Communication and Social Styles

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Communication and Social Styles

description

Communication and Social Styles. Sending and Receiving Messages. Miscommunication Leads To. Conflict Stress. Items Affecting Communication. Nonverbals. Verbals. The Words We Say The Words We Hear. I t’s not WHAT you say, but HOW you say it. Perception VS Reality. Social Styles. - PowerPoint PPT Presentation

Transcript of Communication and Social Styles

Page 1: Communication  and Social Styles

Communication and Social Styles

Page 2: Communication  and Social Styles

Sending and Receiving Messages

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Miscommunication Leads To...

Conflict

Stress

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Items Affecting Communication

Paraverbal

Non Verb

al

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Nonverbals

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Verbals

The Words We Say

The Words We Hear

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Verbals

Nonverbals

Paraverbals

It’s not WHAT you say, but HOW you say it

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PERCEPTION VS REALITY

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Social Styles

DriverAnalytical

Amiable

Expressive

TELLS

CONTR

OLS

ASKS

EMOTES

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The “Driving Style”

Let’s get it done, now!

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The “Expressive Style”

I have an idea and its going to be great!

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The Amiable Style

“One for all and all for

one”

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The “Analytical Style”

JUST THE FACTS, MA’AM

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VERSATILITY

IMAGE

PRESENTATION

COMPETENCE

FEEDBACK