DESIGN. BRAND. MARKET. MANAGE - YOO...

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DESIGN. BRAND. MARKET. MANAGE

Transcript of DESIGN. BRAND. MARKET. MANAGE - YOO...

Page 1: DESIGN. BRAND. MARKET. MANAGE - YOO Lifestyleyoolifestyle.com/assets/pdfs/Managed-by-yoo-Lifestyle-presentation... · Management function. MARCO NIJHOF CEO, YOO HOTELS ... hotels,

DESIGN. BRAND. MARKET. MANAGE

Page 2: DESIGN. BRAND. MARKET. MANAGE - YOO Lifestyleyoolifestyle.com/assets/pdfs/Managed-by-yoo-Lifestyle-presentation... · Management function. MARCO NIJHOF CEO, YOO HOTELS ... hotels,

The world’s leading lifestyle and design company now delivers YOO Lifestyle, a luxury Hospitality and Facility Management Company for benchmark residential projects around the world.

By managing how property assets are used, enjoyed and optimised, YOO Lifestyle redefines luxury living.

WELCOME TO THE YOO LIFESTYLE

Page 3: DESIGN. BRAND. MARKET. MANAGE - YOO Lifestyleyoolifestyle.com/assets/pdfs/Managed-by-yoo-Lifestyle-presentation... · Management function. MARCO NIJHOF CEO, YOO HOTELS ... hotels,

In 1999 John Hitchcox and Philippe Starck founded YOO: a revolutionary vision to enhance the way people live, love and play through original design.

In the pursuit of creating happier communities, YOO grew. The YOO Group now encompasses Hotels, Furnishings, Development & Investment, Energy, and

now through the management and operations of properties around the globe, YOO Lifestyle. Together the Group has become a leading lifestyle vision, helping like-minded individuals live better through original design, and now seamless service at every touch point.

TELL ME MORE ABOUT YOO

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Where are

TORONTO

MONTREAL

BANGALORE

PHUKET

BALI

MUMBAI

COTSWOLDS

VIENNA

MOSCOW

ST PETERSBURG

LONDON

OBIDOS

MARRAKECH

WOLLERAU

TEL AVIV

PUERTO VALLARTA

BUENOS AIRES

LIMA

ATLANTA

PANAMA CITY

BOSTONNEW YORK

MIAMI

PUNTA DEL ESTE

DALLAS

MELBOURNE

SYDNEY

HONG KONGSHENZHEN

NEW DELHI

NISEKO

DUBAI

ISTANBUL

OBZOR

HAMBURGBERLIN

MUNICH

Koh Samui

SINGAPORE

MANILABORACAY

LIMASSOL

SAO PAULORIO DE JANIERO

ST VINCENT

KUALA LUMPUR

JAKARTA

PUNE

PORTO ALEGRE

YOO A L L OVER THE WORLD“A GLOBAL DES IGN EMP I RE ”

THE WALL STREET JOURNAL

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YOO L I F ESTY L E T EAM

JOHN HITCHCOX FOUNDER

John Hitchcox’s rare combination of entrepreneurship and design savvy has had an unparalleled effect on property development worldwide. In 1991 he co-founded the Manhattan Loft Company, bringing to market incredible domestic living spaces, carved out of generous post-industrial buildings, the like of which had not been offered in London before.

In 1998, with his great friend, design giant Philippe Starck, Hitchcox set up YOO, a ground breaking property design and development company. YOO is now the largest residential design and development brand in the world. YOO homes have been designed and developed in large scale projects with partners across 27 countries.

JAMES SNELGAR GLOBAL BUSINESS DEVELOPMENT DIRECTOR

James has worked with YOO Chairman John Hitchcox since 1994 when he joined the Manhattan Loft Corporation as Sales and Marketing Manager. He was involved in the marketing of every Manhattan Loft project, and has long and extensive experience of working closely with design and construction teams. Earlier real estate experience included ten years in the residential sales sector, where he was director at a west London based real estate agency.

With YOO from conception, James played a key role in developing the brand and its presence as an international development partner. He now heads the company’s international roll-out programme and is responsible for all aspects of business development at YOO.

JULIE SHIELDS PRINCIPAL

Julie Shields spent 25 years conceptualising, developing and managing upscale commercial and hospitality properties across Australia, the Far East and the Middle East.

In Dubai, Julie launched and managed a new 5-star hospitality lifestyle concept and a range of properties for the market leader in luxury hospitality. It was as a client in this premium market that she recognised the demand for a dedicated Lifestyle Management service that would operate seamlessly with the traditional Hospitality Management function.

MARCO NIJHOF CEO, YOO HOTELS

Marco Nijhof brings to the company some of the most extensive and diverse hotel management experience in the world.

