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Transcript of coca cola.ptx
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Prepared By-
Dhwani Shah Megha Jagtap Parth Purohit
Rohan Mehta Paras Charan Mochan Bhola
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Coca-Colas past in India
Present from 1958 until 1977
Industry Shakeup in 1988
State of the Industry in 1993
45% of market consisted of small manufacturers
$3.2 million market share
Low Demand for Carbonated Drinks
Average of 3 servings a year/person in 1989
Average of 1404 servings a year/person in U.S. in 2003
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Pepsi entered into the Indian beverage market in July
1986 as a joint venture with two local partners, Voltas
and Punjab Agro, forming PepsiFoods Ltd.
Coca-Cola followed suit in 1990 with a joint venture with
Britannia Industries India before creating a 100% owned
company in 1993 and then ultimately aligning with Parle,
the leader in the industry.
As both companies would soon discover, competing in
India requires special knowledge, skills, and local
expertisewhat works here does not always work there.
(Cateora & Graham, 2008, p. 604).
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Seasonal Sales Promotionsthe 2000 Navratri
Campaign-
Thums Up Toofani Ramjhat, with 20000 free passes
issued, one per Thumps up bottle.
On-site activities, buyone-get one freeand lucky draw
scheme like win the trip to Goa.
PepsiCo telecast Navratri utsav 2000 at Mumbai.
People enjoyed a mega offer of getting one kilo of basmati
rice free with 300 ml bottle.
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The 2002 Summer TV Campaign-
keep it cool the new slogan came up for the newcategory of 7UP.
Focused on objective on growing the category and
building brand salience.
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Coca-colas lifestyle advertising-
Used a strategy building a connect using the relevant local
idioms.
The campaign slogan was Thanda Matlab Coca-cola, which
focused on the youth.
Coca colas specific marketing objectives for 2003 were to
grow the per capita consumption of soft drinks in rural
markets, and to capture a larger share in the urban market
from competition and increase the freq of consumption.
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Several producers have launched their own brands in a
new category.
Coke brand Kinley was introduced in 2000.
Captured 28% market in 2002
Currently, 40% share is with Bisleri of parle, 11% of
Aquafina of Pepsi and other brands too.
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By 2002, hold 56% market in national soft drink market.
It recovered the losses upto 400 Cr. which was incurred
in 1993 (total Accumulated loss over 2000 Cr.)
49% of Holdings were ordered to sell to Indian Investors.
More over FIPB was changed and again Co. begin to
build new relations with bureaucrats.
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During 2003, due to iraq war, an All-India Anti-
Imperialist Forum to boycott purchase of American and
British goods for unjust war .
Led to decrease 50% in southern States through shop-to-
shop campaign
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3 Years cost cutting programs bought dramatic results.
Local purchasing policies bought 57% savings in Import
duties.
By reinvigorated with an infusion of 3.5 Million spent on
A&D held Thumbs Up ranked 2ndNation wide.
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In a production of 3 Lac ltr of Soda drink a day uses 1.5
million ltr of water, enough to meet the requirement of
20,000 people
Content of Pesticides residue was found in 2003, leading
to close of plant, until corporation won a court ruling
allowing them to reopen.
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India forced Coke to sell 49% of its equity to Indian investorsin 2002.
Coke asked for a second extension that would delay it until2007 which was denied.
Pepsi was held to this since they entered India in a different
year.
Coke asked the Foreign Investment Promotion Board to blockthe votes of the Indian shareholders who would control 49% ofCoke.
Change in oversight of the FIPB:
o Past lobbying efforts made useless.
Contd
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Could these problems have been forecasted prior to
market entry?
Probably not
Inconsistent, and changing government.
How could these developments in the political arena have
been handled differently?
Coke could of agreed to start new bottling plants
instead of buying out Parle, and thus wouldntof had
to agree to sell 49% of their equity.
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Benefits
Parle offered its bottling plants in 4 major cities.
Made its return to India with Britannia Industries
India Ltd.
Disadvantages
Rigid Rules and Regulations.
