English for APEC. My name is Mark Bainbridge English for the next 90 minutes.

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English for APEC

Transcript of English for APEC. My name is Mark Bainbridge English for the next 90 minutes.

Page 1: English for APEC. My name is Mark Bainbridge English for the next 90 minutes.

English for APEC

Page 2: English for APEC. My name is Mark Bainbridge English for the next 90 minutes.

My name

is

Mark Bainbridge

Page 3: English for APEC. My name is Mark Bainbridge English for the next 90 minutes.

English

for

the next

90 minutes

Page 4: English for APEC. My name is Mark Bainbridge English for the next 90 minutes.

How we…

• Introduce ourselves

• Make small talk

• End conversations

• Commit to contact

• Communicate non-verbally

Page 5: English for APEC. My name is Mark Bainbridge English for the next 90 minutes.

But first…

• Most people are nervous

• Pretend to be confident

• Nobody dies

Page 6: English for APEC. My name is Mark Bainbridge English for the next 90 minutes.

Introducing ourselves

• Various situations– At a social function– The person sitting next to you– Sitting down to eat

Page 7: English for APEC. My name is Mark Bainbridge English for the next 90 minutes.

Social function

• Walking into a room alone

• Look for groups with an opening

• Look for someone on their own

• For a group:– “Good evening, may I join you?”– Thank you. My name is …. from….”

Page 8: English for APEC. My name is Mark Bainbridge English for the next 90 minutes.

Social function

• For someone on their own:-– “Good evening, may I join you?”– Extend hand for handshake– “Thank you. My name is …. from…

• When shaking hands:-– Make it firm– Make eye contact

Page 9: English for APEC. My name is Mark Bainbridge English for the next 90 minutes.

Social function

• When somebody walks up to you– “May I join you?”– “Please do”– Thank you. My name is ….. from….”– Extend your hand– “I’m …. from…. How nice to meet you”– “And these are fellow travelers from….”

Page 10: English for APEC. My name is Mark Bainbridge English for the next 90 minutes.

Person next to you

• In a meeting if someone sits next to you

• If convenient extend your hand– “Hullo. I’m ….. from …..”

• No need to introduce friends on the other side

• If time allows, start small talk– “Is this your first Apec meeting?”

Page 11: English for APEC. My name is Mark Bainbridge English for the next 90 minutes.

Sitting down to eat

• For either a buffet or service meal– “Is this seat taken?”– “No, please sit down”– “Thank you. I’m …. from….”

• Shake hands if convenient

• If you are asked– “Is this seat taken?”– “No. Please join me”

Page 12: English for APEC. My name is Mark Bainbridge English for the next 90 minutes.

Name cards

• Shake hands then present?

• Offer then shake hands?

• If no sign of the other person’s then:-– Shake hands– Offer name card– “May I give you my name card?”– “Can I please have yours?”

Page 13: English for APEC. My name is Mark Bainbridge English for the next 90 minutes.

Small talk

• Difficult for English & non-English speakers

• Not a waste of time

• Gateway to deeper, profitable contact

• Prepare

• Research on who you will meet

• Ask yourself about your country

Page 14: English for APEC. My name is Mark Bainbridge English for the next 90 minutes.

Small talk

• Avoid talking about:-– Money– Religion – Politics– Death– Anything too personal

• Don’t rush to sell

• Be an active listener

Page 15: English for APEC. My name is Mark Bainbridge English for the next 90 minutes.

Small talk exercise

Page 16: English for APEC. My name is Mark Bainbridge English for the next 90 minutes.

Ending conversations

• Part of a group– “Please excuse me, I have an appointment”

• One-on-one– “Sorry, I have enjoyed your company but I

have to leave”– “Sorry, I have to leave, but can we meet …”

Page 17: English for APEC. My name is Mark Bainbridge English for the next 90 minutes.

Commit to contact

• Secure an e-mail address

• Write as soon as you return

• Subject: Apec Follow Up

• Opening line:-– “Dear ….

This is …… writing from Taipei. You might recall we met at Apec.”

Page 18: English for APEC. My name is Mark Bainbridge English for the next 90 minutes.

Non verbal communication

• Make eye contact when talking & listening

• Lean forward to listen

• Non-intrusive contact

Page 19: English for APEC. My name is Mark Bainbridge English for the next 90 minutes.

Questions?