Enterprise Open Cloud Forum: The Cloud is Making it Rain
-
Upload
rackspace -
Category
Technology
-
view
674 -
download
2
Transcript of Enterprise Open Cloud Forum: The Cloud is Making it Rain
1
The Cloud is “Making it Rain”! How to Maximize ROI with Cloud Computing
Presented By: Rackspace Enterprise Cloud Solutions
RACKSPACE® HOSTING | WWW.RACKSPACE.COM 2
Your Hosts
Rafat Shaheen Sr.IT Strategist Rackspace Enterprise Cloud Solutions
Stacy Williams Rackspace Director of Production Support
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
What We Will Cover Today
How does cloud enable first mover advantage to maximize profits?
What are the Key Performance Indicators (KPIs) to measure your Return on Cloud?
Why does a flexible deployment model maximize your cloud ROI?
3
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
A New Way of Thinking
4
Virtualization is a TECHNOLOGY …
Cloud Computing is a BUSINESS MODEL
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
The Right Way to Think About Cloud Adoption
5
BUSINESS BENEFIT
COST ONLY
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
ROI: Different Points of View WHAT I CARE ABOUT…
6
BOARD • Competitiveness • Brand • Market Capitalization
IT MANAGERS • Total Cost of Ownership • Project Costs, Risks,
Value • Key IT Metrics
CIO • IT Budget • Project Success • Justify Resources
BIZ UNIT EXECS • Business Revenue • Improving Productivity • Key Business Metrics
CEO / CFO • Financial Reports • Cash Flow • Competition
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
What Is Your Cost of NOT Going to CLOUD?
7
HARD COSTS
SOFT COSTS
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Cost of Capital & Cash Flow
8
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
CIOs are Fueling the Innovation Engine
9
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
PROJECT BEEF JERKY
TIME 1 2 3 4 5 6 7 8 9 10 11 12
The CAPEX Financial Model
Approvals Provisioning Testing
CAPEX Expenditure
LAUNCH
FIXED Capacity
CAPA
CITY
10
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
TIME 1 2 3 4 5 6 7 8 9 10 11 12
The CAPEX Financial Model
Approvals Provisioning Testing
CAPEX Expenditure
LAUNCH
FIXED Capacity
Under Provisioning: Degradation of Performance
Over Provisioning: Wasted Compute/Cost
CAPA
CITY
11
PROJECT BEEF JERKY
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
CAPA
CITY
TIME
1 2 3 4 5 6 7 8 9 10 11 12
Cloud Financial Model
LAUNCH
DEMAND
12
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
CAPA
CITY
TIME
1 2 3 4 5 6 7 8 9 10 11 12
Cloud Financial Model
LAUNCH
MAX
MIN
AVE USAGE
DEMAND CAPACITY
13
RACKSPACE® HOSTING | WWW.RACKSPACE.COM 14
Investigating Investment and Return COSTS & RISKS
RACKSPACE® HOSTING | WWW.RACKSPACE.COM 15
Investigating Investment and Return QUANTITATIVE & QUALITATIVE
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Project-Based
It’s time to own your business.
“Understand your projects… provide greater organizational health”
• Real-time ROI Assessment
• Identify Star Performers
• Flexibility to Course Correct
ACCOUNTING
Have the insight to Pull the Plug!
16
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Cloud Enabled IT
• Understand characteristics & behaviors of projects
• Group similar usage patterns
• Establish assumptions & benchmarks
• Forecast Cloud OPEX Group C
Group B
Group A
Use Demand Patterns to Forecast and Plan
17
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Leverage a Hybrid Model Adaptive Deployment
Move projects to the most ROI rich environments.
YOUR DC DEDICATED/ MANAGED VIRTUALIZATION CLOUD
SERVICE PROVIDER Traditional IT
You Control MAXIMIZATON of ROI.