With more than 30 years’ experience in the development, management and ownership of hotels, Marco began his career as a bellboy at the age of 16. Marco’s acumen, savvy and talents for hotels were soon realised, and it wasn’t long before he climbed the ranks to become one of the world’s youngest General Managers of a Grand Hyatt hotel at the age of 30.

Marco has since grown his career to become one of the world’s leading authorities on hotel development, management and ownership, with an outstanding track record in high volume, multi-site operations across five continents.

Page 6: DESIGN. BRAND. MARKET. MANAGE - YOO Lifestyleyoolifestyle.com/assets/pdfs/Managed-by-yoo-Lifestyle-presentation... · Management function. MARCO NIJHOF CEO, YOO HOTELS ... hotels,

THE YOO DESIGN VISIONARIES

MARCEL WANDERS STEVE LEUNG GORDON CAMPBELL GRAY

JADE JAGGERYOO STUDIO YOO INSPIRED BY STARCK KELLY HOPPEN

Page 7: DESIGN. BRAND. MARKET. MANAGE - YOO Lifestyleyoolifestyle.com/assets/pdfs/Managed-by-yoo-Lifestyle-presentation... · Management function. MARCO NIJHOF CEO, YOO HOTELS ... hotels,

No ones knows Lifestyle like YOO. From design, branding and marketing of residences and hotels by world leading designers, to Hotel Management Furnishings, Development and Investment.

YOO Lifestyle draws from the expertise of the group to create residential management solutions with a depth of expertise unlike anything in the market.

Page 8: DESIGN. BRAND. MARKET. MANAGE - YOO Lifestyleyoolifestyle.com/assets/pdfs/Managed-by-yoo-Lifestyle-presentation... · Management function. MARCO NIJHOF CEO, YOO HOTELS ... hotels,

YOO LIFESTYLE DRAWS FROM THE UNRIVALLED INTERNATIONAL EXPERTISE OF THE YOO GROUP IN OVER 27 COUNTRIES. IT MEANS WE KNOW HOW PEOPLE WANT TO LIVE IN EVERY CORNER OF THE

GLOBE, AND HOW TO APPLY IT TO DEVELOPMENTS TO MAKE THEM BENCHMARKS OF LUXURY LIFESTYLE.

YOO KNOW ABOUT L IV ING

Page 9: DESIGN. BRAND. MARKET. MANAGE - YOO Lifestyleyoolifestyle.com/assets/pdfs/Managed-by-yoo-Lifestyle-presentation... · Management function. MARCO NIJHOF CEO, YOO HOTELS ... hotels,

L I V E WI TH FREEDOM AND F L EX I B I L I T Y

THROUGH INNOVATIVE LUXURY FACIL IT IES MANAGEMENT, HOSPITAL ITY AND INVESTOR SOLUTIONS, YOO L IFESTYLE ENHANCES THE

L IFESTYLES OF RESIDENTS WHO WANT TO L IVE BETTER AND SMARTER, WHILE ADDING VALUE

TO YOUR PROJECT’S BOTTOM L INE.

Page 10: DESIGN. BRAND. MARKET. MANAGE - YOO Lifestyleyoolifestyle.com/assets/pdfs/Managed-by-yoo-Lifestyle-presentation... · Management function. MARCO NIJHOF CEO, YOO HOTELS ... hotels,

L I V ING IN HUMAN LUXURY ™

YOO L IFESTYLE IS DRIVEN TO CREATE HUMAN LUXURY EXPERIENCES.

IT MEANS WE UNDERSTAND WHAT RESIDENTS NEED AND INSTINCTIVELY DESIRE AND THEN MEET THOSE NEEDS AND DESIRES THROUGH

EVERY SERVICE TOUCHPOINT.

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It all stems from understanding the way the most discerning of modern dwellers choose to live. From securing access to an exclusive event, arranging facilities for an executive meeting at

a moments notice, to coordinating travel plans, YOO Lifestyle offers the professionalism, expertise and connections to make things happen discretely and effectively.

WE LOOK OUT FOR YOO

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To create the ultimate in considered and carefree living, YOO Lifestyle delivers the following services:

HOW DO YOO DO I T ?

