Cross cultural business communication in UN
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Transcript of Cross cultural business communication in UN
Presented By:Kamran ArshadImran KhanHafiz MubasshirFaheem UllahKhubaib Raza
Cross-Cultural Communication in UNITED NATIONS
Overview
• The Communication Model• Better Communication Model• What is Culture?• Features of good Cross-cultural communicators • High-context Cultures• Low-context Cultures• Cultural Scenarios• UN practices in Pakistan• Culture of Pakistan
The Communications Model
Channel
Sender Message Audience
Feedback
A Better Communications Model
Context
Channel
Sender Message Audience
Feedback
What is culture?
• Provides patterns of acceptable behavior & beliefs.
• May be based on….– Nationality– Race and Religion– Historical Roots– …All of the Above
Good Intercultural Communicator
• Aware values & behaviors not always “right.”
• Flexible & open to change.
Good Intercultural Communicator
• Sensitive to verbal & nonverbal behavior.• Aware of values, beliefs, practices of other
cultures.• Sensitive to differences within cultures.
High Context Cultures
• Infer information from message context, rather than from content.
• Prefer indirectness, politeness & ambiguity.• Convey little information explicitly.• Rely heavily on nonverbal signs.Examples are;• Asian• Latin American• Middle Eastern
Low-Context Cultures
• Rely more on content rather than on context.• Explicitly spell out information.• Value directness.• See indirectness as manipulative.• Value written word more than oral statements.• Examples are;
• European• Scandinavian• North American