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    Prepared By-

    Dhwani Shah Megha Jagtap Parth Purohit

    Rohan Mehta Paras Charan Mochan Bhola

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    Coca-Colas past in India

    Present from 1958 until 1977

    Industry Shakeup in 1988

    State of the Industry in 1993

    45% of market consisted of small manufacturers

    $3.2 million market share

    Low Demand for Carbonated Drinks

    Average of 3 servings a year/person in 1989

    Average of 1404 servings a year/person in U.S. in 2003

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    Pepsi entered into the Indian beverage market in July

    1986 as a joint venture with two local partners, Voltas

    and Punjab Agro, forming PepsiFoods Ltd.

    Coca-Cola followed suit in 1990 with a joint venture with

    Britannia Industries India before creating a 100% owned

    company in 1993 and then ultimately aligning with Parle,

    the leader in the industry.

    As both companies would soon discover, competing in

    India requires special knowledge, skills, and local

    expertisewhat works here does not always work there.

    (Cateora & Graham, 2008, p. 604).

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    Seasonal Sales Promotionsthe 2000 Navratri

    Campaign-

    Thums Up Toofani Ramjhat, with 20000 free passes

    issued, one per Thumps up bottle.

    On-site activities, buyone-get one freeand lucky draw

    scheme like win the trip to Goa.

    PepsiCo telecast Navratri utsav 2000 at Mumbai.

    People enjoyed a mega offer of getting one kilo of basmati

    rice free with 300 ml bottle.

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    The 2002 Summer TV Campaign-

    keep it cool the new slogan came up for the newcategory of 7UP.

    Focused on objective on growing the category and

    building brand salience.

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    Coca-colas lifestyle advertising-

    Used a strategy building a connect using the relevant local

    idioms.

    The campaign slogan was Thanda Matlab Coca-cola, which

    focused on the youth.

    Coca colas specific marketing objectives for 2003 were to

    grow the per capita consumption of soft drinks in rural

    markets, and to capture a larger share in the urban market

    from competition and increase the freq of consumption.

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    Several producers have launched their own brands in a

    new category.

    Coke brand Kinley was introduced in 2000.

    Captured 28% market in 2002

    Currently, 40% share is with Bisleri of parle, 11% of

    Aquafina of Pepsi and other brands too.

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    By 2002, hold 56% market in national soft drink market.

    It recovered the losses upto 400 Cr. which was incurred

    in 1993 (total Accumulated loss over 2000 Cr.)

    49% of Holdings were ordered to sell to Indian Investors.

    More over FIPB was changed and again Co. begin to

    build new relations with bureaucrats.

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    During 2003, due to iraq war, an All-India Anti-

    Imperialist Forum to boycott purchase of American and

    British goods for unjust war .

    Led to decrease 50% in southern States through shop-to-

    shop campaign

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    3 Years cost cutting programs bought dramatic results.

    Local purchasing policies bought 57% savings in Import

    duties.

    By reinvigorated with an infusion of 3.5 Million spent on

    A&D held Thumbs Up ranked 2ndNation wide.

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    In a production of 3 Lac ltr of Soda drink a day uses 1.5

    million ltr of water, enough to meet the requirement of

    20,000 people

    Content of Pesticides residue was found in 2003, leading

    to close of plant, until corporation won a court ruling

    allowing them to reopen.

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    India forced Coke to sell 49% of its equity to Indian investorsin 2002.

    Coke asked for a second extension that would delay it until2007 which was denied.

    Pepsi was held to this since they entered India in a different

    year.

    Coke asked the Foreign Investment Promotion Board to blockthe votes of the Indian shareholders who would control 49% ofCoke.

    Change in oversight of the FIPB:

    o Past lobbying efforts made useless.

    Contd

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    Could these problems have been forecasted prior to

    market entry?

    Probably not

    Inconsistent, and changing government.

    How could these developments in the political arena have

    been handled differently?

    Coke could of agreed to start new bottling plants

    instead of buying out Parle, and thus wouldntof had

    to agree to sell 49% of their equity.

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    Benefits

    Parle offered its bottling plants in 4 major cities.

    Made its return to India with Britannia Industries

    India Ltd.

    Disadvantages

    Rigid Rules and Regulations.

    Buying of bottling plants leads to 49% disinvestment. Local demand of carbonated drinks is as very low.