· 24-HOUR SWITCHBOARD SERVICES · 24-HOUR DOORMAN & CONCIERGE · 24 HOUR MAINTENANCE SERVICES · UNIFORMS DESIGNED BY YOO· SECURITY SERVICES · PERSONAL ASSISTANCE & ARRIVAL SERVICES · PACKING/ UNPACKING SERVICES · FREE HIGH SPEED WIFI IN LOBBY & PUBLIC SPACES · PERSONAL SHOPPING SERVICES · DAILY HOUSEKEEPING SERVICE · BABYSITTING· VALET PARKING · AIRPORT TRANSFERS · POOL LIFEGUARD · FURNITURE PACKAGES BY YOO FURNISHINGS · LAUNDRY· IN-ROOM CHEF IN SOME PROPERTIES· PERSONAL TRAINER

· AFTER PARTY CLEANING SERVICES · SUNDOWN SERVICE: LIGHT CANDLES, AROMA, TURNDOWN · SET YOUR SCENE FOR YOUR SURPRISE · LOCAL NEWSPAPER & MAGAZINES · FRIDGE STOCKING · RECEIVE/ ORGANISE DELIVERY OF POST/ PARCELS · RUN ERRANDS · WATER YOUR PLANTS · ATTEND TO URGENT LAST MINUTE SERVICES · PET CARE · PICK UP/ DROP OFF YOUR GUESTS · SECRETARIAL SERVICES · THEATRE TICKET, RESTAURANT RESERVATIONS & ACTIVITIES BOOKINGS· ORGANISE, ATTEND & WRAP UP YOUR SOCIAL GATHERINGS (CATERING, DJ, DECORATION, THEME, INVITATION, EVENT PLANNING)

Page 13: DESIGN. BRAND. MARKET. MANAGE - YOO Lifestyleyoolifestyle.com/assets/pdfs/Managed-by-yoo-Lifestyle-presentation... · Management function. MARCO NIJHOF CEO, YOO HOTELS ... hotels,

ENHANCING THEWAY YOO L I VE

YOO Lifestyle offers owners and developers of luxury commercial and residential properties a unique portfolio of solutions, designed to attract and retain premium guests. High-net-worth individuals, Fortune 500 companies and leading

financial institutions: these discerning clients expect premium quality and outstanding personal service. They also value the returns that will be realised from having such high standards in place.

Page 14: DESIGN. BRAND. MARKET. MANAGE - YOO Lifestyleyoolifestyle.com/assets/pdfs/Managed-by-yoo-Lifestyle-presentation... · Management function. MARCO NIJHOF CEO, YOO HOTELS ... hotels,

HOSPITALITY MANAGEMENT

Serviced apartment management, hospitality advisory, food and beverage concepts, spa concepts, hotel operations management, pre-opening, branding, sales and marketing, H.R, training and people management.

PROPERTY & FACILITIES MANAGEMENT SERVICES

Commercial towers, residential leasing and sales, fit-out management, à la carte services, owner relations management.

ASSET MANAGEMENT

Financial performance and review of hotel operations, conversions and ROI projections, review of sales and marketing plans, hotel operator selection, real estate portfolio management.

DEVELOPMENT & TECHNICAL

Concept review of master planning, interior design, architectural and space planning.

S E RV ICES

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SERVICED RESIDENCES

Unrivalled 5-star residential and commercial experience from planning, concept design for all areas (incl. F&B, Spa, Retail), project management, pre-openings and operations with experiences spanning the globe.

TRAINING

YOO is about great people. People and training are at the core of all we do. At YOO Lifestyle we offer 5-star hospitality professionals who are passionate about great service and committed to serving you, seamlesly.

PROPERTY AND FACILITY MANAGEMENT

Drawing from our unrivalled expertise in design, we help create the concept, define the spaces, project manage the development and execute the operation for residences and estate management.

RESIDENTIAL SERVICES AND SALES

Knowledge of designing the world’s greatest residences = knowledge of how best to sell them. We offer Luxury Residence Sales and Leasing Operations and strategy, rental programme development and operations including legal review and furniture packages, Strata and Community management.

E X PERT I SE

Page 16: DESIGN. BRAND. MARKET. MANAGE - YOO Lifestyleyoolifestyle.com/assets/pdfs/Managed-by-yoo-Lifestyle-presentation... · Management function. MARCO NIJHOF CEO, YOO HOTELS ... hotels,

YOO CONSC IOUS

L I V INGCENTRAL TO THE YOO LIFESTYLE IS BEING CONSCIOUS OF THE

ENVIRONMENT.

We have a commitment to renewable energy sources to create ethical societies. YOO is a founding partner of the Whole World Water initiative – a campaign designed to unite the Hospitality and Tourism Industry to provide clean and

safe water to nearly 1 billion people. This is more than a fundraising initiative. It is a revolutionary way of conscious thinking and a new way to do business balancing environmental, health and economic issues.

Page 17: DESIGN. BRAND. MARKET. MANAGE - YOO Lifestyleyoolifestyle.com/assets/pdfs/Managed-by-yoo-Lifestyle-presentation... · Management function. MARCO NIJHOF CEO, YOO HOTELS ... hotels,

THE ADDED VA LUE

WHEN YOU INVEST IN YOO LIFESTYLE, YOU’RE INVESTING IN THE FUTURE OF YOUR PROPERTY.

