[CXL Live 16] When, Why and How to Do Innovative Testing by Marie Polli

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  • WHEN, WHY & HOW TO DO INNOVATIVE TESTING

  • 3 STRATEGIES FOR BETTER DESIGN

    BETTER CR, MORE SALES

  • ITERATIVE TESTING

  • ITERATIVE TESTING

    BUTTON COLOR CHANGE COPY CHANGE DIFFERENT HERO IMAGE REMOVING/ADDING A PIECE OF CONTENT

  • ITERATIVE TESTING

    BUTTON COLOR CHANGE COPY CHANGE DIFFERENT HERO IMAGE REMOVING/ADDING A PIECE OF CONTENT

    ADD, CHANGE OR REMOVE ONE ELEMENT

  • THERE'S NO REASON TO LIMIT YOURSELF TO A SINGLE STRATEGY,

    BECAUSE THE 3 APPROACHES COMPLEMENT EACH OTHER WELL.

  • INNOVATIVE TESTING

  • INNOVATIVE TESTING

    NAVIGATION CHANGES RADICAL REDESIGN NEW FUNCTIONALITIES, FEATURES COMBINATION OF MULTIPLE CHANGES

  • INNOVATIVE TESTING

    NAVIGATION CHANGES RADICAL REDESIGN NEW FUNCTIONALITIES, FEATURES COMBINATION OF MULTIPLE CHANGES

    ADD, CHANGE OR REMOVE MULTIPLE ELEMENTS

  • INNOVATION IS CHANGE THAT UNLOCKS NEW VALUE

    JAMIE NOTTER

  • WHEN, WHY & HOW IS INNOVATIVE TESTING A

    GOOD IDEA?

  • #1 WHEN AN ITERATION WONT SUFFICE#2 WHEN YOURE TESTING POTENTIAL IS SMALL

    #3 WHEN YOU DONT HAVE MUCH TRAFFIC

  • BASICS ARE OFF: New customers dont understand what the site is about, who is it for and whats the first thing they should do there.

    MESSY NAVIGATION: Visitors are unable to find the product/service they need

    etc

  • Original CXL Variation

  • CR UPLIFT OF 22.33%

    Original CXL Variation

  • #1 WHEN AN ITERATION WONT SUFFICE

    #2 WHEN YOURE TESTING POTENTIAL IS SMALL#3 WHEN YOU DONT HAVE MUCH TRAFFIC

  • YOUVE TESTED EVERY ELEMENT ON THE SITE ALREADY

    Time spent testing

    CR increase detected

    CR DIFFERENCE

  • STATISTICAL SIGNIFICANCE
  • VERY SMALL UPLIFTS (1-5%) ARE ALMOST IMPOSSIBLE TO

    MEASURE !

  • #1 WHEN AN ITERATION WONT SUFFICE

    #2 WHEN YOURE TESTING POTENTIAL IS SMALL

    #3 WHEN YOU DONT HAVE MUCH TRAFFIC

  • +14.1%STATISTICAL SIGNIFICANCE 36%

    ~81 481 VISITORS REMAINING

    TEST DURATION: 6 WEEKS

  • WITH LOW TRAFFIC EVEN 10-30% UPLIFTS ARE IMPOSSIBLE TO

    MEASURE!

  • WHY#2 ITS STILL A SAFER CHOICE OVER A RADICAL REDESIGN

    #1 TO UNCOVER GROWTH POTENTIALS / BIGGER GAINS

    #3 ITS MORE FUN

  • #1 TO UNCOVER GROWTH POTENTIALS / BIGGER GAINS

  • TRANSFORM AND GROW YOUR BUSINESS BY FIRST TESTING OUT

    NEW IDEAS ONLINE

  • WHY#2 ITS STILL A SAFER CHOICE OVER A RADICAL REDESIGN

    #1 TO UNCOVER GROWTH POTENTIALS / BIGGER GAINS

    #3 ITS MORE FUN

  • #2 ITS STILL A SAFER CHOICE OVER A RADICAL REDESIGN

    Original CXL Variation

  • #2 ITS STILL A SAFER CHOICE OVER A RADICAL REDESIGN

    Original CXL Variation

    CR UPLIFT = 61%

  • CXL Variation CXL Variation 2

  • CXL Variation CXL Variation 2

    CR DECREASE = -7%

  • WHY#2 ITS STILL A SAFER CHOICE OVER A RADICAL REDESIGN

    #1 TO UNCOVER GROWTH POTENTIALS / BIGGER GAINS

    #3 ITS MORE FUN

  • #3 ITS MORE FUN

    HYPOTHESIS LIVE TEST RESULT

  • YOULL GET THE WHOLE TEAM EXCITED AND ON BOARD

  • HOW#1 MAKE SURE YOUR TESTING PROCESS IS SOLID#2 KEEP DOING QUALITATIVE RESEARCH

  • 4 QUESTIONS

  • 1. Is the test based on a data driven hypothesis?

  • 1. Is the test based on a data driven hypothesis? 2. Does the test design exactly match the

    hypothesis?

  • 1. Is the test based on a data driven hypothesis? 2. Does the test design exactly match the

    hypothesis? 3. Has the test been setup correctly with all

    goals attached? HINT: use event tracking and universal integration both

  • 1. Is the test based on a data driven hypothesis? 2. Does the test design exactly match the

    hypothesis? 3. Has the test been setup correctly with all

    goals attached? HINT: use event tracking and universal integration both

    4. Did you perform a proper Q&A check?

  • Original CXL Variation

  • Original CXL Variation

  • Original CXL Variation

  • HOW#1 MAKE SURE YOUR TESTING PROCESS IS SOLID

    #2 KEEP DOING QUALITATIVE RESEARCH

  • #2 KEEP DOING QUALITATIVE RESEARCH

    Whats holding you back from completing your purchase today?

    YOULL HAVE REAL TIME FEEDBACK IF SOMETHING IS WRONG!

  • TESTING STRATEGIESITERATIVE INNOVATIVE

    COST

    RISK

    POTENTIAL BENEFIT

    SAMPLE SIZE

    LOW

    LOW

    LESS < ~10%

    BIGGER

    HIGH (UNLESS LUCKY)

    HIGH

    ~10% < MORE

    SMALLER

  • People who dont take risks

    generally make about two big mistakes a year.

    People who do take risks

    generally make about two big mistakes a year. Peter F. Drucker

  • Super profitable conversion advice FREE every week!

    Marie Polli Twitter: @MariePolli http://conversionxl.com/

    Questions?