    Harder to establish themselves.

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    Benefits

    Own set up green filled bottling plants.

    Advantage of coming before Coca Cola.

    Government policies favored the company.

    Joint venture with Volta's and Punjab Agro.

    Gained 26% share by 1993.

    Disadvantages

    Pepsi approached Parle but it was rejected. Launched 7up and there is stiff competition in the

    market for lemon drinks.

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    Pepsi and coca-cola responded in many ways to the enormity of

    India in terms of it population and geography.

    Conti ..

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    Product Policies:

    Catering to Indian tastes

    Entering with products close to those

    already available in India such as

    colas, fruit drinks, carbonated waters

    Waiting to introduce American

    type drinks

    Coca-Cola introducing Sprite recently

    Introducing new products

    Bottled water

    Conti ..

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    Promotional Activities:

    Both advertise and use

    promotional material at Navratri.

    Pepsi gives away premium rice

    and candy with Pepsi

    Coca-Cola offers free passes,

    Coke giveaways as well as

    vacations

    Use of different campaigns for

    different areas of India

    India A campaigns try to

    appeal to young urbanites

    India B campaigns try to

    appeal to rural areas

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    Cont

    Pricing Policies:

    Pepsi started out with an aggressive pricing policy to

    try to get immediate market share from Indian

    competitors

    Coca-Cola cut its prices by 15-25% in 2003

    Attempt to encourage consumption to try to compete

    with Pepsi and gain market share

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    Contd ..

    DistributionArrangements:

    Production plants and bottling

    centers placed in large cities all

    around India

    More added as demand grew and as

    new products were added

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    What is Glocalization?

    Global + Localization = Glocalization

    By taking a product global, a firm will

    have more success if they adapt it

    specifically to the location and culture

    that they are trying to market it in.

    Both companies have successfully

    implemented glocalization

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    Pepsi forms joint venture when first

    entering India with two local partners,

    Voltas and Punjab Agro, forming Pepsi

    Foods Ltd.

    In 1990, Pepsi Foods Ltd. changed the

    name of their product to Lehar Pepsi to

    conform with foreign collaboration rules.

    In keeping with local tastes, Pepsi

    launched its Lehar 7UP in the clear lemon

    category.

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    Advertising is doneduring the cultural

    festival of Navrtri , a

    traditional festival held in

    the town of Gujarat

    which lasts for nine days.

    Pepsis most effective

    glocalization strategy has

    been sponsoring world

    famous Indian athletes,

    such as cricket and soccer

    players.

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    First joined forces with the local snack food

    producer Britannia Industries India Ltd. in

    the early 90s.

    Formed a joint venture with the market

    leader Parle in 1993.

    For the festival of Navratri, Coca-Cola

    issued free passes to the celebration in eachof its Thumps Up bottles.

    Also ran special promotions where people

    could win free vacations to Goa, a resort

    state in western India.

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    Coca-Cola also hired several famous Bollywood

    actors to endorse their products.

    Who could forget

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    Yes, we agree that Coca-Cola India made mistakes inplanning and managing its return to India.

    They wrongly forecasted Indian political environmentdue to which they had to dilute their stakes later (49%disinvestment).

    They rejected the plan to put up green fields bottlingplants as they took over Parles existing bottling plants.

    Coca cola tried to get extensions twice.

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    Pepsi and Coke can confront the issue of water use in

    the manufacturing of their products by the use of

    canal irrigation & rainwater harvesting.

    Then they can also put water recycling plant to treat

    the discharged water from their factories and then

    they can provide that water to farmers for theiragricultural use. This way the ground water problem

    can also be solved and managed.

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    Coke can further defuse boycotts or demonstrations

    against their products in California by doing Ad-

    campaigns in which they can ask the experts from the

    ministry of health to convey the message to the public

    that their products are safe and healthy.

    They can also hire celebrities to do the Ads for their

    products because the public follows them.

    Coke should address the group directly because their

    company was not wrong and they should justify

    themselves.

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    Beneficial to keep with local tastes

    Beneficial to pay attention to market trends

    Celebrity appeal makes for exceptional advertising

    It pays to keep up with emerging trends in the market

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    Pay specific attention to deals made with the

    government

    Establish a good business relationship with thegovernment

    Investment in quality products

    Advertising is crucial

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