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    11th EditionChapter 15

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    Service DepartmentCosting: An Activity

    Approach

    Chapter Fifteen

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    Reasons for Allocating ServiceDepartment Costs

    To encourage operatingdepartments to wisely

    use service departmentresources.

    To encourage operatingdepartments to wisely

    use service departmentresources.

    To provide operatingdepartments with more

    complete cost datafor making decisions.

    To provide operatingdepartments with more

    complete cost datafor making decisions.

    To help measure theprofitability of operating

    departments.

    To help measure theprofitability of operating

    departments.

    To create incentivefor service departments

    to operate efficiently.

    To create incentivefor service departments

    to operate efficiently.

     To value inventory for  external financial

    reporting purposes.

     

    To value inventory for  external financial

    reporting purposes.

     To include all overheadin the cost base when

     costplus pricing is used.

     

    To include all overheadin the cost base when

     costplus pricing is used.

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    Selecting Allocation Bases

    OperatingDepartments

    ServiceDepartments

    $

     $ service department%s costs may beallocated using more than one base.

    For example# a portion of the human resource departmentcosts might be allocated based on the number of employeesin each operating department and another portion might be

    allocated based on hours spent in training employees ineach operating department.

     $ service department%s costs may beallocated using more than one base.

    For example# a portion of the human resource departmentcosts might be allocated based on the number of employeesin each operating department and another portion might be

    allocated based on hours spent in training employees ineach operating department.

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    Examples of Allocation Bases

    Service Department Allocation BasesLaunry !ouns of launry

    Airport "roun Services #umer of flights

    Cafeteria #umer of meals

    %eical &acilities Cases hanle' numer of employees'

    hours (or)e

    %aterials *anling *ours of service' volume hanle

    +nformation ,echnology #umer of personal computers'

      applications installe

    Custoial Services S-uare footage occupie

    Cost Accounting Laor hours' customers serve

    !o(er ./* use' capacity of machines*uman Resources #umer of employees' training hours

    Receiving0 Shipping0 an Stores 1nits hanle' numer of re-uisitions'

    space occupie

    &actory Aministration ,otal laor hours

    %aintenance %achine hours

    Exh.

    15-1

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    +nterepartmental Services

    !rolem

    Allocating costs (hen service epartments

    provie services to each other 

    !rolem

    Allocating costs (hen service epartments

    provie services to each other 

    Solutions

    Direct %ethoStep %etho

    Reciprocal %etho

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    Direct %etho

    &ervice'epartment(Cafeteria)

    &ervice

    'epartment(Custodial)

    *perating'epartment(+achining)

    *perating

    'epartment($ssembly)

    ,nteractionsbetween servicedepartments areignored and all

    costs areallocated directly

    to operating

    departments.

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    Direct %etho Example

    Service Departments Operating Departments

    Cafeteria Custoial %achining Assemly

    Departmental costs

      efore allocation 2340444$ 540444$ 6440444$ 7440444$#umer of employees 89  84  4  24 

    S-uare feet occupie 90444  0444  90444  940444 

    Service Department Allocation Base

    Cafeteria #umer of employees

    Custoial S-uare feet occupie

    Service Department Allocation Base

    Cafeteria #umer of employees

    Custoial S-uare feet occupie

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    Direct %etho Example

    Service Departments Operating Departments

    Cafeteria Custoial %achining Assemly

    Departmental costs

      efore allocation 2340444$ 540444$ 6440444$ 7440444$

    Cafeteria allocation ; ; ;

    Custoial allocation ; ; ;

    ,otal after allocation ; ; ; ;

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    Service Departments Operating Departments

    Cafeteria Custoial %achining Assemly

    Departmental costs

      efore allocation 2340444$ 540444$ 6440444$ 7440444$

    Cafeteria allocation 44 ? 24

    @ $8660444

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    Service Departments Operating Departments

    Cafeteria Custoial %achining Assemly

    Departmental costs

      efore allocation 2340444$ 540444$ 6440444$ 7440444$

    Cafeteria allocation 244 ? 24

    @ $830444

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    Service Departments Operating Departments

    Cafeteria Custoial %achining Assemly

    Departmental costs

      efore allocation 2340444$ 540444$ 6440444$ 7440444$

    Cafeteria allocation

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    Service Departments Operating Departments

    Cafeteria Custoial %achining Assemly

    Departmental costs

      efore allocation 2340444$ 540444$ 6440444$ 7440444$

    Cafeteria allocation

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    *perating'epartment(+achining)

    *perating

    'epartment($ssembly)

    Step %etho

    *nce a servicedepartment%s costs

    are allocated#other service

    department costsare not allocated

    back to it.

