Comunicaciones multiplataformas by Millward brown Breaking Mobile 2015

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Aprendizajes sobre comunicaciones en multiplataformas Agustina Servente Innovation Director

Transcript of Comunicaciones multiplataformas by Millward brown Breaking Mobile 2015

Aprendizajes sobre comunicaciones en

multiplataformas

Agustina ServenteInnovation Director

Agustina Servente, Innovation [email protected]

HOW MOBILE CONNECTIVITY

IS CHANGING THE WAY BRANDS MARKET THEMSELVES TO CONSUMERS

How are consumers changing?

How is brand marketing changing?

How successful is it?

What should brand marketers do?

How are consumers changing?

How is brand marketing changing?

How successful is it?

What should brand marketers do?

11

Our 2015 Digital and Media Predictions

BRAND

MARKETERS

MEDIA

AGENCIES

CREATIVE

AGENCIES

CONSUMER

IN CONTROL

MACHINE

IN CONTROL

Second screen syncing brings

greater multiscreen control

Breaking down social and mobile silos

Not just big - intelligent

1

2

3

Programmatic gets creative

Programmatic increasingly

Contemplates brand

Consumer-focused

location-based

Marketing blooms

6

7

8

Paid advertising propels

Micro-video into the mainstream

Digital advertising at 21:

Marketers Get Savvier about

Multi-Generational

Multiscreen Marketing

4

5

Native advertising more often

gets it right – but choose wisely

Analog goes digital

9

10

Winning in the Digital Age

11

Our 2015 Digital and Media Predictions - Mobile Focus

BRAND

MARKETERS

MEDIA

AGENCIES

CREATIVE

AGENCIES

CONSUMER

IN CONTROL

MACHINE

IN CONTROL

Second screen syncing brings

greater multiscreen control

Breaking down social and mobile silos

Not just big - intelligent

1

2

3

Programmatic gets creative

Programmatic increasingly

Contemplates brand

Consumer-focused

location-based

Marketing blooms

6

7

8

Paid advertising propels

Micro-video into the mainstream

Digital advertising at 21:

Marketers Get Savvier about

Multi-Generational

Multiscreen Marketing

4

5

Native advertising more often

gets it right – but choose wisely

Analog goes digital

9

10

Winning in the Digital Age

104minutes

(25%)

166minutes

(40%)114minutes

(27%)

30minutes

(8%)

Global Average: 113 (27%)

Global Average: 108 (26%)

Global Average: 50 (12%)

Global Average: 147 (35%)

AdReaction2014

Smartphone

ARGENTINA – Smartphones becoming the dominant screen

TOTAL MINS: 414 ARGENTINA vs. 417 global

Roughly how long did you spend yesterday...

Laptop

TV

Tablet

Always with you, always on

Smartphone

Laptop

TV

Tablet

AdReaction2014

TV viewers are now using mobiles or tablets

simultaneously while watching TV

6 out of 10

CROSS DEVICE

Fuente: Google (2014): TV Viewers Consumer Study – Brazil

The majority of consumers use mobile devices to shop at home, although nearly one-third

perform shopping-related activities on mobile devices while in-store

Location Matters

Source: Millward Brown Digital’s Retail Study USA 2013

But communication and

socialising are key

Mobiles are used for many reasons

Source: Millward Brown Digital’s Retail Study USA 2013

How are consumers changing?

How is brand marketing changing?

How successful is it?

What should brand marketers do?

Twitter naturally connects screens

Shazam tech facilitates synching

https://www.youtube.com/watch?v=3ltqB4Gdob0

https://www.youtube.com/watch?v=rghTilESFFk&feature=youtu.be

Elegidos Video to be played

https://www.youtube.com/watch?v=1dRwciXP-fE

https://www.youtube.com/watch?v=KznNJpNbm1o

Logout Video to be played

Kia in Australia

How are consumers changing?

How is brand marketing changing?

How successful is it?

What should brand marketers do?

MOBILE: Already an effective advertising channel

The average mobile campaign is two to four times more effective than PC-based

online media campaigns at impacting brand metrics

Source: Millward Brown Digital’s Mobile Creative Best Practices 2014

Per

cent

Impa

cted

: D

elta

)

Aided Brand

Awareness

Brand

Favorability

Purchase

Intent

Mobile Ad

Awareness

Message

Association

Mobile Best Performers Overall Mobile Performers Mobile Worst Performers

But just because it is mobile doesn´t

mean you will succed

Source: Millward Brown BRAND LIFT GLOBAL DATABASE NORM 2014 N= 1204 ADS.

Domino´s in the UK

“Domino’s were on TV and the app. It

made me get one and I love them – it was

a good excuse to treat myself!”

“Domino’s adverts on X Factor made me

more interested in their products”“I liked that Dominos were on TV and on

the X Factor app at the same time. They

also had a game too.”

“Domino’s advertised on TV and on the X

Factor app. It’s brilliant when you use the

app alongside the show”

Independent

Channel Effects

Multi-channel

synergy effects

CrossMediaResearch

Synergies from communicating across media improve

campaign performance by 50%

CrossMedia Research Case

LATAM, CPG brandActive media:

TV

Online desktop

Online Mobile

CrossMediaResearch

Overall campaign performance good

Digital channels contributed most – especially mobile

3%

2%1.5%

Nearly 50% bonus impact from synergies

3%

2%

1.5%

Share of investment vs Share of impact

Online

Desktop

9%7%

84%

Online

Mobile

TV

Share of investment vs Share of impact

36%

17%

47%Online

Desktop

TV

Online

Mobile

Online

Desktop

9%7%

84%

Online

Mobile

TV

How are consumers changing?

How is brand marketing changing?

How successful is it?

What should brand marketers do?

Start now or you will be left behind

1. Mobilize all your brand’s owned media

2. Include mobile advertising in all your plans and optimise messaging for

mobile devices

3. Experiment with new forms of mobile connected marketing

• No one has all the answers yet, but brands who work out how to leverage mobile

successfully will have a major competitive advantage

• Test and learn is the only way

Agustina Servente, Innovation [email protected]

HOW MOBILE CONNECTIVITY

IS CHANGING THE WAY BRANDS MARKET THEMSELVES TO CONSUMERS

Gracias!