DESIGN. BRAND. MARKET. MANAGE - YOO...
Transcript of DESIGN. BRAND. MARKET. MANAGE - YOO...
DESIGN. BRAND. MARKET. MANAGE
The world’s leading lifestyle and design company now delivers YOO Lifestyle, a luxury Hospitality and Facility Management Company for benchmark residential projects around the world.
By managing how property assets are used, enjoyed and optimised, YOO Lifestyle redefines luxury living.
WELCOME TO THE YOO LIFESTYLE
In 1999 John Hitchcox and Philippe Starck founded YOO: a revolutionary vision to enhance the way people live, love and play through original design.
In the pursuit of creating happier communities, YOO grew. The YOO Group now encompasses Hotels, Furnishings, Development & Investment, Energy, and
now through the management and operations of properties around the globe, YOO Lifestyle. Together the Group has become a leading lifestyle vision, helping like-minded individuals live better through original design, and now seamless service at every touch point.
TELL ME MORE ABOUT YOO
Where are
TORONTO
MONTREAL
BANGALORE
PHUKET
BALI
MUMBAI
COTSWOLDS
VIENNA
MOSCOW
ST PETERSBURG
LONDON
OBIDOS
MARRAKECH
WOLLERAU
TEL AVIV
PUERTO VALLARTA
BUENOS AIRES
LIMA
ATLANTA
PANAMA CITY
BOSTONNEW YORK
MIAMI
PUNTA DEL ESTE
DALLAS
MELBOURNE
SYDNEY
HONG KONGSHENZHEN
NEW DELHI
NISEKO
DUBAI
ISTANBUL
OBZOR
HAMBURGBERLIN
MUNICH
Koh Samui
SINGAPORE
MANILABORACAY
LIMASSOL
SAO PAULORIO DE JANIERO
ST VINCENT
KUALA LUMPUR
JAKARTA
PUNE
PORTO ALEGRE
YOO A L L OVER THE WORLD“A GLOBAL DES IGN EMP I RE ”
THE WALL STREET JOURNAL
YOO L I F ESTY L E T EAM
JOHN HITCHCOX FOUNDER
John Hitchcox’s rare combination of entrepreneurship and design savvy has had an unparalleled effect on property development worldwide. In 1991 he co-founded the Manhattan Loft Company, bringing to market incredible domestic living spaces, carved out of generous post-industrial buildings, the like of which had not been offered in London before.
In 1998, with his great friend, design giant Philippe Starck, Hitchcox set up YOO, a ground breaking property design and development company. YOO is now the largest residential design and development brand in the world. YOO homes have been designed and developed in large scale projects with partners across 27 countries.
JAMES SNELGAR GLOBAL BUSINESS DEVELOPMENT DIRECTOR
James has worked with YOO Chairman John Hitchcox since 1994 when he joined the Manhattan Loft Corporation as Sales and Marketing Manager. He was involved in the marketing of every Manhattan Loft project, and has long and extensive experience of working closely with design and construction teams. Earlier real estate experience included ten years in the residential sales sector, where he was director at a west London based real estate agency.
With YOO from conception, James played a key role in developing the brand and its presence as an international development partner. He now heads the company’s international roll-out programme and is responsible for all aspects of business development at YOO.
JULIE SHIELDS PRINCIPAL
Julie Shields spent 25 years conceptualising, developing and managing upscale commercial and hospitality properties across Australia, the Far East and the Middle East.
In Dubai, Julie launched and managed a new 5-star hospitality lifestyle concept and a range of properties for the market leader in luxury hospitality. It was as a client in this premium market that she recognised the demand for a dedicated Lifestyle Management service that would operate seamlessly with the traditional Hospitality Management function.
MARCO NIJHOF CEO, YOO HOTELS
Marco Nijhof brings to the company some of the most extensive and diverse hotel management experience in the world.
With more than 30 years’ experience in the development, management and ownership of hotels, Marco began his career as a bellboy at the age of 16. Marco’s acumen, savvy and talents for hotels were soon realised, and it wasn’t long before he climbed the ranks to become one of the world’s youngest General Managers of a Grand Hyatt hotel at the age of 30.
Marco has since grown his career to become one of the world’s leading authorities on hotel development, management and ownership, with an outstanding track record in high volume, multi-site operations across five continents.
THE YOO DESIGN VISIONARIES
MARCEL WANDERS STEVE LEUNG GORDON CAMPBELL GRAY
JADE JAGGERYOO STUDIO YOO INSPIRED BY STARCK KELLY HOPPEN
No ones knows Lifestyle like YOO. From design, branding and marketing of residences and hotels by world leading designers, to Hotel Management Furnishings, Development and Investment.
YOO Lifestyle draws from the expertise of the group to create residential management solutions with a depth of expertise unlike anything in the market.
