Cross cultural buying behaviour presention
Transcript of Cross cultural buying behaviour presention
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ATM SHAH
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SUB CULTURE IN DOMESTIC MARKET
Q15: National cultures are oftendescribed as if they were homogenous inspite of notable regional differences
research a western multi culturalsociety showing how marketer have
different cultural segments.
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Table of context
• British cultural background
• Subculture Definition
• Major city population
• Subcultural groups in UK
• Subculture categories
• Marketing to white EU subculture
• Asian subculture
• Asian British market
• Marketing to Asian British subculture
• British African Carrabin Subculture
• Characteristics of British African Market
• Marketing to British African
• Researching about subcultures
• Importance of targeting subculture
• Approaches for segmentation
• Segmentation
• Conclusion & discussion
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British cultural background
Great Britain
• England
• Scotland
• Wales
United Kingdom
• Scotland
• England
• Wales
• Northern Ireland
slideshare.net 2014google.com 2014
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Subculture Definition
• A sub culture isagroup of people within a culturethat differentiates themselves from the largerculture to which they belongs co culture orsubculture
• Oxford dictionary defines: a cultural groupwithin a lager culture, often having beliefs orinterests at variance of those with thelarger culture. (oxforddictionaries.com 2014)
• Dick Hebdige views: members of subcultureoften signal their membership through adistinctive & symbolic use of style, whichinclude fashion, mannerism & slang. (princeton.edu2014)
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Major city population
London 8.17 Million Birmingham 992000
Glasgow 560000 Edinburgh 450000
Liverpool 440000 Manchester 420000
Cardiff 310000 Cambridge 115000
(ukcities.co.uk 2014)
Google.com 2014
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Subcultural groups in UK
Daily mail (2014)
Britain is a multicultural and multiracial society. Its diversity represent a large community in Jews, Italians, Greeks, Polish, Turkish in various part of the county. (H Morris ET.AL., 2002)
The usually resident population of London on Census day 2011 was 8.17 million
londoncouncils.gov.uk 2014
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Subculture categories
Nationality German, French, Polish, Russian, Indian, Chinese, Asian etc.
Religion Hindi, Muslim, Christen, Buddha, Jew etc.
Demographic region
East Anglia, Midland, North
Race White British or European, American, Black, Asian
Age Teens, Adult, Old
Gender Male, Female, Transference
Occupation Doctor, Plumber, Chefs
Social class Lower, middle, upper
Consumer psychologist 2014
Idekick books 2014
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EU Subculture in UK
bbc.co.uk 2014
Polish, Greeks, Russian and other EU communities
Few professional and major labour
Britain had Europe’s fastest growing population last year in terms of absolute
numbers of people, according to European Union statistics. (Telegraph 2014)
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Marketing to white EU subculture
• Own community shop
• Local country news paper
• Community retail marketing
• Community Channels
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Asian subculture
• Asians – Indians, Pakistanis and Bangladeshis. Together- 51%
• Indians, with a total of 27% are the single largest group.
• Wealthiest subgroup: Asian Indian
• Tendency to live in London or important cities
migration watch uk 2014
theasians.co.uk 2014
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Asian British market
• Very family oriented
• Very industrious
• Strive for excellence in education
• Strive to achieve higher class
• Typically employed in professional,
managerial, or technical occupations
• Consumption decisions tend to
be male-oriented
• Likely to patronize Asian shops
• Brand loyal
dailymail.co.uk 2014
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Marketing to Asian British subculture
Use Asian British models
Use native languages
Niche marketing
Family-based messages
Bollyspice 2014
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British African Carrabin Subculture
• 2.9 million (2001)
• Living in major cities
• Strong middle class
Anancy Magazine 2014
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Characteristics of British African Market
• Value-conscious
• Prefer popular or leading brands
• Unlikely to purchase private-label
and generic products
• Brand loyal
• Read more advertising
Afroblush 2014
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Marketing to British African
• Broad appeal ads for products that broadly appeal to all ethnic groups, including African
• Specialized appeals for products specifically developed for African
• Preferred mediums are radio, African magazines, African cable stations
Theguardian 2014
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Researching about subcultures
• Muslims are now the largest religious group in the UK after Christianity.
• There are 1.5 million Muslims in the UK and around two fifths (38%) of them live in London.
• Ethnic Minority Spending Power. Ex: 300m
• Where do Ethnic Minorities Spend? Ex: 12% in fashion spending
migration watch uk 2014
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Importance of targeting subculture
• Minority ethnic audiences represent a significant opportunity for brands
• Many major purchases are subject to strong family-based decision making.
• Western influences affect different aspects of life
• Demand for culturally-relevant marketing i.e. special offer in major festivals
telegraph.co.uk 2014
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Marketing strategy for subculture
• Promotional products for major festival i.e. Ramadan Date
• Halal stuffing i.e. Stratford Nandos
• Special pricing. Diwali fire works, Buy one Get one free
• Social massaging i.e. Eid Mubarak (Happy Eid)
forbes.com 2013
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Approaches for segmentation
Demographic
Psychosomatic
Behavioural
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Segmentation
Benefit • Organize can know its
consumer betters for new product development
• Get guidelines for resources allocations
• Helps to reaching homogeneous customers
• Help on focusing strategy implantation
Draw back • Targeting multiple
segment increase marketing cost
• Miss implication on segmentation
• Brand development can hampered
Article Library 2014
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Conclusion
Therefore if marketer do business on counting subcultural consumers, company will enhance brand and taste market expansion
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Think Bigger Think Minority
Discussion and question
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Books Reference
H Morris, B Willey, S Sachdev (2010). MANAGING IN A BUSINESS CONTEXT . 3rd ed. eSSEX: BLC PUBLICATION DATA. 165.
