Fact Sheet
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Transcript of Fact Sheet
30 Years of Family-oriented Service
The Numbers
$3million
increase in revenuefrom 2014 to 2015
76- percent
increase in employees from 2009 to 2015
Omoefe [email protected]
Seeking QualityThree years ago, HealthWay invested in prescription-mail service technology. Today, HealthWay provides its Mail-Meds services to more than 1 million Maryland State Employees Association members.
HealthWay secured a partnership with the Maryland State Employees Association at the beginning of 2014. By the end of the fiscal year, HealthWay had filled 13,607 prescriptions.
HealthWay’s commitment to customer service has led to substantial economic growth. During 2014, customer service inquiries dropped 21 percent from 214 to 168 while revenue increased 36 percent from $4.5 million to $7.5 million. The Maryland State Employees Association has reported its pleasure with HealthWay’s services. HealthWay has passed all of the Maryland State Employees Association’s quality control inspections.
HealthWay’s revenue jumped from $4.5 million to $7.5 million.
HealthWay grew from 500 employees in 2009
to 2,620 employees in 2015.
Contributions in the community
This means every 1 in 6 Maryland resident receives by-mail
prescription service from HealthWay.
HealthWay currently employs 2,620 people. That is a job for every 12.6
Federal Hill residents.
HealthWay proudly provides Mail-Meds services to more than 1.4
million members of the health insurance plans of 345 organizations in Maryland.
HealthWay provides friendly pharmaceutical services to small communities and urban areas. We develop relationships by supporting the communities in which we operate. We serve our customers through accessible, by-mail prescriptions and affordable retail. Through our services, we aim to integrate our HealthWay family into local neighborhoods.
Living out our mission
89- percent
growth in Mail-Medscontracts from 2012 to 2015
HealthWay’s Mail-Meds contracts grew from 35 in 2012 to
345 in 2015.
Filling PrescriptionsQ1
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= 1,000 prescriptions filled for Maryland State Employees Associationmembers in 2014
Defining DedicationMarsha and Jack Robinson founded HealthWay in 1985. Thirty years later, the HealthWay family remains committed to providing affordable pharmaceutical services to Maryland’s citizens. Over
the years, our services have extended to both Maryland residents and organizations. HealthWay currently provides its Mail-Meds
services to three of the largest employee health plans in Maryland, including Central College, the Maryland State Employees Association and the Maryland Firefighters’ Association.
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31 Light StreetBaltimore, MD 21202