Buying of bottling plants leads to 49% disinvestment. Local demand of carbonated drinks is as very low.
Harder to establish themselves.
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Benefits
Own set up green filled bottling plants.
Advantage of coming before Coca Cola.
Government policies favored the company.
Joint venture with Volta's and Punjab Agro.
Gained 26% share by 1993.
Disadvantages
Pepsi approached Parle but it was rejected. Launched 7up and there is stiff competition in the
market for lemon drinks.
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Pepsi and coca-cola responded in many ways to the enormity of
India in terms of it population and geography.
Conti ..
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Product Policies:
Catering to Indian tastes
Entering with products close to those
already available in India such as
colas, fruit drinks, carbonated waters
Waiting to introduce American
type drinks
Coca-Cola introducing Sprite recently
Introducing new products
Bottled water
Conti ..
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Promotional Activities:
Both advertise and use
promotional material at Navratri.
Pepsi gives away premium rice
and candy with Pepsi
Coca-Cola offers free passes,
Coke giveaways as well as
vacations
Use of different campaigns for
different areas of India
India A campaigns try to
appeal to young urbanites
India B campaigns try to
appeal to rural areas
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Cont
Pricing Policies:
Pepsi started out with an aggressive pricing policy to
try to get immediate market share from Indian
competitors
Coca-Cola cut its prices by 15-25% in 2003
Attempt to encourage consumption to try to compete
with Pepsi and gain market share
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Contd ..
DistributionArrangements:
Production plants and bottling
centers placed in large cities all
around India
More added as demand grew and as
new products were added
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What is Glocalization?
Global + Localization = Glocalization
By taking a product global, a firm will
have more success if they adapt it
specifically to the location and culture
that they are trying to market it in.
Both companies have successfully
implemented glocalization
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Pepsi forms joint venture when first
entering India with two local partners,
Voltas and Punjab Agro, forming Pepsi
Foods Ltd.
In 1990, Pepsi Foods Ltd. changed the
name of their product to Lehar Pepsi to
conform with foreign collaboration rules.
In keeping with local tastes, Pepsi
launched its Lehar 7UP in the clear lemon
category.
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Advertising is doneduring the cultural
festival of Navrtri , a
traditional festival held in
the town of Gujarat
which lasts for nine days.
Pepsis most effective
glocalization strategy has
been sponsoring world
famous Indian athletes,
such as cricket and soccer
players.
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First joined forces with the local snack food
producer Britannia Industries India Ltd. in
the early 90s.
Formed a joint venture with the market
leader Parle in 1993.
For the festival of Navratri, Coca-Cola
issued free passes to the celebration in eachof its Thumps Up bottles.
Also ran special promotions where people
could win free vacations to Goa, a resort
state in western India.
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Coca-Cola also hired several famous Bollywood
actors to endorse their products.
Who could forget
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Yes, we agree that Coca-Cola India made mistakes inplanning and managing its return to India.
They wrongly forecasted Indian political environmentdue to which they had to dilute their stakes later (49%disinvestment).
They rejected the plan to put up green fields bottlingplants as they took over Parles existing bottling plants.
Coca cola tried to get extensions twice.
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Pepsi and Coke can confront the issue of water use in
the manufacturing of their products by the use of
canal irrigation & rainwater harvesting.
Then they can also put water recycling plant to treat
the discharged water from their factories and then
they can provide that water to farmers for theiragricultural use. This way the ground water problem
can also be solved and managed.
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Coke can further defuse boycotts or demonstrations
against their products in California by doing Ad-
campaigns in which they can ask the experts from the
ministry of health to convey the message to the public
that their products are safe and healthy.
They can also hire celebrities to do the Ads for their
products because the public follows them.
Coke should address the group directly because their
company was not wrong and they should justify
themselves.
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Beneficial to keep with local tastes
Beneficial to pay attention to market trends
Celebrity appeal makes for exceptional advertising
It pays to keep up with emerging trends in the market
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Pay specific attention to deals made with the
government
Establish a good business relationship with thegovernment
Investment in quality products
Advertising is crucial
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