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  • Connected Care and Connected health

    London ADASS Improvement Programme

    Innovative approaches using telecare solutions to

    support carers.


  • 2


    1. ADASS Better Care Technology - Results of Call for Evidence

    2. ADASS Guide to Supporting Carers through technology enabled care service

    3. Tunstall’s offer for carers

  • New ADASS resources

    • Better Care Technology - Results of Call for


    – The findings cover 28 examples across England

    from Brighton to Bury

    – As well as financial savings, you will read about

    some fantastic people stories.


    • Guide to Supporting Carers through technology

    enabled care services

    – As well as describing the different ways technology

    can help, it covers top 5 things we need to

    challenge when looking at technology enabled care

    to help support carers


  • Guide to Supporting Carers through

    technology enabled care services 1. Executive summary

    2. What technology is out there to support carers?

    3. How does technology support carers – real life case studies

    1. Lucy is a working carer supporting Mum who lives with dementia

    2. Family supporting Dad who is now struggling to cope on his own with various

    health conditions

    3. Single parent supporting two children with learning disabilities

    4. Supporting a partner with a life changing physical disability

    5. Supporting a husband with lung disease and hospital stays

    6. Hearing loss and frailty supported

    7. Supporting a young adult with learning disabilities to live independently

    8. Keeping in touch

    4. Top five things carers need to know when choosing technology

    enabled care and support services

    5. Principles for local authority commissioning services

    6. Further help and advice4

  • Top 5 things advisers and commissioners need to

    challenge when looking at technology enabled care

    to help support carers

    1. Negative perceptions about technology

    2. Access to technology

    3. Understanding the benefits to me

    4. Lack of options and awareness

    5. Worries about the services surrounding the technology


  • 6. Key principles for local

    authorities – technology for carers


    • The statutory right to a social care assessment should always include a consideration for technology enabled care and other support services – “think tech”.

    Accessible resources

    • All commissioners should develop simple, accessible and easy to find information that lists what technology is available to support carers in their local area.

    Personalised to need

    • Providers should take into account the specific needs of carers when developing care services that use technology.


    • It is absolutely critical that all local authorities providing assistive technology should also provide corporate training on this topic – having information available is not enough. Local authorities using technology interventions alongside traditional care have been most effective, include strong training on offer to all client facing staff.


  • Connected Care and Connected health

    Tunstall update

  • 8

  • Supporting health and

    care via smart


    (e.g. UK/Aus)

    Apps & Health


    Technology enabled services – supporting people,

    families and carers



    Service Delivery


    Mobile health & care


    (e.g. US/Europe)

    Information and

    scheduling for


    (e.g. Nordics)

    Virtual Clinics


    supported by


    (e.g. Australia)



    Using consumer

    wearable tech to

    support health/care

    (e.g. Europe/US)

    Connecting people

    with social


    (e.g. UK)

    Social Inclusion Service Delivery


    Using telemonitoring

    centre as integrated

    service hub

    (e.g. Spain)



    Building a picture of

    activity & responding to


    (e.g. US/Aus)



    Hospital discharge

    support – also

    [email protected]

    (e.g. South America)

    Specialist Need


    Tailored services

    supporting specific


    (e.g. UK)

  • Proactive Services


    Service Description Tunstall Care Chat is a Multilanguage platform that has

    been designed to help people with communication

    difficulties to be more independent and improve their

    daily life providing them with a simply to use solution

    based on Android App.

    Who benefits and how care is coordinated better? For those people that have communication difficulties

    this solution allows them to send an alarm easily and very

    fast in special situations such as a fall or some

    other request of help without the need of voice or audio

    as it has been designed to interact via text messages.

  • Resilience is a complex recipe of needs

    with focus on wellbeing and community


    CONNECTED with internet access

    and video telephony

    SECURE with video door entry

    and access control

    INDEPENDENT Help only when you need it

    Access to services, which count

    PROTECTED With environmental sensors

    Proactive intervention

    FULFILLED With social events

    and access to your

    community and a

    daily purpose

    WELL Self care with health

    apps and telehealth

    Proactive intervention

    SAFE with help available

    24 hrs a day

    IN CONTROL Easy repair reporting

    and calendar management

    Access to services, which count

    ASSURED in a home that will

    evolve with you

    Source: Aktive Study 2014;

    Tunstall consumer research 2015

  • Chair of the Alzheimer’s Society dementia friendly

    technology task and finish group

    • Unique knowledge from diverse range of organisations involved in

    dementia care

    • Unprecedented access to people living with dementia – learning

    about living with dementia and their thoughts on how technology

    could help

    Charter Aims

    • Enable every person with dementia to have the opportunity to

    benefit from technology appropriate to their needs

    • To outline and encourage high level principals and best practice

    for those organisations providing services to people with dementia

    First year ambitions

    Dementia-friendly Technology


    Charter published and communicated

    Work towards having all CCGs*, local authority and

    housing commissioners

    signed up

    All service and technology

    providers signed up

    Everyone is different,

    some people see them

    as intrusive, others view

    them as another way to

    stay as independent

  • 13

  • 14

    Types of dementia friendly



    • Preventing falls

    • Detecting gas leaks and floods

    • Fire alerts

    • Remove risk of wandering

    • Personal alarms

    • Interoperation of care networks


    • Preventative health monitoring

    • Blood pressure tests

    • Medication management

    • Integrated care records between health and care

    • Vital sign monitoring

    • Physical check-ups


    • Social connection through interoperable networks

    • Carer support

    • Nutritional management

    • Information on the quality of care

    • Memory stimulation

    • Regular physical checks

    Relationships connecting families

  • 15

    Enabling independence for longer

    Telecare ‘Wellbeing’ Service

    mHealth …informal care


    Lounge Dining




    K M


    T Cha



    ADLife activity monitoring


    Pearl+ GPS

  • Nurs e

    Independent Living

    Assisted Living


    Healthcare On the move

    Independent Living

    The IP opportunity • IP technology enables

    Connected Care to become


    • All stakeholders can obtain

    shared view of