Enterprise Software Certification Report - Fujitsu Glovia, …€¦ · · 2016-02-25such as...

Enterprise Software Certification ReportEnterprise Resource Planning (ERP) for Discrete Manufacturing

D[h±L! G2Ted Rohm, TEC Senior ERP Analyst

January 2013

Table of Contents

TEC Product Certification Report 3

Background and Analyst View 5

Product Highlights 8

Product Analysis 10

Analyst Summary 20

© Technology Evaluation Centers 2

TEC Product Certification ReportD[h±L! G2 certified by

Ted Rohm, Senior ERP Analyst, Technology Evaluation CentersAleksey Osintsev, Research Analyst, Technology Evaluation Centers

Demonstration conducted by Dan McWilliams, Director of Business Development, Glovia International

Technology Evaluation Centers (TEC) is pleased to announce that D[h±L! G2 is now TEC Certified for online evaluation of enterprise resource planning (ERP) for discrete manufacturing solutions in the ERP Evaluation Center. The ERP Evaluation Center enables you to compare and evaluate functionality based on TEC’s comprehensive model of ERP software. Data used in the Evaluation Center are obtained from the vendor’s responses to TEC’s research questionnaire. Certification ensures that Glovia International has demonstrated GLOVIA G2's support for specific real-world business processes chosen by TEC analysts; and that TEC analysts have analytically and comparatively reviewed research questionnaire data about GLOVIA G2 against known benchmarks.


Benefits of Evaluating a TEC Certified Product There are many benefits to evaluating a TEC Certified product. To potential clients of a software vendor, TEC certification provides the following:

Reassurance: You can be assured that the data TEC provides about its certified products conform to a well-defined standard of accuracy. When a vendor’s product is TEC Certified, it means that a trusted, independent third party has seen the product up close.

Better communication with vendors: TEC certification helps ensure that vendors understand and respond accurately to their clients’ RFIs. Certification with TEC analysts provides the opportunity to clarify any issues with the RFI criteria. This ensures that the vendor is speaking the same language as its potential clients—and gives the clients an unam-biguous specification of product functionality to inform their selections.

The certification seal is a valuable indicator for organizations that rely on the integrity of TEC’s research services for assistance with their software selection projects. Organizations looking for a solution can be confident that they’re comparing the product on an “apples to apples” basis with other, similar products.


Background and Analyst ViewGlovia International is a wholly owned subsidiary of Fujitsu Group, a world-leading multinational information technology (IT) services provider. The company's software was originally developed from Xerox's computer systems in the early 1970s. The current product – GLOVIA G2 – was first released in 1990 as Xerox Chess. The product was used by Fujitsu in its manufacturing facilities, and Fujitsu decided to purchase a 50% interest in Glovia. Glovia was then fully acquired by Fujitsu in 2000. The product “GLOVIA G2”, released in 2010, is the next generation of the Glovia product. As a part of Fujitsu, Glovia and its customers have full access to the parent company’s comprehensive portfolio of services and products.

With more than 1,000 customers around the globe, Glovia International is one of the few ERP vendors offering solutions in North America; Europe, the Middle East, and Africa (EMEA); the Association of Southeast Asian Nations (ASEAN), and China and Japan. The company implements the software in the United States (USA) and Canada, while in other regions it uses “boutique partners,” relatively small businesses that are not part of one of the “big four” consulting companies. Although the company has partners in South America and Europe selling and implementing the product, over 90% of its sales are direct sales. GLOVIA G2 is supported worldwide, by Glovia International in North America and Europe and by Fujitsu’s subsidiaries in other regions.

Target customers of GLOVIA G2 software are manufacturing facilities with $125–200 million of annual revenue operating within the high-tech electronics, automotive components, aviation and defense, mixed-mode, and other industry verticals. Manufacturing companies with $20 million to up to $50 billion (USD) in annual sales—i.e., smaller-scaled factories or manufacturing subdivisions of global businesses—may also benefit from the product, owing to the integration capabilities of the software to the larger corporate systems, such as those from SAP and Oracle. For example, GLOVIA G2 is used by Dell computer manufacturing plants, Panasonic global automotive and electronics manufacturing facilities, and more than 30 of Fujitsu's plants worldwide.

