Educator Manual · 2017. 9. 29. · Schools with NAF academies can get their students on track to...

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1 my NAFTrack Manual: Educator Edition – 7/8/17 Educator Manual Release 7/8/17 v1

Transcript of Educator Manual · 2017. 9. 29. · Schools with NAF academies can get their students on track to...

  • 1 myNAFTrack Manual: Educator Edition – 7/8/17

    Educator Manual Release 7/8/17 v1

  • 2 myNAFTrack Manual: Educator Edition – 7/8/17

    Contents Section 1: About NAFTrack ................................................................................................. 3

    1.1 Overview .................................................................................................................. 3

    1.2 NAFTrack Certification ............................................................................................... 3

    1.3 myNAFTrack ............................................................................................................... 3

    1.4 NAFTrack Certified Hiring ........................................................................................... 4

    Section 2: Getting Started ................................................................................................... 4

    2.1 Academy Eligibility .................................................................................................... 4

    2.2 Pre-Planning ............................................................................................................. 5

    2.3 Accessing myNAFTrack ................................................................................................ 5

    2.3.1 Educators ........................................................................................................... 5

    2.3.2 Students............................................................................................................. 5

    2.4 Account Management ................................................................................................ 7

    2.4.1 Forgotten Password............................................................................................. 7

    2.4.2 Updating Account Email Address .......................................................................... 9

    Section 3: System Activities ...............................................................................................10

    3.1 Search for Students ..................................................................................................10

    3.1.1 Viewing a Student’s Profile ..................................................................................11

    3.1.2 Approving Student Cover Letters and Resumes .....................................................13

    3.1.3 Approving Student Portfolio and Featured Works ..................................................14

    3.2 Search for Alumni.....................................................................................................15

    3.3 Search for Opportunities ...........................................................................................17

    3.4 Search for Employers ...............................................................................................19

    Section 4: Reports.............................................................................................................21

    4.1 Exporting the myNAFTrack Student Roster ...................................................................21

    Section 5: Resources and Technical Assistance ....................................................................23

    5.1 Resources................................................................................................................23

    5.1.1 Career and College Readiness Index ....................................................................23

    5.1.2 Other Resources ................................................................................................23

    5.2 Technical Assistance .................................................................................................24

    Appendix A: myNAFTrack Implementation Planning Tool ........................................................25

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    Section 1: About NAFTrack

    1.1 Overview

    NAFTrack is a groundbreaking initiative that connects high school students, educators,

    employers, and NAF academy alumni to build a future ready workforce. Students and educators

    engage with NAFTrack Certification to confirm the students are college and career ready. myNAFTrack provides the throughline for NAF students and alumni, connecting their high

    school work-based learning with post-secondary education and subsequent work experience

    while learning about NAFTrack partners and open jobs. NAFTrack Certified Hiring delivers on

    the promise of career possibilities for alumni and a better prepared talent pipeline for partner

    employers.

    1.2 NAFTrack Certification

    NAFTrack Certification is achieved through an online system created by education and business leaders to assess college and career readiness. Student performance is measured through career-related coursework, a qualifying internship, and high school graduation. NAF prides itself on a flexible educational design from which all schools can benefit - regardless of district, city, or state. It is vital that NAFTrack Certification also demonstrates a degree of flexibility so that more students have access to NAFTrack benefits and are ready to fill our nation’s workforce pipeline with highly skilled and diverse talent. Schools with NAF academies can get their students on track to becoming NAFTrack certified by using the NAF curriculum, adopted third-party curricula, or other NAF-approved coursework. Upon successful completion of NAFTrack Certification, students are eligible for NAFTrack Certified Hiring.

    1.3 myNAFTrack

    myNAFTrack is an online professional network connecting NAF students, alumni, and NAFTrack

    Certified Hiring employers.

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    It allows students and alumni to build a professional profile and portfolio to easily showcase

    their work to employers who understand the unique value and expertise NAF graduates can

    bring. They will have access to a wide range of potential internship and job opportunities and a

    library of career resources.

    NAFTrack Certified Hiring employers can easily search for talent who have been certified

    through a rigorous and industry developed assessment system: NAFTrack Certification. They

    can directly promote their company to a highly skilled and diverse talent pool.

    myNAFTrack will provide academies, schools, and districts with the ability to track students post-

    graduation and measure college and career success.

