Community Engagement and Tracking Impact for The World

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Community Engagement and Tracking Impact

description

For the Center for Investigative Reporting's "Dissection F" on September 24, 2014, I presented The World's engagement efforts, how we're tracking impact, and how CIR's impact indicators fit into these examples of impact.

Transcript of Community Engagement and Tracking Impact for The World

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Community Engagement and Tracking Impact

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Grant-Funded Properties

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Impact Goals

Get people talking — not just sharing, but making new connections between their lives and our stories.

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How we measure impact

Narratives: “Conversations”

Analytics: Group members, newsletter subscribers, number of comments

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Using the new taxonomy

Micro change: Occurring at the level of the individual, who has an increased level of knowledge or change in attitude, opinion and/or behavior.

Meso change: Shifts in discourse, reframing an issue in the public debate or a change in public opinion

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Micro Change

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Micro ChangeA) Individual awareness . Our coverage leads to individuals

being aware of — or increasingly concerned about — the experience of immigrants in the US.

-Direct Audience feedback

-Request for more information

-Discussing with friends/family

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Global Nation Exchange

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Global Nation Exchange

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Micro ChangeA) Individual awareness . Our coverage leads to individuals

being aware of — or increasingly concerned about — the experience of immigrants in the US.

-Direct Audience feedback

-Request for more information

-Discussing with friends/family

B) Individual attitude change. Our listeners’ attitude changes after hearing our coverage.

-Direct Audience feedback

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Micro Change

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Micro Change

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Micro ChangeA) Individual awareness . Our coverage leads to individuals

being aware of — or increasingly concerned about — the experience of immigrants in the US.

-Direct Audience feedback

-Request for more information

-Discussing with friends/family

B) Individual attitude change. Our listeners’ attitude changes after hearing our coverage.

-Direct Audience feedback

C) Individual behavior change after experiencing our content. -Changes in consumption/lifestyle

-Civic engagement

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Micro Change

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PRI's Global Nation/Immigration Reporting Survey

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Meso Change

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Meso ChangeA) Group awareness . Our coverage leads to groups and

communities being aware of — or increasingly concerned about — the experience of immigrants in the US.

-Discourse shift

B) Civic engagement. Our listeners engage in civic life in a new or changed way.

-Community meetings

C) Changed priorities. Content and its impact initiates changes priorities in an organization.

-Organization covers topic more