Glovia positions itself as a lean manufacturing software provider, delivering a lean thinking methodology to its manufacturing customers. The lean concept is the key differentiator of the Glovia ERP system. Though the system includes traditional materials requirements planning (MRP) and batch manufacturing algorithms, it can accommodate alternative manufacturing strategies, such as Kanban, Seiban, or Just-in-time (JIT) flow manufacturing. Businesses using the GLOVIA G2 ERP system may be at different stages of lean implementation, or may use MRP and Kanban in parallel or in various combinations for different products. The system supports lean thinking principles for not only manufacturing execution, but also all functional aspects of a business, such as accounting, invoicing, sales, and inventory management. The software provides the following functions:

• Intuitive “grid” user interface functionality. The grids have the look and feel of a common spreadsheet; key transaction data (such as a G/L accounts, sales orders, invoices, and employees) are displayed to the user as a scrollable list. The grid data can be easily grouped by dragging a column header into the title bar. When a user is on a particular record in the grid, he/she simply right clicks on the record to go into the detailed transaction screen. The system is currently being shipped with some 40 pre-created grids. The grids help significantly increase user productivity and can significantly reduce end-user training requirements. An example of a grid screen for employee information is shown here.


• Real-time customer and supplier integration.• Impressive level of production planning and optimization granularity: from days, as with any typical ERP system, down

to hours, minutes, and even seconds. This allows planning of manufacturing lot sizes to the second and treating them as individual items, which is essential to the lean flow manufacturing paradigm.

• Planning and balancing of manufacturing loads based on various aspects―plant, cell, machine, tool, skill, or person. • Manipulation of demand, allowing the detailization and scheduling of sales orders by hours, minutes, and seconds,

similar to manufacturing shop floor scheduling. • Built-in synchronization of demand-to-supply and supply-to-demand functionality (in other words, between ERP and

the supply chain), allowing users to set up the entire manufacturing flow to meet the customer's required value and delivery times, thus enabling JIT supply capabilities within a lean working environment.

• Along with traditional cost accounting, GLOVIA G2 allows lean accounting with its specific techniques, such as value stream measurements, value stream costing, and others. Lean accounting can be used in parallel with traditional accounting, or exclusively, as needed.

• A fully and easily configurable user menu with a user-defined home page screen, including frequently visited functional modules or certain screens and external or internal Web pages or links for fast and effective navigation.

• Real-time, highly graphical information flow, allowing visualization of production bottlenecks and providing the necessary information for making improvements (see example of scheduling screen below).


• A “traffic light” style of information delivery for manufacturing, with real-time issue resolution. A “red-yellow-green” color mindset considers three major information flows that top management needs to know about to make a decision (see example of traffic light below on the GLOVIA G2 Home Page).

Glovia International has longstanding experience in working with Toyota and Honda, companies that have fully embraced the lean manufacturing paradigm within their operations. As a result, Glovia has incorporated good practices learned from that experience into the GLOVIA G2 system. As an example, Glovia now provides Toyota-like Kanban cards (both visual and electronic) in the system's standard configuration, which can be accessed by GLOVIA G2's customers. Furthermore, when using Glovia's software, companies with a lean mindset often find themselves able to identify bottlenecks and eliminate waste they never knew they had. And GLOVIA G2 does not conflict with a non-lean philosophy. Companies with multiple manufacturing and planning techniques can use G2 for Kanban, one-piece flow, batches, and manufacturing lot sizes, and run MRP in parallel, depending on product or other requirements, as well as move from one method to the other as needed. Glovia's philosophy is that the system should be able to support what a client is trying to do―and not restrict what a company does.

Glovia continues to devote a significant amount of research and development resources to its solution. TEC last certified G2 in September 2011. Since then, G2 has added full support of Microsoft SQL Server 2012 database in addition to its existing support of the Oracle RDBMS. G2 can now take advantage of SQL Server 2012’s advanced features including interactive data exploration, visualization, presentation, and drag-and-drop ad-hoc reporting. The support for SQL Server is no small undertaking and shows that Glovia is committed to supporting their customers’ requirements to reduce business and IT costs and increase return on investment through technology solutions.


