Extranets webinar 2011_12_14

Audio Information:

Call-in Number: 1 (877) 273-4202Int'l Toll Access#: 1 (213) 289-0155

Conference Room Number: 7207908

The SharePoint Extranet StoryKey Considerations and Case Studies

December 14, 2011

Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved .

TWITTER #KMASP

InsightsHouse Keeping Items

• Experiencing Issues? – Change color of your seat to RED

• Questions for Speakers? – Submit questions during webinar

• Twitter Discussion– #kmasp

• Feedback– Webinar Feedback– Next Steps/Moving Forward


TWITTER #KMASP

InsightsAbout KMA

• Founded in 1995, focused on New England• 22 employees, technical DNA• Industries: Professional Services, Life Sciences &

Financial Services• Technologies:

• SharePoint, SQL Server, Office, and Visual Studio.NET

• Specialties: • Collaboration: Portals, Websites, Communities and

Content Management• Insight: Enterprise Search and Business Intelligence• Productivity: Forms, Workflow, Office Client

Customization


TWITTER #KMASP

Insights

• Partner at KMA• Over 5 years at KMA, over 12 years in Microsoft

partner community• Over 20 years of experience in IT and Professional

Services– Public accounting & Controllership– Professional Services Leadership– Client Relationship Management– Business Development

• Focused on Business Decision Maker point of view • “Recovering” CPA, PMP, all-around process geek

About the Speakers – Mike Gilronan


TWITTER #KMASP

Insights

• KMA SharePoint Practice Lead• Working with Microsoft Web Content

Management technologies since 2000• 12 years consulting• Experience working in Primary Education, Higher

Education, Professional Services, and Technology• Focused on User Centric Design, Information

Architecture, and Branding

About the Speakers – Derek Cash-Peterson


TWITTER #KMASP

KMA SharePoint Extranets


TWITTER #KMASP

Insights

• Partners• Customers• Vendors• Regulators

• Legal • Marketing• R&D• (Project) Operations

Extranet Audiences


TWITTER #KMASP

Insights

• Consulting services focused around:– Information

Architecture– Branding and Design– Technology

• Infrastructure Engineering

• Custom Development

KMA’s Extranet Offering


TWITTER #KMASP

4 Key Considerations


TWITTER #KMASP

Insights

• Branding• Authentication• Architecture• Deployment Options



TWITTER #KMASP

Insights

• Branding



InsightsBranding: This?

InsightsOr This?


TWITTER #KMASP

Insights

• Challenge: Replace home-grown tools for customer and partner portals

• Solution: SharePoint extranets that:– Surface content through

Salesforce.com– Are highly branded

• Business benefits:– Reduced cost to maintain single

unified platform– Customer loyalty

Case Study – Branding


TWITTER #KMASP

Insights

• Branding• Authentication



TWITTER #KMASP

Insights

• Windows Authentication

Authentication


TWITTER #KMASP

Insights

• Windows Authentication

• Claims Based Authentication

Authentication


TWITTER #KMASP

Insights

• Challenge: Allow secure engineering team collaboration with external partners

• Solution: SharePoint extranets featuring:– Authentication through

Salesforce.com– Custom event handlers to

ensure ITAR tagging for security

• Business benefits:– Shortened product

development lifecycles– Greater control over content

Case Study – Authentication

SharePoint Asset

Discovery

SharePoint Security

Assessment

Notification

Remediation

Certification


TWITTER #KMASP

Insights

• Branding• Authentication• Architecture



TWITTER #KMASP

Insights

• Publishing vs Collaboration

• Hybrid• What about social?

