CSR – ETHICS AND JOB SATISFACTION

I. E. LUIS DAVID MENDOZA I. Q. ILDEFONSO BALDIRIS

JOB SATISFACTION

JOB SATISFACTION DESCRIBES THE FEELINGS, ATTITUDES OR PREFERENCES OF INDIVIDUALS REGARDING WORK

FACTORS INFLUENCES ON JOB SATISFACTION

INTERNAL SATISFACTORY FACTORS RELATED TO THE WORK ITSELF (SUCH AS FEELING OF ACHIEVEMENT, FEELING OF INDEPENDENCE, SELF-ESTEEM, FEELING OF VICTORY, FEELING OF FEEDBACK, FEELING OF CONTROL AND OTHER SIMILAR FEELING OBTAINED FROM WORK)

FACTORS INFLUENCES ON JOB SATISFACTION

EXTERNAL SATISFACTORY FACTORS NOT DIRECTLY RELATED TO WORK ITSELF (SUCH AS RECEIVING PRAISE FROM THE BOSS, GOOD RELATIONSHIPS WITH COLLEAGUES, GOOD WORKING ENVIRONMENT, HIGH SALARY, GOOD WELFARE AND UTILITIES)

ETHICS

ORGANIZATIONAL ETHICS IS A COMPANY’S ADOPTION OF DESIRED ETHICAL STANDARDS AND BUSINESS PRACTICES.

CORPORATE SOCIAL RESPONSABILITY - CSR

INVOLVES ECONOMIC, LEGAL, ETHICAL, AND DISCRETIONARY EXPECTATIONS THAT SOCIETY HAS OF ORGANIZATIONS… IS A EXTENSION OF ORGANIZATIONAL ETHICS

CORPORATE SOCIAL RESPONSABILITY - CSR

CSR POSITIONS THE ORGANIZATION AS A POSITIVE VALUE DRIVEN ENTITY IN SOCIETY.

CSR ENHANCE THE ORGANIZATION¡¡¡¡¡

CSR CREATES A SYMBIOTIC RELATIONSHIP BASED ON ‘GIVE & TAKE’ BETWEEN STAKEHOLDERS AND COMPANIES..

SOCIETY DRIVE CSR ACTIVITY (OBLIGATIONS)

ANDORGANIZATION SHOULD SHAPE

RESPONSES TO THIS.

CULTURE VALUES

POLICIESPROMPTACTIONS

TO SATISFY STAKEHOLDER

CSR

INCREASE INVESTORS INTEREST COSTUMER PURCHASES OF PRODUCTSPOSITIVE RELATIONSHIPS WITH GOV.

SATISFYING EMPLOYEES ABOUT CSR AND ETHICS COMPANIES CAN IMPROVE JOB ATTITUDES, INCREASE PRODUCTIVITY AND REDUCE TURNOVER…

ETHICS PROGRAMS

PERCEIVED CSRJOB SATISFACTION

HYPOTHESIS 1

ETHICS PROGRAMS ARE ASSOCIATED WITH GREATER PERCEIVED CSR ACTIVITY IN A COMPANY

HYPOTHESIS 2

ETHICS PROGRAMS ARE ASSOCIATED WITH GREATER INDIVIDUAL JOB SATISFACTION.

HYPOTHESIS 3

PERCEIVED CSR ACTIVITY WILL MEDIATE THE POSITIVE RELATIONSHIP BETWEEN ETHICS PROGRAMS AND INDIVIDUAL JOB SATISFACTION

METHODS

THE SAMPLE WAS 3.400 WORKING PERSONS THE QUESTIONNAIRE WAS MAILED TO EACH ONE.ONLY 313 COMPLETED CUESTIONNAIRES WERE RETURNED.ANOVA WITH DATA

CUESTIONNAIRE MEASURES

ETHICS PROGRAMS

PERCEIVED CSR

JOB SATISFACTION

SOCIAL DESIRABILITY

OTHERS

DISCUSSION

CSR MEDIATES ETHICS AND JOB SATISFACTION.THERE IS A LINKAGE: CSR & EFFORTS TO ENHANCE ORG. ETHICS.ETHICS CODES, TRAINING AND CSR ARE POSITIVELY ASSOCIATED WIT JOOB SATISFACTION. IF INDIVIDUAL ETHICS ARE ABSENT THE ORG. POLICIES ARE INSUFFICIENT TO PROMOTE CSR

DISCUSSION

AN ORGANIZATION MAY WISH TO COMMUNICATE ITS COMMITMENT TO CSR BY EXPANDING ITS ETHICS CODES AND TRAINING TO INCLUDE ELEMENTS OF SOCIAL RESPONSABILITY

THANKS YOU¡¡¡¡