CROSS CULTURAL TRAININGIM CONSULTANTS

Cross-cultural Effectiveness: Profile Diagram

1

2

3

4

5

Polychronic

Future

Hierarchy

Collectivism

Public

Competitive

High-context

Doing

japan

UK

Source: Browaeys & Price, Understanding Cross-cultural Management ,1st Edition. Pearson education 2009

CCkTitleCC Tasks & Challenges Facing the Buying manager

Institutional environment -Labour and other legislations - Unions & collective bargaining -Trade regulations -Healthcare & education systems

Buying Manager

Performance management & compensations-Informal check of performance-Seniority-based pay-Fixed compensation packages -group reward rather individual

Negotiations-In Japan could be lengthy process

-Focus on long-term relationship -Collective expectations are important

-In High-context culture much of information is implicit and indirect

-Non-confrontational style, ‘saving face’ -Punctuality is very important

-Japanese prefer ‘hard figures’

Recruitment & training- Recruiting process-People expect continued employment and training-Emphasis on group work and team building-Men and Women play different roles

Leadership & task distribution -Different leadership style, (theory Z)-Collective decision-making -Japanese find it hard to say ‘No’ (even if they know the task is unachievable) -Hierarchy organisational structure with strong emphasis on status (gender, age)-Little work/life balance -Strong personal relationship and frequent socialisation

Title Leadership & task distribution • -Different leadership style, • -Collective decision-making style• -Unspoken communication, Japanese find it hard to say ‘No’ • -Hierarchy organisational structure ,• -Very formal working style• -Little work/life balance • -Men and women play different roles

TitleNegotiation

• In Japan could be lengthy process• Focus on long-term relationship

• Collective expectations are important• In High-context culture lots of information is implicit and indirect

• Non-confrontational style, ‘saving face’ • Punctuality is very important• Japanese prefer ‘hard figures’

Title Recruitment & training• Recruiting process• People expect continued employment and training• Emphasis on group work and team building• Men and Women play different roles

Performance management & compensations• Informal check of performance• Seniority-based pay• Fixed compensation packages • group reward rather individual

Institutional environment• Labour and other legislations• Unions & collective bargaining• Trade regulations • Healthcare & education systems