Product HighlightsGLOVIA G2 ERP software is designed to support manufacturers with either a relatively simple single-site factory or genuinely complex multisite, multifactory, multination, and multi-location facilities. The system supports real-world business capabilities such as recognizing and automatically converting payments and payment documents into various currencies and receiving shipments in multiple units of measure, in many-to-one and one-to-many types of business relationships. Data consolidation for multisite companies can be performed in one central database or integrated within multiple databases. Financial consolidation must, however, be done by batch―not by individual transaction.

Below are a few other differentiators of GLOVIA G2:

• Scalability. The system can be scaled up from two- tofive-user workshops to a few thousands users, with multiple manufacturing, warehousing, and distribution facilities.

• Underlying performance. The product is capable of handling a large amount of data―millions of transactions―freeing small companies to focus on the growth of their business.

• Source code delivery. Customers receive the code and are allowed to modify it as required. The solution comes with one standard license for development kit. Code comparison tools are also available to identify and report on the difference between modified and initial codes.

• Free migration toolkit. The price for this kit is factored into the maintenance charge―for conversion of the software from previous versions to the latest release.

• Lower implementation costs. The ratio of implementation cost to licence cost is 0.9―i.e., 90 cents per dollar is spent on licences, a ratio lower than that of many of Glovia's competitors.

Based on four main principles, here are the product highlights for GLOVIA G2:

Ease of Use• Layout: GLOVIA G2 has been fully developed internally and does not include any third-party or acquired pieces of code,

making for a consistent user interface throughout the application. User screens are configurable using Microsoft Silverlight technology. Features such as drag and drop, resequence the screen, hide or delete forms can be set for individual users, groups of users, or business processes―making for an easy user workplace configuration.

• Task performance: The logic of the GLOVIA G2 system is straightforward and unambiguous, even for users with little experience with ERP systems. Favourite screens and forms can be determined by the user and may be outside links or applications. The internal messaging tool is also capable of supporting links to forms and direct transaction access.

• Integration capabilities: A fully deployed and published Web-service directory allows for integrating the GLOVIA G2 product with any other third-party software package, as the purpose of collaboration is to make data available immediately, in real time, regardless of its origins and sources―other ERP packages, Web services, HTML screens, XML packets. Built-in integration with human resources (HR) and payroll vendor Ceridian is available out of the box.

Workflow Design• Information retrieval: The software provides with an extensive right-click menu for additional contextual functionality.

Columns can be sorted, grouped, ordered, and conditional filtering can be applied (configurations saved per user). Color-driven displays of status are also available and configurable.

• Alerts and notifications: The standard feature of Alert Center drives user messages either through the internal G2 mail system or through Microsoft Outlook.

• Security: The software provides roles-based functionality access where it is possible to determine see/no see down to the specific feature or field.

• Reporting capabilities: The “My Report” section is used as a repository for ongoing reporting. Cognos Reporting is a standard feature of the solution and offers excellent drill-down capabilities within reports to allow access to the individual entry or transaction. Glovia offers the business intelligence (BI) solution Cognos as part of the package, with 50 query templates.


Ease of Implementation• Server platforms: The system provides flexibility and can be run on Unix, Linux, and Windows server platforms. The

only exception is IBM i (former AS/400).• DBMS platforms: GLOVIA G2 can run on Oracle or Microsoft SQL Server 2012 platforms. Supporting two of the most

popular database management systems in the market allows customers of Glovia to leverage the extensive ecosystems developed around these two database platforms.

• Deployment options: Glovia offers its customers the flexibility of choosing different system deployment options in addition to the traditional on-premise offering—i.e., on-demand multi-tenant deployment of exactly the same product. These are the fully hosted option glovia On-Demand (glovia OD) and the cloud-based or software-as-a-service (SaaS) option glovia OM, both of which are paid for via a monthly subscription fee.

Innovation • Mobility: Glovia provides device independent mobile solutions. The GLOVIA G2 Mobile Workplace allows users real-

time access to critical business functions such as purchase order approval, labor reporting, and open access to all other G2 business functions. The Mobile Workplace app is available on a number of app stores including Apple's App Store.

• Pricing: GLOVIA G2 ERP software is built in modules, and purchasing the entire package with all the available functionality is not required at once. A customer may need to turn on just a few dispersed submodules—e.g., Financials, Engineering, and Supplier Portal—and add any additional functions according to its current priorities and future business plans. The vendor does not have any constraints on the usage of different modules and possible combinations. Glovia usually allows potential clients to use any functionality free of charge for up to 30 days, so that they can try new features and functions (e.g., another type of manufacturing or supply chain planning models, or, for instance, Kanban instead of MRP) on their own, without even letting Glovia know, and purchase that functionality at any point in the future if they deem it useful.