    1.4 NAFTrack Certified Hiring

    NAFTrack Certification and myNAFTrack help students in a variety of ways, including becoming

    eligible for NAFTrack Certified Hiring, a commitment made by top companies to give special

    consideration to college students and eventual job applicants who are NAFTrack certified. NAF

    partners are committed to meaningfully recognizing NAFTrack certified graduates in otherwise

    equally qualified talent pools by providing their selection of NAFTrack benefits:

    • Pre-interview and resume support • Guaranteed interviews in equally qualified applicant pools • Potentially expedited advancement in the hiring process • Priority hiring among equally qualified applicant pools • Potential for higher starting salaries • Applicant feedback and coaching post interview • Paid high school and college internship opportunities • Support to ensure more NAFTrack certified graduates attend the postsecondary

    institutions where NAFTrack partners recruit

    Together, NAF and corporate partners crafted NAFTrack Certification to signify students as

    NAFTrack certified through a rigorous and comprehensive assessment system that evaluates

    students on academic proficiency, project execution, and internship performance. These

    companies’ recognition of NAFTrack Certification makes it a true differentiator in the hiring

    process, as it holds real value to both the applicant and the employer.

    Section 2: Getting Started 2.1 Academy Eligibility

    Any academy can apply to participate in myNAFTrack, but to ensure that academies and

    students are ready to engage fully with the platform, they must be implementing NAFTrack

    Certification. To qualify, academies must meet the following participation thresholds:

    • 80% of the total number of academy students reported in the current Data Center submission must be uploaded in NAFTrack Certification

    • 70% of the total number of academy students reported in the current Data Center submission must have active NAFTrack accounts

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    • 50% of the total number of academy students reported in the current Data Center submission enrolled in a course in NAFTrack Certification

    2.2 Pre-Planning

    The academy team should come together and decide when (in which grade level(s) and in

    which classes) the different key myNAFTrack activities will take place. To help you plan, use

    Appendix A: NAFTrack Implementation Planning Tool.

    2.3 Accessing myNAFTrack

    Once an academy or district has been approved for myNAFTrack participation, academy and

    student users will access myNAFTrack as follows. All alumni will have access to myNAFTrack

    regardless of whether their academy or district has been cleared for participation.

    2.3.1 Educators

    Educators access myNAFTrack through NAF’s single sign-on service at https://naf.okta.com or

    http://naf.org > click “Login”. This allows a NAF network member to enter one name and

    password to access their NAF account, which houses multiple applications such as the Academy

    Support Hub (ASH), NAFTrack Certification, and myNAFTrack.

    Roles and permissions for both NAFTrack Certification and myNAFTrack are controlled via the

    NAF Data Center located in the ASH. If an educator is not listed in the Data Center for

    the academy, he or she will not be able to create a NAF account.

    If an academy team member does not have a NAF account, check with your academy director

    or site coordinator to ensure that they have been entered into the NAF Data Center located in

    ASH and that they are using the same email address as the one listed in the Data Center.

    2.3.2 Students

    Prior to setting up a student NAFTrack account, they must be uploaded into NAFTrack

    Certification. The student account registration process requires the following information:

    • Student ID: This is the district-provided student ID number and should be the same number used during the student upload or entry process.

    To check what student ID was used, Academy Directors and Site Coordinators can export the academy student roster as an Excel file under Manage Students.

    Teachers can check by going to Manage Classes, selecting the relevant class, and clicking on the student’s name in the class roster.

    • Last Name: This should be the same last name used during the student upload or entry process.

    https://naf.okta.com/http://naf.org/

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    Establishing a Student Account

    Once the student enters these fields, enters an email address, and establishes a password, NAFTrack Certification will perform a look-up to be sure the student exists. If the student exists, the student will receive confirmation of registration and be able to log into NAFTrack Certification. If the student does not exist, the account cannot be created and a message will appear indicating the student cannot be found. Please ensure that students use a personal email address that they will have access to after they graduate high school instead of a high school email address. Following are the steps for setting up a student account:

    1. Access the Student Portal at https://students.naftrack.org (Figure 2.1)

    2. Select Register. (Figure 2.1)

    3. Complete the Student ID and Last Name fields. (Figure 2.2)

    4. Enter a valid email address.

    5. Establish a password, by entering the same password in twice. (Figure 2.2)

    6. Click REGISTER. (Figure 2.2)

    Figure 2.1

    Figure 1.2

    6. Click Register.

    4. Enter Valid

    Email Address.

