By Rita Mitra

HOUSEKEEPING

THE ORCHID ASIA'S FIRST FIVE STAR ECOTEL HOTEL IS COMMITTED TO ENHANCING THE GUEST EXPERIENCE WHILE SETTING A NEW STANDARD OF ENVIRONMENT RESPONSIBILITY BY CONSERVING NATURAL RESOURCES , EDUCATING, ENLIGHTENING AND MOTIVATING OUR STAFF AND CULTIVATING COMMUNITY RELATIONSHIPS.

SOLID WASTE MANAGEMENT ENERGY EFFICIENCY WATER CONSERVATION AND

PRESERVATION ENVIRONMENT COMMITMENT EMPLOYEE ENVIRONMENTAL EDUCATION

AND COMMUNITY INVOLVEMENT

FIBRE LAUNDRY BAGS ARE REPLACED BY CLOTH LAUNDRY BAGS AND ARE DELIVERED IN CANE BASKETS WRAPPED IN MUSLIN CLOTH

CLOTH SHOPPING BAGS ARE USED

DRINKING GLASSES ARE KEPT UPSIDE DOWN ON A TRAY

EMPTY SHAVING KITS ARE REUSED AND RECYCLED IN THE GUEST ROOMS.

( PER YEAR KITS RECYCLED = 2130

PER YEAR SAVINGS = RS 40067.75

TOOTH BRUSH,SHAVING KIT ARE GIVEN ON REQUEST, EXCEPT FOR THE V.I.P ROOMS

DIWALI DECORATION ARE RECYCLED (MATERIAL :RICE ,PULSES ,FABRIC GARLANDS/TORANS, FABRIC DRAPES ETC).

CHRISTMAS DECORATION ARE STORED AND RECYCLED EVERY YEAR.

(THE MATERIAL IS RECYCLED FOR THREE YEARS AND THE COST WHICH IS SAVED IS RS. 3,35834.

INSTEAD OF USING PLASTIC DND’S /MAKE MY ROOM/ LAUNDRY CARDS WE FEATURE THEM ON THE CONTROL PANEL

MINIMAL PAPER WRAP IS USED FOR SOAP,COMB , TOOTHBRUSH AND SHOWER CAPS.

JUTE SLIPPERS ARE USED IN PRIVE CLUB.

USED UP SHAMPOOS AND OTHER AMENITIES ARE RECYCLED BY REFILLING INTO GOOD BOTTLES.

HANGERS ARE MADE UP OF SAW DUST

JUTE FOLDERS ARE USED FOR GUEST STATIONERY,SERVICE DIRECTORY AND INROOM DINING REFRESHMENT FOLDER.

MINIBAR BILLING IS DONE THROUGH INTERACTIVE T.V

LOOFAHS ARE PROVIDED INSTEAD OF PLASTIC BODY SCRUBBERS.

THE QUANTITY OF PAPER SAVED DURING PAST 2 YRS IS 7 BUNDLES(1 BUNDLES = 480 PAPERS) AND THE COST SAVED IS APPR. RS 826.

SHIRT CARDS DISPOSED BY GUEST ARE REUSED

TOILET ROLLS COMING FROM ROOMS (PARTLY CONSUMED ) ARE USED IN PUBLIC AREAS

GARBAGE IS SEGREGATED INTO DRY AND WET GARBAGE

SHOE TRAY ARE MADE UP OF RECYCLED CANE CARPET IS MADE UP OF POLYPROPYLENE

WHICH IS A VIRGIN MATERIAL USED IN THE BACK AREA.

INTERNAL OFFICES MESSAGES ARE PASSED ON VIA E-MAIL.

RECYCLED PAPER IS USED FOR "EXTRA ITEM LISTS" AND "# CHECKLIST"

OUTER FACING ROOMS ARE SERVICED IN NATURAL LIGHT . INNER FACING ROOM ARE SERVICED IN NATURAL LIGHT WHEREVER POSSIBLE..

AC AND LIGHTS ARE SWITCHED OFF WHEN CLEANING THE ROOM WHEREVER POSSIBLE

ECO-BUTTON IS PROMOTED AMONG THE GUESTS BY TEAM MEMBERS.

ROOM TEMP IS MAINTAINED AT 26C THROUGH MASTER CONTROL PANEL

ALL EQUIPMENTS AND ELECTRICAL FIXTURES ARE MAINTAINED AND SERVICED REGULARLY .

TO AVOID EVAPORATION PLANTS ARE WATERED BEFORE SUNRISE AND AFTER SUNSET.

RECYCLED WATER FROM STP PLANT IS USED FOR GARDENING..

WASH BASINS AND BATH TUBS ARE NOT CLEANED UNDER RUNNING WATER

LEAKING TAPS ARE REPORTED TO ENGINEERING IMMEDIATELY

TAPS ARE TURNED OFF WHEN NOT IN USE

DRIP IRRIGATION METHOD IS USED LAUNDRY HAS INSTALLED OZONISATION

TREATMENT. DILUTION UNIT INSTALLED FOR R1 MULTI

CLEANER. FOR CORRECT DILUTION THERE BY AVOIDING WASTAGE OF WATER.

(R1 CANS SAVED IN 2 YRS = 50 THE COST SAVED IN 2 YRS = RS 23000.

INTRODUCED “SAVE OUR PLANET” PROGRAM

a) % S.O.P = NO.OF S.O.P/ NO. OF CHECK-IN*100

= 1809 / 144526 *100 = 1.25% b) RS 1,63444.5 IS SAVED DUE TO SOP

HERBAL TOILETRIES ARE USED

AMENITIES ARE CHANGED ONLY WHEN CONSUMED

ECO HARVEST BASKETS ARE USED IN ROOMS

HERBAL PASTE IS USED FOR PEST CONTROLLING

WATER BASED ROOM FRESHNER IS USED

WE AVOID USE OF HARMFUL CHEMICALS AEROSOL CLEANERS

GUM BOARDS IS USED FOR RODENTS RATHER THAN POISON

THERMOCOL,PLASTIC AND CARBON IS NOT USED

WHILE ORDERING AN EQUIPMENT NOISE FACTOR IS TAKEN TO CONSIDERATION TO AVOID POLLUTION

POTTED PLANTS ARE USED INSTEAD OF CUT FLOWERS IN ROOMS.

USED SOAPS ARE GIVEN TO CHARITY.

DISCARDED UNIFORMS GIVEN TO CHARITY.

PERIODICALS AND ON THE JOB TRAINING IS GIVEN TO THE TEAM MEMBERS.

GUESTS AND CONTRACTORS ARE EDUCATED.

DISCONTINUED UNIFORMS ARE CIRCULATED IN DIFFERENT PROPERTIES.

DISCARDED CURTAINS ARE CONVERTED INTO TABLE CLOTHS FOR THE BACK OF THE HOUSE USE.

DISCARDED TOWELS ARE CONVERTED INTO TOWELLING DUSTERS FOR STAFF USE.

DISCARDED BED LINEN ARE BE REUSED FOR WIPING CLOTH , CHEF'S APRON ETC.

DISCARDED MUSLIN CLOTH ARE USED FOR SUIT COVERS.

DISCARDED SHOWER CURTAIN ARE CONVERTED INTO SOILED HAMPERS.

SOILED HAMPERS ARE PARTITIONED TO SEPARATE DRY AND WET GARBAGE.

AND MANY MORE IS YET TO BE DONE …