START HERE
18
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Justifying a Business Case
Return On Cloud, A Framework
19
Rackspace Proprietary Information
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Justifying a Business Case
Return On Cloud, A Framework
Obtain Current Metrics
20
Rackspace Proprietary Information
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Justifying a Business Case
Return On Cloud, A Framework Identify Workloads
Obtain Current Metrics
21
Rackspace Proprietary Information
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Justifying a Business Case
Develop Success Criteria
Return On Cloud, A Framework Identify Workloads
Obtain Current Metrics
22
Rackspace Proprietary Information
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Justifying a Business Case
Develop Success Criteria
Cloud-Deploy Prioritized Projects
Return On Cloud, A Framework Identify Workloads
Obtain Current Metrics
23
Rackspace Proprietary Information
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Justifying a Business Case
Develop Success Criteria
Cloud-Deploy Prioritized Projects
Decide on ROI Period/Interest Rate
Return On Cloud, A Framework Identify Workloads
Obtain Current Metrics
24
Rackspace Proprietary Information
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Justifying a Business Case
Develop Success Criteria
Cloud-Deploy Prioritized Projects
Decide on ROI Period/Interest Rate
Calculate Quantifiable Benefits
Return On Cloud, A Framework Identify Workloads
Obtain Current Metrics
25
Rackspace Proprietary Information
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Justifying a Business Case
Develop Success Criteria
Cloud-Deploy Prioritized Projects
Decide on ROI Period/Interest Rate
Calculate Quantifiable Benefits
Return On Cloud, A Framework Identify Workloads
Obtain Current Metrics
26
Identify Qualitative Benefits
Rackspace Proprietary Information
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Justifying a Business Case
Develop Success Criteria
Cloud-Deploy Prioritized Projects
Decide on ROI Period/Interest Rate
Calculate Quantifiable Benefits
Identify Qualitative Benefits
Document KPIs and Ratios
Return On Cloud, A Framework Identify Workloads
Obtain Current Metrics
27
Rackspace Proprietary Information
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Justifying a Business Case
Financial Instruments:
TCO, NPV, IRR, Pay Back Period
Develop Success Criteria
Cloud-Deploy Prioritized Projects
Decide on ROI Period/Interest Rate
Calculate Quantifiable Benefits
Identify Qualitative Benefits
Document KPIs and Ratios
Calculate ROI with Supporting KPIs
Return On Cloud, A Framework Identify Workloads
Obtain Current Metrics
28
Rackspace Proprietary Information
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Justifying a Business Case
Maximize ROI (Refine Deployment Model)
Financial Instruments:
TCO, NPV, IRR, Pay Back Period
Develop Success Criteria
Cloud-Deploy Prioritized Projects
Decide on ROI Period/Interest Rate
Calculate Quantifiable Benefits
Identify Qualitative Benefits
Document KPIs and Ratios
Calculate ROI with Supporting KPIs
Return On Cloud, A Framework Identify Workloads
Obtain Current Metrics
29
Rackspace Proprietary Information
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Justifying a Business Case
Maximize ROI (Refine Deployment Model)
Financial Instruments:
TCO, NPV, IRR, Pay Back Period
Develop Success Criteria
Cloud-Deploy Prioritized Projects
Decide on ROI Period/Interest Rate
Calculate Quantifiable Benefits
Identify Qualitative Benefits
Document KPIs and Ratios
Calculate ROI with Supporting KPIs
Return On Cloud, A Framework Identify Workloads
Identify Next Project
Obtain Current Metrics
30
Rackspace Proprietary Information
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
The Quantifiable Financials
31
Rate of TCO Reduction
CapEx Vs. OpEx Savings
Improved Cash Flow
Supply Chain Cost
Reduction
Workload cost effeciency
CapEx/Cloud CapEx Ratio
OpEx/Cloud OpEx Ratio
ROTA/ROCE
NPV/Internal Rate of Return
Pay Back Period
Return on Investment
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Cloud KPIs/Ratios Return on Cloud
Risk Management
Agility Core
Quality of Service
Revenue Improvement
Productivity Enhancement
32
Rackspace Proprietary Information
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Cloud KPIs/Ratios Return on Cloud
Time to Market and delivery
Rate of new projects
Level of automation
Transaction throughput and
latency
Rate of fulfilled requests
Risk Management
Agility Core
Quality of Service
Revenue Improvement
Productivity Enhancement
33
Rackspace Proprietary Information
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Cloud KPIs/Ratios Return on Cloud
Time to Market and delivery
Rate of new projects
Level of automation
Transaction throughput and
latency
Rate of fulfilled requests
Time to profitability
Improved opportunity cost
Rate of margin improvement
Rate of revenue growth
Revenue efficiency
Risk Management
Agility Core
Quality of Service
Revenue Improvement
Productivity Enhancement
34
Rackspace Proprietary Information
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Cloud KPIs/Ratios Return on Cloud
Time to Market and delivery
Rate of new projects