    5. Establish

    Password.

    2. Select Register

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    2.4 Account Management

    2.4.1 Forgotten Password

    Educators

    To reset your NAF account password, go to https://naf.okta.com.

    1. Click the Need help signing in? link at the bottom of the sign-in window. (Figure 2.3)

    2. This will reveal different help options. Click the Forgot Password? link. (Figure 2.4)

    Figure 2.3

    3. Enter the email address listed for you in the NAF Data Center. (Figure 2.5)

    4. Choose how you want to receive the password reset link. (Figure 2.5)

    5. If you select email, check your junk folder if it does not arrive in your main inbox. Some users report the SMS link to be more reliable.

    1. Click Need

    help signing in?

    2. Click Forgot

    password?

    3. Enter email address

    4. Choose SMS

    or Email.

    Figure 2.4

    Figure 2.5

    https://naf.okta.com/

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    Students

    1. Access the Student Portal at https://students.naftrack.org. (Figure 2.6)

    2. Click the Forgot Password? link. (Figure 2.6)

    3. Enter the email address used to create the NAFTrack account. (Figure 2.7)

    4. If the student cannot recall which email address was used, a teacher, site coordinator, or academy director can look it up under Manage Students in NAFTrack Certification.

    5. Click SEND EMAIL button. (Figure 2.7)

    Figure 2.6

    Figure 2.7

    3. Student enters email

    address.

    3. Student enters email

    address.

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    2.4.2 Updating Account Email Address

    Educators

    To change the email address for your NAF account, your academy director or site coordinator

    will need to change the email address on file for you in the NAF Data Center located in the

    Academy Support Hub.

    Students

    District leads, principals, their designees, academy directors, site coordinators, and teachers can

    change student email addresses and passwords in NAFTrack Certification. See Section 3.4

    Editing Students of the NAFTrack Certification Manual located in Access Resources in

    NAFTrack Certification.

    Students can also manage their own email and passwords. The following information is included

    in the myNAFTrack Manual: Student Edition located in the Resources section of their myNAFTrack profile page. Please ensure that students use a personal email address that

    they will have access to after they graduate high school instead of a high school

    email address.

    1. Log into NAFTrack and select NAFTrack Certification. (Figure 2.8)

    2. Click My Profile. (Figure 2.9)

    Figure 2.8

    1. Click NAFTrack

    Certification.

    2. Click My Profile.

  • 10 myNAFTrack Manual: Educator Edition – 7/8/17

    3. Click the Edit button. (Figure 2.10)

    4. Enter your new email address in the field. (Figure 2.11)

    5. Click the Update button. (Figure 2.11)

    Figure 2.9

    Figure 2.10

    Figure 2.11

    Section 3: System Activities 3.1 Search for Students

    The Search for Students feature allows educators to:

    • View a student’s profile

    • View a student’s portfolio and featured works

    • Approve a student’s resume, cover letter, and/or portfolio

    Only those designated in the NAF Data Center as a teacher, academy director, site coordinator,

    principal, or district lead can locate students in the system.

    3. Click Edit.

    4. Enter new email

    address.

    5. Click Update.

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    3.1.1 Viewing a Student’s Profile

    1. Click on the Educator image to navigate to your myNAFTrack Educator Profile. (Figure 3.1)

    2. Click the Search for Students link. (Figure 3.2)

    Figure 3.1

    Figure 3.2

    1. Click Educator

    image.

    2. Click Search for

    Students.

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    The myNAFTrack Student Search page allows educators to search for an individual student or return all students associated with the educator’s account.

    To find a specific student, use one of the search filters. Each filter has two parts to it: the first is a drop-down menu of logical operators (e.g. contains, equals, does not equal, etc.).

    The second is a field educators can type into part or all of the name, email, date of birth, or academy name.

    Leave all search criteria blank to display all students.

    3. Once the search criteria have been applied and entered, click the Search button. (Figure 3.3)

    Figure 3.3

    4. This returns all relevant search results. (Figure 3.4)

    This page displays student name, approval status of posted files, and with which academy the student is associated.

    5. Click on the student’s first or last name to be taken to his or her profile. (Figure 3.4)

    Figure 3.4

    3. Drop-down

    search menus

    3. Click Search.

    5. Click the First or

    Last Name.