    &ervice'epartment(Cafeteria)

    &ervice

    'epartment(Custodial)

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    Step %etho

      ,here are three )ey points to unerstanregaring the step metho:

      ,n both the direct and step methods# any amount of   the allocation base attributable to the service

      department whose cost is being allocated is always  ignored.

      $ny amount of the allocation base that is

      attributable to a service department whose cost has  already been allocated is ignored.

      Each service department assigns its own costs to  operating departments plus the costs that have

      been allocated to it from other service departments.

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    Step %etho Example

    Service Departments Operating Departments

    Cafeteria Custoial %achining AssemlyDepartmental costs

      efore allocation 2340444$ 540444$ 6440444$ 7440444$

    #umer of employees 89  84  4  24 

    S-uare feet occupie 90444  0444  90444  940444 

    Service Department Allocation Base

    Cafeteria #umer of employees

    Custoial S-uare feet occupie

    /e (ill use the same ata use in the irect metho example

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    Step %etho Example

    Service Departments Operating Departments

    Cafeteria Custoial %achining Assemly

    Departmental costs

      efore allocation 2340444$ 540444$ 6440444$ 7440444$

    Cafeteria allocation ; ; ; ;

    Custoial allocation ; ; ;

    ,otal after allocation ; ; ; ;

     $llocate Cafeteria costs first sinceit provides more service than Custodial.

     $llocate Cafeteria costs first sinceit provides more service than Custodial.

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    Service Departments Operating Departments

    Cafeteria Custoial %achining Assemly

    Departmental costs

      efore allocation 2340444$ 540444$ 6440444$ 7440444$

    Cafeteria a llocation 8484 ? 4 ? 24

    @ $340444

    Allocation ase: #umer of employees

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    Service Departments Operating Departments

    Cafeteria Custoial %achining Assemly

    Departmental costs

      efore allocation 2340444$ 540444$ 6440444$ 7440444$

    Cafeteria a llocation 484 ? 4 ? 24

    @ $840444

    Allocation ase: #umer of employees

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    Service Departments Operating Departments

    Cafeteria Custoial %achining Assemly

    Departmental costs

      efore allocation 2340444$ 540444$ 6440444$ 7440444$

    Cafeteria a llocation 2484 ? 4 ? 24

    @ $840444

    Allocation ase: #umer of employees

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    Service Departments Operating Departments

    Cafeteria Custoial %achining Assemly

    Departmental costs

      efore allocation 2340444$ 540444$ 6440444$ 7440444$

    Cafeteria a llocation

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    Service Departments Operating Departments

    Cafeteria Custoial %achining Assemly

    Departmental costs

      efore allocation 2340444$ 540444$ 6440444$ 7440444$

    Cafeteria a llocation

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    Step %etho Example

    Service Departments Operating Departments

    Cafeteria Custoial %achining Assemly

    Departmental costs

      efore allocation 2340444$ 540444$ 6440444$ 7440444$

    Cafeteria a llocation

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    Reciprocal %etho

    ,nterdepartmentalservices are given

    full recognitionrather than partialrecognition as withthe step method.

    &ervice'epartment(Cafeteria)

    &ervice

    'epartment(Custodial)

    *perating'epartment(+achining)

    *perating

    'epartment($ssembly)

    -ecause of its mathematical complexity#

    the reciprocal method is rarely used.

