GREAT TIMES Official Newsletter of GNIU

Thirty five years ago, on September 20, 1973, Great National Insurance Underwriters, Inc. (GNIU) was founded by the late Domie Bumagat, Sr., with Chung Kuo Insurance Co., Ltd (CKI) as its car-rier. CKI appointed GNIU then as Managing Gen-eral Agent (MGA) for Guam. The agency started with a husband and wife team, Mr. Domie V. Bu-magat, Sr. and Mrs. Edar-lina B. Bumagat. With the hard work and dedication of building up the busi-ness by this two-man team, GNIU became one of the recognized manag-ing general agents on Guam. Today, GNIU has a team of 37 insurance professionals serving the needs of its brokers, agents and clients. GNIU has become the insurance agency of choice. GNIU was built on a very simple philosophy and that is – we always try to get behind the desk solving problems with our clients rather than on the other side of the desk sell-

ing policies. Adherence to this simple philosophy keeps GNIU ahead of the competition. The passion to provide the best customer service there is had led GNIU to offer services designed to answer the needs of cli-ents such as, but not lim-ited to, loss control, risk mitigation, one-stop claim service, easy premium payment term, on-line premium payment, relo-cating the Micronesia Mall office to the front area to make it more accessible, etc. Great National’s con-tinued growth and suc-cess is attributed to the able and efficient leader-ship of the team by Mr. Domie Bumagat, Jr., President and Chairman of the Board, who took

over after his father’s death, supported by GNIU’s energetic General Manager, Ms. Marilou Miguel, and the loyal, hardworking department managers and their staff. GNIU’s management is enormously proud of the team of people who have helped us reach the level where we are today. Our people really have been the key to our success – we thank them very much. Our sincere and heart-felt thanks also goes to the Guam Chung Kuo Insurance Management for their continued sup-port. We are proud to be their Managing General Agent. We look forward to another 35 years of good business relation-ship and friendship. To our brokers and agents, through thick and thin, we have worked and supported one another – we thank you sincerely. We at GNIU will always

This Issue

35 Great Years of Service

1

Claims at your Service

2

Leadership Quotes

3

Message from the President

3

Preventive Meas-ure

4

2008 Home & Living Expo

5

Crossword Puzzle

5

GNIU Calendar 6

Laughter Section

7

Special points of interest:

• Message from the President of GNIU

• Marketing Tips

• Mall Branch Relocation

Great National Insurance

Underwriters, Inc.

July 2008

Volume 1, Issue 1

All Insurance Adjuster is committed to attain the

highest level of service and satisfaction that GNIU Policyholders deserve.

All-Insurance Services, Inc dba: All Insurance Adjusters is the adjusting company of Great National Insurance. The adjusting company’s mission statement is to ensure that services to policyholders and third party are de-livered with excellence. Further, each staff ensures that settlement of claims are within the boundary of reasonableness and fairness to both the customer and insurer. With this end, without a doubt, GNIU’s excellent word of consistent service is maintained.

During the past 35 years, All-Insurance Services, Inc., as a public service engaged in the adjustment of claims on Guam, had served and contributed to the community at the highest level of service. The expertise of each staff will surely bring the efficiency of just and prompt settlement of meritorious claims. These trained staff and adjusters have proven their efficient claim service to the insuring public in claims handling in a fashionable manner.

All Insurance Adjusters has experienced and licensed adjusters who access in-house estimate thru ultra mate system, settle and release the check on the same day up to $3,000.00 in damages with complete documentation.

P.O. Box GA Hagatna, Guam 96932 Phone: (671) 646-5736

Fax: (671) 649-2418 E-mail: gni@ite.net

Great National Insurance Underwriters, Inc.

GREAT TIMES Page 2

Monte Ubay, Claims Manager

Max Galasinao, Claims Adjuster

Matthew Quintanilla Claims Processor

The GREAT TIMES Newsletter Team

Min Delos Reyes, Cathy Sablan, Preston Libby, Christine Tenorio, Kyl Espino, Sandra Penafiel,

Krishna Montano & Vilma Bumagat

ONE STOP CLAIM SERVICE

Tirso Abella Claims Processor Krishna Montano

Claims Processor

Michele Harris Claims Adjuster

Leaders instill in their people a hope for success and a belief in themselves. Positive leaders empower people to accomplish their goals.