• Integration: GLOVIA G2 provides a broad range of integration capabilities with other software packages. These may include typical collaboration with HR and payroll applications and more complex and extended interfaces with other ERP systems, for any business process or supply chain systems. This may be especially useful for large manufacturing enterprises that run, say, Tier 1 ERP software to manage the entire company and GLOVIA G2 ERP to manage their fabrication facilities. In addition, good integration capabilities mean a way to build an effective and collaborative supply chain, with deep integration across several levels of suppliers and their customers.


Product AnalysisThe following high-level graphs identify this product's functional focus and competitive strengths. All data may be reviewed in depth, using the TEC Advisor decision support system in TEC's public Evaluation Centers.

The TEC Focus IndicatorTM

This TEC Focus Indicator shows you which types of functionality are most likely to differentiate GLOVIA G2 ERP from other products in the ERP for discrete manufacturing software space. It includes three zones indicating the product's functional focus: the Dominant Zone, Competitive Zone, and Minimal Support Zone. TEC's model of ERP systems for discrete manufacturing is designed with a comprehensive breadth; generally vendors will deliver a common base of functionality. While it's necessary to know whether a product supports a base of common functionality, it's very helpful to understand how a product really differs from the crowd.

The rankings in this Focus Indicator represent neither the quality of the product nor an absolute quantity of supported functionality. Rather, the rankings show support relative to the quantity of functionality supported, on average, by software products in this market space. The functional focus axes indicate the modules of a typical ERP for discrete manufacturing product. Red dots that are near the center of the functional focus axes reveal where GLOVIA G2 is more likely to differentiate itself through breadth of functionality. If your needs tend toward the type of functionality for which the red dots are located closer to the center of the Focus Indicator, this product will be a strong competitor for what you need.

TEC Focus Indicator for GLOVIA G2


Criteria Legend

1 Financials

2 Human Resources

3 Manufacturing Management

4 Inventory Management

5 Purchasing Management

6 Quality Management

7 Sales Management

Dominant ZoneGLOVIA G2 has six modules located in the Dominant Zone: Financials, Manufacturing Management, Inventory Management, Purchasing Management, Quality Management, and Sales Management. Glovia’s strength is due to its equally strong and balanced support in all six of these modules.

This positioning reveals how Glovia has focused its product development. Dominant modules make up the bulk of the functionality within the product. Thus, if your company requires more than the average breadth of functionality from these modules, this product will stand a much better than average chance of satisfying your requirements.

Note that GLOVIA G2 achieved a score in the maximal range for functionality for the Manufacturing Management, Inventory Management, Purchasing Management, and Sales Management modules. This means that the product supports all the functionality defined within TEC's model in these areas.

Competitive ZoneGLOVIA G2 has only one module located in the Competitive Zone: Human Resources. GLOVIA G2 scores slightly above the average ERP product in this area.

The location of the HR module in the Competitive Zone owes to the fact that the vast majority of the system's functionality is supported via third-party applications. As software designed for multinational businesses, GLOVIA G2 is usually used in multicultural environments with differing approaches to managing personnel. Thus, the vendor relies heavily on third-party software integration. As the vendor explained during the demo session, it is neither required nor possible to build extensive HR functionality for each country in which the companies that utilize GLOVIA G2 are located.


Understanding the TEC Focus Indicator Zones

TEC defines an average solution using data about real software products available on the market. We assess the capabilities of the software and assign numeric ratings representing various levels of support in our models of enterprise software. Depending on the model, we use anywhere from a thousand to several thousand criteria to determine average scores. These models and product scores may be accessed through our publicly available Evaluation Centers.

We calculate what an average solution would look like based on the features and functions about which software vendors have provided us with recent information. We then normalize the scores of this solution as the circle labeled "Industry Average" bisecting the TEC Focus Indicator graph. We also define boundaries on the high and low ends of the average, which are the demarcation points for passing into Dominant or Minimal Support zones. Next, we determine the quantity of functionality supported by the product for each module in our model. We assume that all criteria are equally important. In a real-world situation, of course, you would give a greater priority to criteria that are more important for your needs. However, for the sake of the TEC Focus Indicator analysis, we want to draw conclusions about the product's focus independently of any priorities.