YOO LIFESTYLE DRAWS FROM THE UNRIVALLED INTERNATIONAL EXPERTISE OF THE YOO GROUP IN OVER 27 COUNTRIES. IT MEANS WE KNOW HOW PEOPLE WANT TO LIVE IN EVERY CORNER OF THE
GLOBE, AND HOW TO APPLY IT TO DEVELOPMENTS TO MAKE THEM BENCHMARKS OF LUXURY LIFESTYLE.
YOO KNOW ABOUT L IV ING
L I V E WI TH FREEDOM AND F L EX I B I L I T Y
THROUGH INNOVATIVE LUXURY FACIL IT IES MANAGEMENT, HOSPITAL ITY AND INVESTOR SOLUTIONS, YOO L IFESTYLE ENHANCES THE
L IFESTYLES OF RESIDENTS WHO WANT TO L IVE BETTER AND SMARTER, WHILE ADDING VALUE
TO YOUR PROJECT’S BOTTOM L INE.
L I V ING IN HUMAN LUXURY ™
YOO L IFESTYLE IS DRIVEN TO CREATE HUMAN LUXURY EXPERIENCES.
IT MEANS WE UNDERSTAND WHAT RESIDENTS NEED AND INSTINCTIVELY DESIRE AND THEN MEET THOSE NEEDS AND DESIRES THROUGH
EVERY SERVICE TOUCHPOINT.
It all stems from understanding the way the most discerning of modern dwellers choose to live. From securing access to an exclusive event, arranging facilities for an executive meeting at
a moments notice, to coordinating travel plans, YOO Lifestyle offers the professionalism, expertise and connections to make things happen discretely and effectively.
WE LOOK OUT FOR YOO
To create the ultimate in considered and carefree living, YOO Lifestyle delivers the following services:
HOW DO YOO DO I T ?
· 24-HOUR SWITCHBOARD SERVICES · 24-HOUR DOORMAN & CONCIERGE · 24 HOUR MAINTENANCE SERVICES · UNIFORMS DESIGNED BY YOO· SECURITY SERVICES · PERSONAL ASSISTANCE & ARRIVAL SERVICES · PACKING/ UNPACKING SERVICES · FREE HIGH SPEED WIFI IN LOBBY & PUBLIC SPACES · PERSONAL SHOPPING SERVICES · DAILY HOUSEKEEPING SERVICE · BABYSITTING· VALET PARKING · AIRPORT TRANSFERS · POOL LIFEGUARD · FURNITURE PACKAGES BY YOO FURNISHINGS · LAUNDRY· IN-ROOM CHEF IN SOME PROPERTIES· PERSONAL TRAINER
· AFTER PARTY CLEANING SERVICES · SUNDOWN SERVICE: LIGHT CANDLES, AROMA, TURNDOWN · SET YOUR SCENE FOR YOUR SURPRISE · LOCAL NEWSPAPER & MAGAZINES · FRIDGE STOCKING · RECEIVE/ ORGANISE DELIVERY OF POST/ PARCELS · RUN ERRANDS · WATER YOUR PLANTS · ATTEND TO URGENT LAST MINUTE SERVICES · PET CARE · PICK UP/ DROP OFF YOUR GUESTS · SECRETARIAL SERVICES · THEATRE TICKET, RESTAURANT RESERVATIONS & ACTIVITIES BOOKINGS· ORGANISE, ATTEND & WRAP UP YOUR SOCIAL GATHERINGS (CATERING, DJ, DECORATION, THEME, INVITATION, EVENT PLANNING)
ENHANCING THEWAY YOO L I VE
YOO Lifestyle offers owners and developers of luxury commercial and residential properties a unique portfolio of solutions, designed to attract and retain premium guests. High-net-worth individuals, Fortune 500 companies and leading
financial institutions: these discerning clients expect premium quality and outstanding personal service. They also value the returns that will be realised from having such high standards in place.
HOSPITALITY MANAGEMENT
Serviced apartment management, hospitality advisory, food and beverage concepts, spa concepts, hotel operations management, pre-opening, branding, sales and marketing, H.R, training and people management.
PROPERTY & FACILITIES MANAGEMENT SERVICES
Commercial towers, residential leasing and sales, fit-out management, à la carte services, owner relations management.
ASSET MANAGEMENT
Financial performance and review of hotel operations, conversions and ROI projections, review of sales and marketing plans, hotel operator selection, real estate portfolio management.
DEVELOPMENT & TECHNICAL
Concept review of master planning, interior design, architectural and space planning.
S E RV ICES
SERVICED RESIDENCES
Unrivalled 5-star residential and commercial experience from planning, concept design for all areas (incl. F&B, Spa, Retail), project management, pre-openings and operations with experiences spanning the globe.
TRAINING
YOO is about great people. People and training are at the core of all we do. At YOO Lifestyle we offer 5-star hospitality professionals who are passionate about great service and committed to serving you, seamlesly.