David, Theo, Goldberg (1994). “Introduction to Critical Multiculturalism” Multiculturalism . USA: BASIL BLACKWELL LTD. 107.
P Kivisto (2002).”Multicultural prospects & 21st century realities” Multiculturalism in a global society . Oxford: Black well . 186.
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Michael E Porter (1998). The "Improving the national competitive environment" Competative Advantages of Nation. London: Macmillan Press Ltd. 591.
Justin Lewis (1995). "From mass production to popular production" Art Culture and Enterprise. Wiltshire: Redwood Books Ltd. 110.
R Lee Blaszczyk (2000). "Btter production for better homes"Imagining Consumer. Maryland: The Johns Hopkings University Press. 168.
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Journal references
• Mark Connolly at.all.. (october 2014). Class ability grouping and relative age effects . British
Educational Research Journal. 40 (1), 2.
• Twrence Jackson. (April 2014). Cross cultural management of money: the roll of ethnicity.
International Journal of Cross Cultural Management. 14 (1), 85.
• Audretsch D. (november 2014). Creating competative enterpreneurship and innovation policies for
growth. International Small Business Journal. 32 (7), 854
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Web references
• Full text online 2014: https://www.princeton.edu/~achaney/tmve/wiki100k/docs/Subculture.html
• Full text online 2014 http://www.oxforddictionaries.com/definition/english/subculture
• Full text online 2014 http://www.emeraldinsight.com/doi/pdfplus/10.1108/EUM0000000004540
• Full text online 2014 http://www.emeraldinsight.com/doi/abs/10.1108/EUM0000000004540
• Full text online 2014
http://www.google.co.uk/imgres?imgurl=http://i.dailymail.co.uk/i/pix/2014/05/06/article-2620957-
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Full text online 2014
http://www.google.co.uk/imgres?imgurl=http://i.dailymail.co.uk/i/pix/2014/05/06/article-2620957-
1D97975900000578-999_634x572.jpg&imgrefurl
Full text online 2014: https://www.princeton.edu/~achaney/tmve/wiki100k/docs/Subculture.html
Full text online 2014: http://www.oxforddictionaries.com/definition/english/subculture
Full text online 2014: http://www.slideshare.net/josephleixu/british-culture
Full text online 2014: http://www.consumerpsychologist.com/cb_Culture.html
Full text online 2014: http://www.theasians.co.uk/Blog/Post/70
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• Full text online 2014: https://www.google.co.uk/search?q=BRITISH+cultural+background&espv
• Full text online 2014: http://ukdataservice.ac.uk/use-data/data-in-use/case-study/?id=85
• Full text online 2014: http://www.londoncouncils.gov.uk/londonfacts/default.htm?category=2
• Full text online 2014: http://www.ukcities.co.uk/populations/
• Full text online 2014: http://www.telegraph.co.uk/news/worldnews/europe/eu/10465123/UK-
population-growing-faster-than-any-other-EU-country.html
• Full text online 2014:
https://www.google.co.uk/search?hl=en&site=imghp&tbm=isch&source=hp&biw
• Full text online 2014: http://www.bbc.co.uk/news/uk-30243472
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• Full text online 2014: http://www.migrationwatchuk.org/latest-immigration-statistics
• Full text online 2014: http://www.migrationwatchuk.org/outlook-for-migration
• Full text online 2014: http://www.bitc.org.uk/about-us#Who we are
• Full text online 2014: http://www.articlelibrary.com/marketing/marketing-management/advantages-
and-disadvantages-of-market-segmentation/27955/
• Full text online 2014: http://sidekickbooks.blogspot.co.uk/2013/05/is-poetry-subculture.html
• Full text online 2014: http://www.telegraph.co.uk/comment/9830797/Only-a-coward-would-deny-
the-people-their-voice-on-Europe.html
• Full text online 2014: http://www.dailymail.co.uk/news/article-2610162/Asian-families-know-
look-elderly-relatives-says-minister-warns-UK-left-state.html
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• Full text online 2014: http://asianchic.co.uk/the-contemporary-asian-wedding/
• Full text online 2014: http://bollyspice.com/38389/from-the-moment-that-this-film-starts-
youre-going-to-be-blown-away-asad-shan-on-7-welcome-to-london
• Full text online 2014: http://anancymag.com/black-british-who-are-the-voice-super-mums-
of-2013/
• Full text online 2014: http://afroblush.com/category/beauty-the-industry/
• Full text online 2014: http://www.theguardian.com/media/2009/jul/01/wild-africa-cream-
alcohol-sex-ad-banned-asa
• Full text online 2014: http://www.islamicity.com/articles/Articles.asp?ref=HP1212-5352
• Full text online 2014:
http://www.telegraph.co.uk/comment/columnists/charlesmoore/8277811/A-British-Muslim-
who-would-rather-talk.html
• Full text online 2014: http://www.forbes.com/sites/theyec/2013/02/08/5-tips-to-refresh-
your-multicultural-marketing-strategy-in-2013/
• Full text online 2014: http://www.thinkethnic.com/engage-ethnic-market-millennials/