management Capacity Management Integrated Operation Information CMDB Integrated Security Management System Facility Management System Event Consolidation Trouble Ticket Event / Operation Data (Trouble/Performance/Backup) Related System Request

- 42 - 8. Operation and Management (2/5) Standard Operation Procedure Operation Management System Operation Organization Service Support Procedure (5 steps) Service Support Procedure (5 steps) Service Supplying Procedure (3 steps) Service Supplying Procedure (3 steps) IT Infra Management Procedure (6 Steps) Operation Service Support System Operation Task Support System Cross Functional Team Functional Team Procedural Team Procedural Team O & M Structure

- 43 - CourseMethod Basic Course ICT technology Facility technology Lecture Network Installation Course Network for GIDC, Network Service System H/W and S/W for GIDC Management System, Security System OJT Vender Training Facility system Course Facility unit system function Facility system installation, operation & management Lecture / OJT Technical Support Course Technical Support BasicLecture Networking HW & SW for GIDC Management System, Security System OJT Professional Institution Facility system maintenancePractice / OJT GIDC O&M Course O&M Basic Network Analysis, System Analysis Lecture Networking operation & management Hardware, software and service operation Management System, Security System OJT Facility systemOJT 8. Operation and Management (3/5) HR Training Plan

- 44 - NCIA Planning & Strategy Division Operation Planning Officer MOPAS Security & Network Planning Division Information Resource Management Division The Second Center Operation Control Div. Security & Network Management System Management Industry Service Div. Operation Control Div. Security & Network Management Society & Industry Foreign Affairs & Public Peace *MOPAS: Ministry of Public Administration and Security *NCIA: National Computing & Information Agency 8. Operation and Management (4/5) Organization Set up

- 45 - 8. Operation and Management (5/5) Backup Plan

- 46 - 9. Case Study of Korea (1/4) Overall Achievements 67min. 5.5sec. - 20sec. 45%59% - 30% -

- 47 - 9. Case Study of Korea (2/4) Stability - Decrease in monthly average system outage time : 67 min5.5 sec - Service Level Agreement(SLA) with 47 client organizations

- 48 - 9. Case Study of Korea (3/4) Security - Security system installed : total 1,928 units - Completion of Disaster Recovery Systems : 51% 59% of core Biz

- 49 - 9. Case Study of Korea (4/4) Efficiency - Saved budget from equipment purchase(09~10) : USD 112milion - Reducing energy consumption(per year) : about 30% Established by individual ministries Established by NCIA Established by individual ministries Established by NCIA

- 50 - 10. GIDC Roadmap (1/2) Construct Data Center Implement Facility Infrastructure Implement Network Infrastructure Establish operation and management system Electricity & UPS Integrated control center Facility management system Disaster prevention system Center network Help Desk Server management system Network management system Integrated operation and management system Operation procedure and organization Human resources training plan Backup system GIDC design and approval Construction Implement architecture infrastructure Set up basic plan Select a building site Allocate budget Pre Operation Entrance control system CCTV system Integrated cabling system Normal Operation

- 51 - 10. GIDC Roadmap (2/2) Implementation Schedule

- 52 - III.Economic Evaluation 1.Economic Analysis 2.Proposed Funding Source 3.Expected Benefits 1.Economic Analysis 2.Proposed Funding Source 3.Expected Benefits

- 53 - 1. Economic Analysis (1/3) ItemsContents Social Interest (Discount) Rate 12.0% Implementation Period 2015-2016 (2 years) Analysis Period 10 years after opening (2017-2026) Benefits Implementation Cost Savings Operating Cost Savings Costs Implementation cost (Building, Infra, ICT equipment) Index of Analysis Benefit Cost Ratio : B/C Net Present Value : NPV Economic Internal Rate of Return: EIRR Assumptions of Analysis

- 54 - 1. Economic Analysis (2/3) ItemDescription Amount (USD) Procurement Consulting Detailed design, RFP, tender management, etc.322,408 GIDC Building Building Construction, Machinery/Electric facility installation, etc. 10,516,358 Network Router, Switch, Security, IPTV, Data Center, Management Software 12,416,661 Facility & Interior Operation Center, Electricity, Air-condition system, Generator, Fire-fighting, Physical security, etc. 9,819,858 Contingency cost Volume, price contingency cost982,586 Tax Value Added Tax (15%)5,108,681 Total 39,166,552 Cost Breakdown

- 55 - 1. Economic Analysis (3/3) TypeB/CNPVEIRR Honduras GIDC project 1.49 USD 4,692,474 (DC rate: 12%) 15% When B/C Ratio 1, NPV 0, EIRR Social Discount Rate, economic feasibility is deemed to exist. Feasibility Analysis of investment

- 56 - 2. Proposed Funding Sources Funding SourceCase of the Funding Domestic Resolution Fund Raising Korea Government: Information Technology Promotion Fund Special purpose Tax Pre-investment of government Case of Korea: Government Investment rose demand in the market (Network effect) Korea ODA Korea EXIM Bank Loan (Korea EDCF loan) The aid was offered in the form of a loan to be repaid over 30 years with a 10-year grace period. International Bank Loan IDB Loan

- 57 - 3. GIDC Expected Befits Expected benefitDetailed Contents Direct Benefits Save investment cost following construction of GIDC ($16,833,488) Implementation cost savings (A-B): $16,833,488 = $56,000,000 $39,166,552 Total investment of individual 28 institutions (A): $56,000,000 Total investment of GIDC (B): $39,166,552 Save Operation Cost with integrated operation Annual operation cost saving amount = total amount of operation cost for each 28 institutions * 50% = (implementation cost of 28 institutions* 30%) * 50% = $56,000,000 * 30% * 50% = $8,400,000 (The rate of 30% and 50% is the number derived from financial analysis of GIDC from Korea) Indirect Benefits Ceaseless service -> enhance government confidence to citizen Spread GIDC investment to the private ICT sector Citizens money and time saving by visit reduction to government office

- 58 - IV.Follow-up Plan Cooperation in Data Center design and construction Reducing electricity consumption and constructing environmentally- friendly building for Data Center Sharing experience in building structure design Technical support for Data Center infrastructure and operation system Sharing technology and experience in Data Center Cooperation against international security breach Collaboration on human resources training system and operation management Introduction of technical education provided by Korean organizations Cooperation in developing vocational programs

- 59 - Thank you!

Feasibility Study on Government Integrated Data Center (GIDC) for for the Republic of Honduras Feb...

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