    Revenue !roucing

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    Revenue !roucing Service Departments

    ,f a service departmentgenerates revenue# such as a

    cafeteria that charges for the service itprovides# the revenue generated should

    be offset against the costs incurred.*nly the remaining net amount

    of costs should be allocated to other departments.

    uic) Chec) Data

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    uic) Chec) Datafor Direct an Step %ethos

    Service Departments Operating Departments

    AD%+# BACS Accounting Others

    Departmental costs

      efore allocation 840444$ 540444$ 8540444$ 5440444$

    #umer of employees 89  9  4  4 

    #umer of !Cs 8  4  8  84 

     $llocation bases

    -usiness school administration costs ($'+,/)  /umber of employees

    -usiness $dministration computer services

      (-$C&) /umber of personal computers

    ,he irect metho of allocation is use

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    uic) Chec)

    0ow much cost will be allocated from $dministration to $ccounting

     a. 2 34#

    b. 2166#c. 217#

    d. 2 89#

      0ow much cost will be allocated from $dministration to $ccounting

     a. 2 34#

    b. 2166#c. 217#

    d. 2 89#

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      0ow much cost will be allocated from $dministration to $ccounting

     a. 2 34#

    b. 2166#c. 217#

    d. 2 89#

      0ow much cost will be allocated from $dministration to $ccounting

     a. 2 34#

    b. 2166#c. 217#

    d. 2 89#

    uic) Chec)

    Service Departments Operating Departments

    AD%+# BACS Accounting Others

    Departmental costs

      efore allocation 840444$ 540444$ 8540444$ 5440444$AD%+# allocation 4

    4 ? 4

    @ $230444

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    uic) Chec)

    0ow much total cost will be allocated from $'+,/ and -$C& combined to the $ccounting 'epartment

    a. 2 58#5

    b. 2135#

    c. 289#

    d. 2 6:#5

      0ow much total cost will be allocated from $'+,/ and -$C& combined to the $ccounting 'epartment

    a. 2 58#5

    b. 2135#

    c. 289#

    d. 2 6:#5

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    uic) Chec)

    0ow much total cost will be allocated from $'+,/ and -$C& combined to the $ccounting 'epartment

    a. 2 58#5

    b. 2135#

    c. 289#

    d. 2 6:#5

      0ow much total cost will be allocated from $'+,/ and -$C& combined to the $ccounting 'epartment

    a. 2 58#5

    b. 2135#

    c. 289#

    d. 2 6:#5

    Service Departments Operating Departments

    AD%+# BACS Accounting Others

    Departmental costs

      efore allocation 840444$ 540444$ 8540444$ 5440444$

    AD%+# allocation

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    uic) Chec) Data

    Service Departments Operating Departments

    AD%+# BACS Accounting Others

    Departmental costs

      efore allocation 840444$ 540444$ 8540444$ 5440444$

    #umer of employees 89  9  4  4 

    #umer of !Cs 8  4  8  84 

     $llocation bases

    -usiness school administration costs ($'+,/)  /umber of employees

    -usiness administration computer services

      (-$C&) /umber of personal computers

    ,he step metho of allocation is use

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    uic) Chec)

    0ow much total cost will be allocated from $'+,/ and -$C& combined to the $ccounting 'epartment

    a. 235#85b. 26:#98

    c. 217#

    d. 284#333

      0ow much total cost will be allocated from $'+,/ and -$C& combined to the $ccounting 'epartment

    a. 235#85b. 26:#98

    c. 217#

    d. 284#333

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      0ow much total cost will be allocated from $'+,/ and -$C& combined to the $ccounting 'epartment

    a. 235#85b. 26:#98

    c. 217#

    d. 284#333

      0ow much total cost will be allocated from $'+,/ and -$C& combined to the $ccounting 'epartment

    a. 235#85b. 26:#98

    c. 217#

    d. 284#333

    uic) Chec)

    Service Departments Operating Departments

    AD%+# BACS Accounting Others

    Departmental costs

      efore allocation 840444$ 540444$ 8540444$ 5440444$

    AD%+# allocation

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    Allocating Costs y Behavior 

    ;hen possible#variable and fixed

    service department costsshould be allocated

    separately.

