Creative leadership Reinvent relationships Operating...
Transcript of Creative leadership Reinvent relationships Operating...
Operating dexterity
Reinvent relationships
Creative leadership
Collective intelligence
Mobilize for speed
Creative leaders
Mainframe
PCs
Internet
Social
Departmental
Marketing, Customer Service
Product andService Development
Operations, Human Resources
R&D New ideas (internal)Market testing
Email and phoneKnowledge silos
Deepen client relationships
Drive operational
effectiveness
Workforceoptimization
Shares insights to generate break-through ideas and speeds time to market
Reaches out to professional networks
'Push' marketingControl
Trusted relationshipsBrand advocacyTraditional Business
A Social BusinessE ntry Points
A S oc ia l B us ines s embrac es networks of people to c reate bus ines s va lue
Trans parent
N imble
E ng ag ed
Traditiona l H ierarchic a lE nterpris e
S oc ia lly S ynerg is tic E nterpris e
Available both on premises and in the cloud.
Technologists play a key role in delivering on the promises of Social Business...
●...Building deeper customer relationships●...Bringing speed and breakthrough thinking to operations●...and optimizing your workforce
By...● Enabling more fluid interactions through online social networks
● Enhancing situational awareness by mining data capturedin the network
● Making it easy and contextualized
Cooperative ServicesIntegrate business functions with the social infrastructure
Identity Management and Integration
Employee Partner Customer Public
Governance, compliance and security
Solution development
Integrated environment for rapid solution design and
development
Solution delivery and management
Deploy and manage and applications and resources
Business analytics Business process mgmt. Information management
Application integration
Social collaborationservices
Social analyticsservices
Social connectorservices
Social Business FoundationEnable collaboration, data capture and analysis
Social Business SolutionsMove business processes to a transformative social infrastructure
CSO CHRO CMO etc.
IBM Social Business Framework
IBM Social Business Toolkit®®
iWidgets
Open AJAX
Gadgets
iCal
opensocial
Coming in Domino Designer 'Next:' added XPages support and Social APIs
Get Social. Do Business.
S oc ia l B us ines s
Helping you get there...
● Business need. We'll look at the results that our businesses need and work backwards to create systems that deliver those results.
● Social Business Framework. A practical roadmap to becoming a social business...everything from cultural transformation to governance, to technology.
● Catalyze our Community. Business partner and developer tools for open, transparent and secure applications
● Increase the depth our our core technologies. ● world-class predictive analytics● enterprise grade software in terms of compliance, security, governance and scale● innovation in mobility● Unifed Communications and the fexibility of Cloud and hybrid deployment
Lotus Notes
● Simple, elegant user interface● Embedded experience, access to contextual information● Will see these capabilities in LotusLive this year, will be part of our on-premises releases in beta later this year ● First instantation of “Project Vulcan” within Notes● Accelerate time to value; improvements in client consumability ● Harvest administrative and operational tools developed for LotusLive into on-premises version of Domino● Further Notes/Domino application development relevance for developers and ISVs
Lotus iNotes
Web & mobile increasingly becoming primary client Focus on a easy to use & elegant user interface optimized for browser Tighter cross portfolio integration, including “Project Vulcan” OpenSocial gadgets integration, Live Text System tray notifer for new messages and alarms Secure attachment viewing, integration to Web-based document editors Sidebar extensibility and interaction Embedded experience, access to contextual information Optimized UI for mobile devices Google Chrome support
Available NOW Lotus Notes Traveler for Android Working on the hottest devices: Android's, Nokia's, iPhone's
and Blackberry's
Partnering with these providers to provide full set of capabilities Access to all your social media: microblogs, communities,
wikis and more
Brought together in the new analytics-driven activity streams
Lotus Notes Traveler
A no-cost pre-integrated mobile option for licensed Domino servers Enterprise Security tools - policy support for password strength,
remote wiping & centralized admin Lotus Mobile Installer for automatic client upgrades Supports Apple iOS, Android, Nokia & Windows Mobile Traveler Next plans to provide higher availability, corporate lookup to groups
and enhanced LotusLive integration
...And is the fastest growing business mobile email platform (IDC, September 2010):“
“Lotus Notes Traveler product has seen a tremendous spike in interest and supports iPhone, iPad, Symbian, and Windows Mobile, and launched its Android Beta in June 2010. iPhone and Nokia ESeries devices have been key for IBM and Android in 2010, and will have an impact in 2011. In general, IBM is experiencing successful adoption of Notes Traveler as about half of its customer base migrated to Notes/Domino 8.5x.”
IBM Social Business Toolkit®®
Available NOW
ANNOUNCEMENT
Available NOW
IBM Customer Experience Suite®®
● Builds on the foundation of IBM Websphere Portal● Brings together capabilities that enable organizations to readily deliver highly engaging, personalized, and differentiated web experiences ● Will integrate web content, social, and analytics ● Coremetrics and Unica acquisitions
First delivery as part of our NorthStar vision
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IBM LotusLive Social Business in the Cloud
Enterprise-class email Integrated third-party apps
Social Business Services
Mobile access Admin & help desk supportLotuLive SymphonyDomino apps
NEW Integrated third-party apps
20102011
LotusLive
New Offerings Web Document Editing
Mobile Access
Admin & Help Desk Support
New Integrated Apps CRM
Commerce
Document editing extension
New Cloud Licensing Option -- Domino apps in the cloud
Lotus Quickr for Domino
Available NOWAvailable NOW
IBMFileNet
IBM Content Manager
Rich workfow
Highly scalable document services
Lotus Connections 3Lotus Connections 3Available NOWAvailable NOW
Connections 3 is the start of the social business framework First to introduce enterprise social analytics, helping users find
the people, content and information they need Enhancements to the communities application, such as support
for sub-communities New stand-alone Forums application Expanded mobile support
Social Social EverywhereEverywhere
Openness of the Connections architecture integrate applications into Connections
Social integration with Cognos 10 collaborate easily based on dashboard information
Integration between Lotus Connections and Rational Team Concert
enhanced productivity faster software delivery through expertise discovery, collaboration, shared intellectual capital, and social learning
ANNOUNCEMENT
Connections NextConnections Next
IdeaCtr blogs Multimedia gallery
integrated mail, IM and activity streams in a single view
open standards beta in Q2
ANNOUNCEMENT
Lotus Live SymphonyLotus Live Symphony
ANNOUNCEMENT
A new cloud-based service on LotusLive integrated real-time co-editing see changes in real-time on screen see who's working on the document in the real-time notification window manage document at the section level, assign editors
Trials available on www.symphony.lotus.com
General availability in 2H on LotusLive
AudioVideo
Web meetings
ANNOUNCEMENT
Audio/Video bringing audio and video to web-based online meetings more easily traverse firewalls and NAT'd environments provide bandwidth management tools to limit the impact on your network will not require a desktop client, it's a simple browser plug-in
AudioVideo
Web meetings
ANNOUNCEMENT
improved meeting security expanded mobile support SUT: will be introducing a new communications option where you
can use the Sametime Connect client to make or receive phone calls thru existing phone system or connect to conferencing systems