EMOTIONAL INTELLIGENCE and

LEADERSHIP

Sesan OdesanyaSignet ConsultingMarch, 2016.

You cannot teach a person something he does not already know: you can only bring what he does not know to his awarenessGalileo

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EI self-test interpretation

12-19: work on your ability to exist in a team as you are not a team worker. Work on your emotions as well as learn to manage other peoples’ emotions. Try to listen to others

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EI self-test interpretation

20-27: people are reluctant to follow your leadership as you are always defending your turf, hence motivating others becomes a challenge. Learn to let go, woo your subordinates, not your boss

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EI self-test interpretation

28-36: you enjoy your work and are ready to consult with others working with you. When people trust you, they will follow your lead but they can only trust you if your principles and position are confidently held

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Good Leadership and Management

Good leadership is not about whether things go right or wrong, some things will go wrong.

Being a successful leader and manager is about how well you handle your emotions, understand the emotions of others, and find a successful approach to solving the problem.

Our Emotions

We’re all human, hence we have emotions Happy Sad Angry Afraid Ashamed

Emotional Triggers and Range

Depending on each of our personal histories and experience there are a variety of trigger points that cause an emotional reaction within us.

An understanding what triggers your emotions can help you develop habits that will improve your emotional intelligence.

Our emotions can range from relatively mild to extreme

Emotional Intelligence: what is it?

Emotional Intelligence is our ability to recognize and understand emotions in ourselves and in others.

Understanding Emotions

By improving our ability to recognize and understand our emotions we can do a much better job Managing our behavior Managing our social interactions Making personal decisions, and Getting better results

The Leadership Connection?

We’ve all met …◦ smart people whose ideas never seem to come to fruition◦ people with winning personalities that never amount to much◦ visionaries who aren’t able to bring their vision to reality

What seems to make the biggest difference between success and failure is a person’s EMOTIONAL INTELLIGENCE

Did you know

When compared with 33 other key skills like time management, decision-making and communications:

EI accounts for 58% of performance in all job types?

90% of high job performers are also high in EI, yet only 20% of low job performers are high in Emotional Intelligence?

People with high Emotional Intelligence make more money?

Note that:

We are a mix of things: Intelligence/IQ: our ability to learn Personality: introvert, extrovert, detailed,

optimistic, pessimistic, etc Emotional Intelligence, EI: self awareness, self

management, social awareness, relationship management, etc

Unlike IQ and Personality, EI can be improved upon

as it is a learning process through out life

Objective?

In order to improve our EI, we need to have an understanding of what aspects we are good at and which areas need work

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Skills to EI Personal Competence

Self awareness/understanding how you are really feeling

Self control/management of our emotions Social Competence

Social awareness/situational analysis, what are others feeling

Relationship management/understanding your own emotions and those of others to enable successful interpersonal relationships

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Leadership and EI at Work

SELF AWARENESSSelf aware managers and leaders……. Understand what they do well and areas

they need to work on Know what motivates and satisfies them Which people and situations trigger their

emotions

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Leadership and EI at Work

SELF MANAGEMENTSkilled self-managers know……… When to act and when not to act How to stay flexible How to manage their reactions to

people and situations How to delay gratifications for more

important longer term goals17

Leadership and EI at Work

SOCIAL AWARENESSWhen you are a socially aware, you become….. Able to accurately read the emotions

of others and are more empathetic More objective in analyzing situations

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Leadership and EI at Work

RELATIONSHIP MANAGEMENTSkilled relationship managers know how to….. Channel their awareness of their own

emotions and those of others to create successful social interactions

Get value out of every situation, even when dealing with people they don’t like!

Effectively manage social interactions by avoiding conflicts

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How to improve EI Test yourself to focus on

one area to improve first! Make one improvement at

a time Know what triggers your

emotions Don’t give in to moods Challenge your values and

actions regularly Seek feedback from

people you absolutely trust

Under-react to situations Sleep over issues Smile more, take time off

for relaxation Create time to think Focus on what you can do,

not what you cannot do Stay focused Make every encounter a

learning one Embrace change

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Questions

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Thank you

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