Emotions in GoogleBy Kelsey Szabo

OK, Google Take a breath – New York Times

• Article by Caitlin Kelly

• This article goes in depth on how the expectations

of working at such a large and successful

corporation can harm “fragile egos”

• “Sure the amenities are seductive but when you

get to a place like this, it can tear you apart”.

• Position is demanding - long hours, persistant

supervisors, face paced

OK, Google Take a breath - Continued

• Google EDU

• Company offers free courses, range

from learning to do your taxes to

data visualization

• Help improve employees in the work

place and in personal life.

OK, Google Take a breath – Continued •Most popular class - Search inside yourself • Three steps in seminar. Attention training, self knowledge

and self mastery, and the creation of useful mental habits. •Many employees of different rankings take course.

Supervisors to new hires. • This class helps teach mindfulness

Search Inside Yourself – Inside the classroom•One seminar that focuses on motivation• Employees spend time identifying and sharing there

emotions. • Seminar helps find your deepest desires and moral. •Helps find your inner emotions and how to display them

in any setting

Search Inside Yourself - Continued

• “I generally describe Search Inside Yourself as a leadership program that uses the tools of mindfulness and emotional intelligence, and

that it’s based in science.” • – CEO of Search Inside Yourself

Components taught in seminar – Emotional Intelligence 1. Self Awareness 2. Self Regulation 3. Motivation 4. Empathy 5. Social Skills – Leadership Skills

What to expect from Search Inside Yourself

•https://www.youtube.com/watch?v=vqpv0c8mSfc

Emotional Labor

• “A way of emotion regulation in which employees control their emotions and feelings at work."

Rules on Displaying Emotions

Emotional Labor in Google • Google offers specific seminars for Emotional Labor. Not only to help

emotions stay out of the way of work, but to help employees show and employ there emotions when needed. • Aims to help employees cope with every day struggles, (Ex. Lack of

motivation, unhappiness in workplace) and how to turn positive • Course aims to strengthen Emotional Intelligence

Emotional Intelligence • Seminars help focus on each aspect. • Each component of Emotional

Intelligence can help improve progress in the work place

• Self Awareness – How you feel about your position

• Social Awareness – How the people around you feel about you and your position

• Relationship Management – How you handle your Social Awareness and the steps you take

• Self Management – How you maintain your standing

Burn out – Search Inside Yourself• When taking seminar you look

at and examine your deepest wants. • Focusing on what you want,

how you can achieve it, and if its possible in this workplace• Keeps employees motivated

and satisfied• Reduces Burn out

Why Burn out may happen? – In Google• Too many tasks – Google is fast paced organization. • Spending too many hours at work – Google is demanding

organization • Unhappy with position – May be working in position selected by

Google • Lack of motivation – Supervisor not motivating employees

Burn out – Motivation • How Burn out links to

motivation. • Search Inside Yourself

helps self teach motivation aspects.• Search Inside Yourself

also helps higher ranked employees give other employees motivation

Stress Leading to Burn out.

Organizations Coping with Burn Out• Problem Centered Coping • Appraisal Centered Coping • Emotion Centered Coping

• Google uses Search Inside Yourself seminar to address all three of these coping mechanism.

Participation in Decision Making• Giving employees the opportunity to be in the decision making

process makes them feel valued and need in organization. • Google uses this tactic by having employees team based and project

based. • Every employee on the project is involved in some way

Work Cited• Giant, Vivian. "Inside Google's Insanely Popular Emotional-

Intelligence Course." Fast Company. N.p., 2015. Web. 14 Nov. 2016.• Rosoff, Matt. "11 Amazing Things That Google Employees Can Learn

For Free." Business Insider. Business Insider, Inc, 2012. Web. 14 Nov. 2016. ...• Essig, Todd. "Google Teaches Employees to "Search Inside Yourself""

Forbes. N.p., 30 Apr. 2012. Web. 14 Nov. 2016.

Work Cited• Kelly, Caitlin. "OK, Google Take a Breath." New York Times. N.p., 28

Apr. 2012. Web. 14 Nov. 2016.• Search Inside Yourself - What to Expect. Perf. Search Inside Yourself

Leadership Institution. Youtube, 6 Feb. 2013. Web. 14 Nov. 2016.