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    3.1.2 Approving Student Cover Letters and Resumes

    To ensure that all files uploaded to myNAFTrack are appropriate and reflect students’ best work,

    NAF listened to our educator tester requests and require these files to be approved.

    1. Follow steps 1-5 in Section 3.1.1 Search for Students.

    Those artifacts awaiting educator approval are labeled Unselected. If they have been approved, they will be labeled as such. (Figure 3.5)

    2. Click the Unselected link. (Figure 3.5)

    This will take you to the student’s resume page.

    3. Click on the file to be reviewed. (Figure 3.6) It will download so that it can be opened and reviewed.

    4. To approve the file, scroll to the bottom of the page and click the appropriate check box. (Figure 3.7)

    5. Click the Save button. (Figure 3.7)

    Figure 3.5

    Figure 3.6

    Figure 3.7

    2. Click Unselected.

    3. Click the file to review.

    4. Check Resume Approved.

    5. Click Save.

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    3.1.3 Approving Student Portfolio and Featured Works

    1. Follow steps 1-5 in Section 3.1.1 Search for Students.

    Those artifacts awaiting educator approval are labeled Unselected. (Figure 3.8)

    2. Click the Unselected link. (Figure 3.8) This will take you to the student’s resume page.

    3. Click on the Portfolio tab. (Figure 3.9)

    4. Click on the file to be reviewed. (Figure 3.10) It will download so that it can be opened and reviewed.

    5. To approve the file, scroll to the bottom of the page and click the appropriate check box. (Figure 3.11)

    6. Click the Save button. (Figure 3.11)

    Figure 3.8

    Figure 3.9

    Figure 3.10

    Figure 3.11

    2. Click Unselected.

    3. Click Portfolio Tab.

    4. Click the file to review.

    5. Check Portfolio and

    Featured Works Approved.

    6. Click Save.

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    3.2 Search for Alumni

    myNAFTrack makes it easy to stay connected to your alumni and follow their career paths. See

    where they go after high school and what they accomplish after they leave your academy.

    Please note alumni can hide their profiles and opt-out of searches at will.

    1. Click on the Educator image to navigate to your myNAFTrack Educator Profile. (Figure 3.12)

    2. Click the Search for Alumni link. (Figure 3.13)

    Figure 3.12

    Figure 3.13

    1. Click Educator

    image.

    2. Click Search for

    Alumni.

  • 16 myNAFTrack Manual: Educator Edition – 7/8/17

    The myNAFTrack Search for Alumni page allows educators to perform targeted searches or return all alumni who have are in the system and have opted into participating.

    To perform a targeted search, use one of the search filters. Each filter has two parts to it: the first is a drop-down menu of logical operators (e.g. contains, equals, does not equal, etc.).

    The second is a field educators can select items from a drop-down menu or type into part or all of the search term. (Figure 3.14)

    Leave all search criteria blank to display all opportunities in the system.

    3. Once the search criteria have been applied and entered, click the Search button. (Figure 3.14)

    4. This returns all relevant search results. (Figure 3.15)

    This page displays alumni name approval status of posted files, and with which academy the student is associated.

    Please note alumni do not need their files approved.

    5. Click on the alumnus/a’s first or last name to be taken to his or her profile. (Figure 3.16)

    Figure 3.14

    Figure 3.15

    Figure 3.16

    3. Click Search.

    Drop-down

    search menus

    5. Click the First or

    Last Name.

  • 17 myNAFTrack Manual: Educator Edition – 7/8/17

    3.3 Search for Opportunities

    Having students view the opportunities listed in the system as part of their college and career

    readiness activities can help deepen the connection between their NAF academy and future

    career. Surveying the currently available opportunities prior to students seeing what is available

    themselves can help better guide students in their search.

    The search page has two sections. The first section allows users to target their search through

    different opportunity characteristics such as full- or part-time and paid or unpaid. The second

    section addresses different location-related variables.

    3. Click on the Educator image to navigate to your myNAFTrack Educator Profile. (Figure 3.17)

    4. Click the Search for Opportunities link. (Figure 3.18)

    Figure 3.17

    Figure 3.18

    1. Click Educator

    image.

    2. Click Search for

    Opportunities.

