Collaboration @ Cisco Roadshow 2017
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Transcript of Collaboration @ Cisco Roadshow 2017
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Cisco Roadshow 2017
Evolve your business with Cisco Collaboration
Alkiviadis Zoupas,
Systems Engineer, CCIE#8729
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Why Collaboration and Video?
Business benefits
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Cisco Confidential 3C97-730912-00 © 2014 Cisco and/or its affiliates. All rights reserved.
Business Benefits of Collaboration and Video services
Improve team collaboration
Improve Project Management
Faster problem resolution
Increase Executive Reach
Increase Corporate Alignment
Collaborate with external organizations
Enhance Business relationship with partners/suppliers
Locate and access remote experts
Increase Customer Satisfaction
Create new B2C interaction models
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Achieving Business Outcomes
Cisco collaboration solutions span every individual and every team
Cost
Control
Employee
EngagementProductivity
Innovation
& Growth
Customer
Satisfaction
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Cisco’s solution and strategy
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C97-729600-00 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6
IM/Presence, Voice, Video, Mobility, BYOD, Virtualization, Interoperability
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A look on the solutionscomponents
On Premises
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C97-728752-01 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8
Enterprise-class voice and video communications Platform
• Industry-leading, feature-rich IPPBX
• Integrated IM & Presence services
• Video services
• Customer care/call center services
• Broad choice for hw endpoints and softclients
On Premises CloudHybrid
Cisco Unified
Communications
Manager
Voice
Video
Security
Presence
Session
Management
Mobility
Core component of Cisco Collaboration solution
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Endpoints
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EveryDesk
Our mission is to provide a no-compromise collaboration experience to:
EveryRoom
EveryPocket
EveryApp
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DX70DX80 DX650
EveryDesk
78008800
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EveryPocket
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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13
Voice and Video
PresenceInstant Messaging
Softphone or IPPhone Control
Desktop sharing
Exchange/Outlook/AD/Webexintegration
Windows/MAC/iPad/iPhone/Android
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SX80
MX200 G2MX300 G2MX700MX800IX5000
SX20SX10
EveryRoom
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• Quick install
Connect HDMI into any display + Ethernet (PoE+)
• Innovation
Compact purpose-built unit with codec, camera, built-in microphone at comparable price to a computer
SX10 Quick Set- Video enable small rooms
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Cisco Confidential 16© 2014 Cisco and/or its affiliates. All rights reserved.
Transformative Experiences for Every Space
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17
Internet
Core Call Control
& Endpoint Registration
Secure B2B
Call Control IM/Presence
Unified Messaging Contact Center
Video point-to-point
customer
companyA
companyB
companyC
- Communicate with partners/customers in secure way
- Interoperability with H323 and SIP standards
- SIP URI dialing, H.264 AVC codec, BFCP
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Video/Audio/WebConferencing services
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ConferencingOn Premises
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20
Internet
Core Call Control
& Endpoint Registration
Secure B2B
Call Control IM/Presence
Unified Messaging Contact Center
Video point-to-point
customer
companyA
companyB
companyC
- Communicate with partners/customers in secure way
- Interoperability with H323 and SIP standards
- SIP URI dialing, H.264 AVC codec, BFCP
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21
Internet
Core Call Control
& Endpoint Registration
- Communicate with partners/customers in secure way
- Interoperability with H323 and SIP standards
- SIP URI dialing, H.264 AVC codec, BFCP
- Browser-based WebRTC participants
- S4B O365/Lync interop
Video/Audio/Web
Conferencing
Secure B2B and B2C
Call Control IM/Presence
Unified Messaging Contact Center
Video point-to-point
WebRTC browser
companyA
companyB
companyC
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37%
Average employee
time spent in meetings
70%
Employees admit to
bringing other work to
meetings
Typical time it takes
to start a meeting
10minutes
Effective meetings are a priority
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My personal Meeting Room
ALWAYS ON VIRTUAL ROOM – SIMPLE TO USE
VIDEO and AUDIO participants
OPTION FOR PIN PROTECTION
Internal and external participants
Standards-based SIP and H323 Video endpoints
S4B O365 and Lync participants
Browser/WebRTC participants
Join from Video system or Lync/S4BJoin from browserJoin from audio PSTN
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Conferencingon cloud
New
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Cisco Confidential 25C97-732021-00 © 2014 Cisco and/or its affiliates. All rights reserved.
Webex cloud solution • Cloud-based
• Subscription based
• Easy to start
• Pay as you grow
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Webex now supports Video participants (SIP/H323 and S4B)
Cisco® WebEx Cloud
Cisco TelePresence
Endpoints
3rd Party Standards
Based Telepresence
Endpoints (SIP, H323)
WebEx – browser-
based Lync/S4B
New
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 27
Internet
Core Call Control
& Endpoint Registration
- Communicate with partners, customers
in secure way
- Interoperability with H323 and SIP standards
- SIP URI dialing, H.264 AVC codec, BFCP
- Browser-based participants
- S4B O365/Lync interop
Secure B2B and B2C
Call Control IM/Presence
Unified Messaging Contact Center
Video point-to-point
Browser
companyA
companyB
companyC
Webex CMR Cloud
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My personal Meeting Room on the Webex cloud
Join from Video system or Lync/S4BJoin from browser Join from audio PSTN
ALWAYS ON VIRTUAL ROOM – SIMPLE TO USE
VIDEO and AUDIO participants
PIN PROTECTION
Internal and external participants
Standards-based SIP and H323 Video endpoints
S4B O365 and Lync participants
Browser participants
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Cisco Confidential 29C97-730912-00 © 2014 Cisco and/or its affiliates. All rights reserved.