The Industry Average forms the benchmark from which we calculate the difference in functionality offered by the product. The difference between the product score and the Industry Average is plotted as a positive or negative distance from the Industry Average line. For example, if the product offers a greater quantity of support than average for a particular module, the red dot will be located toward the inner focus of the graph. Note that a product is not “good” or “bad” just because it has more or less functionality than other products. To understand whether it will do what you need it to do, at a price within your budget, you must evaluate the product in depth.

The Zones

The area of functional focus within the green Dominant Zone indicates where a product has a much greater level of support for functionality than the average solution in this market space. Dominant modules are likely to be competitive differentiators.

The area of functional focus falling within the pale Competitive Zone indicates where the product has a level of support for functionality that is generally on par with what you can find from other solutions on the market. The functionality provided by the vendor likely remains a core part of the product's focus. In some cases such a module may be considered a commodity within the market: many vendors offer the majority of the functionality, which makes it difficult to differentiate a product based on breadth of that functionality alone.

In other cases, a vendor may intend its product to compete on a level that satisfies most customers' requirements, with a market focus requiring that it differentiate itself through other modules or through the qualitative manner in which it provides its functionality.

The Competitive Zone is bisected by the Industry Average circle, which shows the quantity of functionality supported, on average, by software products in this market space.

The red Minimal Support Zone indicates where the product supports fewer features and functions than the average solution in the market. Modules listed in this zone are unlikely to be as important to the vendor’s target clientele as the other modules. If a product has rankings in this zone, it generally offers the bare essentials and isn't focused on competing for clients that highly prioritize this functionality.

Even if a product has modules in the Minimal Support zone, it may still be entirely capable of satisfying your requirements, particularly if the average solution on the market offers more functionality than you require.

In all cases, it's likely that you will need to review the product in more depth to determine whether the functionality it provides in any zone is applicable or sufficient for your requirements.


Functionality Benchmarks

The following functionality benchmark graphs represent the quantity of support by GLOVIA G2 for the functionality within each module identified in the TEC Focus Indicator, on a scale of 0 to 100 points. The closer the plotted value is to 100 (toward the outside of each spider graph), the more functionality GLOVIA G2 (blue line) supports. For the sake of comparison, you can see an average of what competitor solutions offer by referring to the dashed orange line.

Financials

The Financials module provides features and functions that allow accountants and financial managers to ensure financial transactions are tracked and properly recorded, and that this information is available via reports and other data retrieval tools. Traditionally, this module includes the General Ledger, Accounts Payable, Fixed Assets, Cost Accounting, Cash Management, Budgeting, Accounts Receivable, Financial Reporting, and Project Accounting submodules.

Except for a slightly lower level of support in the Fixed Assets submodule, where some modifications and third-party application integration may be required, GLOVIA G2 ERP demonstrates a very high level of support for all functional areas of the Financials module. The product rates between 93 and 100 points in all the other Financials submodules, outscoring the average ERP for discrete manufacturing product. Manufacturing businesses using GLOVIA G2 may have more than an adequate level of functionality, as most functions are supported out of the box, though some modifications may be needed in a few specific cases, mostly within the Fixed Assets submodule.


Criteria Legend No. of Criteria1 General Ledger 3132 Accounts Payable (A/P) 2353 Fixed Assets 894 Cost Accounting 495 Cash Management 166 Budgeting 657 Accounts Receivable 1058 Financial Reporting 359 Project Accounting 51

Human Resources

Management of HR encompasses all the applications necessary for handling personnel-related tasks for corporate managers and individual employees. Modules include Personnel Management, Benefits, Payroll, Employee Self-Service, Employee Metrics, Health and Safety, Workforce Management, and Training.

As an ERP provider for businesses operating globally in multinational environments, Glovia realizes that focus on HR support in all regions where its customers operate is probably not a winning strategy, as various countries or territories can have vastly different legislative, cultural, historical, and other characteristics that make it difficult to have one HR solution that meets all needs. Therefore, Glovia is focused on other modules, leaving the majority of HR and payroll-related functionality for easy integration to third-party applications. G2 comes with a configurable interface to ADP (Automated Data Processing) and Paychex automated payroll systems.