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    ariale serviceepartment costs shoul e

    allocate to consuming epartmentsaccoring to the activitycausing incurrence

     of the cost

    Allocating Costs y Behavior 

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     $llocate fixed service department costs toconsuming departments in predeterminedlumpsum amounts that are based on the

    consuming departments% peak or longrunaverage needs. Fixed cost allocations

     $llocate fixed service department costs toconsuming departments in predeterminedlumpsum amounts that are based on the

    consuming departments% peak or longrunaverage needs. Fixed cost allocations

     $re based on amounts of capacity each consuming

    department re

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    Allocating Costs y Behavior 

    Bugete variale

    an fixe service epartmentcosts shoul e allocate to

    operating epartments

    All i C B h i

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    Allocating Costs y Behavior 

    +f variale cost allocations are mae at theeginning of the year0 the ugete variale

    rate shoul e multiplie y the ugeteactivity level of each consuming epartment

    +f variale cost allocations are mae at theeginning of the year0 the ugete variale

    rate shoul e multiplie y the ugeteactivity level of each consuming epartment

     $llocations made

    at the beginning of theyear provide data for 

    pricing and other decisions.

    All ti C t B h i

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    Allocating Costs y Behavior 

    +f variale cost allocations are mae at theen of the year0 the ugete varialerate shoul e multiplie y the actual

    activity level of each consuming epartment

    +f variale cost allocations are mae at theen of the year0 the ugete varialerate shoul e multiplie y the actual

    activity level of each consuming epartment

     $llocations made atthe end of the year providedata for performance

    evaluation.

    Si C A E l

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    &imCo has a maintenance department and two operatingdepartments cutting and assembly. =ariable maintenance

    costs are budgeted at 2.4 per machine hour. Fixedmaintenance costs are budgeted at 28# per year.

    'ata relating to the current year are

     $llocate maintenance costs to the two operating departments.

    !ercent of 

    !ea)!erio

    Operating Capacity *ours *ours

    Departments Re-uire !lanne 1se

    Cutting 34F 790444  B40444 Assem$ly 64F 940444  640444 

    ,otal hours 844F 8:90444  8:40444 

    SimCo: An Example

    Si C B i i f th G

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    Cutting Assemly

    Department Department

    ariale cost allocation:  $434 > 790444 hours 690444$

    $434 > 940444 hours 240444$

    &ixe cost allocation:

    ,otal allocate cost

    Cutting Assemly

    Department Department

    ariale cost allocation:  $434 > 790444 hours 690444$

    $434 > 940444 hours 240444$

    &ixe cost allocation:

    ,otal allocate cost

    0ours planned

    SimCo: Beginning of the Gear 

    Si C B i i f th G

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    Cutting Assemly

    Department Department

    ariale cost allocation:  $434 > 790444 hours 690444$

    $434 > 940444 hours 240444$

    &ixe cost allocation:

      34F of $440444 840444 

    64F of $440444 40444 ,otal allocate cost 8390444$ 8840444$

    Cutting Assemly

    Department Department

    ariale cost allocation:  $434 > 790444 hours 690444$

    $434 > 940444 hours 240444$

    &ixe cost allocation:

      34F of $440444 840444 

    64F of $440444 40444 ,otal allocate cost 8390444$ 8840444$

    >ercent of peakperiod capacity.

    SimCo: Beginning of the Gear 

    0ours planned

    Si C E f th G

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    Cutting Assemly

    Department Department

    ariale cost allocation:  $434 > 40444 hours 60444$

    $434 > 640444 hours 60444$

    &ixe cost allocation:

    ,otal allocate cost

    Cutting Assemly

    Department Department

    ariale cost allocation:

      $434 > 40444 hours 60444$

    $434 > 640444 hours 60444$

    &ixe cost allocation:

    ,otal allocate cost

    0ours used

    SimCo: En of the Gear 

    Si C E f th G

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    Cutting Assemly

    Department Department

    ariale cost allocation:  $434 > 40444 hours 60444$

    $434 > 640444 hours 60444$

    &ixe cost allocation:

      34F of $440444 840444 

    64F of $440444 40444 ,otal allocate cost 830444$ 8460444$

    Cutting Assemly

    Department Department

    ariale cost allocation:

      $434 > 40444 hours 60444$

    $434 > 640444 hours 60444$

    &ixe cost allocation:

      34F of $440444 840444 

    64F of $440444 40444 ,otal allocate cost 830444$ 8460444$

    >ercent of peakperiod capacity.

