Emotional Intelligence
18
Emotional Intelligen ce
-
Upload
dr-nilda-perez -
Category
Business
-
view
896 -
download
1
description
This presentation explains what emotional intelligence (EI) is and how it affects the people in business. By understanding what your EQ you best understand how you relate to employees, vendors and clients. You will also understand what levels of EQ you require of your employees.
Transcript of Emotional Intelligence
Emotional Intelligence
Emotion
An affective state of consciousness in which
joy, sorrow, fear, hate, or the like, is experienced.
KnowledgeUnderstanding
Ability
Strategy CreativityComprehension
Imagination
Discernment Reason
PerceptionConceptualization Brilliance
Intellect
Intelligence
Emotional Intelligence
Has Four Branches
These Four Branches Will Be Explained Through the
Elements:
• Earth• Wind • Water
and• Fire
Perceiving Emotion
Perceiving Emotions
Received by observing the mannerisms and
expressions of the body
Sets the tone for how the emotion
will manifest
Each person can recognize there own emotions accurately
The ability to interpret emotions
accurately
Reasoning With
Emotion
Reasoning With Emotion
Connects the thought process and how the brain processes
emotions
Understanding Emotion
Understanding Emotion
Emotions are in charge of our behavior UNDERSTANDING
how they affect us and how we react is crucial to becoming emotionally self aware
Managing
Emotion
Managing
Emotion
A person needs to exhibit voluntary control of their emotions. For that a person should be aware of their emotional signals even those that are painful, and should block out those that are overwhelming. A person need have the ability regulate and manage one's own and
others' emotions.
Emotional Intelligence is a Better Predictor of Success
than IQ
Sales agents weak in emotional competencies such as self-confidence, initiative, and empathy sold policies with an average premium of $54,000. Compared to agents who scored high in a majority of emotional competencies, they sold policies worth an average of $114,000. - Cooper, Forbes
Bar-On Competency Test Consists of 133 items with four validity indices
and a sophisticated correction factor rendering scores for the following components:
• Intrapersonal (Self-Regard, Emotional Self-Awareness, Assertiveness, Independence, and Self-Actualization)
• Interpersonal (Empathy, Social Responsibility, and Interpersonal Relationship)
• Stress Management (Stress Tolerance and Impulse Control)
• Adaptability (Reality Testing, Flexibility, and Problem Solving)
• General Mood Scale (Optimism and Happiness)
Emotional Intelligence Sets the Standard for Success
For More Information Call:845-206-4602
or visitwww.Aspire4Business.com