The Human Resources functionality GLOVIA G2 almost fully supports out of the box is that related to automated time sheet tracking, security and auditing, and some functions for project-related HR management and time tracking. G2's time tracking capabilities are integrated with the G2 shop floor data collection to provide supervisors with access to total available manpower, critical employee availability, and current deployment.


Criteria Legend No. of Criteria1 Personnel Management 1182 Benefits 243 Payroll 704 Employee Self-Service 225 Employee Metrics 136 Health and Safety 117 Workforce Management 1478 Training 26

Manufacturing Management

Manufacturing Management covers discrete manufacturing and provides the ability to plan production at various scales, rolling high-level plans down into daily schedules of individual machines and workers, and tracing real-time situations on the production shop floor and in planning to control manufacturing, and thus ensuring manufacturing facilities follow production plans in an accurate and timely manner, as well as providing the ability to alter manufacturing schedules and current operations as required. It involves product configuring, work centers and machines dispatching, all aspects of work-in-progress management, and comprehensive product costing functionality. It also provides a consolidated view of the production situation using extensive multi-level reporting capabilities.

G2 scores in the TEC maximum range for functionality in the Manufacturing Management module. This means that GLOVIA G2 scores the maximum of 100 points for all submodules in Manufacturing Management. The average ERP for discrete manufacturing product scores from 10 to more than 30 points behind Glovia's application. Companies that operate shop floors and manufacture products and do not outsource these operations to other countries would be especially interested in capabilities that this ERP system provides within the Manufacturing Management module.


Criteria Legend No. of Criteria1 Product Costing 1052 Shop Floor Control 3853 Field Service and Repairs 1194 Production Planning 2975 Project Management 366 Product Data Management (PDM) 687 Product/Item Configurator 38

Inventory Management

Solutions for inventory management are used for the record keeping of goods that are warehoused, and managing the movement of these goods to, from, and through warehouses. Forecasting, finished goods reservation and allocation processes, and inventory adjustments are also a part of this functional module.

G2 scores in the TEC maximum range for functionality in the Inventory Management module, achieving the maximum of 100 points for all submodules in this area. The average ERP for discrete manufacturing product exhibits solid inventory management functionality and scores a total of 88.22 in this functional area. However, the average product does not have strong support in the Forecasting and Reservations and Allocations submodules – areas where G2 excels.


Criteria Legend No. of Criteria1 Inventory Management―

Online Requirements30

2 Processing Requirements 283 Data Requirements 124 Locations and Lot Control 205 Reporting and Interfacing

Requirements (Inventory Management)

16

6 Adjusting Inventory 87 Forecasting 488 Reservations and Allocations 22

Purchasing Management

Purchasing management encompasses a group of applications that control the purchasing of raw materials needed to build products and manages inventory stocks. It also involves creating purchase orders and contracts, supplier tracking, goods receipt and payment, and regulatory compliance analysis and reporting.

G2 scores in the TEC maximum range for functionality in the Purchasing Management module, again achieving the maximum of 100 points for all Purchasing Management submodules. The average ERP for discrete manufacturing product exhibits solid purchasing management functionality and scores a total of 90.82 in this functional area. However, the average product still scores below G2 in all 12 submodules of TEC's Purchasing Management module, showing G2's exemplary performance in this area.


Criteria Legend No. of Criteria1 Profile of Suppliers 122 Rating of Suppliers 133 Requisitions and Quotations 134 Purchase Orders (POs) 635 Pricing 136 Vendor Contracts and Agreements 167 Management of POs 258 Procurement Reporting and Online

Reporting24

9 Repeat Procurement 1910 Receipts for Procurement 3011 Online Requirements for Purchasing

Management14

12 Reporting and Interfacing Requirements for Purchasing Management

18

Quality Management

For the quality management functionality in TEC’s model of ERP for discrete manufacturing, there are three submodules: Production Quality Management, Non Production Quality Management, and Inventory Quality Management. All these areas encompass a group of applications that control processes for quality data collecting, processing and tracking materials and finished products, and reporting quality-related information throughout a company's business processes.