Volume 1, Issue 1 Page 3

HAFA ADAI AND THANK YOU FOR ALLOWING US TO SERVE YOU! Great National Insurance was established in September 20, 1973 selling and servicing insurance products. For over 35 years, you have entrusted our agency to insure your home, lives and businesses. Since our modest beginnings, our two-person office has grown to over 37 associates; from a few thousand-dollar premium income to over a multi- million premium income business; and from a few number of policyholders to over several thousand customers in Guam.

We have been committed to being a good corporate partner supporting various local charities and non-profit organizations. This commitment is a reflection of all the hard working employees of Great National Insurance.

The inaugural launch of the Great Times Newsletter commemorates our 35 years of doing business in Guam. It reflects where we have been and where we are heading. Our vision for the future is to be Guam’s preferred in-surer of choice and to remain the best in the industry.

We are proud to be part of your day-to-day lives and we look forward to celebrating our 35th Anniversary with you.

Sincerely,

Domie B. Bumagat, Jr., President & CEO

What makes leadership is the ability to get people to do what they don’t want to do

and like it. —Harry Truman

The ability to summon positive emotions during periods of intense stress lies at the heart of effective leadership. — Jim Loehr

Never tell people how to do things. Tell them what to do and they will surprise you with their

ingenuity. — General George S. Patton

We should seize every opportunity to give encouragement. Encouragement is oxygen to

the soul.

Earn your success based on service to others, not at the expense of others.

Leadership is not a one-day thing. It is a constant commitment to excellence, a

habit… a daily practice.

If you want to get the best out of someone—you must look for the best that is in them

For all your insurance needs, contact our Marketing depart-ment or e-mail jespinal@greatnationalinsurance.com or

spenafiel@greatnationalinsurance.com or plibby@greatnationalinsurance.com

3. Even your car can reduce weight, clean out the junk in your trunk.

4. Switch your engine off if your car is not moving to avoid idling.

5. If the weather permits, roll down your windows and breathe our islands clean air.

Routine checks and maintenance under the hood can improve your engine and eventually save on gas.

These easy tips are better for our environment and wallets.

DRIVING GREEN Driving a car is a privilege, a new freedom, contrivance when we commute to work, visit family & friends, and going to the movies or shopping. Sadly, it is the vast cause for global warm-ing & our climate changes. When you drive on the road your car uses fossil fuel that burns carbon dioxide and has a rippling affect on the weather such as drought, floods, tropical storms and high rise in sea level. But, you can make a social difference and save our planet, our animals, and our future by “Driving Green”. Take these useful tips and not only would you be re-sponsibly green, but you can save money on gas:

1. Pump it up! Check if your tire has good air pressure and if tire threads are showing it is best to replace & rotate for better alignment.

2. Do not be a Taz Mania roadster and pedal to the metal. It is safer to drive the speed limit and you will save on fuel con-sumption.

Preventive Measures From Marketing Team

P.O. Box GA Hagatna, Guam 96932 Phone: (671) 646-5736

Fax: (671) 649-2418 E-mail: gni@ite.net

Great National Insurance Underwriters, Inc.

GREAT TIMES Page 4

For your insurance needs, call 646-5736

Your home is your castle, your safe haven and a break-in could crush you and your family’s feeling of security. There’s no bulletproof way from secur-ing your home, by taking preventive measures you can reduce the risks from being burglarized;

◊ Secure your exterior doors with a solid core or metal clad door frames. Try to get a good quality deadbolt door lock with security strike plates. Recommended door locks with a single-cylinder dead bolt lock and reinforce with strike plate (with three-inch screws). Also try to get entrance doors that have wide angle peepholes or view-grills so you can see who is there before opening the door.

◊ A security bar should be placed in the slide channel of your glass

sliding door & windows or try to secure it with locks.

◊ Eliminate dark places by installing exterior lights or by adding motion detector lights.

◊ Cut or trim huge bushes or shrubs that may be covering the windows and door way, because it makes it easy for burglars to hide.

◊ Take an inventory of your personal property. Even better to mark it and take a picture showing serial number.

◊ Keep valuables such as jewelry, inventory of personal property, important documents and records in a fire-retardant home safe or bank’s safety deposit box.

◊ If you think of installing security

alarm system bought from hardware store or professionally installed it would be great to test them periodically.

◊ Do not leave a spare key under the rug or in a plastic rock.

◊ Advisable to know your community or join a neighborhood watch program. If you notice a suspicious car or activity that doesn’t jive then take note of license plate and date. Who knows that information might be beneficial for police officials?