Level of automation
Transaction throughput and
latency
Rate of fulfilled requests
Time to profitability
Improved opportunity cost
Rate of margin improvement
Rate of revenue growth
Revenue efficiency
Improved user satisfaction SLA error rate
Service response
optimization
Rate of labor reduction
Improved time to resolution
Risk Management
Agility Core
Quality of Service
Revenue Improvement
Productivity Enhancement
35
Rackspace Proprietary Information
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Cloud KPIs/Ratios Return on Cloud
Time to Market and delivery
Rate of new projects
Level of automation
Transaction throughput and
latency
Rate of fulfilled requests
Time to profitability
Improved opportunity cost
Rate of margin improvement
Rate of revenue growth
Revenue efficiency
Improved user satisfaction SLA error rate
Service response
optimization
Rate of labor reduction
Improved time to resolution
Relative compliance risk
ratio
Cost of capital optimization
Operational risk reduction
Competitive growth rate
Business service
continuity
Risk Management
Agility Core
Quality of Service
Revenue Improvement
Productivity Enhancement
36
Rackspace Proprietary Information
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Cloud KPIs/Ratios Return on Cloud
Time to Market and delivery
Rate of new projects
Level of automation
Transaction throughput and
latency
Rate of fulfilled requests
Time to profitability
Improved opportunity cost
Rate of margin improvement
Rate of revenue growth
Revenue efficiency
Improved user satisfaction SLA error rate
Service response
optimization
Rate of labor reduction
Improved time to resolution
Relative compliance risk
ratio
Cost of capital optimization
Operational risk reduction
Competitive growth rate
Business service
continuity
Time to deliver, implement, and
change
Rate of new products and
services
Market penetration rate
Rate of reuse/lock in
issues
Flexibility of deployment
Risk Management
Agility Core
Quality of Service
Revenue Improvement
Productivity Enhancement
37
Rackspace Proprietary Information
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
ROI Supporting Tools Partners examples
There are effective tools available for usage monitoring
38
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
IT Transformation Framework
IT Evolution Workshop
Application Profiling
Workshop
Cloud Readiness
Assessment
Design
Migration Services
Solution Online
Customer Data Center
Strategize & Assess Design Migrate Implement Support & Optimize
Step by step approach to adopting cloud
Governance Planning & Customer Maturity Evolution
POC Pilot
Architecture
We Will Get You There…
39
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Get SMART on Cloud
40
“Our goal is to create the most
CLOUD SAVVY customers in the industry”
Use cases: – Hybrid Hosting: Dominos Pizza and watch the video – RackConnect™: VEVO and watch the video – Private Cloud: Lighthouse1 – Advisory Services: Acquity Group
Recommended Industry Resources: • The Big Switch, Nicholas Carr • Cloudonomics: The Business Value of Cloud
Computing, Joe Weinman
• Rackspace Cloud Tools Marketplace • http://gigaom.com/ • www.gartner.com
• www.forrester.com • www.idc.com
Rackspace Knowledge Center
JOIN US!
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
What We Covered Today
41
How does cloud enable first mover advantage to maximize profits?
What are the Key Performance Indicators (KPIs) to measure your Return on Cloud?
Why does a flexible deployment model maximize your cloud ROI?
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Q & A
42
RACKSPACE® HOSTING | 5000 WALZEM ROAD | SAN ANTONIO, TX 78218 US SALES: 1-800-961-2888 | US SUPPORT: 1-800-961-4454 | WWW.RACKSPACE.COM
RACKSPACE® HOSTING | © RACKSPACE US, INC. | RACKSPACE® AND FANATICAL SUPPORT® ARE SERVICE MARKS OF RACKSPACE US, INC. REGISTERED IN THE UNITED STATES AND OTHER COUNTRIES. | WWW.RACKSPACE.COM
RACKSPACE® HOSTING | 1 FANATICAL PLACE | SAN ANTONIO, TX 78218 US SALES: 1-800-961-2888 | US SUPPORT: 1-800-961-4454 | WWW.RACKSPACE.COM
RACKSPACE® HOSTING | © RACKSPACE US, INC. | RACKSPACE® AND FANATICAL SUPPORT® ARE SERVICE MARKS OF RACKSPACE US, INC. REGISTERED IN THE UNITED STATES AND OTHER COUNTRIES. | WWW.RACKSPACE.COM
RACKSPACE® HOSTING | © RACKSPACE US, INC. | RACKSPACE® AND FANATICAL SUPPORT® ARE SERVICE MARKS OF RACKSPACE US, INC. REGISTERED IN THE UNITED STATES AND OTHER COUNTRIES. | WWW.RACKSPACE.COM
1.This presentation outlines general information regarding our services and is for informational purposes only; all statements and information are provided “AS IS” and are presented without warranty of any kind, express or implied. Our product/services offerings are subject to change without notice.
2.Trademarks and Service Marks Rackspace® and Fanatical Support® are service marks of Rackspace US, Inc. registered in the United States and other countries. OpenStack and OpenStack design are trademarks of OpenStack, LLC. Other trademarks and tradenames appearing in this presentation are the property of their respective holders. We do not intend our use or display of other companies’ tradenames, trademarks, or service marks to imply a relationship with, or endorsement or sponsorship of us by, these other companies.