    SimCo: En of the Gear 

    0ours used

    Si C C i f R lt

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    Cost

    ,ype

    Cutting Assemly Cutting Assemlyariale 690444$ 240444$ 60444$ 60444$

    &ixe 840444  40444  840444  40444 

    8390444$ 8840444$ 830444$ 8460444$

    Allocation Base on Allocation Base on

    Beginningof!erio

    !lanne Activity

    Enof!erio

    Actual Activity

    &ixe cost allocations are the same at theen an at the eginning ecause they are

    ase on capacity instea of usage

    &ixe cost allocations are the same at theen an at the eginning ecause they are

    ase on capacity instea of usage

    SimCo: Comparison of Results

    Si C C i f R lt

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    SimCo: Comparison of Results

    Only ugete variale an fixe serviceepartment costs (ere allocate to the

     t(o operating epartments

    ,he cost of service epartment inefficiencies0containe in the actual costs0 shoul not

    e passe along to operating epartments

    uic) Chec):

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    uic) Chec):Allocating Costs y Behavior 

    &oster City has an amulance service that is usey the t(o pulic hospitals in the city ariale

    amulance costs are ugete at $64 per mile&ixe amulance costs are ugete at $840444

    per year Data relating to the current year are:

    !ercent of 

    !ea)!erio

      Capacity %iles %iles

    *ospitals Re-uire !lanne 1se%ercy 69F 890444  830444 

    #orthsie 99F 870444  870944 

    ,otal 844F 20444  220944 

    ic) Chec)

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    uic) Chec)

    0ow much ambulance service cost will beallocated to +ercy 0ospital at the beginningof the year

    a. 2119#b. 2856#6

    c. 2116#67

    d. 211:#85

      0ow much ambulance service cost will beallocated to +ercy 0ospital at the beginning of the year

    a. 2119#b. 2856#6

    c. 2116#67

    d. 211:#85

    uic) Chec)

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      0ow much ambulance service cost will beallocated to +ercy 0ospital at the beginningof the year

    a. 2119#b. 2856#6

    c. 2116#67

    d. 211:#85

      0ow much ambulance service cost will beallocated to +ercy 0ospital at the beginning of the year

    a. 2119#b. 2856#6

    c. 2116#67

    d. 211:#85

    uic) Chec)

    %ercy #orthsie

    ariale cost allocation:

      $64 > 890444 miles 320444$

    $64 > 870444 miles 780644$&ixe cost allocation

      69F of $840444 960444 

    99F of $840444 330444 

    ,otal allocate cost 8870444$ 8270644$

    uic) Chec)

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    uic) Chec)

    0ow much ambulance service cost will be

    allocated to +ercy 0ospital at the end of theyear

    a. 2116#

    b. 2117#7

    c. 211#6

    d. 2181#8

      0ow much ambulance service cost will be

    allocated to +ercy 0ospital at the end of theyear

    a. 2116#

    b. 2117#7

    c. 211#6

    d. 2181#8

    uic) Chec)

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      0ow much ambulance service cost will be

    allocated to +ercy 0ospital at the end of theyear

    a. 2116#

    b. 2117#7

    c. 211#6

    d. 2181#8

      0ow much ambulance service cost will be

    allocated to +ercy 0ospital at the end of theyear

    a. 2116#

    b. 2117#7

    c. 211#6

    d. 2181#8

    uic) Chec)

    %ercy #orthsie

    ariale cost allocation:

      $64 > 830444 miles 37044$

    $64 > 870944 miles 720944$

    &ixe cost allocation

      69F of $840444 960444 99F of $840444 330444 

    ,otal allocate cost 88044$ 8250944$

    Effect of Allocations on

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    Effect of Allocations onOperating Departments

    *nce service department costallocations are completed# they areincluded in operating departments%

    *nce service department costallocations are completed# they areincluded in operating departments%

    >erformanceevaluations

    >erformanceevaluations

    >rofitabilitydetermination

    >rofitabilitydetermination

     *verhead rate computations

     *verhead rate computations

    Effect of Allocations on

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    &irst Stage AllocationsService epartment costs are

    allocate to operating epartments&ervice'epartment(Cafeteria)

    &ervice'epartment($ccounting)

    &ervice'epartment(>ersonnel)

    *perating'epartment(+achining)