◊ If you know that you may be away from home and you don’t have a family member or neighbor you can trust to periodically check your house, you may want to think of using automatic timers on lights and radio to turn it on and off. Also lower your telephone’s ring volume in your house.

Taking these preventive measures can give you a clear mind, and reviewing your Homeowners policy could pro-vide extra security.

SAFETY FOR YOU CASTLE

2008 HOME & LIVING EXPO COLORING CONTEST WINNERS

Crossword Puzzle

Volume 1, Issue 1 Page 5

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17

ACROSS

1 Actual Cash ______

3 Person who aids a claimant

7 Type of insurance against losses connected with transportation

8 An insurer of insurance company

10 A written agreement contain-ing all the policy’s terms and given to the consumer before the actual policy is issued

12 Material used to obtain value of vehicles (abbrev.)

14 Continuation of an insurance contract beyond the original term

15 Formula of insurance premiums

16 Document embodying the insurance coverage

17 Person representing an insur-ance company to policyholders and assisting them in the placing, issu-ing and servicing of coverage

DOWN

1 Vandalism & Malicious Mischief

2 Theft

4 A specified amount on an insurance policy that the insured is responsible for in any loss

5 A person whose duty is to select risks for coverage and to determine in what amount and terms they will be accepted by the in-surance company

6 Additional coverage

9 What Great National offers

10 Representative of the prospective policyholder to the to transact insur-ance business

11 Chance of Loss

13 The cause of possible loss

From left to right:

Sandra Penafiel, winner Halen Carbonel and Preston Libby

From left to right: Marilou Miguel, Gen. Manager, Mr. Jeff Miller, Janine Miller,

winner Joshua Miller, Ms. Jean Miller and Sandra Penafiel, Marketing Executive

From left to right: Preston Libby, winner Noa Goto and

Mr. Domie Bumagat, Jr., President, GNIU

ANSWER WILL BE POSTED AT www.greatnationalinsurance.com

Position: Mother, Mom, Mama, Mommy, Mamma, Ma, Father, Dad, Daddy, Papa, Pop’s JOB DESCRIPTION: Long term, team players needed for challenging permanent work in an often chaotic environment. Candidates must possess excellent com-munication and organization skills and be willing to work variable hours, which will include evenings and weekends and fre-quent 24 hour shifts on call. Some over-night travel required, including trips to primitive camping sites on rainy week-ends and endless sports tournaments in far away cities. Travel expenses not re-imbursable. Extensive courier duties also required. RESPONSIBILITIES: The rest of your life. Must be willing to be hated, at least temporarily, until someone needs $5. Must be willing to bite tongue repeatedly. Also, must possess the physical stamina of a pack mule and be able to go from zero to 60 mph in three seconds flat in case, this time, the screams from the backyard are not someone just crying wolf. Must be willing to face stimulating technical challenges, such as small gadget

repair, mysteriously sluggish toilets and stuck zippers. Must screen phone calls, maintain calendars and coordinate pro-duction of multiple homework projects. Must have the ability to plan and organ-ize social gatherings for clients of all ages and mental outlooks. Must be willing to be indispensable one minute, an embarrassment the next. Must han-dle assembly and product safety testing of a half million cheap, plastic toys, and battery operated devices. Must always hope for the best but be prepared for the worst. Must assume final, complete accountability for the quality of end product. Responsibilities also include floor maintenance and janitorial work throughout the facility. POSSIBILITY FOR ADVANCE-MENT & PROMOTION: Virtually none. Your job is to remain in the same position for years, without com-plaining, constantly retraining and up-dating your skills, so that those under you can ultimately surpass you. PREVIOUS EXPERIENCE: None required unfortunately, On-the-job

training offered on a continually exhausting basis. WAGES AND COMPENSA-TION: Get this! You pay them! Offering frequent raises and bo-nuses. A balloon payment is due when they turn 18 because of the assumption that college will help them become financially independ-ent. When you die, you give them whatever is left. The oddest thing about this reverse-salary scheme is that you actually enjoy it and wish you could only do more. BENEFITS: While no health or dental insurance, no pension, no tuition reimbursement, no paid holidays and no stock options are offered; this job supplies limitless opportunities for personal growth and free hugs for life if you play your cards right.

KUDOS TO ALL MOTHERS & FATHERS!!!