  • 18 myNAFTrack Manual: Educator Edition – 7/8/17

    The myNAFTrack Search for Opportunities page allows educators to perform targeted searches or return all opportunities currently listed in the system.

    To perform a targeted search, use one of the search filters. Each filter has two parts to it: the first is a drop-down menu of logical operators (e.g. contains, equals, does not equal, etc.).

    The second is a field educators can select items from a drop-down menu or type into part or all of the search term. (Figure 3.19)

    Leave all search criteria blank to display all opportunities in the system.

    3. Once the search criteria have been applied and entered, click the Search button. (Figure 3.19)

    4. This returns all relevant search results. (Figure 3.20)

    This page displays opportunity name

    5. Click on the Opportunity Name to be taken to its detail page. (Figure 3.20)

    6. The Opportunity page includes important information such as employer name, location, and start and end dates. (Figure 3.21)

    The left-side navigation bar allows users to see what other facilities and opportunities are listed for the employer. (Figure 3.21)

    Figure 3.19

    Figure 3.20

    Figure 3.21

    3. Click Search.

    Drop-down

    search menus

    5. Click the opportunity name.

    Facilities and other opportunities

    offered by the employer.

  • 19 myNAFTrack Manual: Educator Edition – 7/8/17

    7. Clicking on the employer name takes users to the Corporate Profile page. (Figure 3.22)

    Figure 3.22

    3.4 Search for Employers

    Having students see which companies are NAFTrack Certified Hiring partners can also support

    college and career readiness activities.

    1. Click on the Educator image to navigate to your myNAFTrack Educator Profile. (Figure 3.23)

    2. Click the Search for Employers link. (Figure 3.24)

    Figure 3.23

    Figure 3.24

    1. Click Educator

    image.

    2. Click Search for

    Employers.

  • 20 myNAFTrack Manual: Educator Edition – 7/8/17

    The myNAFTrack Search for Employers page allows educators to perform targeted searches or return all NAFTrack Certified Hiring employers currently listed in the system.

    To perform a targeted search, use one of the search filters. Each filter has two parts to it: the first is a drop-down menu of logical operators (e.g. contains, equals, does not equal, etc.).

    The second is a field educators can select items from a drop-down menu or type into part or all of the search term. (Figure 3.25)

    Leave all search criteria blank to display all employers in the system.

    3. Once the search criteria have been applied and entered, click the Search button. (Figure 3.25)

    4. The Results page returns employer name, company size, and headquarters. (Figure 3.26) Each is linked to the employer’s corporate profile page.

    5. Click on the Employer Name (Figure 3.26) to visit the Employer Page. (Figure 3.27)

    Figure 3.25

    Figure 3.26

    Figure 3.27

    Drop-down search menus

    and open fields.

    3. Click Search.

    5. Click Employer

    Name.

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    Section 4: Reports 4.1 Exporting the myNAFTrack Student Roster

    Educators can export a list of all students associated with their academy who have accessed myNAFTrack in the format of an Excel file.

    1. Click on the Educator image to navigate to your myNAFTrack Educator Profile. (Figure 4.1)

    2. Click the Search for Students link. (Figure 4.2)

    Figure 4.1

    Figure 4.2

    1. Click Educator

    image.

    2. Click Student Export.

  • 22 myNAFTrack Manual: Educator Edition – 7/8/17

    The Student Export allows educators to perform targeted searches or display all students associated with the academy who have accessed myNAFTrack at least once before.

    To perform a targeted search, use one of the search filters. Each filter has two parts to it: the first is a drop-down menu of logical operators (e.g. contains, equals, does not equal, etc.).

    The second is a field educators can select items from a drop-down menu or type into part or all of the search term. (Figure 4.3)

    Underneath the top section, teachers can filter by whether the cover letter and/or portfolio and featured works are approved. (Figure 4.3)

    3. Leave all search criteria blank to display all students. (Figure 4.3)

    4. Once the search criteria have been applied and entered, click the Search button. (Figure 4.3)

    5. Click the Download Results button to save or view the .csv file. (Figure 4.4)

    Figure 4.3

    Figure 4.4

    Drop-down search menus

    and open fields

    Filter for approval status of

    portfolio files

    4. Click Search.

    5. Click Download

    Results.