For the Quality Management module, the rating score for GLOVIA G2 surpasses that of the average ERP for discrete manufacturing competitor by 30 points. While the average solution receives a total score of 66 points for quality management capabilities, Glovia's software achieves a high rating score of nearly 99 points in total for the Quality Management module, just missing a perfect score owing to a small number of functional criteria supported through modification in the Non Production Quality submodule.


Criteria Legend No. of Criteria1 Production Quality

Management29

2 Non Production Quality Management

24

3 Inventory Quality Management

25

Sales Management

Sales management encompasses a group of applications that automate the data entry process of customer orders and keep track of the status of orders. It involves order entry, order tracing and status reporting, pricing, invoicing, etc. Sales management applications also provide a basic functionality for lead tracking, customer information, quote processing, and pricing and rebates.

In the Sales Management module, GLOVIA G2 not only outscores its competitors, but also reaches the maximum range of functionality in this module. Indeed, all of the submodules reach 100 points: Online requirements, Reporting and Interfacing Requirements, Available-to-Promise (ATP), Pricing and Discounting, and Customer Relationship Management (CRM) functionality.

The difference in rating between GLOVIA G2 and the industry average is more than 21 and 24 points for ATP and CRM functionality, respectively. In the case of Online Requirements and Reporting and Interfacing Requirements, however, the gap between the products falls to 4.75 and 6.78 points, respectively.


Criteria Legend No. of Criteria1 Online Requirements (Sales Management) 422 Reporting and Interfacing Requirements

(Sales Management)49

3 Available-to-Promise (ATP) 104 Pricing and Discounting 775 Customer Service and Returned Goods

Handling29

6 Customer Relationship Management (CRM) and E-Commerce Requirements

23

Analyst SummaryBased on the results of TEC's research performed during the software certification process, GLOVIA G2 was found to be one of the most robust discrete manufacturing ERP solutions on the market. G2 is an above-average ERP software that is designed and developed for manufacturing businesses of small to medium size. The software is highly scalable, supporting multi-company and multinational businesses and exhibiting high integration capabilities with other systems. GLOVIA G2 can also accommodate larger manufacturers or multiple manufacturing facilities of large enterprises.

GLOVIA G2 is one of the few ERP-class applications that is fully capable of supporting the lean manufacturing paradigm, and does not limit or overwhelm businesses that have adopted a lean manufacturing philosophy. The lean concept is embedded into the software, with flexibility that allows for combining both traditional and lean approaches to manufacturing.

Below are a few other differentiators of GLOVIA G2:

• Scalability. The system can be scaled up from 2–5 user workshops to a few thousands users, with multiple manufacturing, warehousing, and distribution facilities.

• Underlying performance. The product is capable of handling a large amount of data―millions of transactions―freeing small companies to focus on the growth of their business.

• Source code delivery. Customers receive the code and are allowed to modify it as required. The solution comes with one standard license for development kit. Code comparison tools are also available to identify and report on the difference between modified and initial codes.

• Free migration toolkit. The price for this kit is factored into the maintenance charge―for conversion of the software from previous versions to the latest release.

• Lower implementation costs. The ratio of implementation cost to licence cost is 0.9―i.e., 90 cents per dollar is spent on licences, a ratio lower than that of many of Glovia's competitors.

The GLOVIA G2 software can be used on various types of mobile devices and is capable of providing a more than adequate level of support for global manufacturers, presenting serious competition to the well-known larger scale ERP products available in the marketplace. GLOVIA G2 is a well-designed product that is conceptually progressive, useful, and flexible, as well as beneficial for managing multi-site and complex manufacturing businesses, particularly those that are in the midst of adopting a lean manufacturing philosophy.

In addition to being a software developer and provider, Glovia International offers a full range of additional services for its customers. The company has a full staff of service professionals to help ensure successful implementation and continued support of the G2 solution. The Glovia services organization follows a thorough and tested 11-step implementation methodology. GLOVIA G2 is supported worldwide—by Glovia International in North America and Europe and by Fujitsu’s subsidiaries in other regions, particularly Asia and Japan.

Compare Discrete ERP Solutions Now!

Use TEC Advisor to compare GLOVIA G2 with other ERP solutions for discrete manufacturing, according to your organization's needs and characteristics. It's free, fast, online, and easy—and you'll see the results immediately.


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