    *perating'epartment($ssembly)

    The>roducts

    Effect of Allocations onOperating Departments

    Effect of Allocations on

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    &ervice'epartment(Cafeteria)

    &ervice'epartment($ccounting)

    &ervice'epartment(>ersonnel)

    *perating'epartment(+achining)

    *perating'epartment($ssembly)

    The>roducts

    Secon Stage Allocations

    Operating epartment overhea costs anallocate service epartment costs are

    applie to proucts

    Effect of Allocations onOperating Departments

    Allocation !itfalls to Avoi

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    !itfall 8

    Allocating fixe costs using a variale

    allocation ase

    Allocation !itfalls to Avoi

    Result

    &ixe costsallocate to oneepartment are

    heavily influence y

    (hat happens in other epartments

    .oly !roucts: An Example

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    .oly !roucts: An Example

    ?olby >roducts has two sales territories#the Eastern Territory and the ;estern Territory.-oth sales territories are serviced by one auto

    service center whose costs are all fixed. Contraryto good practice# ?olby allocates the fixed servicecenter costs to the sales territories on the basis

    of actual miles driven (a variable base).

    ?olby >roducts has two sales territories#the Eastern Territory and the ;estern Territory.-oth sales territories are serviced by one auto

    service center whose costs are all fixed. Contraryto good practice# ?olby allocates the fixed servicecenter costs to the sales territories on the basis

    of actual miles driven (a variable base).

    .oly !roucts: An Example

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    .oly !roucts: An Example

     Gear 8 Gear Auto service center costs

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    y&irstHyear Allocations

    /estern sales territory

    809440444 miles I $446 per mile 340444$

    Eastern sales territory

    809440444 miles I $446 per mile 340444 

    ,otal cost allocate 840444$

    /estern sales territory

    809440444 miles I $446 per mile 340444$

    Eastern sales territory

    809440444 miles I $446 per mile 340444 

    ,otal cost allocate 840444$

    The two sales territories share the servicecenter%s costs e

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    ySeconHyear Allocation

    /estern sales territory

    809440444 miles I $449 per mile 790444$

    Eastern sales territory

    5440444 miles I $449 per mile 690444 

    ,otal cost allocate 840444$

    /estern sales territory

    809440444 miles I $449 per mile 790444$

    Eastern sales territory

    5440444 miles I $449 per mile 690444 

    ,otal cost allocate 840444$

    ;estern territory has the same number of miles aslast year# but 215# more cost allocated

    because Eastern%s miles declined in year 8.

    Allocation !itfalls to Avoi

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    !itfall

    1sing salesollars as an

    allocation ase

    Allocation !itfalls to Avoi

    ResultSales of one epartment

    influence the serviceepartment costs

    allocate to other epartments

    Clothier +nc H An Example

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    Clothier +nc H An Example

    Clothier ,nc.# a men%s clothing store has oneservice department and three sales departments#

    &uits# &hoes# and $ccessories. &ervice department

    costs total 24# for both years in the example.Contrary to good practice# Clothier allocates theservice department costs based on sales.

    Clothier ,nc.# a men%s clothing store has oneservice department and three sales departments#

    &uits# &hoes# and $ccessories. &ervice department

    costs total 24# for both years in the example.Contrary to good practice# Clothier allocates theservice department costs based on sales.

    Clothier +nc H &irstyear Allocation

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    Clothier +nc H &irstyear Allocation

    284# @ 26# 45A of 24#

    ,n the next year# the manager of the &uit 'epartmentincreased sales by 21#. &ales in the other departmentsare unchanged. Bet%s allocate the 24# service department

    cost for the second year given the sales increase.

    ,n the next year# the manager of the &uit 'epartmentincreased sales by 21#. &ales in the other departmentsare unchanged. Bet%s allocate the 24# service department

    cost for the second year given the sales increase.

    Clothier +nc H Seconyear Allocation

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    Clothier +nc H Seconyear Allocation

    234# @ 25# 98A of 24#

    ,f you were the suit department manager# wouldyou be happy with the increased service department

    costs allocated to your department

    ,f you were the suit department manager# wouldyou be happy with the increased service department

    costs allocated to your department

    En of Chapter 89

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    En of Chapter 89