CUSTOMER SATISFACTION MEASUREMENT - Website...
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Transcript of CUSTOMER SATISFACTION MEASUREMENT - Website...
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2Ir. Er
linda
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Karakteristik Pengembangan Produk yang Sukses
Kualitas Produk
Biaya Produk
Waktu Pengembangan Produk
Biaya Pengembangan
Kapabilitas Pengembangan
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Durasi dan Biaya Pengembangan Produk
Rollerblade VW Beetle Boeing 777 Annual production volume 100,000 100,000 50 Sales lifetime 3 years 6 years 30 years Sales price $ 200 $ 17,000 $ 130 million Number of unique parts 35 parts 10,000 parts 130,000 parts Development time 2 years 3,5 years 4,5 years Internal development team 5 people 800 people 6,800 people External development team 10 people 800 people 10,000 people Development cost $ 750,000 $ 400 million $ 3 billion Production investment $ 1 million $ 500 million $ 3 billion
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Tantangan Pengembangan Produk
Trade-offs Value engineeringDinamika Perkembangan Teknologi,
Selera konsumen berubahDetails Apakah akan menggunakan
baut atau katup Tekanan Waktu Keterbatasan waktuFaktor Ekonomi Investasi yang besar
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This is the end of the PRESENTATION
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