  • 23 myNAFTrack Manual: Educator Edition – 7/8/17

    Section 5: Resources and Technical Assistance 5.1 Resources

    5.1.1 Career and College Readiness Index

    The NAF College and Career Readiness Index is a set of course planning tools containing all the

    documents you need to plan the integrated course. Familiarizing yourself with each of these

    documents before the semester begins will ensure the modular activities are embedded in

    places that make sense for your academy and that teachers can prepare for engaging

    instruction.

    Documents included in the NAF College and Career Readiness Course Planning Tools include:

    • NAF College and Career Readiness Skills Index Scope and Sequence

    • College and Career Readiness in the Capstone Project

    • Semester Planning Table

    • Lesson Plans

    • Teacher Resources

    • Student Resources

    5.1.2 Other Resources

    myNAFTrack Manual: Educator Edition

    Illustrated step-by-step reference for using the myNAFTrack platform as an educator.

    myNAFTrack Manual: Student Edition

    Illustrated step-by-step reference for using the myNAFTrack platform as a student. Provided so educators can review the student manual and provided additional guidance as needed.

    NAFTrack Training PowerPoint

    The PowerPoint presentation NAF uses to introduce NAFTrack to districts, schools, and academies. Ready to customize for local use!

    NAFTrack Components

    A one-page flyer that provides an overview of the three components of NAFTrack and their benefits to students, employers, schools, and districts: NAFTrack Certification, myNAFTrack, and NAFTrack Certified Hiring.

    Useful for high school and academy recruitment events, back-to-school night, academy orientation, and more!

  • 24 myNAFTrack Manual: Educator Edition – 7/8/17

    myNAFTrack Training

    This folder contains all the resources you need to train your academy students on myNAFTrack including an implementation planning worksheet, a special PowerPoint presentation designed for a student audience, lesson plan, student resources, and more.

    Social Media

    This presentation supplements the social media resources included in the student resources. Help students learn how to build a professional online social presence that will wow college admissions officers and prospective employers. Explore how certain social media practices can also hurt their chances for achieving their dream school or job.

    Creating a Cover Letter

    Activity resources walking students through how to create an effective cover letter that will tell their story and catch a hiring manager’s eye.

    Building a Resume Activity resources guiding students through developing a professional resume appropriate for high school students and beyond.

    Developing a Portfolio Activity resources for helping students curate a portfolio that shows their skills off to best effect and will help them meet their career goals.

    5.2 Technical Assistance

    For technical assistance, contact [email protected]. Someone will get back to you

    within 24 hours.

    mailto:[email protected]

  • 25

    Appendix A: myNAFTrack Implementation Planning Tool

    Activity When (Date) Who (Names) Resources

    Academy Team: Check to see that all students are uploaded in NAFTrack Certification

    Early Fall Semester:

    Grade: First year & new

    academy students

    Academy Director or Site Coordinator:

    Go to Manage Students in NAFTrack Certification to see who is in the system and if

    they have active NAFTrack accounts.

    See Section 3: Getting Started – Managing

    Students in the NAFTrack Certification Manual (pgs. 16-28)

    Academy Team: Have all students without

    active NAFTrack accounts activate their accounts with personal, instead of school, email

    addresses

    Early Fall Semester:

    Grade: First year & new academy students

    Any Role: See Section 2.5: Student Profile in the

    NAFTrack Certification Manual (pgs. 7-11)

    Student: Complete/update myNAFTrack profile

    Teacher(s)/Class(es): See myNAFTrack Lessons final.docx in the myNAFTrack Teacher Resources

    Student: Create/update resume

    Teacher: Review and approve resume

    Teacher(s)/Class(es): See lesson plan, student, and teacher

    resources in myNAFTrack Teacher Resources

    Student: Create/update cover letter

    Teacher: Review and approve cover letter

    Teacher(s)/Class(es): See lesson plan, student, and teacher resources in myNAFTrack Teacher Resources

    Student: Upload items to portfolio

    Teacher: Review and approve portfolio

    Teacher(s)/Class(es): See lesson plan, student, and teacher resources in myNAFTrack Teacher Resources

    Work-Based Learning Tip: Consider having business partners

    review resumes and cover letters with students prior to

    uploading.

    https://admin.naftrack.org/resources/NAFTrack-Certification-Manual-09.19.16v6.pdfhttps://admin.naftrack.org/resources/NAFTrack-Certification-Manual-09.19.16v6.pdf