JOB DESCRIPTION: MOM & DAD

GREAT TIMES Page 6

Schedule of Events 2008 Calendar

• August - Great National will launch its first Company Mascot

• August - Great National will launch a company jingle

• September - 35th anniversary month of Great National

• September 20 - Great National date of incorporation (1973)

• October 11 - Great 5K Run/Walk

• October 31 - Halloween

• November 27 - Thanksgiving Day

• December 25 - Christmas Day

2008 EVENTS Sun Mon Tue Wed Thu Fri Sat

1

2 3 4 5 6 7 8

9 10 11 12 13 14 15

16 17 18 19 20 21 22

23 24 25 26 27 28 29

30 31

BELIEVE! An atheist is thrown overboard into shark-infested waters. He struggles to swim back to his boat but a very hungry shark already hur-tling toward him. He's scared to death, and as he turns to see the jaws of the Great White open, revealing its teeth in horrific scene, the atheist screams: "Oh God! Save me!" In an instant, time is frozen and a bright light shines down from above. The voice of God booms as the man lays motionless in the water. "Why do you call upon me when you do not believe in me?" Confused and panicked, the atheist replies: "Well, that's true I don't believe in you, but how about the shark? Can you make

the shark believe in you?" "As you wish,” the Lord re-plies. The beam of light disap-pears and the man finds him-self about to be attacked by the shark again. As the athe-ist stares in horror at the im-minent death, the shark sud-denly stops and pulls back. The Great White closes its eyes, bows its head and says: Thank you Lord for this food which I am about to receive….”

Mother To All A woman with 10 children, all of them boys, gets a visit from the press one day, curious as to how she manages. The journalists ask for the boys name. "Caloy", she says. "Rights", says one writer. "And that fat one is... "Caloy", the woman answers. "Okay, and the dark one is... "Caloy", the woman repeats, "as well as that chinito boy and the blond one. They're Caloy, too." "Are all your boys called Caloy?" the reporters ask. "Isn't that terribly complicated?" "Not at all, " she replies. "It makes everything very easy, actually. When I shout "Caloy, meal is ready!" they all come. When I say "Caloy, it's time for bed" they all go to bed." "What if you want only one of them?" the reporters counter. "No problem," she re-plies. "I call them by their last names."

LAUGHTER IS THE BEST MEDICINE

Great National Insurance launched its first 5K run last year, 2007. It was held at the Micronesia Mall parking lot last Oc-tober 6, 2007. The company together with several benefac-tors sponsored the event to benefit ACT - Autism Commu-nity Together. This year 2008, Great National will hold its sec-ond 5K Run on October 11, 2008. The 5K event will benefit selected Public Schools.

In line with the company’s mission to help the com-munity of Guam, GNIU launched back in 2004 the CSR (Corporate Social Responsibility) committee. The group is tasked to raise funds to help non-profit organizations on the island. For the past 4 years, two of the beneficiaries of the committee has always been the American Cancer Society - Relay for Life and the Astumbo Elementary School. Likewise, the CSR committee is a training ground for good leadership. The members are given the oppor-tunity to lead and develop their leadership skills.

GNIU’s 5K Run for 2008 Saturday– October 11, 2008

Volume 1, Issue 1 Page 7

GNIU’s CSR

CSR Commit-tee of 2007 - Donating school sup-plies to As-tumbo Ele-mentary School.

GNIU’s 1st 5K Run last Oct 6, 2007 at Micronesia Mall Park-ing Lot.

OUR MICRONESIA MALL OFFICE HAS BEEN RELOCATED TO SPACE 114 PAYLESS WING,

ACROSS PNB FOREIGN EXCHANGE

AT THE MICRONESIA MALL.

all policyholders who love to stroll at the mall and do a little insurance errand. The branch offers free internet service to all GNIU policyholders.

The mall office is open seven days a week.

Business Office Hours:

Monday thru Friday—

9AM to 7 PM

Saturday - 9:30AM to 7 PM

Sunday - 9AM to 5 PM

Great National Insurance Micronesia Mall Branch has been in service since year 2000. The branch location was initially located at the Theatre wing of the mall. To better serve the community, the branch office added addi-tional personnel and has been relocated at the Payless Wing of the Micronesia Mall. The office offers convenience to

At your service, the four lovely ladies of the mall

branch office.

From right to left - Joanna Adagleg,

Rita General, Helen Bilon & Annie Bustamante

Great National Insurance

P.O. Box GA Hagatna, Guam 96932

Great friends for life...and so much more...

Phone: (671) 646-5736 Fax: (671) 649-2418

E-mail: gni@ite.net

We’re on the web!

www.greatnationalinsurance.com

BRANCH OFFICE AT THE MALL