Why Cisco Video Collaboration ?
Focus on usability simple to use
drives adoption
Best video endpoints portfolio
options to cover all needs (browser
to boardroom)
Unique integration with IPTelephony
Feature rich - innovation
Secure and tested
Interoperable
Cisco’s market position
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ING BankFinancial Services
Opportunity
Solution
Outcome
Optimize remote and
in-branch resources
Cisco Remote Expert for
Banking
15% sales increase
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Instituto ZaldivarHealthcare
Opportunity
Solution
Outcome
Connect patients requiring
critical eye care to doctors
Video collaboration
Saved 500,000 kilometers in annual
travel, projected 40% growth in
consultations, provided innovativecare
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BauerManufacturing
Opportunity
Solution
Outcome
Improve teamwork and
productivity with customers,
partners, and employees
CMR Cloud,
Cisco endpoints
30% increase in
productivity, 10% shorter time to market
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Napier UniversityScotland; 17,000 students, 1,300 employees
Opportunity
Solution
Outcome
Streamline long-distance
learning; simplify meeting
setup
Cisco WebEx
5x increase in WebEx
meetings per month;
faster, self-service meeting setup
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John LewisUnited Kingdom; 29,000 employees
Opportunity
Solution
Outcome
Streamline communications
and enable new ways of
working
Video conferencing,
IP phones
60% improvement in
partner training efficiency
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Team collaboration at its best!
Cisco Spark
New
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teamwork at its best
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Continuous Workstream
Before During After
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Cisco Spark
A complete business collaboration service from the Cisco cloud that enables customers to message, meet, or call anyone, anywhere, and anytime.
Cisco Spark is hosted by Cisco, and sold by partners.
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Message MeetingTeam messaging in virtual rooms
Persistent Chat, Content Sharing, Iteration
Audio, video, and web meetings
Before/during/after-meeting messaging and content
Spark Services
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Message Meeting CallTeam messaging in virtual rooms
Persistent Chat, Content Sharing, Iteration
A Cloud-based phone system1 plus much more
Make calls within or outside organization via the PSTN1
Audio, video, and web meetings
Before/during/after-meeting messaging and content
Spark Services
* Not yet available for Europe
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Spark App
Less email. More agility. Better teamwork.
Communicate from
where your work lives
At your Fingertip
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An Easier Way to Get Everyone Together
Work together in unlimited virtual rooms that you can easily access through a searchable, sortable list
Start collaborating with anyone by simply adding
their name or e-mail address
Pull Everyone Together Simpler Way to Work With All Your Teams
Teams enabling user to create and join virtual teams
and add “open” rooms for their teams
Make and receive calls inside and outside your
organization.Schedule or join
meetings from anywhere
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Simple organization and permissions
Follow everything the team is working on and easily join discussions
View all your teams together to find a room or catch up on a project
Manage team members from within the app
All Your Teams Together and Browse-able Follow Progress
Keep track of conversations across all your teams in one place
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Get Work Done Faster
Share a photo or add a file
directly into your rooms
Get a team member’s
attention or see who is
looking for you
Add Files
Even While Mobile
@Mention Team
Members
Get to Need-to-
Know Quickly
Find key information, people
and rooms anytime
Search Across
Workspaces
Filter rooms by different
categories to zero-in on
relevant information
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Accelerate Decision Making
Share your
screen to gain
quick alignment
Create a room for your
team to continue working
after the meeting finishes
Start a 3-participants
meeting in your rooms from
any device
Move from desktop to mobile with
one click to keep the call going
Meet, Share, and Continue Take It with You
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Get Creative with the Cisco Spark Board
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Room Devices Spark Board
Video enable conference
rooms
Get creative
Control everything from the Cisco Spark app
AppApp
Any device
App Centric
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Make Spark the Place for All Your Work
App Integration Services Spark for Developers
Easily configured integrations in the
Cisco Spark app to unify workstreams
Native Integrations
Connect to other aps in seconds to
automate recurring tasks and make
your life more efficient
Create custom integrations using
Cisco Spark APIs through the Spark
for Developers portal
Built.io
Zapier
IFTTT
developer.ciscospark.com
Easy for users to integrate Cisco Spark with the apps they love
Tools for developers to transform collaboration experiences
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Business Class Security Features
Lock rooms to
moderate room
participants and
content*
*Not included in free
User Access Controls IT Management
Add Single Sign-On, directory sync,
and view analyticsEnd-to-end
encryption in the
cloud, and in-transit
and media encryption
Encryption
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Cloud Collaboration Management
Customer View
User & Device
Management
Role based
Access
Automated
Provisioning
Analytics
(Engagement,
Quality)
SSO &
Directory Sync
Manage Services
& Integrations
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Cisco Spark Room Systems – Video-as-a-Service
MX200 MX300
MX800MX700 MX800 Dual
DX80DX70
SX80SX20
Register Cisco Video endpoints
(DX,SX,MX) on Cisco Spark cloud
No local callcontrol required
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Why Cisco Spark
Simple Secure Complete
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https://www.ciscospark.com/downloads.html
How to start Get free Spark client
Create a virtual room
Invite colleagues/partners/customers
Start collaborating!
Have audio/video calls with other Spark users
Have SIP video calls with external SIP video systems
Have Spark meetings (up to 3 participants)
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Cisco SparkHybrid Services
for customers with Cisco UC solution (BE6K, CUCM) that want to integrate on-premises solution with Spark
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Communications
Manager
Business Edition
Series
Connect to the Cisco Cloud
Message Meeting Call
Spark
Hybrid
Services
…and add message & meeting services to
your existing Cisco UC solution
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Thank you!