Our innovative solutions and quality care keeps your building above market value, from the planning and building stage through to

operation. Our quality facilities and services increase its desirability, altogether making it more popular and more valuable.

Page 18: DESIGN. BRAND. MARKET. MANAGE - YOO Lifestyleyoolifestyle.com/assets/pdfs/Managed-by-yoo-Lifestyle-presentation... · Management function. MARCO NIJHOF CEO, YOO HOTELS ... hotels,

WE HAVE YOO COVERED

Page 19: DESIGN. BRAND. MARKET. MANAGE - YOO Lifestyleyoolifestyle.com/assets/pdfs/Managed-by-yoo-Lifestyle-presentation... · Management function. MARCO NIJHOF CEO, YOO HOTELS ... hotels,

ASSET MANAGEMENT

Asset Management by YOO Lifestyle offers a comprehensive range of services designed to maximize profitability and minimise risk. At the forefront of industry

trends, and using our understanding and knowledge of current and future value drivers, we ensure you maintain appreciation and profitability on your asset.

Page 20: DESIGN. BRAND. MARKET. MANAGE - YOO Lifestyleyoolifestyle.com/assets/pdfs/Managed-by-yoo-Lifestyle-presentation... · Management function. MARCO NIJHOF CEO, YOO HOTELS ... hotels,

OUR EXPER I ENCE

Page 21: DESIGN. BRAND. MARKET. MANAGE - YOO Lifestyleyoolifestyle.com/assets/pdfs/Managed-by-yoo-Lifestyle-presentation... · Management function. MARCO NIJHOF CEO, YOO HOTELS ... hotels,

UNR IVA L L ED G LOBAL EXPERT I SE

THE YOO LIFESTYLE TEAM MEMBER’S EXPERIENCE EXTENDS TO THE CREATION OF EVERY YOO PROJECT GLOBALLY AND

THE PLANNING, OPERATIONS AND MANAGEMENT OF OTHER LEADING INTERNATIONAL DEVELOPMENTS INCLUDING:

JUMEIRAH LIVING WORLD TRADE CENTRE RESIDENCE DUBAI

GROSVENOR HOUSE APARTMENTS LONDON

THE KNIGHTSBRIDGELONDON

THE KEYSTHE ALGARVE, PORTUGAL

ORRA MARINA RESIDENCEDUBAI

MAJID AL FUTTAIMDUBAI

DUBAI INTERNATIONAL FINANCIAL CENTRE (DIFC)DUBAI

JUMEIRAH BEACH CLUBDUBAI

THE ASCOTT RESIDENCESSYDNEY & SINGAPORE

PEARL PLAZA REAL ESTATE MANAGEMENT ABU DHABI

EMBASSY GROUP BANGALORE, INDIA

ALAIN HOSPITALITYABU DHABI

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THE LAKES BY YOO — A CASE STUDY

LOCATED IN THE COTSWOLDS, 90 MINUTES FROM LONDON, THE LAKES BY YOO OFFERS DESIGN-LED LIVING WITH

SECOND-HOMES BY RENOWNED DESIGNERS INCLUDING . . .

PHILIPPE STARCK, JADE JAGGER, KELLY HOPPEN AND ELLE MACPHERSON, AND ALL WITH AN ON-SITE 24-HOUR CONCIERGE

BY YOO LIFESTYLE ENSURING THE ULTIMATE IN LAKESIDE LIFESTYLE AT EVERY TOUCH POINT.

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THE LAKES BY YOO L I F ESTY L E

• Catering for all HNW and UHNW resident’s needs with a 24 hour service

• Fully serviced amenities including the luxury Orchard Spa and operation of a spa retreat ‘YOO Retreats’

• Activities include zipwiring, pony trekking, petting zoo, canoeing, kayaking, swimming, tennis and basketball

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THE VA LUE

THROUGH A COMBINATION OF DESIGN AND YOO LIFESTYLE SERVICE THE LAKES BY YOO HAS RECEIVED OVER US $12 MILLION

IN PRESS COVERAGE, WHILE BECOMING THE UK’S HIGHEST PREMIUM EARNING SECOND HOME DEVELOPMENT.

“THE HAMPTONS OF THE UK” THE WALL STREET JOURNAL

BEST LUXURY DEVELOPMENT WHAT HOUSE AWARDS 2009

BEST DEVELOPMENT MARKETING UK PROPERTY

AWARDS

HIGHLY COMMENDEDINTERIOR DESIGN SHOW

HOME UK PROPERTY AWARDS

ELLE MACPHERSON

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2 Bentinck Street, London W1U 2FA, United Kingdom

[email protected]+44 (0)207 009 0100

Emirates Tower, Level 41PO Box 31303, DubaiUnited Arab Emirates

+9714 313 2017