Architecture


TWITTER #KMASP

Insights

• Challenge: Securely share information with stakeholders on large-scale construction management projects

• Solution: SharePoint extranets with:– New logical architecture (content

databases broken out)– Line-of-business data (e.g. submittals)

selectively and securely provided to PMs, subcontractors, owners, and architects

• Business Benefits: – Single system of record– Templated “walled gardens” for each

project– Tracking who touched what, when– Ease of archiving

Case Study – Extranets for Collaboration

WFEScaleable

/fault tolerance

External WFE for security isolation of external users

Index2X dual core

64-bit8 GB RAM

Local Storage (ca. 80-160GB)Win 2008 R2

IIS (v.7.NET (v.3.5)

User Requests

External data stores to be searched

(e.g., file shares, Web sites,

LOB applications, etc.)TBD

Query Servers (2...n) for scalability, performance, failover

Index/Query Servers (I/Q)Serve purpose of offloading indexing

And query activities from WFENeed for one or more driven by detailed search requirements,

external data sources to be indexed

MSSQL DB2x quad core

64-bit8 GB RAM

SAN – RAID 5/10 Storage 3TB/TBDWin 2008 R2

IIS (v.7).NET (v.3.5)

MSSQL DB(2...n) for scalability, performance, failover

Microsoft SQL Server Database Servers (MSSQL DB)Run the databases that store SharePoint data.Single vs clustered MSSQL DB is dependent on:

corpus of data, tolerance for downtime,

and desired performance.

Network Load Balancer

WFE2x dual core

64-bit8 GB RAM

Local Storage (ca 160GB)Win 2008R2

IIS (v.7).NET (v.3.5)

Internet Usage

Web Front End Servers (WFE)Serve as Web Front Ends

may also provide Query functionalitydepending on # of users, corpus of data (on

Day 1)


TWITTER #KMASP

Insights

• Challenge: Publish information selectively to partners in different channels.

• Solution: SharePoint extranets with:– Custom authentication provider– Hierarchical relationships among

external users• Business Benefits:

– Increased customer service levels from consistent messaging and easily found content based on role

– Increased efficiency with “create once, publish many” workflows

Case Study – Extranets for Publishing


TWITTER #KMASP

Insights




TWITTER #KMASP

Insights

• On-Premises• Office 365

Deployment


TWITTER #KMASP

Insights

On-Premises Hosted

Custom authentication Opex vs Capex

Custom publishing workflows

Ease/speed of provisioning

Highly managed customization

Development via mid-tier tools

Extranets On-Premises vs In the Cloud – Some Considerations


TWITTER #KMASP

InsightsCase Study – Extranets “in the Cloud”

• Challenge: Eliminate e-mail correspondence, better manage content shared with vendor community

• Solution: SharePoint On-line extranets with:– Home page with centralized

content everyone sees– Individual “walled gardens” for

vendor-specific content • Business Benefits:

– “Create once, publish many” capability

– Quickest time to value, least CapEx


TWITTER #KMASP

Insights




TWITTER #KMASP

Questions & Answers


TWITTER #KMASP

Insights

• Resources– Extranet Topologies Guidance from Microsoft: http://

bit.ly/kma12-14-11a – Microsoft Best Practices Guide for Extranets: http://

bit.ly/kma12-14-11b – SharePoint On-Line (Office 365) Service Description:

http://bit.ly/kma12-14-11c• KMA’s Offering• Next Steps – Continuing the Conversation

In Closing…

http://bit.ly/kma12-14-11a

http://bit.ly/kma12-14-11a

http://bit.ly/kma12-14-11b

http://bit.ly/kma12-14-11b

http://bit.ly/kma12-14-11c

http://bit.ly/kma12-14-11c


TWITTER #KMASP

InsightsHow to Sustain the Conversation

Name E-mail Twitter Blog

Mike Gilronan [email protected] @mikegil http://kmamikegil-blog.kma-llc.net/

Derek Cash-Peterson [email protected]

@dcpkma http://blogs.kma-llc.net/goodpoint/

KMA @KMALLC http://www.kma-llc.net

mailto:[email protected]

http://kmamikegil-blog.kma-llc.net/



http://blogs.kma-llc.net/goodpoint/

http://www.kma-llc.net/


TWITTER #KMASP

Thank You

Extranets webinar 2011_12_14

Technology

Transcript of Extranets webinar 2011_12_14