PROPERTY AND FACILITY MANAGEMENT
Drawing from our unrivalled expertise in design, we help create the concept, define the spaces, project manage the development and execute the operation for residences and estate management.
RESIDENTIAL SERVICES AND SALES
Knowledge of designing the world’s greatest residences = knowledge of how best to sell them. We offer Luxury Residence Sales and Leasing Operations and strategy, rental programme development and operations including legal review and furniture packages, Strata and Community management.
E X PERT I SE
YOO CONSC IOUS
L I V INGCENTRAL TO THE YOO LIFESTYLE IS BEING CONSCIOUS OF THE
ENVIRONMENT.
We have a commitment to renewable energy sources to create ethical societies. YOO is a founding partner of the Whole World Water initiative – a campaign designed to unite the Hospitality and Tourism Industry to provide clean and
safe water to nearly 1 billion people. This is more than a fundraising initiative. It is a revolutionary way of conscious thinking and a new way to do business balancing environmental, health and economic issues.
THE ADDED VA LUE
WHEN YOU INVEST IN YOO LIFESTYLE, YOU’RE INVESTING IN THE FUTURE OF YOUR PROPERTY.
Our innovative solutions and quality care keeps your building above market value, from the planning and building stage through to
operation. Our quality facilities and services increase its desirability, altogether making it more popular and more valuable.
WE HAVE YOO COVERED
ASSET MANAGEMENT
Asset Management by YOO Lifestyle offers a comprehensive range of services designed to maximize profitability and minimise risk. At the forefront of industry
trends, and using our understanding and knowledge of current and future value drivers, we ensure you maintain appreciation and profitability on your asset.
OUR EXPER I ENCE
UNR IVA L L ED G LOBAL EXPERT I SE
THE YOO LIFESTYLE TEAM MEMBER’S EXPERIENCE EXTENDS TO THE CREATION OF EVERY YOO PROJECT GLOBALLY AND
THE PLANNING, OPERATIONS AND MANAGEMENT OF OTHER LEADING INTERNATIONAL DEVELOPMENTS INCLUDING:
JUMEIRAH LIVING WORLD TRADE CENTRE RESIDENCE DUBAI
GROSVENOR HOUSE APARTMENTS LONDON
THE KNIGHTSBRIDGELONDON
THE KEYSTHE ALGARVE, PORTUGAL
ORRA MARINA RESIDENCEDUBAI
MAJID AL FUTTAIMDUBAI
DUBAI INTERNATIONAL FINANCIAL CENTRE (DIFC)DUBAI
JUMEIRAH BEACH CLUBDUBAI
THE ASCOTT RESIDENCESSYDNEY & SINGAPORE
PEARL PLAZA REAL ESTATE MANAGEMENT ABU DHABI
EMBASSY GROUP BANGALORE, INDIA
ALAIN HOSPITALITYABU DHABI
THE LAKES BY YOO — A CASE STUDY
LOCATED IN THE COTSWOLDS, 90 MINUTES FROM LONDON, THE LAKES BY YOO OFFERS DESIGN-LED LIVING WITH
SECOND-HOMES BY RENOWNED DESIGNERS INCLUDING . . .
PHILIPPE STARCK, JADE JAGGER, KELLY HOPPEN AND ELLE MACPHERSON, AND ALL WITH AN ON-SITE 24-HOUR CONCIERGE
BY YOO LIFESTYLE ENSURING THE ULTIMATE IN LAKESIDE LIFESTYLE AT EVERY TOUCH POINT.
THE LAKES BY YOO L I F ESTY L E
• Catering for all HNW and UHNW resident’s needs with a 24 hour service
• Fully serviced amenities including the luxury Orchard Spa and operation of a spa retreat ‘YOO Retreats’
• Activities include zipwiring, pony trekking, petting zoo, canoeing, kayaking, swimming, tennis and basketball
THE VA LUE
THROUGH A COMBINATION OF DESIGN AND YOO LIFESTYLE SERVICE THE LAKES BY YOO HAS RECEIVED OVER US $12 MILLION
IN PRESS COVERAGE, WHILE BECOMING THE UK’S HIGHEST PREMIUM EARNING SECOND HOME DEVELOPMENT.
“THE HAMPTONS OF THE UK” THE WALL STREET JOURNAL
BEST LUXURY DEVELOPMENT WHAT HOUSE AWARDS 2009
BEST DEVELOPMENT MARKETING UK PROPERTY
AWARDS
HIGHLY COMMENDEDINTERIOR DESIGN SHOW
HOME UK PROPERTY AWARDS
ELLE MACPHERSON
2 Bentinck Street, London W1U 2FA, United Kingdom
[email protected]+44 (0)207 009 0100
Emirates Tower, Level 41PO Box 31303, DubaiUnited Arab Emirates
+9714 313 2017